Waterside Hotel and Leisure Club
Waterside Hotel and Leisure Club
Wilmslow Road, Manchester M20 5WZ England
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Avg. R 3,011 /night, 12/13 - 12/14
R 3,596
per night
R 2,719
per night
R 1,842
per night
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About
#14 of 129 hotels in Manchester
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
On the banks of the River Mersey, the Waterside Hotel is just 10 minutes from Manchester airport. The hotel has a restaurant and leisure centre. The comfortable rooms at the Waterside each have a private bathroom, tea and coffee facilities and a flat-screen TV with Freeview. There is also free Wi-Fi, free parking, and a 24-hour front desk. Guests have use of the Waterside Leisure Club, which features a 25-metre swimming pool, a hydrotherapy pool, thermal suites, saunas, steam rooms and a gym. The gym includes free weights, a resistance area, cardio room, functional rig and designated BOX12 studio as well as a bespoke recovery area. The restaurant serves a varied menu for evening dining. There is also a lounge bar offering a menu throughout the day and evening. Situated in Didsbury, the Waterside Hotel has easy access to the M56 and M60 motorways. Manchester city centre is a 15-minute drive away and Old Trafford can be reached in 20 minutes’ drive. Didsbury has excellent public transport links with a train and Metrolink station nearby as well as extensive bus routes.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Highchairs available
Spa
24-hour security
Parking
Wifi
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Vending machine
Steam room
Baggage storage
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Housekeeping
Interconnected rooms available
Telephone
Wardrobe / wardrobe
Iron
Flatscreen TV
Bath / shower
Complimentary toiletries
Private bathrooms
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
River View
Residential Neighbourhood
Languages Spoken
English
Location
Wilmslow Road, Manchester M20 5WZ England
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 54 out of 100
54
Manchester Intl Airport
6.7 km•
See all flights
Liverpool John Lennon Airport
43.5 km•
See all flights
East Didsbury
13 min•Manchester Metrolink
Car Hire
19 Restaurants
within 1 kilometer
Reviews
4.5
795 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in a tranquil yet accessible location, the Waterside Hotel and Leisure Club offers a well-regarded haven with a variety of praised leisure facilities, including a spacious pool and gym. While the cleanliness of the hotel generally earns positive marks, some guests have called out the rooms for being on the smaller side and occasionally under-furnished. The service stands out for its friendliness, although there are occasional slips in housekeeping.
Opinions on value are split, with some finding the hotel affordable despite pricier food options. The atmosphere is mostly appreciated, especially the luxurious bathrooms, but suggestions have been made for enhancing the breakfast experience and bar ambiance.
Location
Convenient
Atmosphere
Inviting
Rooms
Cramped
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Comprehensive
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Traveller rating
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Detailed Reviews
Stayed for one night B&B a few days after the hotel reopened. Everywhere is spotlessly clean, staff extremely friendly and the breakfast was great.
The rooms are sealed with tape after cleaning so one can be assured that no one has entered since the deep clean.
The rooms are sealed with tape after cleaning so one can be assured that no one has entered since the deep clean.
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Date of stay: July 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Google review summary
4.3
Very good
269 reviews
Rooms
2.5
Location
4.6
Service
4.7
What guests are saying
"Nicer to go room only then eat breakfast in the cafe bistro area."
"No staff presence in thermal suite where people broke covid rules every 5 mins."
"Very pleasant place, great service and nice staff."
More
Couples
4.2
Families
4.2
Solo
4.0
Business
4.1
Reviews
Search reviews
People often mention
cazcrete
5/5
26 minutes ago on Google
Staff: Kyle and Taylor. Kyle puts his heart and soul into the business he is made to be in hospitality you can see how much he loves the place. Taylor 6 weeks in the job was fantastic could do enough for us. We were offered to use the gym before check in and also after check out. The spa was fantastic the ambiance was so relaxing everyone so friendly it was clean everything in working order the gym was amazing huge the pool was large and lovely it was a lovely temperature throughout you get showers and lockers even a swimsuit dryers and hairdryers. Rooms lovely clean well equipped hairdryer and ironing board with iron. Full length mirror. Location easy access to the airport and into Manchester City didsbury its self has shop too. The cafe and bar lovely with comfy seating and the dinning room lovely food was great fresh locally sourced good value for money. I would definitely come back we are planning next year and I will be be recommending to friends and family and visitors from abroad
4.3
Very good
269 reviews
Rooms
2.5
Location
4.6
Service
4.7
What guests are saying
"Nicer to go room only then eat breakfast in the cafe bistro area."
"No staff presence in thermal suite where people broke covid rules every 5 mins."
"Very pleasant place, great service and nice staff."
