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Avenida Gasteiz 79, 01009 Vitoria-Gasteiz Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (184)
Room & Suite (116)
Dining (16)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AC Hotel General Alava
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 25 hotels in Vitoria-Gasteiz
Location
Cleanliness
Service
Value

See why so many travellers make AC Hotel General Alava their hotel of choice when visiting Vitoria-Gasteiz. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.

Given the close proximity of popular landmarks, such as Cathedral of Mary Immaculate (0.4 mi) and Mural al Hilo del Tiempo (0.4 mi), guests of AC Hotel General Alava can easily experience some of Vitoria-Gasteiz's most well known attractions.

Guest rooms offer a flat screen TV, a minibar, and air conditioning, and AC Hotel General Alava makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, a concierge, and room service. In addition, guests can enjoy a fitness center and a lounge during their visit. As an added convenience, there is parking available to guests.

Travellers looking to enjoy some ribs can head to Sagartoki. Otherwise, you may want to check out an Italian restaurant such as Restaurante Pintabocas, La Pintozzeria, or Pizzeria Dolomiti.

Plus, during your trip, don’t forget to check out some of the popular historic sites, such as Casa del Cordon and Basilica of San Prudencio de Armentia.

At AC Hotel General Alava, your comfort and satisfaction come first, and they look forward to welcoming you to Vitoria-Gasteiz.

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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Golf course
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Paid wifi
Restaurant
Breakfast buffet
Wine / champagne
Meeting rooms
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Bottled water
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, French, Spanish
Hotel links
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473Reviews6Q+A8Room tips
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JoseandJos wrote a review Jul 2019
San Francisco, California21 contributions26 helpful votes
The location is pretty good and near to many of the sites. The room we had was a little small and is starting to show some wear. The reception person at check in was not very helpful. However the one upon check out was very pleasant.
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Date of stay: July 2019Trip type: Travelled as a couple
2 Helpful votes
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Response from Olga M, Manager at AC Hotel General Alava
Responded 15 Jul 2019
Dear customer: I feel the inconvenience caused during your stay at the hotel. If it is not inconvenience for you, could you give some details of what day were staying? It´s because of the recepcionists received. Serving correctly is one our máxima, so we are worry about your experience at the hotel. Best Regards
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PRSRJS wrote a review Jun 2019
Potomac, Maryland824 contributions125 helpful votes
Although the hotel is pretty standard, the staff was very helpful. The location is an easy walking distance to the City Center. There is a large bar/restaurant in the lobby for convenient tapas and breakfast.
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Date of stay: June 2019Trip type: Travelled with family
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Response from Olga M, Manager at AC Hotel General Alava
Responded 25 Jun 2019
Dear customer: We appreciate your comments about AC General Alava hotel. In turn, we value your time in answering the customer satisfaction request. We´re at your entire disposal for what you need. Best Regards,
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meritagebc wrote a review Jan 2019
Vancouver, Canada560 contributions139 helpful votes
Our vacations plans were cancelled and we were left to our own resources for a week in France and Spain. I looked at my points to see where we could land, and we ended up in Vitoria. We spent two nights at this hotel before moving on to Bilbao. Check in was excellent, the staff at the desk were very helpful. We could not park in the hotel because all the hotel parking was sold out. The desk clerk advised us where to park safely on the street and reserved us a spot for the next evening. The room was stocked with a coffee maker, as all refrigerator and bottled water. The bed was comfy and bedding was of good quality. The hotel featured a daily breakfast buffet for a fee. The items on the buffet were varied and there was many healthy options. The bar service was good, but the servers disappear, I think they do room service as well, so if you want something to eat/drink you have to be on top of them. We used this as a base to explore Rioja and we had a very exceptional day tasting awesome wines. The hotel is walking distance to the beautiful cathedrals in this city. Wonderful experience and simple hotel property. Great friendly service staff. The room
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Date of stay: October 2018
Rooms
Service
Sleep Quality
Trip type: Travelled as a couple
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gloucesterboy2015 wrote a review Jul 2018
Loughborough, United Kingdom36 contributions17 helpful votes
Stayed at this modern hotel in May. The check in was simple and the room was clean and comfortable. The restaurant was convenient and the service was good. The breakfast was also good. After saying all that, nothing seemed to stand out as exceptional. The hotel is located in easy walking distance of the city centre with plenty of bars and restaurants. Worth another trip.
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Date of stay: May 2018
Rooms
Location
Service
Trip type: Travelled with friends
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L9816MYbobr wrote a review Jun 2018
Gloucester, United Kingdom50 contributions57 helpful votes
We took a group of 51 people here in May 2018 to stay for two nights and, without exception, every one of them was fulsome in his (her) praise of the standards of accommodation, comfort, and service at this hotel.
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Date of stay: May 2018
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Trip type: Travelled on business
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PRICE RANGE
US$71 - US$162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
general alava hotel
LOCATION
SpainBasque CountryProvince of AlavaVitoria-Gasteiz
NUMBER OF ROOMS
114
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Frequently Asked Questions about AC Hotel General Alava
Which popular attractions are close to AC Hotel General Alava?
Nearby attractions include Sala Enigma Vitoria Escape Room (0.09 km), The Clue (0.4 km), and Kode Room Escape (0.1 km).
What are some of the property amenities at AC Hotel General Alava?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at AC Hotel General Alava?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at AC Hotel General Alava?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at AC Hotel General Alava?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to AC Hotel General Alava?
Conveniently located restaurants include Restaurante MANO LENTA, Marvelous, and Restaurante Olarizu Vitoria.
Is AC Hotel General Alava located near the city centre?
Yes, it is 0.9 km away from the centre of Vitoria-Gasteiz.
Are any cleaning services offered at AC Hotel General Alava?
Yes, dry cleaning and laundry service are offered to guests.
Does AC Hotel General Alava offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at AC Hotel General Alava?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to AC Hotel General Alava?
Many travellers enjoy visiting Basilica de San Prudencio de Armentia (2.6 km) and Casa del Cordon (0.9 km).