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Petit Palace Arana

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Calle Bidebarrieta Kalea, 2, 48005 Bilbao Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$135
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Free cancellation until 21/11/18
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (407)
360
Panoramas (7)
Room & Suite (134)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/01/26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Petit Palace Arana
Updated 21/01/26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 52 hotels in Bilbao
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Petit Palace Arana Bilbao is a boutique hotel situated in Bidebarrieta street opposite Arriaga theater, between the old district and the Ensanche (modern distric). The Petit Palace Arana occupies an emblematic building dating from the nineteen century, being the oldest hotel in Bilbao. Our modern rooms feature flat screen TV (with Satellite TV), shower, air-conditioned/ heating and mini-bar. Some of the rooms have balconies. Located in the heart of the city, in the gastronomic area where you can taste the best pintxos and typical gastronomy. It is situated just few minutes from the Guggenheim Museum and the other Bilbao tourist attractions.Room types •64 stylish rooms.• Rooms: laptop, exercise bike, shower and king-size bed.•Equipped rooms for pets (bed, feeding and water bowls).•Rooms for disabled people.• Non smoking hotel
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Breakfast available
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Car hire
Baggage storage
Concierge
Wifi
Breakfast buffet
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
320Restaurantswithin 0 km
62Attractionswithin 0 km
1490Reviews10Q+A95Room tips
Traveller rating
  • 425
  • 608
  • 271
  • 127
  • 59
Time of year
Traveller type
Language
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  • English
Popular mentions
Ronny Riise wrote a review Mar 2020
Bergen, Norway10 contributions13 helpful votes
Close to everything, situated in the old town and by the river. Lovely area! We parked on the big parking lot on top of the railway station, just 10 minute walk. They might have suggestions on alternatives and drop off luggage is probably possible. We didn’t carry much.
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Date of stay: March 2020
Rooms
Location
Service
1 Helpful vote
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Response from Karmele Abarrategui, Director General at Petit Palace Arana
Responded 19 Mar 2020
Dear Guest, Thank you very much for choosing the Petit Palace Arana. It was a real pleasure to welcome you and I am so happy to hear that we surpassed your expectation. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another wonderful experience with us, Best Regards, Karmele Abarrategui Host Petit Palace Arana
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Ian M wrote a review Mar 2020
Stockport, United Kingdom14 contributions1 helpful vote
We stayed at the petit palace Arana late February its a fabulous hotel with very helpful and friendly staff the rooms are well maintained and the cleaning staff very conscientious . There’s a well stocked mini bar and It’s in a great spot by the old town and is handy placed for exploring Bilbao
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Date of stay: February 2020Trip type: Travelled as a couple
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Response from Karmele Abarrategui, Director General at Petit Palace Arana
Responded 02 Mar 2020
Dear Ian, First of all, we would like to thank you very much for your feedback further to your recent stay with us and for sharing it on TripAdvisor. It is a real pleasure to read that you enjoyed your stay with us and more particularly regarding the hotel location, equipment and service. I have already shared your review with the whole team to serve as an encouragement to continue to provide the best quality of service for each guest. We thank you again for your kind words and we hope to have the pleasure to welcome you back very soon. Yours sincerely, Karmele Abarrategui
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arsey00 wrote a review Dec 2019
London, United Kingdom54 contributions76 helpful votes
I have stayed in Petit Palace hotels in other Spanish cities and always enjoy them. This one was no exception. They each have their own style, a mix of old and new. This one was great for walking around the Old Town, had lovely views, a delicious breakfast, and very helpful, multilingual staff (I've seen some of the other reviews, we certainly didn't encounter any rude staff) . Our room was very comfortable and clean. They offer little side extras like bicycles and MiFi to take out for the day.
