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voco Strasbourg Centre - the Garden, an IHG Hotel

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9 Rue Des Magasins, 67000, Strasbourg France
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Traveller (315)
Dining (35)
Room & Suite (34)
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What you can expect during your stay
  • Face masks required for guests in public areas
Updated 20/06/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/06/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 138 in Strasbourg
Location
Cleanliness
Service
Value
Travellers' Choice
At voco® Strasbourg Centre - The Garden, you’ll find contemporary style, an eco-friendly ethos, and a prestigious location in the heart of the city. If you’re here to work, you’re in the right place. The electric H bus line can whisk you to the European Parliament in a matter of minutes, and there's easy access to the Archipel-Wacken business district and the Palais des Congrès convention centre. Curious about the city? Climb the cathedral tower and explore the canals of Petite France on the UNESCO-listed Grande Île, just a short walk away. Nearby Strasbourg station has direct trains to the airport (SXB) and cities all over France. Furnished with natural materials, our quiet guest rooms all have free Wi-Fi, quality bedding and tiled bathrooms with powerful showers. Premium rooms add a sofa bed for families, while separate living rooms and private terraces make our Suites the perfect place for a romantic retreat. Tropical plants and living walls flourish in all our public spaces, while the restaurant and lounge bar have secluded garden terraces that invite you to linger over your buffet breakfast or a drink after work. Our LOTUS meeting room has garden views, and space for 45 guests. Or you can relax and enjoy a swim, a steam in our hammam, or a massage in the spa. Exemplary service, contemporary comforts and a prime central location. Choose voco®.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Meeting rooms
Car park
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Spa
Foot massage
Massage
Steam room
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Interconnected rooms available
Room service
Safe
Telephone
Bottled water
Minibar
Flatscreen TV
Laptop safe
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family
Languages Spoken
English, French, German
377Reviews8Q+A4Room tips
Traveller rating
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Popular mentions
Tracy Garcia wrote a review Apr 2022
Fontana, California10 contributions2 helpful votes
+1
We were on the 6th floor. The room was lovely. Small, but cozy, clean, & a comfortable bed. Very quiet, super friendly & helpful staff. The indoor pool was sooo nice. Loved the ambiance. We were so relaxed after a swim. Nice locker/changing room. Cozy bar. What stood out to me was the excellent breakfast. So many times the food at hotels is very unappealing. Not so here. There is fruit, salad, cereal, assorted juices, cheeses, charcuterie, croissants, breads, eggs, sausage, waffles, pancakes, hot beverage machine. We could walk to nearly everything. Don't forget to try the local Alsatian food at the restaurants! The only negative thing I could say is that stepping into & out of the tub was something to pay attention to. It's a bit steep. I am tall so it wasn't much of an issue, but it could be for older people or short people.
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Date of stay: April 2022
Cleanliness
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Response from FRONT OFFICE, Marketing at voco Strasbourg Centre - the Garden, an IHG Hotel
Responded 09 Apr 2022
Nous sommes très heureux de savoir que vous avez apprécié votre séjour dans notre établissement. La Garden's Team se réjouit de vous accueillir à nouveau dans un proche avenir. Nos meilleures salutations. Eva et la Garden's Team
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TheWindWaker wrote a review Mar 2022
Stuttgart, Germany261 contributions108 helpful votes
I used points and stayed for two nights. The side street seems a bit dodgy, particularly at night, but still ok. Hotel staff is friendly, rooms are modern and clean. I had a bag, cookies and a keychain stuffed animal as gift on the room which was lovely. One bottle of water was in the fridge. i would stay there again.
