Pullman Paris Eiffel Tower
18 Avenue de Suffren 22 Rue Jean Rey Entrée Au, 75015 Paris France
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Avg. R 7,300 /night, 1/17 - 1/18
R 9,031
per night
R 7,761
per night
R 6,491
per night
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About
#888 of 1 854 hotels in Paris
Location
Rooms
Value
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Service
Sleep Quality
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Great View
Languages Spoken
English, French, Spanish, Arabic and 3 more
Property amenities
Street parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Room service
Safe
Telephone
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand films
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Location
18 Avenue de Suffren 22 Rue Jean Rey Entrée Au, 75015 Paris France
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Orly Field
15.2 km•
See all flights
Charles De Gaulle Airport
25.4 km•
See all flights
Champ de Mars – Tour Eiffel
4 min•Paris RER
Car Hire
61 Restaurants
within 0.5 kilometers
Reviews
4.0
4,049 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Pullman Paris Eiffel Tower hotel garners mixed feedback, with its proximity to the Eiffel Tower and dining options frequently praised by guests. While the hotel's festive atmosphere and room spaciousness are highlights for many, some travelers find the rooms overpriced and question the value for money.
The cleanliness and service quality vary, with both commendations for high standards and reports of unprofessionalism. Reviewers also enjoy the amenities, despite some issues with service and costs.
Location
Convenient
Atmosphere
Uninspiring
Rooms
Mixed
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Abundant
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booked this online and didn't know what to expect view wise, but I will say that you couldn't be disappointed - we could see most of the Eiffel tower right up close, cant fault the view, the hotel is lovely. large, we found check in not too bad, but no definite desk and it looks like it could be murder when more busy, there was a few problems, we was told that breakfast was included but with plate in hand the next morning, we were rudely told that they mad a mistake it wasn't Incl and we had to pay, like now! I told them I didn't take my bag down to breakfast so would have to come back down after, some might have declined breakfast as there are loads of places to eat but we already had food on plates, it was very expensive for breakfast, very! and yes lovely but not the greatest. our room I pad didn't work at all, they sent someone around 1am!!! but he went and it still wouldn't work properly - mini bar wouldn't even open and room service cost us around £30 for 2 half bottles of wine some nuts and crisps, took around 30 mins as they were busy! the shower head leaked badly and towels lets say are NOT generous size wise, neither are the robes, or slippers, none fitting! but the bed was comfy and large the view you cant complain at all and the rooms air filter thing was fab, it was over 34 outside and we were cool! no one wanted to know about any of our problems at all, but they did look after our case until later so we would explore Paris with no bags, if you just want bed and view and to be next to Eiffel tower, then fab and we would come back but this hotel need to listen to customers more not just rely on guests coming just for the view, I would have liked a lot more, working I pad, open mini bar, not hassle breakfast and rudeness and some help when ask - this would make this the BEST hotel in Paris, not just a great view hotel in Paris!!!
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Date of stay: August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from René A, Directeur général at Pullman Paris Eiffel Tower
Responded 26 Aug 2015
Dear Guest, Thank you for taking the time to contact us and share your observations following your stay at Pullman Paris Tour Eiffel. It was pleasing to note that you enjoyed the view from your room, the A/C and the wonderful Pullman bedding. I would also like to express my sincerest apologies for the mistake we made concerning the breakfast included in your reservation. This is not the service quality we and the Pullman brand is renowned for and your feedback is essential. Please be assured that I took note of your comments and that I will make the appropriate investigation and take measures to prevent future occurences. Sincerely, René Angoujard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Large size rooms for Paris,stones throw from the Eiffel Tower. We enjoyed our stay here with free wifi and unlimited bottled water. The breakfast was great and the staff especially saint Louise was very courteous. I would come back to Paris (all the way from Chicago!) just to stay at this lovely hotel. It is our last night here and I don't want to leave! Next time I would probably upgrade our room cause I would not mind spending more time at the hotel. Thank you for a great stay.
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Date of stay: August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from René A, Directeur général at Pullman Paris Eiffel Tower
Responded 27 Aug 2015
Dear Guest, Thank you for taking the time to contact us ad share your observations following your stay at Pullman Paris Tour Eiffel. We are delighted to read that you enjoyed the location of the hotel, the comfrot of your room, as well as our wonderful staff. I transmitted your comment to Louise she was really grateful. Please be assured of our constant commitment to win your regard for our hotel. I sincerely hope that we will continue to have the pleasure of welcoming you at Pullman Paris Tour Eiffel. Sincerely, René Angoujard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Fizemos reserva com um mês antecedência, e o valor da diária ficou super acessível! O hotel é fantástico, a equipe é atenciosa, tem uma paisagem maravilhosa no "pé" da Torre. Há ainda uma estação de metrô próximo, o que facilitou nossa estadia em tudo!
