We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sol Puerto de la Cruz Tenerife

Visit hotel website
Traveller (677)
Room & Suite (211)
Video (1)

About

Location
Cleanliness
Service
Value
This property is 2 minutes walk from the beach. The hotel Sol Puerto de la Cruz Tenerife is set at the heart of the tourist resort of Puerto de la Cruz, in the north of Tenerife. Set overlooking the sea, you can enjoy excellent views from the hotel. Stroll down to the Playa Jardin beach from this hotel, cool off in the Atlantic and relax on the volcanic sands. Sol Puerto de la Cruz Hotel is equipped with a sun terrace and outdoor swimming-pool set in a beautiful garden. Take a walk from here to the Plaza del Charco and the small, fishing harbour of Puerto de la Cruz, popular destinations in Tenerife. Loro Parque is only 1km away from the hotel.
Read more
Property amenities
Pool
Free Internet
Restaurant
Bar/Lounge
Breakfast included
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
Show more
Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Bay View
Ocean View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
98Great for walkers
Grade: 98 out of 100
79Restaurantswithin 0,5 km
11Attractionswithin 0,5 km
872Reviews
830Photos
38Q+A
59Room tips
Traveller rating
  • 129
  • 286
  • 245
  • 111
  • 101
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Just returned from a nine night half board break with wife . Been to Tenerife on many occasions but first time in North . Checked in by both Magdalena and Luis who were both helpful and efficient . Allocated Room 719 on top floor and town facing . Hotel is old but was clean with
Read more
Hotel's Favourite
Great weather Friendly people Definitely going next year at Xmas time. Recommendations galore! The hotel was great with a gym and spa Amazing time had by me and my dd. I now fully understand why it is a popular destination of choice. Enjoy
Read more
Response from SamuelVillamil, Director de Relaciones Públicas at Sol Puerto de la Cruz Tenerife
Responded 31 Jan 2019
Dear guest, Nothing delights us more than to receive such good evaluations, for which we want to thank you in the first instance that you have decided to go to this well-known network of travelers to share your experience. We especially want to thank you for recognizing the great work of each and every one of the people who were in charge of making your stay in Tenerife an authentic experience. As you indicated, you are at home and we want to let you know that few things would make us as happy as having them back soon. As much to the Sun Puerto de la Cruz, as to any other hotel of the company where they will be more than welcome. Sincerely, Samuel Villamil
Read more
+6
Photos don't lie! A real let down, photos on booking.com do not march the actual hotel. Flaky paintwork throughout room. Rust on bathroom fittings.From each balcony you can see into rooms next door, no privacy, cigerette smoke, not secure to leave door/window open, rooms easily
Read more
Response from SamuelVillamil, Director de Relaciones Públicas at Sol Puerto de la Cruz Tenerife
Responded 12 Feb 2019
Dear guest, First of all, we thank you for taking the time to send us your comments about your recent stay with us. We regret that your stay has not been entirely pleasant for the reasons they explain, and we will take into account to detect what happened. We remain at your entire disposal to offer you any kind of help if you would like to visit any of our hotels on the island that may be better suited to your expectations. Yours sincerely, Samuel Villamil
Read more
We traveled to Tenerife with my boyfriend for a week. We stayed at this hotel. It was good, we had hot water so we needed it. It also had a washing machine so you can use it so you want by yourself. The only bad thing was we did not have a refrigerator they needed.Cleanliness is
Read more
Response from SamuelVillamil, Director de Relaciones Públicas at Sol Puerto de la Cruz Tenerife
Responded 03 Feb 2019
Dear guest, Thank you for taking your time to share your opinion through this well known travelers website. We are so glad to know that we were able to reach your expectations and would like to make sure that we have the oportunity to see you soon again with us. Yours sincerely, Samuel Villamil
Read more
+1
The staff are very pleasant Wheelchair access from street to pedestrian pavement NON EXISTENT Just needs a ramp . This complaint has been made to the receptionist over the last 2 years. Wheelchair and mobility scooters have to go 100 Mts along the road for a ramp. Bedrooms
Read more
Response from SamuelVillamil, Director de Relaciones Públicas at Sol Puerto de la Cruz Tenerife
Responded 01 Feb 2019
Dear guest, Thank you for taking your time spent in reviewing your recent stay at Sol Puerto de la Cruz. We're are glad to hear that your stay was in overall good and pleasant, and we Will take those comments you mentioned for improvement into serious consideration. Yours sincerely, Samuel Villamil
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorSol Puerto de la Cruz Tenerife
The Standard Double Room with Sea View at the TRYP Puerto de la Cruz
Номер / Room
Номер / Room (+postcard)
Buen descanso
PreviousNext
12345643
Hi, I can not anwer the question as I haven´t been with childs. I sugest you to answer the hotel direct. If you book wiht Booking also they use to inform about theis question in they web site. I work in a hotel in barcelona and we provide if necessary. Al the hotel do that.
0 votes
Any recommendations for airport transfer please.
Depends on your money and desires. There are two airports; northern (TFN Los Rodeos) is much closer to the city, approximately half an hour driving. Another (TFS Reina Sofia) is southern and bigger, add an hour to drive. If you plan to drive a car, good choice will be renting directly at any airport (recommend local Cicar provider), rates and gas are low comparing to continental Europe. B-class car is about 30 euros per day, add ~0.8eu per liter of gas or diesel. Discounts for 3+ days apply. TFN taxi would cost you about 50 euros, TFS - add another 80-100. Most economical way is bus (island operator is Titsa, check their site for schedules and routes), as far as I remember there's 343 bus connecting both airports and Puerto dlC directly. Or you can hop on to 102 from TFN bus-stop to Puerto. The city itself is not too big, but you may want to take an in-city taxi to reach the hotel from the bus-stop, that will cost you less than 5 euros. Other way is to change 102 bus in Puerto by 381 to Cementerio bus-stop. There are also other 3xx routes passing closer to the hotel - check the route map. The last way is good for big companies - order via internet shuttle-bus that starts from airport and takes you to the hotel, but carries up to 16 persons.
1 vote
Show all answers
Which is the best airport to fly to please if traveling in July - thanks
As you are travelling from UK presumably from either Liverpool or Manchester you would have to use the south airport. You could either use a shuttle or public bus service from the south airport or hire a car. The car hire firm we uses is Autoreisen which we find to be the cheapest and less hastle. The journey takes about 1 hour.
1 vote
Show all answers
have they got wifi in the rooms yet.no english tv so need wifi
Yes and the WiFi is quite good I was watching videos on it.
1 vote
Show all answers
Credo che la distinzione di prezzo dipenda dal numero di occupanti. Di solito la camera matrimoniale è considerata per due persone. Spesso però una persona sola chiede una stanza più grande per questioni di comodità, che non pagherà la quota per due persone ma allo stesso tempo ci sarà un sovrapprezzo rispetto alla camera singola. Al momento della prenotazione basta selezionare il tipo di stanza e il numero di persone. In caso di dubbio però conviene contattare direttamente la struttura.
1 vote
PreviousNext
1234568
"Request Town facing room for sunny outlook and best on a HIGH floor"
"Can only comment on sea view, which was pleasing"
"Don't pay for sea view terrible views below"
"Ask for a pool view which still has some sea view and the view of Mt Teide."
"Not 210 it is cold"
PreviousNext
12345612
PRICE RANGE
US$23 - US$114 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel sol puerto playa
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
183
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing