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Maison Messmer - Hommage Luxury Hotels Collection

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Werderstrasse 1, 76530, Baden-Baden, Baden-Wurttemberg Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (309)
360
Panoramas (42)
Room & Suite (444)
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Staff required to regularly wash hands
Updated 20/07/28 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Maison Messmer - Hommage Luxury Hotels Collection
Updated 20/07/28 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 51 hotels in Baden-Baden
Location
Cleanliness
Service
Value
Travellers' Choice
Finding an ideal family-friendly hotel in Baden-Baden does not have to be difficult. Welcome to Maison Messmer, a nice option for travelers like you. Maison Messmer Hotel offers guests an array of room amenities including a flat screen TV and a minibar, and getting online is possible, as free wifi is available. The hotel offers a concierge and room service, to make your visit even more pleasant. The property also features a pool and an on-site restaurant. Close to some of Baden-Baden's most popular landmarks, such as Pump Room (Trinkhalle) (0.2 mi) and Stiftskirche Baden-Baden (0.3 mi), Dorint Maison Messmer is a great destination for tourists. During your visit, be sure to check out a popular Baden-Baden tapas restaurant such as Monte Christo Tapas Bar, which is a short distance from Dorint Maison Messmer Hotel. Plus, during your trip, don’t forget to check out some of the popular castles, such as Burg Hohenbaden and Alt Eberstein. Dorint Maison Messmer puts the best of Baden-Baden at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Spa
Facial treatments
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Park View
Languages Spoken
English, German
799Reviews10Q+A46Room tips
Traveller rating
  • 468
  • 222
  • 68
  • 26
  • 15
Time of year
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Popular mentions
Keith C wrote a review Aug 2021
Geneva, Switzerland36 contributions35 helpful votes
We had a wonderful week in this hotel. The staff was very helpful, courteous and solution-oriented. They managed the crowd and the Covid extremely well (we can't understand the negative reviews in this regard.) The location is perfect, with a close walk to everything. Breakfast had all the variety that could be expected from a five-star hotel. The hotel was clean, tastefully decorated and very quiet. The pool is small but pleasant. Highly recommend. We will be happy to go back.
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Date of stay: August 2021
Location
Service
Sleep Quality
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Response from Martin Benker, Umsatzmanagement at Maison Messmer - Hommage Luxury Hotels Collection
Responded 3 weeks ago
Dear Guest Thank you very much for your positive feedback regarding your stay at the Maison Messmer. I would like to take this opportunity to express my sincere gratitude to you for your great lines. Not only did you pay us a great compliment but your remarks also gave us confirmation that our efforts are bearing fruit. I greatly appreciate your honesty and enthusiasm – thank you very much once again. For our guests, we strive at all times to do everything possible to ensure that your stay fulfils your wishes and is exactly what you would expect from us. Your compliments, particularly those addressed at our employees will be proudly passed on to our team. I am already looking forward to welcoming you again to the Maison Messmer. With best regards Martin Benker Rooms Division Manager
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maurizio g wrote a review Jul 2021
24 contributions2 helpful votes
Please do not talk about 5-star superior, the reception desk is missing the delivery station, or rather there is but it is not services by the staff, bad experience in the breakfast room, after having assigned my table with great amazement at the return of self services I they occupied the place without getting it back, I waited 15 minutes for nothing to have a brioche at the end I go to the Capri bar to have breakfast, insufficient staff for the number of guests, rude and unprofessional breakfast staff
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Martin Benker, Umsatzmanagement at Maison Messmer - Hommage Luxury Hotels Collection
Responded 17 Jul 2021
Dear guest, thank you very much for your feedback. We are truly soory for the inconveniences caused to you. i will contact you today by phone to learn more abour your stay in our hotel. Best regards Martin Benker Rooms Divison Manager
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Shaneca H wrote a review Oct 2020
Pratteln, Switzerland3 contributions2 helpful votes
The check-in was very easy and hassle free. The room was very nice and everything was as expected. The breakfast was good but due to COVID, there are restrictions with certain areas at breakfast. We couldn't enjoy the pool because there are only a few people allowed at a time and we waited too late to try and reserve a place. The location is perfect. We have stayed in Baden-Baden before and our hotel was about 20 min from the city centre. This was a nice surprise to be so close to everything. We will definitely stay again.
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Date of stay: October 2020
Value
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Response from Martin Benker, Umsatzmanagement at Maison Messmer - Hommage Luxury Hotels Collection
Responded 16 Oct 2020
Dear guest, We very much appreciate your kind comments regarding your stay at the Maison Messmer. We are indeed very glad to know that you were really satisfied with staying with us. We look forward to seeing you again soon and we hope you could have a chance to enjoy other services from us upon your next visit. Thank you! Kind Regards Martin Benker
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welshgirlNetherlands wrote a review Oct 2020
Haarlem, The Netherlands85 contributions41 helpful votes
This is a nice hotel in a good location but there seemed to be not much enthusiasm from the staff towards their guests. On arrival the service with a smile was a little lacking. Our room however was very nice. We booked a table in the restaurant which only had 1 other guest all evening, the waiter seemed to be not interested and there was no bar open they seemed to be really struggling to obtain guests in these Covid times. The breakfast was good with plenty of choice. Overall this is a nice hotel but I think we just chose the wrong time to visit!