O café da manhã também é ótimo!!!
Com certeza na próxima visita à cidade luz ficaremos lá de novo!
O café da manhã também é ótimo!!!
Com certeza na próxima visita à cidade luz ficaremos lá de novo!
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Date of stay: February 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from René A, Directeur général at Pullman Paris Eiffel Tower
Responded 27 Aug 2015
Dear Guest, Thank you for you enthusiastic comment following your stay at Pullman Paris Tour Eiffel. I am really pleased that the Pullman experience went beyond your expectations. Your compliments are highly appreciated and the staff will be informed of your consideration. We hope to have the opportunity to welcome you again in the near future. Best Regards, René Angoujard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a surprise 60th birthday treat from my husband. Unfortunately on our first day after checking into our room, we went down to eat in the hotel restaurant where we sat on the terrace for evening dinner. There was quite a few other diners on the terrace so we thought that was a good recommendation. After a short period of time a man spoke to my husband which made him turnaround, we could not understand what the man was saying and he walked off without speaking to anyone else even though the terrace was quite busy. About 30 minutes later I went to pay for dinner and realised that my handbag had been stolen. The man who spoke to my husband was quite clearly a distraction for an accomplice to steal my bag, along with credit card, euros, iPhone etc and although the staff said that they would look at the cctv and contact the police, this did not happen. After spending a very fretful night my 60th birthday was spent in the Paris police station filling out forms and being interviewed for a crime reference number for my insurance. The hotel was clean and breakfast was good as was our room, but I feel we were very let down by the response from the staff on having my bag stolen from the hotel premises. The only concession the hotel made was by putting the meal we had on our hotel room bill as I did not have any other cash or card on me at the time. Another member of staff told me that was the second bag to be taken on that day and that if it was up to her she would have wavered at least the price of the meal as my bag and contents were actually taken on hotel premises, unfortunately it was not her decision and after speaking to a senior member of staff she was informed that we would have to pay in full. I really feel that there should be notices put up to inform guests to be aware that thief's operate in the area and to take care of your belongings. The hotel staff did not seem to be shocked or really interested in the distress that I was going through. It is one birthday I will defiantly remember, unfortunately not for a good reason.
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Date of stay: August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from René A, Directeur général at Pullman Paris Eiffel Tower
Responded 25 Aug 2015
Dear Mr and Mrs Bilsock, Thank you for sharing your feedback with us following your stay at Pullman Paris Tour Eiffel. It will help us in our everyday work to improve the guest experience. First of all I would like to apologize for the inconvenience you experienced during your stay and that you were the target of such felony. Please be assured that we do our best to ensure the security of our guest at any time. I feel very sorry that we were not able to prevent this unfortunate event. As soon as I heard about your story I contacted the head of security of the hotel to reinforce security measures around the terrace, as well as the police in order to increase surveillance in the neighborhood of the hotel. Again I am very sorry that this event damaged your stay with us. We hope to see you again at Pullman Paris Tour Eiffel and provide you with a totally new experience. Sincerely, René Angoujard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel isn't for everyone judging by some of the reviews, but I absolutely loved it. I wanted a nice hotel close to the eiffel tower and this is it. The hotel looks like it was built in the 60s and so it makes perfect sense that when the hotel was renovated and made into a Pullman that they would go with a modern/retro design aesthetic which looks great and fits with the building. Check-in is unique and not like traditional hotels. There is a large table in the lobby with computers and staff around it there to check in guests. Its unusual, but doesn't detract and the person checking us in was very friendly. You basically stand next to the hotel staff while they check you in. At the other end of the lobby is a restaurant which we dined at and thought the food was mediocre, the best part of the restaurant was dining on the front patio with a direct view of the Eiffel tower.
