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Ercilla 37-39 El Ensanche, 48011 Bilbao Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (576)
360
Panoramas (18)
Room & Suite (257)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 20/07/07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/07/07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 51 hotels in Bilbao
Location
Cleanliness
Service
Value
Contemporary Hotel, popular comforts for business or leisure travelers, restaurant serving Basque Cuisine; set in the city center.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
1421Reviews12Q+A51Room tips
Traveller rating
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Popular mentions
Doc Steve wrote a review May 2021
Lefkada, Greece8 contributions9 helpful votes
This was our second stay at the hotel Ercilia in Bilboa, Spain. The best word that comes to mind is perfect. The hotel is reasonably priced, beautifully appointed, the rooms are spacious and the location of the hotel is perfect. It is within easy walking distance to all the great restaurants in the city, the beautiful boulevards with all the shops and the Guggenheim Museum. The staff of the hotel is also wonderful. Especially Sandra at the front desk who was incredibly helpful during our stay. While it’s not one of those large five star hotels it’s certainly five stars in my mind.
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Date of stay: May 2021Trip type: Travelled as a couple
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Ollie p wrote a review Oct 2020
Tolosa, Spain104 contributions14 helpful votes
Firstly, please don’t be put off by 3.5 overall stars on here - this is certainly not representative of how good this hotel is (I’ll explain why I have dropped a star off later). The hotel itself is extremely nice, in a fantastic location within a 10-15 min walk to everything worth seeing in Bilbao. The room is great and comfortable and has all the extras anyone could need (although we did have a suite)... Rooftop bar is a fantastic addition to the hotel with a view across Bilbao. My only complaint with this would be that they seemed to allow non-hotel guests into this area on a Saturday night, with a DJ. Not too sensible during coronavirus - especially as they were all youngsters not bothering with social distancing or mask wearing - surely an extra, unnecessary risk to hotel guests? Apart from this, everything seemed fine from a covid - secure POV. Staff are really helpful whenever called upon. My biggest gripe with the hotel, and the main reason (apart from what I’ve written above) for marking down to 4/5 is that they charge €20 a night for use of their car garage. I appreciate a car park in the city would be a similar price, however, the hotel own this garage so why are they charging their guests so much to use it? €5-10 would be more logical, or at least include as a deal or package when booking the room? Again, this is a bit of a covid complaint as we wouldn’t have a car during non-pandemic times! Overall though, a lovely hotel and I’m sure the above won’t put anyone off booking.
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Date of stay: October 2020Trip type: Travelled with family
1 Helpful vote
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Kim S wrote a review Mar 2020
Milton Keynes, United Kingdom89 contributions74 helpful votes
The hotel was nice the staff were very helpful and nice, we went into the garage thinking it was guest parking and there was a chain on the gate, but it’s a good job as it had steps at the front so I had no choice but to go through the garage, as I’m in a wheelchair! In the morning went down for breakfast to be told I can’t get in the dining room because there are steps, it’s lucky it was only for one night, and they brought breakfast to our room, being disabled is so frustrating when you come across these issues!
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Date of stay: March 2020
Value
Rooms
Service
3 Helpful votes
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Hisashi T wrote a review Mar 2020
Los Angeles, California19 contributions3 helpful votes
A reasonably-priced modern hotel at a very convenient location. Can walk to the bus terminal and Geggenheim museum in 10 minutes. A lot of cafes around. A espresso machine in the room, fresh juice in the morning and tea in the evening at the lobby.
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Date of stay: March 2020Trip type: Travelled solo
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Melih K wrote a review Feb 2020
Eskisehir, Turkey69 contributions47 helpful votes
Its location is great. Clean and comfortable. They have free refreshments in the lobby both in the morning and afternoon. We had stayed in a suit room, which is quite big and comfortable. Its terrace bar is also very good.
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Date of stay: January 2020Trip type: Travelled with family
2 Helpful votes
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PRICE RANGE
US$84 - US$169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ercilla hotel bilbao, golden tulip bilbao
LOCATION
SpainBasque CountryProvince of VizcayaBilbaoAbando / Indautxu
NUMBER OF ROOMS
345
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Frequently Asked Questions about Hotel Ercilla
Which popular attractions are close to Hotel Ercilla?
Nearby attractions include Juegos Maniacos (0.5 km), Azkuna Zentroa (0.2 km), and Plaza Moyua (0.4 km).
What are some of the property amenities at Hotel Ercilla?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Ercilla?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Ercilla?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Hotel Ercilla?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Ercilla?
Conveniently located restaurants include Bar Roma, La Gavilla, and La Vina del Ensanche.
Are there opportunities to exercise at Hotel Ercilla?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Ercilla located near the city centre?
Yes, it is 0.5 km away from the centre of Bilbao.
Are any cleaning services offered at Hotel Ercilla?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Ercilla offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Ercilla?
The staff speaks multiple languages, including English and Spanish.