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Mercure Bilbao Jardines de Albia

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San Vicente 6, 48001 Bilbao Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (290)
360
Panoramas (1)
Room & Suite (122)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Bilbao Jardines de Albia
Updated 20/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 51 hotels in Bilbao
Location
Cleanliness
Service
Value
Travellers' Choice

The location of the Mercure Bilbao Jardines de Albia is extremely central: only 500m away from the Guggenheim, the main shopping street, el Corte Ingles, the restaurants and tapas bars. It is for real the best located hotel downtown Bilbao.

We are currently under refurbishment, and we are careful not to discomfort our guests and never work early morning, late nights. We hope to be finished by March 2016. However we already have our newly refurbished rooms at the guest's disposal.

Please feel free to contact us for any information. Best regards, The team

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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Sauna
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Banquet room
Meeting rooms
Spa
Hot spring bath
Massage
Salon
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Spanish, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
271Restaurantswithin 0 km
37Attractionswithin 0 km
904Reviews21Q+A40Room tips
Traveller rating
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  • 81
  • 35
  • 20
Time of year
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Popular mentions
markinmiami wrote a review 09 Jun
miami beach170 contributions104 helpful votes
Stayed 1 night while walking the Camino Norte. The Personal was always very friendly and helpful, the restaurant and bar had good value (for hotels), The room was spacious and well equipped, but the best thing was definitely the spa area, a multi stage experience that took care of my aching body (1.5 hrs for 15 Euros that’s 50% off for guests). What a treat!
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Date of stay: May 2021Trip type: Travelled solo
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Response from Hotel-cmanager, Sito Pons, General Manager at Mercure Bilbao Jardines de Albia
Responded 1 week ago
Dear Mark, Thank you for positively reviewing your time at our hotel. It is rewarding to know your treatments were so enjoyable and that you received such a professional service from our team, we will be sure to share your feedback, it will make their day! The entire team look forward to welcoming you back on a future trip. Kind regards, Sito Pons, General Manager
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starmuk wrote a review Mar 2021
6 contributions8 helpful votes
I was upgraded from Privlege to Suite. The Suite is very roomy and confortable. Iker from desk was very helpful and gave a very good service. I appreciated everything. I tried the Spa which was good, but it was a pity that some of the installation were not working (Scottish shower, thermal bath...): this is why i didn't put 5 star.
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Review collected in partnership with Accorhotels.com
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Hotel-cmanager, Sito Pons, General Manager at Mercure Bilbao Jardines de Albia
Responded 30 Mar 2021
Dear Guest, Thanks for taking the time to share your experience with us. We are glad your upgrade and our professional team helped contribute positively to your stay with us. It is also a pleasure to know that you enjoyed your time in the spa, our apologies that certain areas were not operative and we regret any inconveneince. We look forward to seeing you again in the future. Kind regards, Sito Pons, General Manager
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Lucie B wrote a review Nov 2020
Wellington, United Kingdom67 contributions18 helpful votes
Generally I think that Mercure hotels equip their spaces pretty well. They are nicely designed, the beds are comfortable and the service is good. This was no exception to that rule and there were some particularly good points to note: 1. The bar was very well run and the staff were very knowledgable about the various spirits and aperitifs on offer. We had a lovely time making our way through their cocktail list (which wasn't too extortionate... phew!). 2. I can't comment on the food in the evening as we did not eat here but breakfast was good. 3. Location wise it is ideal, there are some brilliant pinxtos places a stones throw. The one on the other side of the square (look for beautiful tiling), was fantastic with a lively atmosphere. The area is however near a nightclub and so there is some noise at the weekend. We couldn't hear much when the window was closed. 4. If you do nothing else, book yourself in for the thermal circuit in the spa. It is basically a pre-defined circuit around the various amenities and you will come out of it feeling utterly relaxed and rejuvenated. Even if you don't stay here, go to the spa.
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Date of stay: January 2020
Value
Service
Sleep Quality
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Response from Hotel-cmanager, Sito Pons, General Manager at Mercure Bilbao Jardines de Albia
Responded 26 Nov 2020
Dear Lucie, Thank you for taking the time to share your review. We value your feedback and are delighted to know that you enjoyed so much of our hotel. We are also grateful for your mention of our prime location and for your kind recommendation of our spa. We hope to welcome you again. All the best! Sito Pons, General Manager
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v0lkerv0it wrote a review Oct 2020
1 contribution
Did a short trip to Bilbao and was just looking for a place to stay from Accor as I am Platinum there. Only upon arrival I found out about the superb location of the hotel. got a great room upgrade and had a fantastic nights sleep
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Hotel-cmanager, Sito Pons, General Manager at Mercure Bilbao Jardines de Albia
Responded 28 Oct 2020
Dear Guest, Thank you for taking the time to review your recent stay. We are thrilled to know that you had such a great stay with us. We apprecaite your kind remarks about our strategic location. A message of satisfaction from a recent guest is always a reward for our team members. We all hope to welcome you back in the future. Best wishes, Sito Pons, General Manager
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Bukroe51 wrote a review Aug 2020
Spilsby, United Kingdom8 contributions1 helpful vote
Fabulous location , clean comfortable and friendly staff, kettle and fridge in room, close to both old and new town, plenty of restaurants , bars, shops, museums and beautiful buildings and churhes , can’t fault it
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Review collected in partnership with Accorhotels.com
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Hotel-cmanager, Sito Pons, General Manager at Mercure Bilbao Jardines de Albia
Responded 11 Aug 2020
Dear Guest, Thank you very much for this great review. We aim to provide a truly memorable experience, and it seems we were able to do just that. It is a pleasure to know that you found our location ideal for experiencing all that Bilbao has to offer. We look forward to welcoming you back in the future. Best regards, Sito Pons, General Manager
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PRICE RANGE
US$92 - US$194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
spa husa jardines de albia hotel bilbao, husa jardines de albia bilbao, husa jardines de albia hotel
FORMERLY KNOWN AS
Hotel Spa Husa Jardines de Albia
LOCATION
SpainBasque CountryProvince of VizcayaBilbaoAbando
NUMBER OF ROOMS
138
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Frequently Asked Questions about Mercure Bilbao Jardines de Albia
Which popular attractions are close to Mercure Bilbao Jardines de Albia?
Nearby attractions include Palacio de la Diputacion (0.4 km), City Hall (0.4 km), and Estacion Abando Bilbao (0.4 km).
What are some of the property amenities at Mercure Bilbao Jardines de Albia?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
Which room amenities are available at Mercure Bilbao Jardines de Albia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Bilbao Jardines de Albia?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at Mercure Bilbao Jardines de Albia?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Mercure Bilbao Jardines de Albia?
Conveniently located restaurants include Casa Leotta, Trozo Pizzeria, and Bikandi Etxea.
Are there opportunities to exercise at Mercure Bilbao Jardines de Albia?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is Mercure Bilbao Jardines de Albia located near the city centre?
Yes, it is 0.4 km away from the centre of Bilbao.
Are any cleaning services offered at Mercure Bilbao Jardines de Albia?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Bilbao Jardines de Albia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Bilbao Jardines de Albia?
The staff speaks multiple languages, including English, Spanish, French, and German.