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Date of stay: September 2020Trip type: Travelled as a couple
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Response from Martin Benker, Umsatzmanagement at Maison Messmer - Hommage Luxury Hotels Collection
Responded 03 Oct 2020
Dear guest, We very much appreciate your kind comments regarding your stay at the Maison Messmer. We are indeed very glad to know that you were satisfied with staying with us in our newly renovated rooms. We are truly sorry to hear that the collegue from the restaurant and the front desk had not bean as friendly and enthusiasm as they used to. Please be sure that we will check into that. We look forward to seeing you again soon and we hope you could have a chance to enjoy other services from us upon your next visit and show you what great staff our hotel has. Thank you! Kind Regards Martin Benker Rooms Division Manager
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Saladien343 wrote a review Sep 2020
Stuttgart, Germany3 contributions1 helpful vote
The service was limited during corona times. That leads us to question the high price. Baggage carrying is not offered currently, parking services not available, the parking in the garage is very troublesome and we got our car scratched. The waiters in the restaurant are not fluent in English, most only speak a few sentences then they switch to German. The sauna is limited to 4 people and only one is working. The swimming pool is limited to 6 people. People are wearing clothing in the sauna which is clearly forbidden. That means they are not told in advance (I asked beforehand and they told me but in broken English). They took care of my son well but they did not deliver the baby bed after asking we had to ask twice. The parking space on front of the hotel is blocked by some luxurious cars, so there is no parking for unloading the luggage. Which lead us to use the parking garage. The garage is very hard to navigate and the weird parking of some other guests forced us to park in a small space. Unfortunately our mirror got scratches there. Upstairs we were told that parking costs money we were told differently before hand. It clearly says free parking on the travel agents website. We will complain about that later. The breakfast and dinner is excellent and affordable prices. But the portions for the dinner are very small. Currently this hotel dose not feel like a 5 star hotel more 3-4.
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Date of stay: September 2020Trip type: Travelled with family
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Response from Martin Benker, Umsatzmanagement at Maison Messmer - Hommage Luxury Hotels Collection
Responded 03 Oct 2020
Dear guest, We very much appreciate your comments regarding your stay at the Maison Messmer. I am saddened to learn that you are not totally satisfied with your stay in our hotel. First I want to apologize for not delivering the baby crib prior to your arival. Certainly we offer luggage service as well as valet service for your car. We are truly sorry that you scratched your car in our garage. Could you please sent us a copy from your travel agent website where its stated that parking is free of charge, so we can talk with them. Dear guest, Please be ensured that all employees of the Maison Messmer are always giving their best to deliver a service that is personal and of the highest quality. We look forward to seeing you again soon and we hope you could have a chance to enjoy other services from us upon your next visit. With kind regards Martin Benker Rooms DIvision Manager
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PRICE RANGE
US$172 - US$323 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dorint maison messmer hotel baden-baden, dorint maison messmer baden
FORMERLY KNOWN AS
Dorint Maison Messmer
LOCATION
GermanyBaden-WürttembergBaden-Baden
NUMBER OF ROOMS
151
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Frequently Asked Questions about Maison Messmer - Hommage Luxury Hotels Collection
Which popular attractions are close to Maison Messmer - Hommage Luxury Hotels Collection?
Nearby attractions include Lichtentaler Allee (0.2 km), Museum Frieder Burda (0.2 km), and Escape the Room Baden-Baden (0.3 km).
What are some of the property amenities at Maison Messmer - Hommage Luxury Hotels Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Maison Messmer - Hommage Luxury Hotels Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Maison Messmer - Hommage Luxury Hotels Collection?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Maison Messmer - Hommage Luxury Hotels Collection?
Yes, parking is available to guests.
What are some restaurants close to Maison Messmer - Hommage Luxury Hotels Collection?
Conveniently located restaurants include Restaurant Nigrum, Schneider's Weinstube im Badener Weinkeller, and Weinstube Baldreit.
Are there opportunities to exercise at Maison Messmer - Hommage Luxury Hotels Collection?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Maison Messmer - Hommage Luxury Hotels Collection located near the city centre?
Yes, it is 0.9 km away from the centre of Baden-Baden.
Are any cleaning services offered at Maison Messmer - Hommage Luxury Hotels Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Maison Messmer - Hommage Luxury Hotels Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Maison Messmer - Hommage Luxury Hotels Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.