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Crowne Plaza Toulouse

7 Place du Capitole, 31000, Toulouse France
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (513)
Room & Suite (169)
Dining (36)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 21/02/04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Toulouse
Updated 21/02/04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#46 of 133 hotels in Toulouse
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square. Our musical bar-restaurant Live & Life Caffè invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking our summer restaurant, in the grand patio, proposes salads and provencal grills. Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Banquet room
Breakfast available
Breakfast buffet
Breakfast in the room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Interconnected rooms available
Room service
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
English, French, Spanish, Arabic and 1 more


Full view
100Great for walkers
Grade: 100 out of 100
439Restaurantswithin 0,5 km
89Attractionswithin 0,5 km
1 251Reviews25Q+A100Room tips
Traveller rating
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Popular mentions
Safariafficionado wrote a review Dec 2020
Kampala, Uganda3 069 contributions430 helpful votes
Given the pandemic situation was the hotel checking in guests in a spaced environment. Notably were sanitizers available across the lobby. Check in was prompt and friendly, credit card number deposited in case of extras and hey presto did I get my room card and was on the way - I did not use the porter service as I only had one case. The room was functional though it lacked slippers, something I recall I found when last time at a Crowne Plaza in Nairobi. As a result I used a set of spare socks to avoid skin contact with the well worn carpet. I found enough socket spaces on the working desk and the high speed WiFi kicked in the moment I had entered the password - which I needed to ask reception for as it was not provided on check in ... When I opened the envelope I was given at reception I found a brief room service menu - all there was to get either lunch or dinner as the restaurant was only open for breakfast. I ordered several meals during my stay - included in my package - and while the portions were smallish was the quality ok(ish), nothing extraordinary, just filling the stomach. I would otherwise have opted to get take aways from some of the restaurants near and on the Place Capitol which look very tempting and smelled divine! Hot water in the bathroom was available the moment the tap was opened, a good feature. Located right in the centre of the city next to the Grand Place Capitole, was walking around easy and the major landmarks close by. Overall was my impression that the hotel is way overdue for an upgrade and refurbishment but given that 2020 was a miserable year for the hospitality industry, this may have to wait for a lot longer to happen. Front office staff were friendly and the staff in the dining room at breakfast, very very helpful and friendly - and I name Cynthia as one who excelled in her job and went the extra mile! Thank you!
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Date of stay: December 2020
Trip type: Travelled on business
Response from IHG Service, Owner at Crowne Plaza Toulouse
Responded 06 Jan 2021
Hello Safariafficionado, Thank you for your review regarding your recent stay at Crowne Plaza Toulouse, France. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGService
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IntlTramp wrote a review Aug 2020
Locarno, Switzerland93 contributions70 helpful votes
We visited Toulouse for a couple of days and wanted to stay in a hotel close to the city center. In fact, we have chosen this hotel as it is just off Place Capitole and there is a 7/24 parking close by, in walking distance, at Pace Capitole. The staff was very friendly, gave us a patio room on the fourth floor, which therefore was very quiet. The breakfast was very good, and portions of the food were prepared, which was great given the Covid-19 situation.
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Date of stay: August 2020Trip type: Travelled as a couple
2 Helpful votes
ononlam wrote a review Aug 2020
Honolulu, Hawaii49 contributions16 helpful votes
Summary: location, location, location. What better location in Toulouse can you build a hotel? Not too many. Shops, historical sites, restaurants, transportation... all surrounding this hotel! Pros: - Again: Location, Location, Location! - Very friendly and helpful staff - Nice breakfast - Large and comfortable rooms - Not a new property, but properly maintained Cons: - Looking for amenities? Look outside (it was only a minor issue to me) - If you pick a room facing the Capitole, it can be a bit noisy - Heavy traffic if you want to get in and out by car during peak hours I stayed at this hotel for a month during a business trip. Overall, I couldn't ask for more from a hotel, especially at the price I was charged. Take out a map and see where the hotel is. It is at the Capitole! The hotel is in a corner of a square with restaurants, coffee shops, and retail stores there. Subway station is a 5-min walk, and the Garonne is 15 mins walk away. There are numerous historical churches and museums closeby. Michelin and budget friendly restaurants, retails stores, shopping malls, supermarkets... if you are the social type, this place IS THE PLACE! That's right. If you are the type who enjoys quietness... remoteness... then this place is not for you. Staff... can make or break a hotel. This hotel's staff is excellent! Always helpful and friendly. There was not a moment when I felt I was helpless when I was thousands of miles away from home. I always got the help I asked for (of course, I was always reasonable). The hotel is not new, but it has been properly maintained. For what they charged me and the quality of service I was given, I will stay there again should I end up in that corner of the world in the future! Merci!
