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Hotel Silken El Pilar Andalucia

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Plaza de las Flores 10 12, 29680, Estepona Spain
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (421)
Room & Suite (5)
Dining (1)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21/06/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Silken El Pilar Andalucía
Updated 21/06/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 34 in Estepona
Location
Cleanliness
Service
Value
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Coffee shop
Restaurant
Breakfast available
24-hour front desk
Laundry service
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Room service
Whirlpool bathtub
Bath / shower
Safe
Sofa
Telephone
Wardrobe / wardrobe
Tile / marble floor
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Landmark view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Romantic
Languages Spoken
English, Spanish, German
46Reviews6Q+A5Room tips
Traveller rating
  • 30
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  • 5
  • 6
Time of year
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  • English
Popular mentions
tillyPurley wrote a review Apr 2022
Purley6 contributions12 helpful votes
Waited absolutely ages in rooftop bar, so tried the pub, only to be ignored by the bartender who was tidying up.. Tried in the plaza and we were not the only people waiting ages to be served while they fussed around an American family having a meal, pouring their wine for them when other people including us had been ignored.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Allow plenty of time…
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Response from Pilar Reservas, Dueño at Hotel Silken El Pilar Andalucía
Responded 2 weeks ago
Dear client, Thank you for taking your time to value our Restaurants. We apologize for the inconveniences cuased. We take note and we are going to make our best to improve our service in order to give you the experience that you deserve. We hope that we can have your trust again and you can see our improvements. Best regards, Reception Dpt.
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Det var bättre ... Ö wrote a review Apr 2022
Gothenburg, Sweden1 contribution
Fantastic hotell feeling 😀 but skip the restaurant and hotell roof bar! 35 min to get a drink, dinner in the restaurant with absolutely NO service at all. Waiter served wine without we ordered it… needs new staff. Located in a very nice atmosphere 😇
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Date of stay: April 2022Trip type: Travelled
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Response from Pilar Reservas, Dueño at Hotel Silken El Pilar Andalucía
Responded 2 weeks ago
Dear client, We thank you for taking your time to value our Restaurants. We apologize for the inconveniences in the delay of the service. We take note and we are going to improve even more our service in order to avoid this incidents for the future. We hope that we can have your trust again to see our improvements. Best regards, Reception Dpt.
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Eglevit wrote a review Apr 2022
Vilnius, Lithuania78 contributions46 helpful votes
New and stylish hotel in a beautiful plaza surrounded by bars and restaurants. 2 minutes walk to the beach. It is not a very quiet place as there are many bars outside. But also Estepona is a small town so there is no "big city" noise.
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Date of stay: November 2021
Value
Location
Service
1 Helpful vote
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Response from Pilar Reservas, Dueño at Hotel Silken El Pilar Andalucía
Responded 4 weeks ago
Dear Eglevit, Thank you for taking you time to value our Hotel and restaurants. We are delighted that you have enjoyed your experience with us. This is our main goal to make you feel comfortable and to spend a great time with us. We are working everyday to give you the best service. Best regards, Reception Dpt.
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Mirella M wrote a review Jan 2022
2 contributions1 helpful vote
We stayed at Hotel Silken El Pilar for 2 weeks and it was perfection from start to finish. Their restaurant recommendations were great! We ate several meals in their Bodega Don Rudolf. Thank you Miguel for making every meal amazing!! The entire reception staff was always ready to help with anything to make our stay perfect! Thank you to everyone!! Will definitely be back !!! Serge and Mirella from Montreal, Canada
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Date of stay: January 2022Trip type: Travelled
1 Helpful vote
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Response from Pilar Reservas, Dueño at Hotel Silken El Pilar Andalucía
Responded 30 Jan 2022
Dear Mr. Serge and Ms. Mirella, our Thank you so much for your high ratings and nice comments about our Hotel and our staff. We are very happy that you have enjoyed your stay with us. Our main goal is your satisfaction and to make you feel an unique experience. We hope that we can have the opportunity of your visit again. Best regards, Reception Dpt. Hotel Boutique El Pilar Andalucía****
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Dan D wrote a review Dec 2021
Miami, Florida6 contributions1 helpful vote
Good location, and a reasonable housekeeping service, however the design of the hotel is not beneficial to guests; There is a bar terrace on the roof open until very late and if you are in any of the rooms underneath this you will hear furniture moving throughout the day and night - it is not very relaxing. We could not sleep until 2.30am on Saturday because of this and until after 1am on other nights. The hotel sent us a sorry note with some fruit but We would much prefer a good night of sleep. Previous responses from the hotel to a guest review say the rooms are soundproofed but we would dispute that. The hotel reception also checked with us halfway through our stay if we really wanted our bed linen changed every day (there was a card to place on your bed for the maid to request this which we had been doing). We found this question quite surprising and rather insensitive. There are various reasons why a guest might request a change of bedlinen (including medical reasons) which hotel staff surely must be aware of? The public areas of this hotel (lobby and terraces) are very crowded with furniture. There are also groups of children shouting and screaming outside certain parts of the hotel until after midnight which you can hear through closed windows. We would not choose to return to this hotel.
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Date of stay: December 2021Trip type: Travelled
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Response from Pilar Reservas, Dueño at Hotel Silken El Pilar Andalucía
Responded 10 Dec 2021
Dear Customer, First of all, I would like to thank you for taking the time to review your stay with us. We are sorry for the inconvenience caused by the noise you mentioned. We would like to inform you that this is not a daily occurrence. In general, all our rooms are perfectly soundproofed, however we have taken note of everything you have told us to put solution to what may have happened during those days. With regard to the question we asked about the change of sheets, I have to tell you that as a rule, we act like this with all our guests, if the customer tells us that every day we want to change sheets, we do it gladly, but if you ask us once every two days, we respect it and also help the environment at the same time with the savings that such expenditure entails. I hope the rest of your stay was pleasant, and that you will have the opportunity to come back soon to see our improvements. Best regards, Lourdes López 2ª Reception Manager
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Previous
PRICE RANGE
US$152 - US$246 (Based on Average Rates for a Standard Room)
LOCATION
SpainAndaluciaProvince of MalagaCosta del SolEstepona
NUMBER OF ROOMS
36
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Frequently Asked Questions about Hotel Silken El Pilar Andalucía
Which popular attractions are close to Hotel Silken El Pilar Andalucía?
Nearby attractions include SIGNUM Escape Room (0.4 km), Centro Historico de Estepona (0.2 km), and Ruta de Murales Artisticos (0.2 km).
What are some of the property amenities at Hotel Silken El Pilar Andalucía?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Silken El Pilar Andalucía?
Top room amenities include air conditioning, a desk, and a view of a nearby landmark.
What food & drink options are available at Hotel Silken El Pilar Andalucía?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Silken El Pilar Andalucía?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Silken El Pilar Andalucía?
Conveniently located restaurants include El Galeon, Chanchalay Bar, and Restaurante El Cortijo Estepona.
Is Hotel Silken El Pilar Andalucía located near the city centre?
Yes, it is 0.3 km away from the centre of Estepona.
Which languages are spoken by the staff at Hotel Silken El Pilar Andalucía?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Hotel Silken El Pilar Andalucía?
Many travellers enjoy visiting Plaza de Toros de Estepona (1.4 km), Estepona Town (0.2 km), and El Corazón Del Pueblo De Estepona (0.1 km).
Does Hotel Silken El Pilar Andalucía have any great views?
Yes, guests often enjoy the city view available here.