We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Frankfurt Airport Hotel & Conference Center

Save
Share
Flughafen Terminal 1 Hugo-Eckener-Ring 15, 60549 Frankfurt, Hesse Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Arrive, Park, Stay & Fly
Expedia.com
Hotels.com
Trip.com
US$107
View deal
Free cancellation until 21/12/24
Orbitz.com
Booking.com
Prestigia.comUS$124
View all 16 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (1364)
Room & Suite (905)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Frankfurt Airport Hotel & Conference Center
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#54 of 305 hotels in Frankfurt
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee.
Read more
Property amenities
Paid public parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Car park
Paid wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, German
Hotel links
Special Offer:Arrive, Park, Stay & Fly
5053Reviews58Q+A100Room tips
Traveller rating
  • 2 191
  • 1 613
  • 748
  • 287
  • 214
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
J S wrote a review Nov 2021
5 contributions17 helpful votes
Our room is available, clean and ready but staff wont’t allow us access after checking in without paying for an “early check-in”. Staff was overly rude on top of this poor management policy. I’d happily pay the EUR 40 if it was 7AM.. but not letting us into that room 45 mins before some policy threshold is unacceptable AFTER checking us in!!!! Now I can’t cancel and I refuse to pay extra to a couple of twit staff so… we wait in the lobby after a long overseas flight from North America with my wife and four year old. Benefit of being in the lobby… you overhear the other complaints. Won’t being staying again here despite the “perceived convenience” being connected to the airport as we await our connecting flight home… spoke to the staff at the next door Marriott who were hilariously appalled (ironically part of the same group). Let that sink in. Perhaps these two staff just had a bad day… perhaps not. Good luck.
Read more
Date of stay: November 2021Trip type: Travelled with family
Helpful
Share
Response from Ralf Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center
Responded 3 days ago
Dear NomadicTapas, Thank you very much for choosing to stay with us and for sharing your feedback. I am very sorry that your stay did not meet your expectations. However, please kindly note that our regular Check-In time is 03:00 PM. I also talked to the front office team to clarify the situation. Unfortunately, upon your arrival at around 9:00 AM, we did not have any rooms available but the team offered to put you on our waitlist for early Check-In. As per policy, we have to charge a fee for early Check-Ins before 12:00 PM. As of 12:00 PM, we are happy to provide complimentary early Check-In upon availability. Nevertheless, to meet halfway, we offered a complimentary Check-In at 11:00 AM. I understand that waiting for your room after a long overseas flight can be frustrating but please be aware that there are policies we have to stick to. Again, I apologize that your stay was not as pleasant as you hoped for. I hope you had safe travels after your stay at Frankfurt Airport. Best regards, Ralf Stresing General Manager
Read more
cbeee268 wrote a review Nov 2021
Sayulita, Mexico20 contributions10 helpful votes
Terrible hotel. The room was a premium room, the windows were enveloped in plastic and stuck to the sealed windows with scaffolding right up to the plastic. Sealed in. Basically a room in a construction zone. After the 5 minute walk down many hallways to our room at the end this huge corridor - we entered into this tiny room. Two paper cups in the room, no coffee, one kettle, and this tiny “upgraded room” cheaply furnished room had a phone that didn’t work, not to call front desk, security or room service. Back out to the maze of hallways and exhausted and tired to the front desk for a request for a room that wasn’t enveloped in plastic and a phone that works. Only a standard room available, and even with that they could not assist with glass wear due to Covid. No glass wear because of COVID? Lame. Towels were old and tattered. This hotel is nothing of the standards of what you would expect. Obviously suffering financially so throwing a couple paper cups in the room and nothing more so they don’t have to dishes ? No coffee? Never again Thank goodness it was only a night
Read more
Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Stay away and book anywhere else The restaurant was good and amazing service at restaurant that...
