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Novotel Freiburg

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Traveller (239)
Room & Suite (134)
Dining (26)

About

Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Novotel Freiburg Am Konzerthaus is located in the heart of the university town of Freiburg. With 219 rooms, a terrace, eight meeting rooms and direct access to the Konzerthaus convention centre, this 4 star hotel is perfect for relaxing or concentrating on work. Unwind with our swimming pool, sauna and beauty treatments. Business travellers and holidaymakers appreciate our central location, opposite the ICE train station, 60 km from Basel International Airport with an easy connection to the A5.
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Property amenities
Restaurant
Room service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
98Great for walkers
Grade: 98 out of 100
63Restaurantswithin 0,5 km
23Attractionswithin 0,5 km
1 898Reviews
326Photos
11Q+A
79Room tips
Traveller rating
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  • 390
  • 109
  • 43
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Popular mentions
This hotel is situated near Train station ( NO noise!) and the the city centre ( on 7th floor only noise from departing taxi's). Rooms are from standard ( 26 m2) which is sufficient, to superior room ( 33 m2) which is better if you are staying for more than one day : nice couch,
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Response from 5383Novotel, General Manager at Novotel Freiburg
Responded 1 week ago
Thank vou very much for your visit and the excellent feedback. I am glad that you fully enjoyed your stay and were happy, especially with our superior room. I will share your great comments with my team and hope to welcome you back in Freiburg very soon. Best regards, Xavier Chanrion General Manager
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Once again stayed at Novotel Freiburg. Everything was again perfect, good value, great location and nice staff. Got an upgrade against charge with a room with small balcony on 4th floor. Special mention for the Bar staff all team is very friendly and active, communicaive and
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Response from 5383Novotel, Manager at Novotel Freiburg
Responded 3 weeks ago
Thank you very much for your visit and the great review! We are glad that you fully enjoyed your stay with us, especially in regards to our staff. We are looking forward to welcome you back soon in Freiburg. Best regards, Xavier Chanrion General Manager
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No WiFi/internet and no guarantee that it will work the next day. Cannot be possible nowadays that fixing WiFi is so difficult. Location is good, next to nice old center of Freiburg. Personnel is friendly
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Large and clean rooms, with a great location next to the train station and the city center. Very convenient if traveling by car as it has private parking. However, the breakfast is very expensive. We booked an offer without breakfast and decided to have breakfast outside the
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Response from 5383Novotel, Manager at Novotel Freiburg
Responded 31 Jan 2019
Dear guest, thank you for your feedback regarding your recent stay at our Novotel Freiburg. We are happy to hear that you liked our rooms as well as the good location of the hotel. As we serve a full buffet breakfast including all hot and cold drinks, it is mainly worthit if you have a lot of time to enjoy a relaxing start in the morning with a generous breakfast. We highly recommend to book our special rates including breakfast for your future stay. We would be glad to welcome you back. Kind regards the Novotel team
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Improved Novotel experience: heated pool; on-premises parking lot that accomodate large cars; much-larger-than-Novotel-usual bathrooms. Helpful and willing staff, though understaffed at times. Location is somewhat distant from downtown (especially in winter), but not a
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Review collected in partnership with Accorhotels.com
Response from 5383Novotel, General Manager at Novotel Freiburg
Responded 23 Jan 2019
Thank you very much for your visit and the great review. I am glad that you enjoyed your stay with us and were happy with our staff and the rooms. We hope to welcome you back in Freiburg very soon. Best regards, Xavier Chanrion General Manager
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12345627
Do you allow pets?
Dear Guest, thank you very much for your request. We do welcome pets at our hotel. The fee per pet is EUR 11,00 per day. Hoping to welcome you soon and best regards, Maria from Novotel Freiburg Am Konzerthaus
0 votes
Two mins, the station is literally in the Hotel reception.
1 vote
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Is there a height restriction for the car park? I have a 4x4 with a roof box.
There should enough headroom. I was there during winter time and remember suv with ski boxes. To be sure call the hotel reception. Then speak English.
1 vote
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How much does the breakfast cost?
Breakfast is included in most room rates. The difference between the cheapest room with and without breakfast is 12€ which might be the price. Even if it costs more, say 15-18€ it's worth the price. Wide selection of food and drinks. Avoid the peak hours an go preferably very early or late to get a seat. Don't worry, there will be always fresh supply if something runs out during the official breakfast hours. You can sit longer but they will clear the buffet then.
1 vote
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Do you have parking facilities?
There is an underground parking garage with a reserved part for the hotel. Just ride down into the garage in front of the hotel and you see the signs for Novotel. Underground there is a separate entry with a barrier where you get a ticket. So you don.t need to go to the lobby first. When you leave you pay the ticket in the lobby; max 14€/day. You then have half an hour to pack your car.
0 votes
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123
"room 607 has a view on the station, but is sunny in the afternoon, the rooms at the city centre side could be more noisy"
"Higher floors, away from elevators, staircases, and street side."
"Anything above the ground floor is fine"
"I have no advise."
"No noise problem here despite being close to the railway and road."
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PRICE RANGE
US$103 - US$204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel freiburg hotel freiburg im breisgaunovotel hotel freiburgnovotel freiburg im breisgaufreiburg im breisgau novotel
LOCATION
GermanyBaden-WürttembergFreiburg im Breisgau
NUMBER OF ROOMS
219
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