Excelsior Hotel Ernst is an excellent choice for travellers visiting Cologne, offering a romantic environment alongside many helpful amenities designed to enhance your stay.
Rooms at Excelsior Hotel Ernst offer a flat screen TV providing exceptional comfort and convenience, and guests can go online with free wifi.
Room service and a concierge are some of the conveniences offered at this hotel. A fitness center and a lounge will also help to make your stay even more special.
For those interested in checking out popular landmarks while visiting Cologne, Excelsior Hotel Ernst is located a short distance from Cologne Central Station (0.1 mi) and Praetorium (0.2 mi).
Travellers looking to enjoy some lobster can head to Hanse-Stube or taku. Otherwise, you may want to check out a French restaurant such as Le Moissonnier, Hommage, or Hanse-Stube.
Cologne is also known for some great history museums, including Roman-German Museum (Romisch-Germanisches Museum) and Kölner Karnevalsmuseum, which are not too far from Excelsior Hotel Ernst.
Enjoy your stay in Cologne!
Really enjoyed our stay at the Excelsior in Cologne, the service was excellent, the food was excellent and it was fun to spend Christmas away with a little luxury. As a base for exploring Cologne, you couldn't really go wrong with this property, would recommend certainly!
I was so looking forward to my trip to Cologne with my niece as we had to cancel from the previous year due to Covid. On check-in we decided to upgrade to a suite which was a very large sitting room facing the Dom, a large bedroom and bathroom. the bathroom is in need of upgrade, it had a bath/shower combo which was very high to climb into, not ideal. A walk-in shower and separate tub would always be my preference. The wi-fi was patchy and not available in the bedroom, I had to ask for a plug-in hotspot for that room. The TV only had one English speaking channel, BBC News even though it listed various others, ITV etc. these were not available - I did mention this to the front desk but they couldn’t help. The breakfast in-room dining was misleading, it did not mention that there was one inclusive price for everything. We ordered tea first in the morning which duly arrived (there was no kettle in the room) and later we ordered a basic breakfast of a bakery basket and cheese/meat plate - for this they charged 60 EUR (all inclusive breakfast price) however they also charged the tea service seperately at 19 EUR - I did talk to the front desk and they did reduce it by 30 EUR however not great value and to be honest, with a suite upgrade that we paid for it would have been nice if the rate included breakfast. Overall a disappointing experience which was a real shame.…
Stayed for 1 night, two adults and 7yr old kid, and booked via LHW. Overall - wonderful place, old-fashioned feeling and very warm, attentative service. Before coming, we exchanged a couple of communications via email and they were responsive and detailed. Upon arrival we got triple upgrade - which I was really surprised, even we've booked via LHW / status tier. The room we got was amazing - very spacious, super design and unusual shape, with extra bed for the kid already arranged. Nice touches like free minibar and ultra quick room service with some home made sweets. Hotel interior was nicely decorated for festive season (also exterior as well, not just inside), with special attention to Ginger House at the lobby, where the kid got complimentary treats, as well as we bought back home traditional Stollen. Breakfast was good and included for LHW members, yet the room itself was very dark, with dimmed lights, which perhaps is nice for a dinner, but looks strange at the breakfast time. Food was mix of buffet and a la carte, high quality and great taste (incl their specialty dish). All at all - great and truly luxury experience, a bit overpriced due to special season, but nevertheless a beautiful stay, well relaxed and enjoyed. Would stay again if in Cologne.…
I stayed apparently in a renovated room for a short night. Checked in at 2300 and checked out at 0630. I found the room NOT being in a good shape. Slightly run down, tiny shower, no single usage bathgels (in covid times), slight mold in the shower and incredible dirty air filters (see picture). I dont want to know how it looks behind these walls if the guest can already see that….. The beds are far from being comfortable (at least my subjective feeling) I am not a regular Cologne guest for the moment but certainly will not come back to this hotel. Way for improvement
Fantastic property with plenty heritage, great central location with Dom view and service minded, proactive and friendly staff. Breakfast buffet with huge selection of high quality food. We are already looking forward to return during our next trip.