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NH Bilbao Deusto

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Francisco Macia, 9 Deusto, 48014 Bilbao Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$77
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Free cancellation until 21/12/25
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (54)
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Panoramas (8)
Room & Suite (97)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 20/06/25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Bilbao Deusto
Updated 20/06/25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 52 hotels in Bilbao
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Stylish and contemporary, NH Bilbao Deusto is the perfect place to stay during your time in Bilbao. Ideally located for visiting Bilbao's top attractions, the NH Bilbao Deusto is just 550 yards from the world-famous Guggenheim Museum and the new Iberdrola Tower. The hotel is also just a short walk from the historic center and enjoys excellent transport connections.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Banquet room
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Car park
Wifi
Breakfast buffet
Dry cleaning
Laundry service
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Room features
Blackout curtains
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
61Restaurantswithin 0 km
11Attractionswithin 0 km
342Reviews6Q+A3Room tips
Traveller rating
  • 79
  • 165
  • 67
  • 22
  • 9
Time of year
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Language
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  • English
Popular mentions
Lalla_Bi_85 wrote a review 13 Jul
Padua, Italy66 contributions63 helpful votes
I was in Bilbao during a business travel to visit the University of Deusto. For this purpose, the hotel is perfect, just 3 minutes walking from the university. It's 20/30 minutes walking from the city centre (depending on where you have to go). However it's well connected by public transport (tram, metro, bus). I stayed 5 nights in a double room on the 5th floor. The room was silent and the mattress/pillows were very confortable. I had high quality sleeping time. The hotel staff is really kind and ready to answer all questions and needs. Breakfast is ok. Only drawback: when I arrived, the bathroom was not cleant properly (you could very well tell that other people have used it). However, the following days, everything was clean. Overall, I enjoyed my stay at NH and I can surely recommend it.
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Date of stay: July 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
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Response from Jose Miguel Unzalu Biteri, Other at NH Bilbao Deusto
Responded 1 week ago
Dear Lalla, Thank you for choosing to stay with us and I am glad to hear that your experience with us was pleasent! We look forward to welcoming you back to the hotel in the near future. Please don´t hesitate to contact us if you need any help or information. With Kind Regards,
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Jackie Ward wrote a review Mar 2020
United Kingdom12 contributions22 helpful votes
we stayed here in January at the start of our Spain/Portugal adventure, and we returned 15th March as our exodus homebound. The staff were amazing and we are grateful for your help at this difficult time for us all. At breakfast we were treated like Royalty, which is gracious and generous of you. We loved Bilbao and the NH Deusto in January and we will return again someday, thank you Jackie and Alex Ward
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Date of stay: March 2020
Rooms
Location
Service
3 Helpful votes
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Response from Jose Miguel Unzalu Biteri, Director General at NH Bilbao Deusto
Responded 22 Jul 2020
MDear guest, We are glad to know that you had a nice stay, and the staff resulted you amazing. We hope to see you again at your next visit. Thanks and kind regards
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Gamine1949 wrote a review Feb 2020
Gujan-Mestras, France662 contributions139 helpful votes
Not really wheelchair friendly hotel with old style baths instead of shower stalls in the rooms and there are stairs to get to the reception desks and no ramp. Decent breakfast in the morning, the coffee was very good.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Jose Miguel U, Director de Recepción at NH Bilbao Deusto
Responded 25 Feb 2020
Dear Gamine, Thank you for your comments about your stay. They help us to improve and to know the preferencesof our guests. Please , for your next stay, contact us in order to assign you a convinient room for you. We hope to see you again Thanks and kind regards
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Ngoc wrote a review Feb 2020
1 contribution
Understandably, the fare notes that the hotel booking is nonrefundable; however, I've had previous experience with other hotels that were more lenient with this policy either in changing the dates or reimbursing partial because the fare was reduced. This hotel is not lenient at all. Customer service is a joke. I called because I noticed that the fare went down significantly and I wished to cancel and rebook at the more affordable rate. The customer service representative flat out refused to listen or explain or accommodate. Literally this happened five days after I booked the hotel. The daily rate went down and I called to inquire for a partial refund to match the price or to cancel and rebook. SO messed up that they wouldn't even consider it. Do yourself a favor and go with a hotel known for their excellent customer service. Or at least get a refundable fare.
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Date of stay: February 2020
Value
Location
Service
Room Tip: Don't stay here.
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Response from Jose Miguel U, Director de Recepción at NH Bilbao Deusto
Responded 16 Feb 2020
Dear Customer, The rate you chose has a very important discount, but in return it has cancellation or modification expenses of 100%. These special conditions are duly explained. In spite of this, the hotel cancels without expenses when there are important reasons, that is, illness of the traveler or family member and this was none of your case. Kind regards
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Zlatka L wrote a review Feb 2020
Logatec, Slovenia95 contributions34 helpful votes
I went with my daughter to Bilbao because she started to study at Univerity Deusto. We needed to find a hotel in center for a night and letar on to go at her place to stay for 5 month. Hotel is in center, nice, clean, staff very friendly, great breakfast and everything for reasonble price.
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Date of stay: February 2020Trip type: Travelled with family
1 Helpful vote
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Response from Jose Miguel U, Director General at NH Bilbao Deusto
Responded 03 Feb 2020
Dear guest, Thank you for your comments and rating about your experience at the Nh Bilbao Deusto. We are pleased to know that you enjoyed your stay with us and that you were satisfied with the hotel location. We will be delighted to Welcome you back soon at the hotel. Kind regards,
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PRICE RANGE
US$66 - US$142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh hotels bilbao
FORMERLY KNOWN AS
NH Deusto
LOCATION
SpainBasque CountryProvince of VizcayaBilbao
NUMBER OF ROOMS
71
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Frequently Asked Questions about NH Bilbao Deusto
Which popular attractions are close to NH Bilbao Deusto?
Nearby attractions include Palacio de Congresos y de la Musica Euskalduna (0.5 km), Torre Iberdrola 360 (0.5 km), and Deusto University (0.4 km).
What are some of the property amenities at NH Bilbao Deusto?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at NH Bilbao Deusto?
Guests can enjoy a lounge during their stay.
Is parking available at NH Bilbao Deusto?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to NH Bilbao Deusto?
Conveniently located restaurants include Restaurante Aizian, ENEKO Bilbao, and Itxas Bide.
Are any cleaning services offered at NH Bilbao Deusto?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Bilbao Deusto offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at NH Bilbao Deusto?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to NH Bilbao Deusto?
Many travellers enjoy visiting La Ribera Market (2.3 km), Ermita de Santa Agueda (3.1 km), and Cementerio de Derio (4.3 km).