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Avenida Zumalacarregui, 40, 48006 Bilbao Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (183)
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Panoramas (9)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/06/24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Occidental Bilbao
Updated 20/06/24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 52 hotels in Bilbao
Location
Cleanliness
Service
Value
Travellers' Choice

Welcome to Occidental Bilbao, your Bilbao “home away from home.” Occidental Bilbao aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Nearby landmarks such as Basilica of Begoña (0.1 mi) and Plaza Nueva (0.5 mi) make Occidental Bilbao a great place to stay when visiting Bilbao.

Free wifi is offered to guests, and rooms at Occidental Bilbao offer a flat screen TV.

During your stay, take advantage of some of the amenities offered, including 24 hour front desk, room service, and a concierge. Guests of Barcelo Avenida Hotel are also welcome to enjoy a pool and an on-site restaurant. For travellers arriving by car, parking is available.

When you’re feeling hungry, be sure to check out La Casita de Sabino, Zapirain, and 18 Lobster Bar, which are some seafood restaurants that are popular with locals and out-of-towners alike.

If you’re looking for something to do, La Ribera Market (0.5 mi) and Casco Viejo (0.5 mi) are a nice way to spend some time, and they are all within walking distance of Occidental Bilbao.

Occidental Bilbao puts the best of Bilbao at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Billiards
Taxi service
Car park
Wifi
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Solarium
Baggage storage
Concierge
Newspaper
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Spanish

Location

Full view
98Great for walkers
Grade: 98 out of 100
30Restaurantswithin 0 km
8Attractionswithin 0 km
909Reviews28Q+A12Room tips
Traveller rating
  • 464
  • 301
  • 93
  • 34
  • 17
Time of year
Traveller type
Language
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  • English
Popular mentions
heiress29 wrote a review Jul 2021
Madrid, Spain169 contributions65 helpful votes
+1
This a very clean and modern hotel. We stayed in a family connecting rooms which was perfect for a family of 4. Rooms size was big with king size bed and 2 twin beds for the connecting room. The hotel has an outdoor pool, spa and gym. There is also a garage parking for hotel guests at a fee. The hotel is also a 3-5min walk to the nearest metro station which is very convenient if you want to go around the city or is around a 15-20min walk to Casco vieja or Plaza Nueva. I would like to give a big thank you to the staff at the hotel restaurant. It was the birthday of my daughter and we asked for a slice of cake for her during breakfast time so she could blow a cake on her day. The staff did deliver a wonderful slice of chocolate cake to our table. My daughter was surprised and very happy. Overall, we enjoyed our stay at the hotel.
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Date of stay: June 2021Trip type: Travelled with family
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jimbo19682015 wrote a review May 2020
Glasgow, United Kingdom23 contributions15 helpful votes
Hotel's Favourite
Had booked to stay here at the beginning of May through Hotels.com. The hotel kindly refunded my money that had been paid prior to the Covid outbreak. Will defenitely re-book once this nightmare is over.
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Date of stay: May 2020
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from ManagerGX, Customer Experience at Occidental Bilbao
Responded 26 May 2020
Dear guest, Thank you for choosing our Occidental Bilabo hotel for you stay. We regret not being able to welcome you as planned due to the circunstances. However, we're very pleased to read about your satisfaction on the management of your booking cancellation. We hope you are staying safe and to have the opportunity to receive you in the near future. Customer Experience | Barceló Hotel Group
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mnegoi263260 wrote a review Jul 2021
Galati, Romania1 contribution
At the first they should play fair with guests and deliver what they are promising to us before asking us to play their rules ... Feel like they are paying me to stay here instead me paying for their services... I had to ask them for an better offer for another month accommodation instead of offering themselves to have a good and productive collaboration to such a great company i represent...
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: June 2021
Rooms
Cleanliness
Trip type: Travelled on business
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Response from Hotel- cmanager, Propriétaire at Occidental Bilbao
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your feedback. We are very disappointed to read that we did not meet all of your expectations. Ensuring the satisfaction of every guest is one of our top priorities, rest assured we have noted your comments and will look into this issue immediately. We hope we can provide you with an improved stay in the future. Kind regards, Dirección/ Management team
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AMS712021 wrote a review Jul 2021
1 contribution
A beautiful hotel with all the ingredients for a pleasant stay. Yet, the heart of every experience is the human connections. The @atyourservice performance is professional yet a little impersonal. In the end it is really a matter of personal preference what one likes.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Trip type: Travelled on business
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lotaerinne wrote a review May 2021
Logrono, Spain1 contribution
The hotel was very comfortable, the staff was kind and accommodating, and we had a lovely view of the sunset. My only issues are that no washcloths were provided and there was some uncleanliness on the headboard.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: May 2021
Rooms
Cleanliness
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PRICE RANGE
US$88 - US$170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo avenida hotel bilbao, barcelo hotel avenida, barcelo hotel bilbao
FORMERLY KNOWN AS
Hotel Holiday Inn Bilbao
LOCATION
SpainBasque CountryProvince of VizcayaBilbao
NUMBER OF ROOMS
200
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Frequently Asked Questions about Occidental Bilbao
Which popular attractions are close to Occidental Bilbao?
Nearby attractions include Leyendas de Sleepy Hollow (0.3 km), Guaridaventuras Escape (0.5 km), and Basilica of Begoña (0.2 km).
What are some of the property amenities at Occidental Bilbao?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Occidental Bilbao?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Occidental Bilbao?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Occidental Bilbao?
Conveniently located restaurants include Mole Tex Mex, Restaurante Marisqueria Karlo's, and Kebasque.
Are there opportunities to exercise at Occidental Bilbao?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Occidental Bilbao?
Yes, dry cleaning and laundry service are offered to guests.
Does Occidental Bilbao offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Occidental Bilbao?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Occidental Bilbao?
Many travellers enjoy visiting La Ribera Market (0.8 km), Ermita de Santa Agueda (5.1 km), and Cementerio de Derio (4.1 km).