We booked this hotel because we wanted to be close to the Eiffel tower and we were hoping to get a room with a view of the tower. This hotel has balcony rooms that have views of the tower and I would have happily booked that room, but I was not able to because we were traveling with our 8 year old daughter and the balcony rooms with eiffel views only accommodate 2 people. This was disappointing because the "garden view" rooms were actually smaller but allowed 3 people in the room with a rollaway. This made no sense to me but my only other option presented to me by the hotel (i called when i couldn't book online) was to book 2 balcony rooms (um, no) or upgrade to a trocadero suite which was $3k more. I asked if the junior suites offered a view and was told no. So i just decided to get the garden room and if i wanted to see the eiffel tower then i would just walk outside. We booked our room directly through the hotel's website and found the rate to be very good including breakfast and late check out. When we arrived at the hotel i started having second thoughts about the garden room, fearing that it might be too small for us. I asked at check in if an upgrade was available and for a nominal fee we were able to upgrade to a junior suite and I am glad we did. The Junior suite was not huge, but roomy enough for the three of us. The bed area is somewhat separated from the sitting area which had a pull out sofa. The bathroom was nice and modern and just off the bedroom area. The toilet room was separate from the bathroom and located just next to the entrance to the room which was a strange layout. Closet area seemed large. The design is very modern and not to everyone's liking I'm sure, but I really liked the design. Free wifi in the room and nice cold working A/C (it was HOT in paris). The room had 2 flat screen TVs and included a large library of FREE streaming movies with many recent titles. I was really impressed with the extras that were included with the room when so many other chains charge for everything. Bed was comfortable and the room was clean and maintained. Our room was located on the 9th floor and we had a view of the very top of the Eiffel tower from the living room window. While not the best view, it was more than we expected and my daughter was thrilled because she could lay in bed and see it. Breakfast was served in the basement and had a lot of variety and was good. Overall we were very happy with the Pullman, perfect location, great decor, and excellent staff. I would gladly stay here again. The only thing i would suggest is allowing 3 persons to stay in balcony rooms if there is someway to configure the room to make that work.
We booked this hotel because we wanted to be close to the Eiffel tower and we were hoping to get a room with a view of the tower. This hotel has balcony rooms that have views of the tower and I would have happily booked that room, but I was not able to because we were traveling with our 8 year old daughter and the balcony rooms with eiffel views only accommodate 2 people. This was disappointing because the "garden view" rooms were actually smaller but allowed 3 people in the room with a rollaway. This made no sense to me but my only other option presented to me by the hotel (i called when i couldn't book online) was to book 2 balcony rooms (um, no) or upgrade to a trocadero suite which was $3k more. I asked if the junior suites offered a view and was told no. So i just decided to get the garden room and if i wanted to see the eiffel tower then i would just walk outside. We booked our room directly through the hotel's website and found the rate to be very good including breakfast and late check out. When we arrived at the hotel i started having second thoughts about the garden room, fearing that it might be too small for us. I asked at check in if an upgrade was available and for a nominal fee we were able to upgrade to a junior suite and I am glad we did. The Junior suite was not huge, but roomy enough for the three of us. The bed area is somewhat separated from the sitting area which had a pull out sofa. The bathroom was nice and modern and just off the bedroom area. The toilet room was separate from the bathroom and located just next to the entrance to the room which was a strange layout. Closet area seemed large. The design is very modern and not to everyone's liking I'm sure, but I really liked the design. Free wifi in the room and nice cold working A/C (it was HOT in paris). The room had 2 flat screen TVs and included a large library of FREE streaming movies with many recent titles. I was really impressed with the extras that were included with the room when so many other chains charge for everything. Bed was comfortable and the room was clean and maintained. Our room was located on the 9th floor and we had a view of the very top of the Eiffel tower from the living room window. While not the best view, it was more than we expected and my daughter was thrilled because she could lay in bed and see it. Breakfast was served in the basement and had a lot of variety and was good. Overall we were very happy with the Pullman, perfect location, great decor, and excellent staff. I would gladly stay here again. The only thing i would suggest is allowing 3 persons to stay in balcony rooms if there is someway to configure the room to make that work.
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Date of stay: July 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from René A, Directeur général at Pullman Paris Eiffel Tower
Responded 26 Aug 2015
Dear Guest, I would like to thank you for having taken the time to share your experience following your stay at Pullman Paris Tour Eiffel. On behalf of our team, I would like to thank you for your kind and enthusiastic comment about our hotel. I am pleased to read that you enjoyed the comfort of your room , the efficiency of our staff and the high tech facilities of your room. Unfortunately we are not able to provide 3 places room on the view you wanted. At the end of the day it would we detrimental to the comfort of our guests. Thank you for recommending our hotel, we are delighted to read that you enjoyed your stay with us. I sincerely hope that we will continue to have the pleasure of welcoming you at Pullman Paris Tour Eiffel. Sincerely, René Angoujard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
O hotel fica entre a Estação Bir Hakeim e a Torre Eiffel. Ótima localização! O quarto é grande e a cama confortável, porém o sinal do wifi é fraco e o ar condicionado não estava muito limpo pois ficamos com uma alergia terrível. O café da manhã é muito bom com uma equipe atenciosa.
