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Steigenberger Hotel Am Kanzleramt

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Ella-Trebe-Str. 5, 10557 Berlin Germany
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US$146
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Free cancellation until 22/08/23
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Traveller (1120)
Room & Suite (407)
Dining (93)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21/06/04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/06/04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 646 in Berlin
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
The Federal Chancellery, the Reichstag building and the main station are just a few minutes away from the Steigenberger Hotel Am Kanzleramt - it is impossible to find a more central and convenient accommodation in Berlin. Coffe and tea making facilities, free internetconnection, inroom safety deposit boxes, and minibar are only a few amenities awaiting your arrival at your room or suite. The Hotellobby is the perfect place to assemble and start your excursions with its spacious lounge below the gallery. The hotel bar is a perfect location for completing the day's enjoyment. The Day Spa with astonishing views from the top floor of the Hotel offers sauna, steam bath, a private Day Spa, massage, beauty treatments and access to a modern and fully equipped gym. Running tracks close by are perfectly situated for jogging or walking. The conference section covers an area of more than 2,000 m² on two floors. The main hall with its two foyers - perfect for presentations and exhibitions capable to host up to 400 participants is based on the ground floor. While the conference area with its 10 further meeting rooms is to be found directly above.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Facial treatments
Steam room
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL STYLE
Green
Business
Languages Spoken
English, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
43Restaurantswithin 0 km
9Attractionswithin 0 km
5164Reviews55Q+A100Room tips
Traveller rating
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  • 315
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  • 39
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Most Recent
hmoksen wrote a review 19 Jun
Tampere, Finland475 contributions52 helpful votes
Lovely upscale hotel right outside of the railway station. The room was really comfortable and the breakfast was extremely good, a lot of variety. Very good service in the reception, breakfast and bar. Will definitely choose this hotel again!
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Date of stay: April 2022Trip type: Travelled
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded 4 days ago
Dear Guests, Thank you very much for this great feedback. Your consistently positive feedback encourages us in our mission to be hoteliers with passion and to continue to pursue it. We are proud that you praise the work of our staff and are happy to pass on your compliments to our team. Your rating is a great compliment for us and at the same time an incentive to give you a full score for your next stay. It will be our pleasure to welcome you back soon. Kind regards from Berlin, Daniel Hunger General Manager
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Slowbarfie wrote a review 16 Jun
Bedfordshire, United Kingdom50 contributions23 helpful votes
Stayed here for 2 nights in early June, the welcome during check in and check out from reception staff was friendly and helpful. The room was good, but air con controls could be better (only able to go down by 2 degrees but no idea what it is going down from). Breakfast is one of the best in any of the hotels we have stayed in with a very wide selection. Location excellent, right by the main train station, but the noise from the station doesn't intrude on the hotel. Few minutes walk from the Reichstag and the hop on hop off tour bus stops outside the hotel. Unfortunately it appears to be a universal truth throughout Europe (including the UK), the bar staff were not of the same standard when compared to the rest of the hotel staff. More a case of going through the motions rather than providing a good service. While our linguistic skills may not be the best, a smile is universal in any language and a friendly welcome too. Someone the staff knew with a dog was in the bar and the dog got friendlier treatment than any of the guests. If it hadn't been for the bar staff, this would have been a 5 * review. We would definitely stay here again, but would probably enjoy a drink at the end of the evening elsewhere.
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Date of stay: June 2022
Value
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded 4 days ago
Dear Guest, thank you very much for staying with us and your feedback. First of all, we are very pleased that we could inspire you so much with our central location, the equipment and especially with our rich breakfast. The air conditioning in our rooms is adjustable for our guests. Here you have 9 different temperature levels to choose from, between 19 - 24 degrees. We are very sorry that our team in the hotel bar did not give you a very warm welcome. Please be assured that we will have a conversation with everyone involved here. After all, it is our highest aspiration to provide each of our guests with a warm, warm and individual welcome and an unforgettable stay. We would like to convince you that you can feel completely at home with us and hope to see you again in Berlin. With kind regards and all the best to you, Daniel Hunger General Manager
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Natalie L wrote a review 10 Jun
Marine Parade, Singapore5 contributions
This place is so convenient! It’s only few hundred meters away from the Berlin Central station. Room is clean and equipped. We didn’t have breakfast at the hotel since there are so many restaurants around. Staff are professional, friendly and helpful. It was a great experience for us!