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Date of stay: May 2019
Value
Cleanliness
Service
3 Helpful votes
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Response from Karmele A, Gerente at Petit Palace Arana
Responded 01 Jan 2020
Dear Guest, Thank you for taking your time to share your experience with our fellow TripAdvisor Readers. :) It is particularly rewarding to receive such feedback, highlighting our excellent location, delicious breakfast and our commitment to consistently provide the best services to our guests. Thank you for highly recommending Petit Palace Arana and It was our pleasure to welcome you and we hope to see you again very soon. With best regards Karmele Abarrategui Host Petit Palace Arana
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Stephen B wrote a review Dec 2019
9 contributions11 helpful votes
Checking in at this hotel was painful. The receptionist made it feel like an insult, not a welcome. You don't expext that in the Basque country. When you arrive for Christmas in Bibao the last thing you want is the person checking you in to give you a punishing time. When asked to provide my driver licence, I gave my European photo license and was told it was not acceptable ID. Why then was I asked for it? A courteous smile and a friendly welcome would have been good. My family and I won't be staying at this hotel again. There are plenty of hotels with a good welcome.
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Date of stay: December 2019Trip type: Travelled with family
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Response from Karmele A, Gerente at Petit Palace Arana
Responded 25 Dec 2019
Dear Guest, Thank you for staying with us and for taking your time to share your valuable feedback with us. However, we are surprised that you have not fully enjoyed your stay with us. I am truly saddened to read your feedback regarding our staff during your visit as the staff here at Petit Palace Arana are known for their friendly and helpful manner and I can only apologise that you did not feel this during your stay with us. This has been addressed with the relevant head of Department to ensure we do not receive any similar feedback. I do hope that you accept my apologies for your disappointing experience and that you reconsider and are able to stay with us again in the future to experience a more positive stay. Best Wishes, Karmele Abarrategui Host Petit Palace Arana
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Jim H wrote a review Dec 2019
16 contributions8 helpful votes
The hotel was excellent and the staff were very helpful, especially Maria. The hotel asked to move us to another room for our last night as they wanted to start some works. The replacement room was a good upgrade and they gave us a free breakfast, Cava and chocolates for the inconvenience- would recommend to anyone- Bilbao is a great place to spend a weekend
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Date of stay: December 2019Trip type: Travelled as a couple
1 Helpful vote
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Response from Karmele A, Gerente at Petit Palace Arana
Responded 19 Dec 2019
Dear Guest, Thank you for taking the time to share with us this wonderful feedback regarding your recent stay at the Petit Palace Arana. It is so rewarding for us to read such magnificent comments about our hotel and, especially, our team members. Be assured that your compliments have been shared with the entire team and especially with Maria , who went above and beyond to make your stay such a “special success”. Thank you again for sharing your beautiful experience. We truly hope to have the opportunity to welcome you back son. Yours sincerely, Karmele Abarrategui Host Petit Palace Arana
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PRICE RANGE
US$80 - US$169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
petit palace arana bilbao, petit palace arana hotel bilbao
LOCATION
SpainBasque CountryProvince of VizcayaBilbaoBilbo Zaharra
NUMBER OF ROOMS
64
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Frequently Asked Questions about Petit Palace Arana
Which popular attractions are close to Petit Palace Arana?
Nearby attractions include The Roomhunter (0.2 km), Bilbao, Spain (0.2 km), and Casco Viejo (0.2 km).
What are some of the property amenities at Petit Palace Arana?
Some of the more popular amenities offered include free wifi, breakfast buffet, and dry cleaning.
Which room amenities are available at Petit Palace Arana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Petit Palace Arana?
Guests can enjoy breakfast during their stay.
Is parking available at Petit Palace Arana?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Petit Palace Arana?
Conveniently located restaurants include NIDOBILBAO, Bihotz Cafe, and Restaurante Cafeteria Pentxo.
Is Petit Palace Arana located near the city centre?
Yes, it is 0.7 km away from the centre of Bilbao.
Are any cleaning services offered at Petit Palace Arana?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Petit Palace Arana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Petit Palace Arana?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Petit Palace Arana?
Many travellers enjoy visiting La Ribera Market (0.4 km), Ermita de Santa Agueda (4.2 km), and Cementerio de Derio (4.3 km).