Axel TWO Berlin

Axel TWO Berlin

Traveller (321)
Junior Suite
Room & Suite (102)
Ragazzi dicono che la colazione è il pasto più importante della giornata... e noi non ce lo facciamo dire due volte! Il buffet dell'hotel accontenterà ogni palato!
Dining (45)
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About

4.0
#95 of 604 hotels in Berlin
4.0 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
TWO Hotel Berlin by Axel is located at Bundesallee street 31A, at the mythical district Charlottenburg-Wilmersdorf, that combines leisure, shopping and beyond good gastronomy. The Hotel is only few minutes away from the most famous shopping street Kurfürstendamm located on the famous gay district of Schöneberg, and will have 86 modern rooms with the latest technology.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Taxi service
Massage
Adults only
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Rooftop bar
Steam room
Rooftop terrace
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Laundry service
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Walk-in shower
Telephone
Wake-up service / alarm clock
Minibar
Electric kettle
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Residential Neighbourhood
City View
Languages Spoken
English, French, Spanish, German and 3 more

Location

Bundesallee 31A, 10717 Berlin Germany
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 72 out of 100
72
Berlin Brandenburg Airport
18.5 km
See all flights
Spichernstraße
9 minBerlin U-Bahn
Viktoria-Luise-Platz
13 minBerlin U-Bahn
458Reviews16Q+A33Room tips
Traveller rating
  • 270
  • 91
  • 50
  • 27
  • 20
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Detailed Reviews
Fiosha wrote a review Dec 2021
Livingston, United Kingdom
3.0 of 5 bubbles
Firstly, the hotel is undoubtedly ideally located for sightseeing , close to underground station and i made it to airport in approx 40 mins via subway and train and equally well located for various eateries.

Second having booked a junior suite the room was spacious and at first glance worthy of a good review.

One drawback is its not a double bed as described but two singles stuck together. Then you notice the lack of details to the finish and maintenance of the property, surprising given i was informed it only opened in August 2021.

I.e. the formica/veneer is coming unstuck from bedside tables and vanity unit, no bathrobes ( room expressly book at that rate as it was supposed to include bathrobes) the seal on the shower cublicle did not close so a pond formed each time you took a shower and the seal was black so cleaning needs seriously looked at also.

AS for paying extra for breakfast, DO NOT BOTHER, highway robbery and overall the service at breakfast is lamentably slow and not customer centred. venture out for breakfast.

And least said about the receptionists the better, no interest in customer service whatsoever with the exception of the young man working the day shift. He

It could have been a great stay but the overall lacklustre care to property and customer lets then down and if they have only been open less than 4 months then woe betide them in another 4 months
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Date of stay: December 2021
3.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katie-may R wrote a review Apr 2024
5.0 of 5 bubbles
This stay at the two hotel by axel has been more than astounding! There was problems checking in and the staff sorted it right away and offered us the spa to relax in so they could sort the problem for our room! The place is so clean, comfortable and very modern, towels, shower products and glasses are fresh everyday and none of our stuff is disturbed in the process. There is a free safe, fridge and everything you need! There is even a radio in the mirror which is such a great bonus. Bathrobes & slippers are given on request at the desk (bare in mind this is just a basic room so I can’t imagine how amazing the more premium rooms are) it is in a peak location not far from the airport or busy locations! There is easy access to the underground and places within walking distance! We never pre booked for the two skybar but decided to go up for the evening and try the food and drinks, we are absolutely in awe of how amazing the staff are! The cocktails are made beautifully and taste amazing, really really good quality and the food is exquisite, never had food as well prepared and plated! Everything is made fresh and you can tell! We had the salmon & broccoli soup and finished with a crème brûlée in which we were given a complimentary tiramisu which was amazing. The service was fast and efficient and we can’t get over how lovely the cook and bar staff are even with a slight language barrier. John (copito) who was on bar was the most loveliest man we have ever met!! We are now looking to book again for next year just because of how amazing of an experience we have had and I don’t get how it is an amazing price. I was not expecting it to be this fancy and have this good of service for the price we paid. We are 10000% coming back we don’t want to leave!!
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nereida Rodríguez, Owner at Axel TWO Berlin
Responded 25 Apr 2024
Dear guest, Thank you for your great comment. I'm pleased that you have been in our hotel. We strive to provide the best service and maintaining an comfortable atmosphere. Nothing is more important to us than well-being of our customers. We look forward to seeing you here again in the not-too-distant future. Best Regards, Nereida Rodríguez Hotel Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gillydee89 wrote a review May 2022
4.0 of 5 bubbles
Stayed in a Junior Suite. Room was large and extremely clean. Two large doors to let lots of air in. Only thing that disappointed me was it says its a room with a balcony however there is no actual outside space, the doors open and there is a bar directly at the doors and only one chair in the room so no way for us both to sit there. Bed was so comfortable and great pillows! The blue nightlight option was beautiful.