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Date of stay: June 2022Trip type: Travelled
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded 4 days ago
Dear Natalie, thank you very much for this great feedback. It is a great pleasure that you have enjoyed your stay to the fullest and we are very pleased how much you praise the hotel. We truly appreciate your compliments on our hotel and the services provided by our team. It will be our pleasure to welcome you back soon. With kind regards from Berlin, Daniel Hunger General Manager
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TheBennys wrote a review 08 Jun
Dublin, Ireland54 contributions58 helpful votes
Stayed at the hotel for 2 nights as part of a business trip. The conference facilities were excellent. The bed room was a great size, very clean and comfortable. I had a difficulty with the bathroom sink and let reception know. I had to go back to my room an hour later and the matter was resolved. Staff are definitely very helpful and efficient. The breakfast and lunch served was delicious. I cannot fault this hotel. I really enjoyed my stay.
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Date of stay: June 2022Trip type: Travelled
Room Tip: Bring ur plug adapter
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded 4 days ago
Dear Guest, thank you very much for this breathtaking feedback. We are pleased to receive the maximum score for our location, our service and the cleanliness of the hotel. We would be happy to welcome you back soon. With best regards and all the best, Daniel Hunger General Manager
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Seanus wrote a review Mar 2022
Dunfermline, United Kingdom29 contributions70 helpful votes
This hotel is ideally located next to the Hauptbahnhof (main train station). This was great for us as we were able to use the S- and U-Bahn from there, but I would not say that the hotel is in the city centre. We had great service at check-in and breakfast, but we would have appreciated being told about needing our ID with our covid pass to get into shops, bars etc. We learned that the hard way! The room was spacious and modern, with a comfy bed and excellent shower. Our only issue was the air con, which didn’t really work and appeared to be set centrally. I need a cool room to sleep so found that we had to open the window instead. This could be an issue in summer. The spa was great (please note that it is mainly nudist) with three saunas and a steam, which was on the small side. A jacuzzi would have made this perfect but perhaps isn’t common in German spas. Breakfast had a great selection and was good quality, but we felt that it was mainly the same things every day, without much variety. The hotel was clean and safe re covid. We would stay here again but a couple of issues made it just short of a five-star review.
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Date of stay: February 2022Trip type: Travelled
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded 15 Mar 2022
Dear Seanus, thank you very much for your stay with us and your great feedback. We are very pleased that you enjoyed a pleasant time with us and in Berlin. We are happy to pass on your praise to our team. We definitely see improvements for us and we regret that you were not informed that you also had to show your corona card at our breakfast and bar. We sincerely hope that you will be our guest again soon and wish you all the best. with kind regards from Berlin, Daniel Hunger General Manager
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smilefortina wrote a review Jan 2022
3 contributions
As a traveler in a post-pandemic world, there are situations that will arise that there may not be any precedent for. What was meant to be a 3 day stay in Berlin before my departure flight was extended to 4 times that amount and it could have been a nightmare, but I hold very fond memories of my time in Berlin in great part due to my experience at Steigenberger Hotel Am Kanzleramt, Berlin. This hotel has everything you would expect from a hotel of its calibre - great location (2 min walk to Berlin Central Station), spacious modern rooms, delicious food options but what really elevates and differentiates it from other options to make it truly exceptional is the staff and the care, courtesy, and compassion that coloured their every interaction with us. In any new or challenging situation, especially in a foreign country, it is so rare to find those who care enough to advocate for you and your situation to ensure your needs are met to the best of their capabilities and in this aspect, Richard Schmidt and the rest of the staff truly went above and beyond. They did everything to ensure that we felt like we were provided for, while also communicating with the appropriate German authorities on our behalf and they kept us updated every step of the way and even informed us of newly passed regulations that would benefit us in our situation. Another member of the staff, Felix, demonstrated his excellent problem solving capabilities and willingness to help through providing three separate possible solutions when we presented him with a request for what we needed from our travel insurance provider. There are so many risks and unknown variables associated with travelling now during covid times, but the decision to stay at Steigenberger Hotel Am Kanzleramt will always be worth the investment because you can be sure that even in the event that you're tossed into an unfamiliar situation, the staff will be there to help guide you through every step of the way as a trusted advisor navigating through unfamiliar territory. That type of assurance is worth more than money can buy. You have our sincerest heartfelt thanks Richard, Felix and the entire wonderful staff at Steigenberger Hotel Am Kanzleramt - you can be sure that this will most definitely be our go-to location whenever we are in Berlin!