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Date of stay: August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from René A, Directeur général at Pullman Paris Eiffel Tower
Responded 27 Aug 2015
Dear Guest, Thank you for you enthusiastic comment following your stay at Pullman Paris Tour Eiffel. I am really pleased that the Pullman experience went beyond your expectations. Your compliments are highly appreciated and the staff will be informed of your consideration. We hope to have the opportunity to welcome you again in the near future. Best Regards, René Angoujard General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in the Junior Suite for 5 nights in July along with our 2 kids (6 and 4) and we had an excellent stay. The hotel provided us with a baby cot which we didn't need as the sofa bed was big enough for the kids. The only problem was with water apparently coming out from the bathroom under the tiles when we took a shower and so the bedroom carpet was wet right next to the bed. on the day we left, there was tiny mushrooms(yes you read this correctly) growing out of the space between the bathroom glass and the bedroom. i informed the staff and sent them a picture and they apologized and said they will look into it. The staff were very nice and extremely helpful.
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Date of stay: July 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from René A, Directeur général at Pullman Paris Eiffel Tower
Responded 12 Aug 2015
Dear Guest, I would like to thank you for having taken the time to share your experience following your stay at Pullman Paris Tour Eiffel. On behalf of our team, I would like to thank you for your kind comment about our hotel. I am pleased to read that you enjoyed your stay and particularly the kindness of our staff. I sincerely hope that we will continue to have the pleasure of welcoming you at Pullman Paris Tour Eiffel. Sincerely, René Angoujard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My partner and I had an overnight stay at the hotel for our joint birthday. The hotel staff particularly Julien were extremely welcoming and made our birthday weekend special. Fabulous balcony view of the Eiffel Tower ... excellent! !
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Date of stay: August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from René A, Directeur général at Pullman Paris Eiffel Tower
Responded 13 Aug 2015
Dear Guest, Thank you for you enthusiastic comment following your stay at Pullman Paris Tour Eiffel. I am really pleased that the Pullman experience went beyond your expectations. Your compliments are highly appreciated and the staff (and Julien in particular) will be informed of your consideration. We hope to have the opportunity to welcome you again in the near future. Best Regards, René Angoujard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came just for one night and we booked deluxe room with a view on Trocadéro an Eiffel Tower with balcony. The room was on 10th floor and we were hoping is gonna be a nice view. The Eiffel Tower is from that room on the right side and the view is really nice especially in the night. Just one thing was a little bit disturbing, when you hear other guests from the next room. Breakfast was nice and big selection, but again too many people, even at 7:30. I would recommend this hotel, just because of the location, facilities, mini Ipad in the room, big shower, but his hotel is quite big, so if you prefer hotel where is not so many people, try to find different hotel.
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Date of stay: July 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from René A, Directeur général at Pullman Paris Eiffel Tower
Responded 03 Aug 2015
Dear Guest, I would like to thank you for having taken the time to share your experience following your stay at Pullman Paris Tour Eiffel. On behalf of our team, I would like to thank you for your kind and enthusiastic comment about our hotel. I am pleased to read that you enjoyed the view from your room and the high tech facilities of it. Thank you for recommending our hotel, we are delighted to read that you enjoyed your stay with us. I sincerely hope that we will continue to have the pleasure of welcoming you at Pullman Paris Tour Eiffel. Sincerely, René Angoujard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Get the Eiffel tower view and breakfast option, they were both worth it. Perfect location for walking to tourist destinations and mass transit. Impeccable service, room, comfort level. The restaurant seems to attract locals, so I'd recommend that as well although we didn't eat there.
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Review collected in partnership with this hotel
Date of stay: May 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from René A, Directeur général at Pullman Paris Eiffel Tower
Responded 31 Jul 2015
Dear Guest, I would like to thank you for having taken the time to share your experience following your stay at Pullman Paris Tour Eiffel. On behalf of our team, I would like to thank you for your kind and enthusiastic comment about our hotel. I am pleased to read that you enjoyed the view from your room, the location of the hotel and the continental breakfast. Thank you for recommending our hotel, we are delighted to read that you enjoyed your stay with us. I sincerely hope that we will continue to have the pleasure of welcoming you at Pullman Paris Tour Eiffel. Sincerely, René Angoujard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You can use email to communicate with hotel. I used email before and they responded.
There was a Nespresso in the room we stayed in. It’s was the little cups.
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"Book as early as possible - this Hotel is exceptional for client service & quality of accommodation and great location to tour Paris"Read full review
"Avoid this hotel. Thur take no notice of check out times. Cleaners enter the rooms as and when they please and any issue ignored"Read full review
"Excellent location for visiting all attractions. Withing a stone throw of Hop-on Hop-off bus stops and Seine River boat."Read full review
"Request room preferences early, pack light, explore nearby dining, book attractions in advance, and walk or use public transport and uber"Read full review
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PRICE RANGE
R 6,228 - R 7,827 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman paris tour eiffel hotel paris, hilton hotel paris, hilton paris
FORMERLY KNOWN AS
Pullman Paris Tour Eiffel
LOCATION
FranceIle-de-FranceParisGrenelle / 15th Arr. - Vaugirard
NUMBER OF ROOMS
430
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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