Bathroom was fab! Shower was amazing, didn't want to get out!! Floor in the bathroom is heated.

Wi-fi is decent but keeps signing you out so don't lose the piece of paper with your codes on it.

Cleaners were fantastic, changed our towels & bed daily and fresh glasses & cups.

Ate one night in the restaurant on the rooftop and the food was beautiful. Then sat on the rooftop lounge outside with a drink and the view and lights were beautiful.

Location is great... Two underground stations both within a 2 minute walk. I would recommend to get a welcome card if travelling a lot as it covers underground, trains and busses. We would have spent 3 times the amount we paid for the 4 day card and also covers from airport if you buy zones a,b&c

Staff were very friendly throughout our stay.

Would have given 5 stars if I had of known in advance there was no actual balcony but was one of the main reasons I booked as my partner doesn't drink and our plan was to sit out there at night where I could enjoy a few glasses and he doesn't have to be in a bar.

But overall had a lovely stay. My pictures don't do the room justice but just to give an idea.
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Date of stay: April 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: We Stayed in Room 406
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marcus F wrote a review Jun 2023
3.0 of 5 bubbles
Upon arriving to the hotel, I am immediately greeted by the staffer who is very nice but informs me internet is down so can't check into the hotel. Alright no worries, wait about 20 mins and they are able to get me and my friend our rooms. Heading to the room, I did feel the hotel design was very reminisce of a fun house. Mirrors every where which you would think vanity, yeah but it's borderline creepy since hallway lights turn off based on no motion. Just felt like I was in the shinning. Now some pros for the room, I loved the over the bed night light very sexy, heated bathroom floor, even the mirror that played music. I thought the gym amenities were nice. I loved the weight room, very rare to find hotel gym with a bench press and cable machine with various attachments. I loved that sauna especially at night. The mood lights were very sexy and relaxing. Jacuzzi and steam room also stellar. Here are my cons: INTERNET and TV. The internet u will literally need to sign into it no less than 20x for your stay. I'm sure I reached around 15. Most hotels require a login every 24 hrs, here it's every 20 mins. I couldn't even stream a movie on my iPad without it cutting off. Very frustrating!! Then the television remote, probably most deceptive thing I ever seen. It has quick launch buttons for Netflix, prime video, YouTube but haha jokes on u. NONE of the TVs have internet therefore those remotes are pointless. Then I said ok I'll just watch regular tv. No channel worked. TV doesn't have a built in guide to show u what channel is what. I flipped around and every channel came in said scrambled. Only channel I could get was the shopping network. I called and staff said tv only shows network channels German language only. I practiced German so I wasn't bothered but tv didn't work at all. Once again, it's like they said who watches TV in their hotel room? I DO!! Aside from those two glaring things, I thought the bed was comfortable and staff was nice snd check out went smoothly.
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Date of stay: June 2023Trip type: Travelled with friends
Room Tip: Just use your data to surf the internet. The hotel accommodations will make u wanna break your...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Axel TWO Berlin
Responded 06 Jun 2023
Thank you for your kind and lovely review - we hope to see you soon back in Berlin :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sergi wrote a review Dec 2021
Kyiv, Ukraine
1.0 of 5 bubbles
I’m very upset with my accommodation in Two hotel Berlin by Axel for my NY 2021 holidays.