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Date of stay: January 2022
Location
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded 24 Feb 2022
Dear guest, Thank you very much for your really detailed and fantastic feedback about your stay. We are very pleased that you had such a pleasant stay with us, which took a little longer than you had planned. It was very important to us to fully support and accommodate you during these times. We are so happy to hear you praise our team and service so much and will proudly share this with our whole team. We very much hope that you will be our guest again soon and send you all the best and best regards from Berlin, Daniel Hunger General Manager
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Natushx1 wrote a review Jan 2022
Tucson, Arizona81 contributions40 helpful votes
We stayed here for 3 nights. The location, although not too close to many attractions, was across the street from the central train station. From there it was possible to get to any part of Berlin, including the airport, within a few minutes. The service was excellent and the rooms were very modern and clean.
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Date of stay: December 2021
1 Helpful vote
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded 19 Jan 2022
Dear Guest, thank you very much for your feedback. We are very delighted to hear that you have enjoyed your stay with us and were satisfied with the service provided by our team. We would be happy to welcome you back soon. With kind regards Daniel Hunger General Manager
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Paula wrote a review Dec 2021
1 contribution1 helpful vote
Had a spacious and modern room, appreciated the personal welcome card and the very good service both in restaurant and housekeeping. Reception staff was very polite and helpful in recommending sightseeing attractions as well as secret tips to discover the city.
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Date of stay: November 2021
Location
Cleanliness
Service
1 Helpful vote
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded 29 Dec 2021
Dear Paula, Thank you very much for this great feedback. We are delighted to hear that you belong to our returning guests and that you are always satisfied with your stay. Hopefully, you will visit us soon again. With kind regards from Berlin, Daniel Hunger General Manager
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mpx79 wrote a review Dec 2021
Berlin, Germany5 contributions3 helpful votes
Spent two days at Steigenberger Hotel am Kanzleramt for business. Stylish Hotel in a central position, well equipped and very clean. Extremely satisfied with the service in overall. The personnel is very friendly and professional. Highly recommended, not only for business trips.
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Date of stay: December 2021Trip type: Travelled
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded 28 Dec 2021
Dear Guest, Thank you very much for this great feedback. Your consistently positive feedback strengthens us in our mission to be hoteliers with passion and to continue to pursue this mission. We are proud that you praise the work of our staff and are happy to pass on your compliments to our team. We say thank you again and look forward to seeing you again in Berlin! Best regards from Berlin Daniel Hunger General Manager
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Escobar wrote a review Nov 2021
Morges, Switzerland6 contributions
Rooms are comfortable and spacious. the low score is due to the fact that they didn't clean the room (we stayed there for the weekend) and ignored the request for a double bed in our reservation and even on the second night, after we complained at reception. good breakfast but expensive in my opinion.
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Daniel Hunger, Geschäftsführer at Steigenberger Hotel Am Kanzleramt
Responded 04 Dec 2021
Dear Mr. Escobar, thank you very much for your stay and your detailed feedback. First of all we would like to inform that our hotel has no official star classification. We are very pleased that we could inspire you so much with our room facilities as well as the comfort. We deeply apolpgize that we could not maintain the level of our housekeeping. We clean our rooms every two days, daily if requested. We will pass on your comment to our housekeeping management. We appreciate you taking the time to comment on your recent stay with us. We would be happy to welcome you back soon. Kind regards from Berlin, Daniel Hunger General Manager
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PRICE RANGE
US$129 - US$211 (Based on Average Rates for a Standard Room)
LOCATION
GermanyBerlinMoabit / Mitte (Borough)
NUMBER OF ROOMS
339
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Frequently Asked Questions about Steigenberger Hotel Am Kanzleramt
Which popular attractions are close to Steigenberger Hotel Am Kanzleramt?
Nearby attractions include Berlin Central Station (0.2 km), Bundeskanzleramt der Bundesregierung (0.4 km), and Futurium (0.4 km).
What are some of the property amenities at Steigenberger Hotel Am Kanzleramt?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Steigenberger Hotel Am Kanzleramt?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Steigenberger Hotel Am Kanzleramt?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Steigenberger Hotel Am Kanzleramt?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Steigenberger Hotel Am Kanzleramt?
Conveniently located restaurants include Paris-Moskau, Peter Pane, and Zollpackhof.
Are there opportunities to exercise at Steigenberger Hotel Am Kanzleramt?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Steigenberger Hotel Am Kanzleramt?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Steigenberger Hotel Am Kanzleramt?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Steigenberger Hotel Am Kanzleramt offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Steigenberger Hotel Am Kanzleramt?
The staff speaks multiple languages, including English and German.