Which popular attractions are close to Elba Estepona Gran Hotel & Thalasso Spa?

Nearby attractions include SIGNUM Escape Room (3.6 km), Centro Historico de Estepona (4.3 km), and Ruta de Murales Artisticos (3.9 km). See all nearby attractions.

What are some of the property amenities at Elba Estepona Gran Hotel & Thalasso Spa?

Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. See all property amenities.

Which room amenities are available at Elba Estepona Gran Hotel & Thalasso Spa?

Top room amenities include a minibar, air conditioning, and a flat screen TV. See all room amenities.

What food & drink options are available at Elba Estepona Gran Hotel & Thalasso Spa?

Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Learn more.

Is parking available at Elba Estepona Gran Hotel & Thalasso Spa?

Yes, free parking is available to guests. Learn more.

What are some restaurants close to Elba Estepona Gran Hotel & Thalasso Spa?

Conveniently located restaurants include Pimienta, Indian Restaurant Chilli La Duquesa, and El Galeon. See all nearby restaurants.

Are there opportunities to exercise at Elba Estepona Gran Hotel & Thalasso Spa?

Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. Learn more.

Does Elba Estepona Gran Hotel & Thalasso Spa have airport transportation?

Yes, Elba Estepona Gran Hotel & Thalasso Spa offers airport transportation for guests. We recommend calling ahead to confirm details. Learn more.

Are any cleaning services offered at Elba Estepona Gran Hotel & Thalasso Spa?

Yes, dry cleaning and laundry service are offered to guests. See all property amenities.

Does Elba Estepona Gran Hotel & Thalasso Spa offer any business services?

Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. See all property amenities.

Which languages are spoken by the staff at Elba Estepona Gran Hotel & Thalasso Spa?

The staff speaks multiple languages, including English, Spanish, French, and German. See all property amenities.

ELBA ESTEPONA GRAN HOTEL & THALASSO SPA - Now R 2 402 (Was R̶ ̶2̶ ̶7̶7̶0̶) - UPDATED 2022 Reviews & Price Comparison (Spain)

Stephen P wrote a review 16 May

3 contributions

Fantastic Hotel and Holiday

Wonderful hotel with such welcoming, friendly and helpful staff from reception to housekeepers. Great location right by the sea with great food, swimming pools ( inside and outside). Would definitely go there again!

Review collected in partnership with Jet2holidays

Date of stay: April 2022

Value

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Location

Cleanliness

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Matt Bracey wrote a review 07 May

United Kingdom2 contributions2 helpful votes

This is NOT a 5 Star Hotel!!!!

Big Mistake as this is not a 5 star hotel at best it’s a 3 star hotel from the 1980/90’s that you would have found in package deals to Benidorm . The hotel is tired,drab and in need of refurbishment, the food offer is dreadful because anything that should be hot is at best warm and served on cold plates so by the time you have queued to get the rest of your meal it’s stone cold. The cooked meats are tough and chewy and at €30 for the buffet it’s a ripoff. With temperatures in the high 20’s you can’t even buy a ice cream! Our room is £200 sterling a night and the floor covering is scratched and worn with the wall paper peeling off, the AC is only on when the hotel feels it’s hot enough, the only thing 5 star about this hotel is the price for everything including the drinks every night we see delivery companies delivering pizzas and take aways to guests that come down to the lobby to collect this speaks volumes about the food at the hotel.The swimming pool has big patches of black mildew as does the shower cubicle in our room If you are looking at this hotel keep on looking for something else, I have stayed at The Senator Benaus Spa on the new golden mile over 10 times and that’s a beautiful 5 star hotel. This place is a complete disgrace .…

Date of stay: May 2022Trip type: Travelled

1 Helpful vote

Helpful

Response from Juan Manuel Galán , Director General at Elba Estepona Gran Hotel & Thalasso Spa

