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Sercotel Ayala

Canciller Ayala, 3, 48008 Bilbao Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (11)
Room & Suite (6)
Dining (5)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20/07/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sercotel Ayala
Updated 20/07/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#26 of 51 hotels in Bilbao
The Sercotel Ayala is a four-star hotel located in the heart of Bilbao, a few meters from the Museum of Fine Arts and the city's train station. It has 61 rooms equipped with television, telephone, kettle, bathroom set, desk, minibar, desk, safe or free Wi-Fi. It is the ideal hotel to enjoy the city, culture and gastronomy. In addition, you can bring your pet with you because we accept pets until 15kg. Get in touch with the hotel, the Sercotel Ayala is everything you've always wanted to stay on your trip.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Coffee shop
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
24-hour front desk
Breakfast available
Laundry service
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Room features
Air conditioning
Room service
Cable / satellite TV
Bath / shower
Complimentary toiletries
Wardrobe / wardrobe
Bottled water
Private bathrooms
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
Languages Spoken
English, French, Spanish
26Reviews0Q+A0Room tips
Traveller rating
  • 22
  • 4
  • 0
  • 0
  • 0
Time of year
Traveller type
Selected filters
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  • English
Gloria C wrote a review Dec 2020
1 contribution
The hotel is a really cozy place, like a Christmas house. We felt so good welcomed and good. Everything was so clean and good located. The receptionist was sooo nice, a real professional. Thank you so much!! We are so happy we have choosen you!
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Date of stay: December 2020Trip type: Travelled as a couple
Response from Oscar del Horno , Atención al cliente/recepción at Sercotel Ayala
Responded 28 Dec 2020
Dear K8447DZgloriac, First of all, I want to thank you for having selected Sercotel Ayala for your stay in Bilbao. It is an absolute pleasure that you describe the hotel as a cozy, I can´t think a better adjective to feel pride of this hotel.. I also want to thank you for highlighting the service our staff provide, i will convey them your wonderful words. I hope to see you again in the next future! My best regards,
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US$99 - US$345 (Based on Average Rates for a Standard Room)
SpainBasque CountryProvince of VizcayaBilbaoAbando
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Frequently Asked Questions about Sercotel Ayala
Which popular attractions are close to Sercotel Ayala?
Nearby attractions include Teatro Arriaga Antzokia (0.4 km), Palacio de la Diputacion (0.3 km), and Estacion Abando Bilbao (0.2 km).
What are some of the property amenities at Sercotel Ayala?
Some of the more popular amenities offered include free wifi, room service, and a business centre.
What food & drink options are available at Sercotel Ayala?
Guests can enjoy breakfast during their stay.
Is parking available at Sercotel Ayala?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Sercotel Ayala?
Conveniently located restaurants include ad hoc Cascanueces, NIDOBILBAO, and El Tilo de Mami Lou.
Is Sercotel Ayala located near the city centre?
Yes, it is 0.2 km away from the centre of Bilbao.
Are pets allowed at Sercotel Ayala?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sercotel Ayala offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Sercotel Ayala?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Sercotel Ayala?
Many travellers enjoy visiting La Ribera Market (0.8 km), Ermita de Santa Agueda (3.8 km), and Cementerio de Derio (4.3 km).
Does Sercotel Ayala have any great views?
Yes, guests often enjoy the city view available here.