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Sheraton Frankfurt Airport Hotel & Conference Center

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Traveller (1183)
Room & Suite (781)
Video (1)
Certificate of Excellence

About

Location
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Certificate of Excellence
GreenLeaders GreenPartner
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee.
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Property amenities
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
HOTEL CLASS
Hotel links
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Location

Full view
61Somewhat walkable
Grade: 61 out of 100
47Restaurantswithin 0,5 km
16Attractionswithin 0,5 km
4 749Reviews
1 812Photos
45Q+A
100Room tips
Traveller rating
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Popular mentions
Not much to say. We were in Frankfort overnight waiting for a plane. Hotel seemed clean and new. And it was a very short walk from the terminal. Glad we stayed. They were offering food samples in the lobby. We went to the restaurant they were advertising. We enjoyed it.
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Due to my flight changes, I stayed at Sheraton hotel in Frankfurt International airport in Germany. I come across sports bar on my way to see if any place I could have a glass of wine since, the ordeal I went through all day. I previously met Mr. Ben. He was so busy he neglected
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It's a busy airport hotel that is regularly full up. Therefore there's not a lot of interest on behalf of the hotel to ensure repeat customers, renovate adequately, or address issues promptly. They will be full no matter what they do given their location. I've stayed there a
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Response from Mr_Ralf_Stresing, Manager at Sheraton Frankfurt Airport Hotel & Conference Center
Responded 1 week ago
Dear veffekt, Thank you very much for choosing to stay with us and for taking the time to share your feedback. I am very sorry to read that your latest stay did not meet your expectations. Please be assured that we value every single guest and want to make the most out of everyone´s stay. We also have a large number of repeating guests and we are always happy to see familiar faces and we truly appreciate your and everyone else´s loyalty. Therefore, I apologize if you felt differently. Moreover, we always try to be as flexible as we can and try to respond to our guest´s requests accordingly. However, please kindly note that there is currently a big major fair taking place in Frankfurt which is why we were fully booked those past days. This probably explains your dissatisfaction regarding your check-in experience: We are always happy to grant our Marriott Bonvoy Members a room upgrade (according to membership status) and we also always try to provide a room before the regular check-in time if rooms are available. However, due to the current booking situation, there was no room available and I apologize for the inconvenience. Moreover, I am sorry for the issues in your guest room and its bathroom. Our team normally reacts very quickly and efficiently to problems our guests are facing. I regret if this was not the case when you visited. Therefore, I would appreciate a private message here on TripAdvisor with your name and room number in order for the room to be double-checked. Last but not least, I am happy to inform you that we are currently renovating parts of our hotel and I hope that you will decide to visit us again so that we can present you the final result – I am sure you will like it as much as we do. Again, please accept my apologies for the inconveniences but I hope that we can welcome you back soon. Best regards, Ralf Stresing General Manager
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I was a week in Frankfurt for business, and stayed here. The two bars, sports bar and Davidoff Cigar lounge were both amazing! Avto, Kosto, and Maria treated me so well. Great drinks, and for someone who travels a lot it’s always such a comfort to have people who make you feel
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This hotel started serious love/hate relationship between us and it and us and Frankfurt in general. We got to the airport and found the signage to get to the hotel to be poor at the airport. Hate so far. When we got to the hotel there was a line of people, and a long one,
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Response from Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center
Responded 1 week ago
Dear BagmanNZ, Thank you very much for choosing to stay with us when travelling via Frankfurt and for taking the time to share your feedback. We are truly sorry to read that we were not able to meet your expectations. The arrival experience is the first impression you get of a hotel and if that is not positive, the entire stay will most probably not become a memorable experience. A big airport, such as in Frankfurt, can be a real jungle when you do not know the area well. The airport operators are the authority in charge of this issue and not always as supportive as we would wish in this regard. However, please rest assured that we try our best to get all the permissions we need to improve the signage in the airport itself. In addition, our front office team tries their best to check in every guest as fast as possible, but also to be responsive to the personal needs of every guest and to stick to our given policies. Please accept our sincere apologies for the inconveniences we have caused you that day and rest assured that we will forward your comments to our Director of Rooms to organize re-trainings accordingly. Furthermore, thank you very much for your feedback regarding the shower in your room. We are very happy to inform you that we have already started renovating our hotel – especially our bathrooms. We will have walk-in showers in most of our renovated rooms. I am convinced that this will contribute to an excellent guest experience and hope that we will be able to meet your expectations once the renovations have been finished. Until then, we will do our utmost to eliminate any issues there might be. Again, many thanks for your feedback and we are truly sorry for the inconveniences. Dear BagmanNZ, thanks again for your feedback. I hope that this experience has not permanently affected your opinion of the hotel and that you will reconsider and give us the opportunity to restore your faith in us. Please rest assured that we will take all measures to meet your expectations at your next possible stay. Best regards, Ralf Stresing General Manager
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123456157
Hi there, can Marriott Platinum members check in on the club level?
Dear bubbelbine, Thank you very much for your interest in staying with us. We do indeed have a separate Check-In on our Club level on the 9th floor. As a Marriott Platinum Member, you are welcome to check-in there. I hope this helps with your arrival and if you have any further questions, please feel free to ask. We are looking forward to welcoming you soon and wish you safe travels. Best regards, Ralf Stresing General Manager
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Hello kavijain2018, Thank you very much for for choosing to stay with us before flying out of Frankfurt. We will be happy to take care of your luggage while you are being in Madrid. All you need is a reservation with us so you are all set. Just go to our team at our Guest Relation desk in our lobby opposite the reception and they will be happy to help you. We wish you pleasant travels and are looking forward to welcoming you at our hotel soon. Best regards, Ralf Stresing General Manager
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Dear efashingbauer, Thank you very much for your interest in our hotel. As fellow TripAdvisor members have already mentioned, our hotel is directly connected with the airport via a pedestrian tunnel. Therefore, Terminal 1 is within walking distance and Terminal 2 can easily be reached via SkyLine train or busses. No shuttle is needed. We look forward to your visit. Best regards, Ralf Stresing General Manager
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"if you have platinum membership I'd go for the 9th floor"
"High floors"
"All rooms are quiet, some if not most are refurbished to a certain level"
"West view rooms as Better as Sun is Bright in Morning with East view windows."
"Not very accessible - long walk from lobby to elevator - order wheelchair if you need it"
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PRICE RANGE
US$110 - US$389 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton frankfurt airport hotel frankfurtsheraton frankfurt airport hotel and conference centersheraton frankfurt hotelfrankfurt sheraton
LOCATION
GermanyHesseFrankfurt
NUMBER OF ROOMS
1008
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