Responded 5 days ago

Dear RangeRover2007, First of all we would like to thank you for your visit and for taking the time to review our hotel. All comments are important to us, but it is also important to clarify your allegations in order to avoid any sort of misrepresentation of our company, therefore we would like to take the opportunity to analyse and comment some of the issues you raised. Perhaps on your future trips instead of taking advantage of public forums to slam businesses you could first speak to the personnel to address your issues and if you then find the results unacceptable you can still leave a comment here. Since opening our hotel, we have received numerous honours and awards that recognize the value and professionalism of our staff that is always attentive to our guests, having become one of the best hotels in Málaga. We suggest the readers to consider also other reviews to have a balanced view of our service standards, in fact if there is something we stand out for it is the friendliness of our staff, as well as their constant motivation, passion and sincere endeavour to help guests whereas possible. However it is difficult if not impossible to please costumers who have a very negative perception of everything. In any case we humbly like to apologize if there has been any sort of shortcomings we were not aware of, as we reckon there is always room for improvement in every company. We would be glad if you leave Málaga on a positive note, as that's all we want for all travellers. Good luck on your future travels and please try to be more upfront about any issues that arise in the moment. Personal interactions shouldn't be completely lost in this digital age. Friendly regards, Juan Manuel Galán General Manager Elba Estepona Gran Hotel & Thalasso Spa*****

Sinéad B wrote a review 01 May

2 contributions1 helpful vote

Not Five Star Standard

Hotel interiors were tired and dated including a battered lampshade on the bedside table. Not enough sockets and kettle did not work. There was no door in the bathroom but instead a glass door separating the bath from the toilet once inside the room - no privacy if you want to have a bath. Staff were lovely, helpful and the service was good, however rates reflect that of a five star and this hotel due to its tired and impractical interiors and amenities were a three star at best.

Date of stay: May 2022Trip type: Travelled

1 Helpful vote

Helpful

Mythos_magic wrote a review Mar 2022

Ormskirk, United Kingdom43 contributions54 helpful votes

An enjoyable weekend away

We just spent 4 nights at the hotel for a weekend break on the Costa del Sol, sadly we seemed to pick the one of the worst weeks for weather in many years and there was a distinct absence of the Sol. The hotel was very good, comfortable, clean and the food to a very good standard with plenty of choice for even the fussiest eater. We made use of the spa facilities during the poor weather and these were also very good. The only downside for us is the location on the outskirts of Estepona and a taxi ride was required every time that we wanted to go into town and it wasnt possible to walk into town due to the very busy main road outside the hotel. Would recommend the hotel and would like to return one day when the weather is more favourable.

Date of stay: March 2022

Location

Service

Sleep Quality

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Response from Juan Manuel Galán , General Manager at Elba Estepona Gran Hotel & Thalasso Spa

Responded 4 weeks ago

Estimado Mitos_magia, Permítanos antes de nada agradecerle la confianza depositada en nuestro hotel en nombre de todo el equipo humano que formamos esta casa , así como el tiempo que ha invertido en hacernos llegar sus comentarios a través de TripAdvisor. lamentamos que el tiempo no acompañara pero aún así pudieron disfrutar de unos días de descanso ,estaremos encantados de recibirle nuevamente. Un cordial saludo, Juan Manuel Galán Director General

Adrian w W wrote a review Mar 2022

Harlow, United Kingdom20 contributions38 helpful votes

Excellent

Stayed a week, excellent hotel, great choice of food in various restaurants and buffet, staff are efficient and friendly. Coffee at breakfast is very strong but that is probably how the locals like it. The hotel is situated between Estepona and Minilva on the main road, nowhere is really walkable so a car is a must, obviously there are taxis and Mayr busses. Overall an excellent hotel and a great place to stay

Date of stay: March 2022Trip type: Travelled

Helpful

Response from Juan Manuel Galán , General Manager at Elba Estepona Gran Hotel & Thalasso Spa

Responded 4 weeks ago

Estimado Adrianww, Gracias por el tiempo que ha invertido en compartir su experiencia con nosotros y con otros usuarios de esta plataforma, nos alegra saber que disfrutara en familia , Gracias, de nuevo, por sus amables palabras y por recomendarnos a otros usuarios. Esperamos recibirles pronto, Cordialmente, Juan Manuel galán Director

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Elba Estepona Gran Hotel & Thalasso Spa

Elba Estepona Gran Hotel & Thalasso Spa

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