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Date of stay: November 2019
Trip type: Travelled on business
Room Tip: I had a room facing the inner courtyard and my room was always quiet
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Sean P wrote a review Feb 2020
5 contributions10 helpful votes
The hotel staff is very friendly and the front desk speaks great English. They are very helpful and patient. The property itself though is in need of a total overhaul. Everything is worn out. The lounge on the 5th floor is a joke. The coffee maker is broken. They never stock drinks in the tiny fridge they have. The food they serve in there looks like a child made it. Which takes me to the food. Do not order room service here. Actually just flat out don’t eat here. The food is horrid. The fast food spot Tacos 31 is better and mega cheap. I got room service 2x and the first one was good. Second was shameful. I ordered a pizza and it was burnt. I also ordered an apple pie. For 15 euro I literally got nothing. The prices are shocking for what you get. Just don’t bother. Corporate Crowne Plaza should be ashamed. But again, the staff is top notch.
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Date of stay: February 2020Trip type: Travelled on business
2 Helpful votes
Response from Didier V, General Manager at Crowne Plaza Toulouse
Responded 19 Feb 2020
Dear thediddy69, Thank you for your recent stay with us. I am so sorry to learn that you did not enjoy your overall experience with us. Guest Satisfaction is our main concern and we regret not to have met your expectations. Please do contact us directly at valerie.carriere@alliance-hospitality.com in order to get some more information about your stay. I sincerely hope you will give us a new opportunity to welcome you back soon.
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Dr Happy wrote a review Feb 2020
Denver, Colorado88 contributions89 helpful votes
Central location on main square. You can easily walk to museums, churches, and other attractions. Many restaurants available, the best on side streets off the main square. Subway stop is three minutes walk away.
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Date of stay: February 2020Trip type: Travelled on business
1 Helpful vote
Response from Didier V, General Manager at Crowne Plaza Toulouse
Responded 04 Feb 2020
Dear Drhappy0, Thank you for taking the time to review the hotel. I was so pleased to read your positive feedback. We hope we have the pleasure of welcoming you again soon.
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US$123 - US$219 (Based on Average Rates for a Standard Room)
crowne plaza toulouse hotel toulouse, toulouse crowne plaza
FranceOccitanieHaute-GaronneToulouseSaint Rome
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Frequently Asked Questions about Crowne Plaza Toulouse
Which popular attractions are close to Crowne Plaza Toulouse?
Nearby attractions include First Clue Escape Game (0.5 km), Les Tricheurs - Board Game Pub (0.4 km), and Church of Les Jacobins (0.2 km).
What are some of the property amenities at Crowne Plaza Toulouse?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza Toulouse?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Toulouse?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Toulouse?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Crowne Plaza Toulouse?
Conveniently located restaurants include Curry Cafe, Le Restaurant, and Oh la vache.
Are there opportunities to exercise at Crowne Plaza Toulouse?
Yes, guests have access to a fitness centre during their stay.
Is Crowne Plaza Toulouse located near the city centre?
Yes, it is 0.04 km away from the centre of Toulouse.
Are any cleaning services offered at Crowne Plaza Toulouse?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Toulouse?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Toulouse offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.