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Date of stay: March 2022Trip type: Travelled
1 Helpful vote
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Response from FRONT OFFICE, Marketing at voco Strasbourg Centre - the Garden, an IHG Hotel
Responded 22 Mar 2022
Hello, Thank you for the time you spent writing this review. We are delighted to see that your stay with us went smoothly. We would be delighted to welcome you back. Have a nice day, Best Regards, Lucie & The Garden's Team
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Mel_in_Paris wrote a review Feb 2022
Paris, France65 contributions66 helpful votes
Cleanliness: The room was clean. The restaurant was not: Sticky cups, dirty knife, overflowing garbage can just next to fruit platters on breakfast buffet (we were the first guests in the morning, why leave an overflowing garbage can?!?! when we told the waiter about the garbage can and dirty dishes he just laughed and said ‚this is no problem‘!), the small milk can was honestly disgusting, refill water bottles had solids floating in them…. Style: If you like modern cosy design, this is lovely. Seems to have a lovely summer garden with nice lighting and furniture, Bar is both cosy and stylish. Bathroom tiny and dangerous (to climb out of shower there is no rail to hold on to, fine for me but my parents could not go to this hotel). Nice touch to have a tote bag, small toy and biscuits in room at arrival. Spa is ok, although some equipments did not work. Staff: Only young inexperienced staff that felt like untrained and unmanaged temps that permanently chatted with each other and seemed not to know what their tasks are. With the only exception of one young lady with glasses at breakfast. Language is a challenge. Management not visible. Breakfast: Beautiful fresh selection, beautifully presented (fresh exotic fruit and smoothies, excellent bread, smoked salmon that was not too salty, nice cheeses and compotes etc). Lukewarm tea water and coffee from machine, no other beverages proposed (from bar for example, as they do in other IHG hotels). Cleanliness and staff see above. Location: Good enough to visit downtown Strasbourg by foot. Next to train station but no noise from trains. Parking: Be careful, there is no information provided prior to stay to inform guests that very few parking spaces are proposed at hotel and that one would need to make a reservation. But several public parkings are at walking distance.
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Date of stay: February 2022Trip type: Travelled
Room Tip: see comment on parking. speak French.
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Response from IHG Service, Other at voco Strasbourg Centre - the Garden, an IHG Hotel
Responded 13 Mar 2022
Hi Mel_in_Paris, Thank you for sharing your feedback on your recent visit. We want to provide the best hotel experience that we can offer. I'm sorry that your experience was less than satisfactory due to the cleanliness issues in our restaurant, the bathroom size, staff service, the breakfast served, and concerns at parking. It is certainly not the experience we want our guests to have. I have shared your comments with the management team for their reference. I trust they'll address these and use your feedback for future hotel improvements. I hope you still consider us again and give us another chance to host you the next time you visit the area. Regards, Virgil N. Case Manager IHGService
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Rainer S wrote a review Jan 2022
Amsterdam, The Netherlands518 contributions57 helpful votes
Unfortunately most of the staff does not speak a second language, especially not English. How can I understand what staff is telling me? Also after 3 days and 2 times calling the staff our sink is still not working. Room 105. Also, nobody came the first day to reset the safe, we did it by ourselves. Now the good part.you can open the window in your room for fresh air. Nice. The street side rooms are fairly quiet and sleep well. Great the pool in the basement, we enjoyed it very much. The bar is nice, good drinks and also breakfast was very detailed and nice. Thanks for that! Overall a very nice new hotel with swimming pool. Garage is small , limited parkings space. In less then 500 meters large parking garage available, which we did. Enjoy your stay!
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Date of stay: January 2022Trip type: Travelled
1 Helpful vote
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Cara E wrote a review Dec 2021
1 contribution
We stayed at Voco for one night one the 30th November and visited the Strasbourg Christmas markets. The hotel is really central and 10 minutes walk from the markets and Cathedral. We got a late slot (10-11pm) in the spa which was so peaceful, quiet and relaxing. We stayed in a premium Queen room which was beautiful and extremely comfortable. All of the hotel staff here are great (Melissa from the restaurant / breakfast was particularly helpful) I just wish I had stayed longer!
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Date of stay: November 2021Trip type: Travelled
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PRICE RANGE
US$113 - US$177 (Based on Average Rates for a Standard Room)
LOCATION
FranceGrand EstBas-RhinStrasbourg
NUMBER OF ROOMS
120
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Frequently Asked Questions about voco Strasbourg Centre - the Garden, an IHG Hotel
Which popular attractions are close to voco Strasbourg Centre - the Garden, an IHG Hotel?
Nearby attractions include Dooz Escape Game (0.2 km), John Doe Escape Game (0.09 km), and Escape Yourself Strasbourg (0.4 km).
What are some of the property amenities at voco Strasbourg Centre - the Garden, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at voco Strasbourg Centre - the Garden, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at voco Strasbourg Centre - the Garden, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at voco Strasbourg Centre - the Garden, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to voco Strasbourg Centre - the Garden, an IHG Hotel?
Conveniently located restaurants include SA KI BON, Restaurant O.Friend’s, and La Vallée du Kashmir.
Are there opportunities to exercise at voco Strasbourg Centre - the Garden, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at voco Strasbourg Centre - the Garden, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at voco Strasbourg Centre - the Garden, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does voco Strasbourg Centre - the Garden, an IHG Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at voco Strasbourg Centre - the Garden, an IHG Hotel?
The staff speaks multiple languages, including English, French, and German.