See more room tips
1 Helpful vote
Helpful
Share
Response from Ralf Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center
Responded 1 week ago
Dear cbeee268, Thank you for sharing your comments regarding your recent stay with us. We always aim at offering excellent service and I truly apologize that your stay did not meet your expectations. We are currently painting the exterior of our hotel, which is why the windows have been covered. I apologize for the inconveniences this has caused. Moreover, I am sorry about the limited room amenities that are currently being provided in regards to the current situation. We will re-adjust our amenities to our usual standard once the situation permits. An up-to-date overview of our “Commitment to Clean”, current services and in-room amenities can be found on our website. Furthermore, I apologize for the technical issue with the in-room telephone. This should not have happened and I understand your frustration. Again, please accept my apologies for the inconvenience as I assure you that your experiences do not represent our standards. Best regards, Ralf Stresing General Manager
Read more
rikwynn wrote a review Nov 2021
Philadelphia, Pennsylvania171 contributions110 helpful votes
This place is perfect for late or early arriving flights. It’s connected by a bridge to Terminal 1 and a short walk from the arrivals hall. I asked for an early check in and they accommodated me by having my room ready at 8:30 am. The breakfast was nice and the room was quiet. They are painting the outside of the building but it’s not very noisy. The hotel is a 5 min walk to the terminal. (Be aware that the train that runs between terminals 1 and 2 is down for a about month starting Nov 8 so if you arrive into Terminal 2 you have to take a 7 min bus ride to Terminal 1 to reach the hotel.)
Read more
Date of stay: November 2021Trip type: Travelled on business
Helpful
Share
Impuls2a wrote a review Nov 2021
Wissembourg, France107 contributions70 helpful votes
Stayed here very often. Do even have a senior status with Sheraton. This location USED to have an excellent breakfast. Expensive but worth it. The new breakfast is a DESASTER. Still the same price, but not anywhere near the former breakfast buffet. I stayed in youth hostels with better breakfast
Read more
Date of stay: November 2021Trip type: Travelled on business
Helpful
Share
Response from Ralf Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center
Responded 1 week ago
Dear Impuls2a, Thank you very much for sharing your feedback. I am very sorry to hear that you did not enjoy our breakfast buffet on your latest stay. We currently serve our breakfast at a slightly lower rate in our new lobby restaurant “The Eatery kitchen and bar” and adjusted our selection of breakfast items in regards to the current situation. However, we hope that we can soon re-adjust our breakfast offer and provide our usual buffet you know from previous stays. Please accept my apologies for the inconveniences. I hope that you had safe travels and that your recent experience has not affected your overall opinion of us. We would be happy to welcome you back next time you visit Frankfurt Airport. Best regards, Ralf Stresing General Manager
Read more
Peter S wrote a review Nov 2021
1 contribution
One of my favorite business hotels the Sheraton/Marriott tandem at Frankfurt Airport is looking great with a new centralized bar and restaurant, great breakfast and always stellar service. I especially want to mention Dijana who provided excellent service with a warm and friendly personality. I can’t wait for Flavors steakhouse to re open in January and look forward to my return to this world class facility. As a Marriott Ambassador, I am happy to see this brand continue to invest and flourish ! Peter S.
Read more
Date of stay: November 2021Trip type: Travelled on business
Helpful
Share
Previous
123456
PRICE RANGE
US$121 - US$267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton frankfurt airport hotel frankfurt, sheraton frankfurt airport hotel and conference center, sheraton frankfurt hotel, frankfurt sheraton
LOCATION
GermanyHesseFrankfurt
NUMBER OF ROOMS
1008
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sheraton Frankfurt Airport Hotel & Conference Center
Which popular attractions are close to Sheraton Frankfurt Airport Hotel & Conference Center?
Nearby attractions include Frankfurt am Main Flughafen Fernbahnhof (0.09 km), Porsche Design (0.2 km), and Pfendt Airport Optic (0.2 km).
What are some of the property amenities at Sheraton Frankfurt Airport Hotel & Conference Center?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Sheraton Frankfurt Airport Hotel & Conference Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Frankfurt Airport Hotel & Conference Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Frankfurt Airport Hotel & Conference Center?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Frankfurt Airport Hotel & Conference Center?
Conveniently located restaurants include Flavors Frankfurt Airport, Paulaner in The Squaire, and Sports Bar.
Are there opportunities to exercise at Sheraton Frankfurt Airport Hotel & Conference Center?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Sheraton Frankfurt Airport Hotel & Conference Center have airport transportation?
Yes, Sheraton Frankfurt Airport Hotel & Conference Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Frankfurt Airport Hotel & Conference Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Frankfurt Airport Hotel & Conference Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Frankfurt Airport Hotel & Conference Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.