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Melia Marbella Banus

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Traveller (838)
Room & Suite (461)
Pool & Beach (215)
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Overview
  • Excellent48%
  • Very good36%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“level lounge”(88 reviews)
“level service”(14 reviews)
“lovely hotel”(74 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Melia Marbella Banus
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Reviews (1 889)
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1 114 results
Traveller rating
518
402
112
50
32
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Time of year
LanguageEnglish
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518
402
112
50
32
Show reviews that mention
All reviewslevel loungelevel servicelovely hoteladult pooltwo double bedsgarden roomhalf boardtennis courtsfamily poolminute strollsea viewbottle of cavathe ground floorstandard roompool towelshotel groundsvisited this hotel
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1 - 5 of 1 114 reviews
Reviewed 4 days ago via mobile

Lovely hotel - experienced pleasant and friendly staff in all areas, especially the bar area. Spacious grounds. Huge fresh breakfast selection. Nothing was too much trouble very welcoming would stay again.

Thank Mia20172018
Hotel's Favourite
Reviewed 1 week ago via mobile

The hotel is not as luxurious as I was expecting for a junior suite but the staff are amazing, great service everywhere. Every person in the hotel was polite , genuine and friendly. The level lounge was the best choice and half board was more...More

1  Thank 914mihaelat
Response from gexmanagermarbellab, Guest Relations Manager at Melia Marbella BanusResponded 1 week ago

Dear 914mihaelat, Thank you for this wonderful review! Reviews such as yours that highlight our staff's work are my favorites as everyone at Melia Marbella Banús gives thiers best every day. Adriana, our chef Sergio and both Franciscos will be commended for their amazing guest...More

Reviewed 4 days ago via mobile

Fourth time here as a couple and not let us down . A short walk into Puerto banus and 6k into marbella on the front . A bus stop 200m takes you straight there . Recommend you purchase the level rooms as you get complementary...More

Thank Dave5800
Reviewed 1 week ago via mobile

Before arriving at hotel I took the time to fill in the online checkin form which promises fast track checkin on arrival but waited 20 minutes on arrival in queue for a receptionist to deal with us not a great welcome. The rooms were of...More

Thank kazrowley
Reviewed 1 week ago via mobile

When we first arrived, we expected a resort. We were very underwhelmed as it lacks many amenities that a resort offers. A resort is a place where you can go and have all the amenities at your feet. This hotel should be marketed as a...More

Thank Jade D
Response from gexmanagermarbellab, Guest Relations Manager at Melia Marbella BanusResponded 1 week ago

Dear Jade D Thank you for sharing your experience with us. First of all, receive our sincere apologies for the inconvenience you had during your stay at the hotel as we regret enormously when we fail or are not able to meet the needs and...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$219 - US$530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Marbella
#14 Luxury Hotel in Marbella
#16 On the Beach Hotel in Marbella
#19 Romantic Hotel in Marbella
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$219 - US$530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Marbella
#14 Luxury Hotel in Marbella
#16 On the Beach Hotel in Marbella
#19 Romantic Hotel in Marbella
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (838)
Room & Suite (461)
Pool & Beach (215)
Dining (150)
Amenities (76)
Family and Play Areas (8)
Business Centre & Event Rooms (1)
Questions & Answers
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harrisonbarrett96
30 May 2018|
AnswerShow all 4 answers
Response from gizmo13 | Reviewed this property |
Neither were we. We’d booked through Jet2 specifically for the kids free form pool which is shut and they didn’t tell us. The actual building work is well hidden and not at all noticeable. It won’t impose on your stay... More
0
Votes
shirlston
29 May 2018|
AnswerShow all 5 answers
Response from RocknRollFoodie | Reviewed this property |
Hi Iron and board and hairdryer all in room. No kettle but a small coffee maker. All the best!
1
Vote
Room Tips
"All room locations are quiet and well serviced."
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"missing walk in shower / if you can book the the level room they are located on the upper floors."
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"Ask for "The Level" and a sea view room."
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"I can add nothing that could make it better. Cleaning staff were polite and considerate and never thought..."
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