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Kempinski Hotel Berchtesgaden

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Hintereck 1, 83471 Berchtesgaden, Bavaria Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1217)
Room & Suite (240)
Dining (187)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 20/09/23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kempinski Hotel Berchtesgaden
Updated 20/09/23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 21 hotels in Berchtesgaden
Location
Cleanliness
Service
Value
Travellers' Choice
Blending harmoniously into its natural environs, Kempinski Hotel Berchtesgaden lies 1,000 metres (3,281 feet) above sea level on Eckerbichl. Views of the Alps stretch in every direction, with Mount Watzmann striking an impressive pose. Lake Koenigssee, the historic Dokumentation Obersalzberg and the city of Salzburg are a short drive away.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Ski In / Ski Out
Baggage storage
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View
Languages Spoken
German
795Reviews8Q+A71Room tips
Traveller rating
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Popular mentions
652gerhardl wrote a review Oct 2020
Wals, Austria12 contributions3 helpful votes
Our expectations for the celebration of my wife’s birthday where high and they completely screwed up. As for me stays in hotels of this category are all about experience. What we got here was a bit of pre-opening feeling of a place where processes and procedures are not working yet as they should. The point where I seriously get angry is when staff tells me BS or lies in my face. I guess you guys can do better. Anyway they successfully managed to not even mention the birthday of my wife for a single time in 3 days. Congratulations even 3 star hotels are able to outperform that. Besides I don’t get why a hotel of this category still feels like they have to rip people off with ridiculous minibar prices. I also don’t get why they have to be stingy with drinking water. One 500ml bottle for two people? I guess we should have been grateful, is it?
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Date of stay: October 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Kempinski Berchtesgaden, Owner at Kempinski Hotel Berchtesgaden
Responded 12 Oct 2020
Dear 652gerhardl, Thank you for your feedback, which I have acknowledged. All the best for the future. Best regards, Werner Müller General Manager
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Jasmina L wrote a review Oct 2020
Belgrade, Serbia7 contributions4 helpful votes
I was enjoying every minute during my stay here. It was my second time visiting this hotel for the New years evening and it is a recommendation if you want to rest and enjoy the amazing nature and beauty of Kempinski hotels.
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Date of stay: December 2019Trip type: Travelled as a couple
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Response from Kempinski Berchtesgaden, Inhaber at Kempinski Hotel Berchtesgaden
Responded 04 Oct 2020
Dear Jasmina L, Thank you for your recent stay at the Kempinski Hotel Berchtesgaden and for sharing your valued feedback with us. I would like to thank you for your wonderful feedback! It is a pleasure to read your comment and the team will be delighted as well. We are very happy that you were amazed during your entire stay and all the staff members could convince you with our "pure alpine lifestyle" philosophy at the same time exceeding your expectations. Dear Jasmina L, we would love to be welcoming you and your family back at Kempinski Hotel Berchtesgaden soon. Warm regards from the Bavarian Alps, Werner Müller General Manager
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Patrick B wrote a review Sep 2020
Berlin, Germany60 contributions11 helpful votes
We stayed for a week to indulge ourselves in breathtaking views from our terrace room, a daily delicious breakfast (handled very well despite Covid), enjoyed the modern yet fitting design of the entire premises and basically walked on clouds throughout our stay. The staff was attentive, helpful and always greeted us with a warm smile of the eyes. Despite their masks we could feel their warmth and professionalism. The Spa and Gym area was clean, modern and extremely relaxing with great views (again). The gym was well equipped, even with a waterrower. The treatments and dining experiences (@ PUR) were outstanding. And the Activity Concierge a great asset for our daily excursions incl. recommendations for hiking trips, renting out Mountain E-Bikes or recommending boat rides. We will definitely be back, this was a stay above the clouds (literally since the hotel is located about 1000 metres above sea level).