I was here 4 times before and I like it. Presently it will be my last time because this hotel hasn’t positioned like heterofriendly hotel’s anymore, but in the contrary more for heterosexual couples, and its not like was few years ago, and guys from reception confirmed it he said if you want to enjoy you time in your gay atmosphere you should book Axel hotel Berlin , wtf?!
Is it gays discrimination in Germany in 21 century and Europe?! . I had incident when 5 heterosexual guys with shorts and underwear occupied jacuzzi for along time but I also had wish to use all hotel services, I said to this guys slide over but they told me go away from this spa because we went first! When I said ok, I will go to reception they tried to stop me because they don’t want to have a problem and when I going to reception , I heared some unpleasant things about myself and my bf. Is it normal? I was shocked when guy from reception told us that we should inform me about such situation immediately, wtf , you have cameras , you have to control the situations in all hotel. I paid a big money for my 8 days staying and I now I feel discrimination towards gays ppl. Wtf?! I’m not recommend to stay in this hotel because it is not gay friendly anymore.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Axel TWO Berlin
Responded 03 Jul 2023
Dear Sergio, First of all, thank you on behalf of the whole team for your comment, as it helps us to improve in order to give you a better experience and improve our service, always based on excellence. The whole team of Axel Hotel Two Berlin is always at your disposal in order to offer you a unique service in Berlin. We are really sorry for what happened during your stay with us and we will take good note of what happened so that, in your next visit, you can perceive improvements in our Hotel. We hope to welcome you back to Berlin and that you will give us another chance to have a great experience. Best regards, Iván Rivero Front Office Manager
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Lior L wrote a review Sept 2022
5.0 of 5 bubbles
This hotel is amazing!
The rooms are very comfortable and isolated, clean, and very attractive.
We were staying there for almost a week - the hotel is 1 minute walking for the subway, about 15 minutes walking to the Ku’damm (sometimes we walked, and sometimes took a 5 minutes train. You can also take a scooter, it was very fun).
The hotel stuff is the best in the world!
Thank you so much Oliver for everything!
If you read this review, simply book your staying here. You won’t regret it!
Highly recommended!!!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernando M wrote a review Jan 2024
5.0 of 5 bubbles
Pen a review about Axel Two Berlin hotel, giving a shout-out to the awesome service from Kevin, Alicia, and Neredida. The place rocks with great connectivity to central Berlin, plus they've got cool facilities like a gym and sauna. The room is on point, hitting that sweet spot where quality and price make total sense – and it's even cheaper than other joints in the area. It's the bomb for folks who want to have a blast and explore the city at the same time.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Axel TWO Berlin
Responded 01 Feb 2024
Dear R1542Qlfernandom, We greatly appreciate the nice reviews and the confidence you have placed in us. Also thank you for your comments which help us to improve more. We always try to offer the best service and quality to our guests, and we are delighted that you value our efforts. Please, we invite you to repeat your trip and be part of Axel hotels. Hope to see you soon! Kind Regards, Nereida Rodriguez Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mathiasn0 wrote a review Jul 2023
Gothenburg, Sweden
2.0 of 5 bubbles
When we arrived we were upgraded to a suite, however after the first night they said we would have to change room and that we would get a room on the same floor (top floor). However when we were to change rooms the receptionist said that we would be moved to another floor lower down.

Considering that we unpacked had a great room with top view, then had to repack, change floors and get a room without balcony almost at ground level. I would not come back here.

