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Best Western Premier Alsterkrug Hotel

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Alsterkrugchaussee 277, 22297 Hamburg Germany
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Traveller (83)
Dining (27)
Room & Suite (25)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#34 of 340 hotels in Hamburg
Location
Cleanliness
Service
Value
Travellers' Choice

Finding an ideal charming hotel in Hamburg does not have to be difficult. Welcome to Best Western Premier Alsterkrug Hotel, a nice option for travellers like you.

The rooms offer a flat screen TV, a minibar, and a desk, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Best Western Premier Alsterkrug Hotel features 24 hour front desk, a concierge, and room service. In addition, as a valued Best Western Premier Alsterkrug Hotel guest, you can enjoy a fitness center and breakfast that are available on-site. Guests arriving by vehicle have access to parking.

Nearby landmarks such as Flughafenmodell (1.3 mi) and Ohlsdorf Cemetery (1.5 mi) make Best Western Premier Alsterkrug Hotel a great place to stay when visiting Hamburg.

While in Hamburg, you may want to check out some of the restaurants that are a short walk away from Best Western Premier Alsterkrug Hotel, including Il Forno - Pizza Autentica (0.9 mi), Restaurant Beiti (1.0 mi), and Das Bistro (1.1 mi).

If you’re looking for something to do, Moorwerder Leuchtturm is a nice way to spend some time.

Best Western Premier Alsterkrug Hotel puts the best of Hamburg at your fingertips, making your stay both relaxing and enjoyable.

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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Canoeing
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
BBQ facilities
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Desk
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Suites
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, German
453Reviews6Q+A12Room tips
Traveller rating
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Popular mentions
eraypeker wrote a review May 2020
Eindhoven, The Netherlands1 contribution
The hotel is clean, the rooms are nice and decorated well. The location is close to the airport. Breakfast was good. Also, the restaurant was very good. I would recommend here. I did not face any problems.
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Review collected in partnership with Best Western
Date of stay: April 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from schoenmathias, Manager at Best Western Premier Alsterkrug Hotel
Responded 25 May 2020
Thank you very much for your positiv valuation, we are glad that you enjoyed your stay and hope to see you again very soon. Kind regards your Alsterkrug Team
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KiranP8615 wrote a review Nov 2019
Pune, India8 contributions
Go ahead and book your stay here to get best experience of hospitallity in Hamburg. You will experience a professional staff working together to give you best exp. Also you get complimentary bus pass.
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Review collected in partnership with Best Western
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from schoenmathias, Manager at Best Western Premier Alsterkrug Hotel
Responded 11 Nov 2019
Thank you very much for your great review. We are happy, that you enjoyed your stay with us. We wish you a nice week and hope to welcome you back again. With best regards, Your Alsterkrug Team
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FarAway67252800905 wrote a review Jun 2019
Bristol, United Kingdom1 contribution
All the hotel staff were extremely helpful and nothing was too much trouble. The restaurant staff were all very friendly and helpful especially Jan behind the bar. Amenities were sufficient although I couldn't understand why they gave you a 3/4 duvet for a double bed.
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Review collected in partnership with Best Western
Date of stay: June 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from schoenmathias, Director of Sales at Best Western Premier Alsterkrug Hotel
Responded 12 Jun 2019
Thank you very much for your feedback. We are glad you enjoyed your stay with us. We will forward your great comments to our colleagues. Hope to welcome you again soon. With best regards, Your Alsterkrug Team
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Fraservalleymom wrote a review Jun 2019
18 contributions5 helpful votes
This hotel in a lovely leafy area of Hamburg is perfect. Includes a pass for the transit which we used extensively. There is a lovely terrace that is open weather permitting and the food is excellent. We ate here 3 of four days. The spa area is very beautiful too Woke to hear the birds
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Date of stay: June 2019Trip type: Travelled as a couple
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Response from schoenmathias, Director of Sales at Best Western Premier Alsterkrug Hotel
Responded 12 Jun 2019
Thank you very much for your great review. We are happy, you and your family enjoyed your stay with us. Come and visit us soon again. With best regards, Your Alsterkrug Team
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YetiNJ wrote a review Apr 2019
Princeton, New Jersey3 contributions
First off, I am a Lifetime titanium Marriott member with extensive travel and this never has happened to me. This hotel overcharged me by 2 nights (~$300) and is refusing to refund me this incorrect value. I've been fighting with them for 2 months about this- and even have a receipt stating the correct value. This is the worst customer experience I've ever had and will continue to fight this via Amex. Stay away- they are THE WORST.
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Date of stay: April 2019Trip type: Travelled on business
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Response from schoenmathias, Verkaufsleiter at Best Western Premier Alsterkrug Hotel
Responded 29 Jul 2019
Dear YetiNJ Thank you for your feedback about your last stay at our property. We would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide superior customer service. Depending on the ratetype you booked it is not always possible to cancel the booking after the day of arrival and get a full refund. We would appreciate if you contact our booking channel or travel agent in order to clarify the payment issue. We are sure, we find a solution. Best regards from Hamburg Your Alsterkrug Team.
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PRICE RANGE
US$108 - US$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hamburg
LOCATION
GermanyHamburg
NUMBER OF ROOMS
105
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Frequently Asked Questions about Best Western Premier Alsterkrug Hotel
Which popular attractions are close to Best Western Premier Alsterkrug Hotel?
Nearby attractions include Polizeimuseum Hamburg (1.2 km).
What are some of the property amenities at Best Western Premier Alsterkrug Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Premier Alsterkrug Hotel?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Best Western Premier Alsterkrug Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Premier Alsterkrug Hotel?
Yes, parking is available to guests.
What are some restaurants close to Best Western Premier Alsterkrug Hotel?
Conveniently located restaurants include Fulu China Restaurant, BRABAND Bistro & Wein, and Alsterkrug Restaurant.
Are there opportunities to exercise at Best Western Premier Alsterkrug Hotel?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Best Western Premier Alsterkrug Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Premier Alsterkrug Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Premier Alsterkrug Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Premier Alsterkrug Hotel?
The staff speaks multiple languages, including English and German.