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Kempinski Berchtesgaden, Inhaber at Kempinski Hotel Berchtesgaden
Responded 30 Sep 2020
Dear Mr. P7376TOpatrickb, Thank you for staying with us at the Kempinski Hotel Berchtesgaden and for taking the time to fill out our guest questionnaire as well. I am very happy to read that you enjoyed your stay in our hotel and that you were very satisfied. Please rest assured that I will share your feedback with the entire team as this is always a great source of motivation for all of us. We are looking very much forward to welcoming you back soon. Warm regards from the Bavarian Alps Werner Müller General Manager
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Petra S wrote a review Sep 2020
Frankfurt, Germany106 contributions28 helpful votes
We just got back from a round trip at the German Alps; our last stop was this hotel for one night. The vallet parking heartedly welcomed us the moment we arrived, we got there with a big car which was quite packed and our two kids were still asleep, the vallet staff was very accomodating and helpful. I truly wished the receptionist would have had the same spontaneous and friendly personality - in fact I felt like the person who checked us in was just doing a standard job. I have been at many luxurious hotels in my life and usually I was shown to the right room (we were given the correct keys but sent in the wrong direction - this could really happen to anyone of course, we are only human, and the receptionist did apologize 100 times, still I somehow did not feel comfortable). I was given a brochure with activities which I could read if I wanted to, and I was told "here is a list of activites but to be honest you are staying only one night so I don´t know what you could do" - well here is a list I could personally advice on what to do in a day: eventually drive to the old town, visit some ruins, check out whether there are local shops with local goodies, or book a spa treatment. The room was neat and clean, the view is beautiful! Unfortunately it was raining and the terrace did not have a roof, so the entire terrace was wet and we couldn´t sit outside; nevertheless I truly enjoyed waking up to this view. The SPA staff was friendly and I was glad to see there were kids and families around (we have two and felt comfortable). I like booking hotels with heated outdoor pools and we definitely enjoyed this one at the Kempinski. We booked dinner at the restaurant (not the gourmet one: when I booked the room I asked whether kids were allowed at the gourmet restaurant and I was told they needed an approval, so I didn´t bother. The other restautant they have is really good too!!) - the food was really nice, some of the staff was a little overwhelmed and some was extremely attentive. The food was very tasty and I can recommend you book at least one dinner (if not more!) there! Breakfast was great, but due to COVID regulations I did not enjoy the bouffet that much, in fact we were not allowed to pick most of the food ourselves. We had to tell the staff at the bouffet what to put on our plate, and the queue could be quite long. This is not the hotel´s fault, I definitely think that after the COVID times will be over, the breakfast will be much better :) There is a great choice available, I did not see much veggies but maybe I just did not notice. Check out was smooth, we got a little jam as a gift upon leaving. Will we come again? I am not sure, including dinner we paid almost 600 euros for the night and for this price I did receive a better treatment elsewhere; however the facility is very nice, it is family friendly (this is very important to me) and the location is great so we might actually come back!
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Date of stay: September 2020
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Sleep Quality
1 Helpful vote
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Response from Kempinski Berchtesgaden, Owner at Kempinski Hotel Berchtesgaden
Responded 29 Sep 2020
Dear petnseitz, Thank you very much for your constructive and detailed review. I am happy to read that you did enjoy most of your stay - eventhough it was very short - and the doormen, breakfast and spa made it special. I apologize that you did not feel welcome at check-in and assure you the this is not the rule. I will follow up on that and ensure your next stay will be a complete delight. We look very much forward to welcoming you back and send best regards, Werner Müller General Manager
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EddyVdS wrote a review Aug 2020
Hamme, Belgium92 contributions21 helpful votes
+1
Wonderful place to have a calm and relaxing holiday. Stayed for a week and it was to short. Besides the room with beautiful views on the mountain, the hotel gives all the comfort you need. Hopefully you have the weather we had so you can enjoy dinner and breakfast outside with splended views (but even the restaurant has the same views). Great food and spa ... enjoy a few times the roomservice and try to fix a room on the outside of the hotel 😉
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Date of stay: July 2020Trip type: Travelled as a couple
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Response from Kempinski Berchtesgaden, Inhaber at Kempinski Hotel Berchtesgaden
Responded 31 Aug 2020
Dear EddyVdS, Thank you very much that you have stayed again at the Kempinski Hotel Berchtesgaden. I would like to thank you for your great feedback! It is a pleasure to read your comment and the team will be delighted as well. We are very happy that you were amazed during your entire stay and all the staff members could convince you with our "pure alpine lifestyle" philosophy at the same time meeting your expectations. Please rest assured that I will share your feedback with the entire team to improve our service steady. We are looking very much forward to welcoming you back soon. Warm regards from the Bavarian Alps, Werner Müller General Manager
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PRICE RANGE
US$297 - US$532 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental resort berchtesgaden hotel berchtesgaden, intercontinental hotel berchtesgaden, intercontinental berchtesgaden
FORMERLY KNOWN AS
InterContinental Berchtesgaden Resort
LOCATION
GermanyBavariaUpper BavariaBerchtesgaden
NUMBER OF ROOMS
138
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Frequently Asked Questions about Kempinski Hotel Berchtesgaden
Which popular attractions are close to Kempinski Hotel Berchtesgaden?
Nearby attractions include Nationalparkzentrum - Haus der Berge (4.1 km), Rossfeld Panoramastraße (3.5 km), and Almbachklamm (3.7 km).
What are some of the property amenities at Kempinski Hotel Berchtesgaden?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Kempinski Hotel Berchtesgaden?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kempinski Hotel Berchtesgaden?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kempinski Hotel Berchtesgaden?
Yes, parking is available to guests.
What are some restaurants close to Kempinski Hotel Berchtesgaden?
Conveniently located restaurants include Gasthaus Cafe Graflhoehe Windbeutelbaron, Berchtesgadener Esszimmer, and Berggasthof Oberkälberstein.
Are there opportunities to exercise at Kempinski Hotel Berchtesgaden?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Kempinski Hotel Berchtesgaden have an airport shuttle?
Yes, Kempinski Hotel Berchtesgaden offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kempinski Hotel Berchtesgaden?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kempinski Hotel Berchtesgaden?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kempinski Hotel Berchtesgaden offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.