Furniture needs renewing.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Axel TWO Berlin
Responded 28 Jul 2023
Dear mathiasn0, Thanks a lot for sharing your comments about your stay with us. Your opinion is very helpful to us as it makes as improve our quality and services every day. We would like to apologize if something was not of your liking. Two Axel hotel put a 24hours reception at the disposal of our guests so any request or query can be made at any time guest feels like. We have taken note of your comments and have passed them to the right departments, so we can improve, even more, our services. We hope we can host you in during your next holidays in Berlin. Kind regards, Nereida Rodriguez Front Office Manager
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Nathan wrote a review Jan 2024
2.0 of 5 bubbles
The room itself was nice for the price, but slightly unclean. The main issue is the noise, you will literally be kept awake all night by neighbours and you also won’t be having a lie in due to noisy cleaning staff, constant sounds like someone was moving heavy furniture! The other issue, having read other reviews - the hotel seem to have a habit of charging for items used from the mini bar, even when these haven’t been taken. I emailed the hotel and advised we had been charged in error and they ignored me, so not very helpful.
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Date of stay: December 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Axel TWO Berlin
Responded 25 Jan 2024
Dear Nathans429, First of all, we would like to apologise if your stay was not satisfactory. I have tried to look for your name in reservations but it is difficult to find your details so I would like you contact me at our email frontoffice.twober@axelhotels.com to check the case directly with you so that we can resolve it. I hope you give us a chance, so you can enjoy the best Axel experience, like most of our customers, because for us, the most important value and what we strive for is for our customer. Best regards, Nereida Rodriguez Front Office Manager
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Dan n Des wrote a review Oct 2023
Glasgow, United Kingdom
5.0 of 5 bubbles
Really enjoyed our 3 night stay, we was lucky enough to get a room on 6th floor with a full sized balcony, even though it was October the weather was amazing so was great to sit out on the balcony. Nice helpful staff on reception, room cleaned to a very good standard. Only thing we would say maybe there should be a bit more coffee milk etc provided in the room, we felt 1 each was not enough, (you can ask for more) especially if you wake up and realise you had the coffee last night lol
But overall we will stay again and ask for more coffee at reception before going to bed
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Axel TWO Berlin
Responded 11 Oct 2023
Dear DesmondBeenhamD, We greatly appreciate the magnificent reviews and the confidence you have placed in us. Also thank you for your comments which help us to improve more. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat your trip and be part of Axel hotels. Hope to see you soon. Kind Regards, Nereida Rodriguez Front Office Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jody211985 asked a question Mar 2019
Grimsby, United Kingdom16 contributions15 helpful votes
I am currently on the u7 train to this hotel. What stop do I get off at? Thanks
Berlin, Germany
Stop at Berlinerstrasse and switch to the U9 one estation to the Güntzelstrasse Station !!!
Berlin, Germany
indeed the diversity of sexuality is what we love, everyone is welcome !!
Berlin, Germany
For sure !! The most important for us is humans !
jody211985 asked a question Jan 2019
Grimsby, United Kingdom16 contributions15 helpful votes
How far is this hotel from the airport? Also can I get either public transport or a taxi to the hotel? Thanks
Berlin, Germany
Both Airports are a bit far from the city center, but the metro is really well conected so you will need from the tegel around 35 minutes and from the Schönefeld around 45 minutes
Shau taylir wrote a tip Apr 2024
Wolverton, United Kingdom31 contributions10 helpful votes
5.0 of 5 bubbles
"Visit the zoo it was awesome."
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Jean wrote a tip Mar 2024
Paris, France3 contributions
5.0 of 5 bubbles
"Don’t take the transit proposals by hotel. Taxi and Uber is less expensive. Unfortunately the transit by train"
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Leonardo R wrote a tip Jun 2023
3 contributions1 helpful vote
1.0 of 5 bubbles
"Just run. They can do to you what they did to me."
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Marcus F wrote a tip Jun 2023
6 contributions18 helpful votes
3.0 of 5 bubbles
"Just use your data to surf the internet. The hotel accommodations will make u wanna break your devices the amount of times u going need to sign up to re connect it. "
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Jay wrote a tip Dec 2022
New York City, New York2 contributions
4.0 of 5 bubbles
"Convenient to 3 metro stations."
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Not the right property for you?
There are more places to choose from in the Berlin area.
PRICE RANGE
R 1,565 - R 3,670 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Vier Jahreszeiten Berlin City West
LOCATION
GermanyBerlinWilmersdorf / Charlottenburg-Wilmersdorf (Borough)
NUMBER OF ROOMS
86
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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AXEL TWO BERLIN | UPDATED 2024 Hotel Reviews & Price Comparison (Germany) - Tripadvisor

Frequently Asked Questions about Axel TWO Berlin
Which popular attractions are close to Axel TWO Berlin?
Nearby attractions include Noonsong (0.5 km), Rush Hour Nightclub (0.3 km), and Prager Passage (0.4 km).
What are some of the property amenities at Axel TWO Berlin?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Axel TWO Berlin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Axel TWO Berlin?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Axel TWO Berlin?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Axel TWO Berlin?
Conveniently located restaurants include Vipan, Bobbe Speisesalon, and Restaurant A Telha.
Are there opportunities to exercise at Axel TWO Berlin?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Which languages are spoken by the staff at Axel TWO Berlin?
The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, Polish, and Arabic.
Are there any historical sites close to Axel TWO Berlin?
Many travellers enjoy visiting Memorial of the Berlin Wall (6.4 km), East Side Gallery (7.5 km), and Gleis 17 Memorial (4.4 km).
Does Axel TWO Berlin have any great views?
Yes, guests often enjoy the city view available here.
Is Axel TWO Berlin accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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