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NYX Hotel Bilbao

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Areatza Kalea 4, 48005 Bilbao Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (133)
Room & Suite (32)
Dining (13)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 20/08/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NYX Hotel Bilbao
Updated 20/08/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 51 hotels in Bilbao
Location
Cleanliness
Service
Value
NYX Hotel Bilbao represents a new generation of hotels with a unique and different style. The Leonardo Hotels chain is located in a unique enclave. The four-star hotel is located in the old town of Bilbao and is very well connected to the main points of interest of the city. A location with easy access to public transportation, the NYX is ideal for people traveling for business or tourism. The 108-room hotel, absolutely unique, focused on a cosmopolitan public, loCitylovers, and passionate about urban art, already has a new incentive in Bilbao. Among the services, it has a meeting room, panoramic terrace, restaurant and gym with modern equipment. The hotel license number is HBI01277.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Babysitting
Highchairs available
Wifi
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Vending machine
Casino and Gambling
Bicycle tours
Evening entertainment
Video game console
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
First aid kit
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Soundproof rooms
Air purifier
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
300Restaurantswithin 0 km
59Attractionswithin 0 km
122Reviews5Q+A6Room tips
Traveller rating
  • 46
  • 42
  • 15
  • 12
  • 7
Time of year
Traveller type
Language
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Popular mentions
BIM wrote a review Sep 2020
Dubai, United Arab Emirates10 contributions
+1
We stayed on August 30th, The Reception: in the reception, we meet Maria which is not so welcoming and did not even tell us what are the services that are open or close due to pandemic. The Room: the Bathroom is very dirty with molds on the floor, the pillows are with stain and the bath towel has a dust and hair.. the room doesn't have iron. so we called to ask if they can provide. the rude lazy receptionist at 10pm on August 30th night told us we need to go down to the reception to take the iron. and he gave a dirty one and I need to use it on the bed as the room doesn't have an iron board as well. The coffee maker is full of dust and the some hangers on the wall was broken. I could say they give a terrible service for a 4 star hotel. NOT Recommended at all.
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Date of stay: August 2020
Rooms
Location
Service
Room Tip: Rooms are very dirty. I do not suggest to book here
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Response from Anabel Herrera, General Manager at NYX Hotel Bilbao
Responded 09 Sep 2020
Dear Guest, We regret to know that you expectations weren´t satisfied during your stay. Our main goal is to make the stay of our guests as comfortable as possible and we are surprised with your comments. We take in consideration your comments for future improvements in our services / installations of our Hotel.We would love to welcome you in the future. Please, don't hesitate to contact us again for any question or requirements. Best Regards Anabel Herrera Operations Manager
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OK seasonedtraveller072 wrote a review Aug 2020
Denia, Spain320 contributions117 helpful votes
I contacted the hotel to ask if there facilities were open due to covid and were told they were. Know here on the website did it say that the beautiful bar in the reception, or the restaurant were completely closed of only opened when it rained. Lovely roof top bar but only open till 930pm Staff were great though and lovely modern hotel. Just a bit dissapointed by bar/restaurant being closed. Great location
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
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Response from Anabel Herrera, General Manager at NYX Hotel Bilbao
Responded 09 Sep 2020
Dear Guest, We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. We take in consideration your comments for future improvements in our services / installations of our Hotel. Please don't hesitate to contact us again for any question or requirements. Best Regards Anabel Herrera Directora de Operaciones
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Fer C wrote a review Jul 2020
Palma de Mallorca, Spain3 contributions
Was on a road trip with my father and we decided to stay for two nights. First of all I do not recommend this hotel for family or even couple stays cuz of the glass wall bathrooms in the rooms which you could see through clearly how you do all your business (0 privacy) saying that it was uncomfortable is a understatement, the breakfast was a total disappointment too for 10€ per person per day you could have a much better breakfast at any bar in the nearby area. Ok now on the positive aspects super pet friendly which was a big plus and the staff is amazing all around the reception team is super helpful and friendly they recommended us the best places to visit and even help us on tips where to go next on the road trip 10/10 on the service
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Date of stay: July 2020Trip type: Travelled with family
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Response from Anabel Herrera, General Manager at NYX Hotel Bilbao
Responded 10 Jul 2020
Dear Guest, First of all, we would like to thank you for sharing with other fellow users of TripAdvisor your experience in Hotel NYX Bilbao. Referring to the room, We take in consideration your comments for future improvements in our installations of our Hotel. Best Regards Anabel Herrera Operation Manager
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Audrey wrote a review Mar 2020
Benfleet, United Kingdom3 contributions1 helpful vote
Such a shame as nice hotel in good position, BUT Don’t pay for breakfast. The hot food is not changed and is cold. When advised member of staff she said she could microwave it! Not so worried about Coronavirus more about food poisoning! We had this for the whole of our 3 night stay. Also coffee from machine cold, again complained but nothing done. WiFi quality poor. Gave up most of the time. As we had lovely weather was so looking forward to having a drink on rooftop terrace but this was closed. As booked direct with hotel this should have been mentioned as I do value outside space in a hotel. Would I go back. NO
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Date of stay: March 2020Trip type: Travelled as a couple
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Response from anabelnyxhotelbilbao, Manager at NYX Hotel Bilbao
Responded 01 Apr 2020
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Anabel Herrera Operation Manager
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Miss-Campervan wrote a review Mar 2020
Sheffield, United Kingdom17 contributions10 helpful votes
Stayed here for the weekend. Lovely modern hotel in a great location. The rooms are small but extremely clean and there is everything you need for your stay. The beds are really comfortable leading to a great nights sleep. There was plenty of choice at breakfast. On my next visit to Bilbao I'll be staying at the NYX Hotel
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Date of stay: February 2020
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Response from anabelnyxhotelbilbao, Manager at NYX Hotel Bilbao
Responded 22 Mar 2020
Dear Guest, Thank you for choosing our establishment for your last stay in Bilba0, and for your positive assessment. Your comments about our location, service and quality, are the best reward and encouragement to continue making our guests' stay an unforgettable experience. Best Regards Anabel Herrera Manager
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Previous
PRICE RANGE
US$82 - US$204 (Based on Average Rates for a Standard Room)
LOCATION
SpainBasque CountryProvince of VizcayaBilbao
NUMBER OF ROOMS
108
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Frequently Asked Questions about NYX Hotel Bilbao
Which popular attractions are close to NYX Hotel Bilbao?
Nearby attractions include The Roomhunter (0.3 km), Bilbao, Spain (0.3 km), and Casco Viejo (0.1 km).
What are some of the property amenities at NYX Hotel Bilbao?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NYX Hotel Bilbao?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NYX Hotel Bilbao?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NYX Hotel Bilbao?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to NYX Hotel Bilbao?
Conveniently located restaurants include NIDOBILBAO, El Tilo de Mami Lou, and Restaurante Cafeteria Pentxo.
Are there opportunities to exercise at NYX Hotel Bilbao?
Yes, guests have access to a fitness centre during their stay.
Is NYX Hotel Bilbao located near the city centre?
Yes, it is 0.7 km away from the centre of Bilbao.
Are pets allowed at NYX Hotel Bilbao?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NYX Hotel Bilbao offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NYX Hotel Bilbao?
The staff speaks multiple languages, including English, Spanish, and French.