More
Couples
4.2
Families
4.2
Solo
4.0
Business
4.1
Reviews
Search reviews
People often mention
cazcrete
5/5
26 minutes ago on Google
Staff: Kyle and Taylor. Kyle puts his heart and soul into the business he is made to be in hospitality you can see how much he loves the place. Taylor 6 weeks in the job was fantastic could do enough for us. We were offered to use the gym before check in and also after check out. The spa was fantastic the ambiance was so relaxing everyone so friendly it was clean everything in working order the gym was amazing huge the pool was large and lovely it was a lovely temperature throughout you get showers and lockers even a swimsuit dryers and hairdryers. Rooms lovely clean well equipped hairdryer and ironing board with iron. Full length mirror. Location easy access to the airport and into Manchester City didsbury its self has shop too. The cafe and bar lovely with comfy seating and the dinning room lovely food was great fresh locally sourced good value for money. I would definitely come back we are planning next year and I will be be recommending to friends and family and visitors from abroad
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kyle Sheridan, General Manager at Waterside Hotel and Leisure Club
Responded 19 Dec 2022
Hello Cazinrete, Thank you for leaving such a great review. We thoroughly enjoyed hosting you here at the Waterside. Tyler and I are delighted that you felt so welcome, I will pass your feedback on to her. I’m so pleased to hear that you made such excellent use of our facilities whilst you were here, we believe that they offer a fantastic experience to all our hotel guests. We hope to see you again when you return to Manchester. Kind regards, Kyle, Hotel Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We will definitely be back , couldn’t fault the friendly staff , great breakfast with fresh produce, we hadn’t been swimming for at least 5 years until this break the pool was so inviting we couldn’t miss out , the facilities are amazing. Everything was spotlessly clean & disinfected so we felt safe , sanitizer inside & outside plus a temperature screen very modern & up to date . We’d highly recommended a stay to anyone.
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
Room Tip: We had room 302 overlooking gardens & car park it was quiet & fine .
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at this hotel for a weekend with my family, and the service and room were absolutely terrible, the receptionist are not very welcoming at all, they seem like they don't want work there and ask for double deposits, I paid for a double deluxe room, and what I got was a tiny single room for me and my family, 2 weeks before I arrived i had requested for a baby cot in my room which was confirmed, and upon my arrival, they had forgotten to place this, but I think the worst thing about this hotel is the cleaning staff, the nappies in the room were piling up and I had asked the cleaning manager twice if I was able to get the room cleaned, and she had told me we only clean a room every 4 days. I found this disgusting service as we had paid £130 a night, the upside is the breakfast which is good, but I found the jacuzzi was always overcrowded and bits of hair and pieces floating around. Definitely not worth £130, you are better off at a Hilton.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chris Hayes, Other at Waterside Hotel and Leisure Club
Responded 08 Jun 2020
Hello Stephan C Thank you for taking the time to leave a review, I’m sorry to hear that the hotel standards didn’t meet your expectations on this occasion. We apologise for omitting to put the travel cot into your bedroom for your arrival but once this error was brought to the attention of our reception team, this matter was resolved immediately and a travel cot was provided. Bedrooms are serviced daily, normally before 3pm. If there is a ‘do not disturb’ sign on your door handle we will leave a bag of fresh towels. We are an environmentally friendly hotel and our policy is to change the bedding sheets every 4 days during your stay unless the guest requests otherwise, this is advertised in the bedroom. If you would like to discuss this matter further then please do not hesitate to contact Kyle, our Hotel Operations Manager. Kyle.Sheridan@waterside-hotel.co.uk Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff are delightful and made us feel so welcome, and we're extremely helpful and always smiling! The room was basic for the price and could have had some easy improvements to make it a more luxurious stay, such as all light bulbs working and a spruce up of furnature and paintwork and Aircon. We also had a broken window which wasn't ideal as we were ground floor, but the staff were on hand right away to check it and organise it to be fixed. For £104 including breakfast and use of the amazing leisure facilities we were very impressed. The hydro pool was super relaxing (but not fully operational on the bed jets sadly) and exactly why I booked our visit and the multiple gyms and full length swimming pool more than made up for the minor issues with the room itself which had a super comfy bed and was all lovely and clean.
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: Be mindful that the restaurant closes quite early 9pm even on the weekends.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Set on the banks of the quiet part of the River Mersey, the hotel is very comfortable and welcoming, with the attached Spa, pool and fitness centre very popular and busy. The restaurant has quite a good menu available, and we were very impressed with the food. All the staff were welcoming, polite and helpful. It’s close to a number of motorways and walking distance to the Metrolink tram station which links all parts of the area, so it’s a perfect location to get quickly into central Manchester, and 5 minutes to the motorway by car.
Rather than pay the City Centre hotel car parking charges of £24 a day, we will henceforth stay here and spend £4.20 on an all-day tram ticket which takes you all over the city, right into the heart of the High Street and shopping districts.
Rather than pay the City Centre hotel car parking charges of £24 a day, we will henceforth stay here and spend £4.20 on an all-day tram ticket which takes you all over the city, right into the heart of the High Street and shopping districts.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Check in was fast and efficient, told all about the hotel and what was on when and where etc, very helpful.
Breakfast buffet was outstanding, eggs made to your liking and just ask for toast and it arrives, the staff were excellent and we was made very welcome.
Had an evangelist meal in the bar, excellent price and was delicious.
Evening entertainment on Saturday night was a great singer, he was very good indeed.
Pool excellent size and open till 10pm, along with adults only hydrotherapy area below ground and steam rooms and sauna and jacuzzi.
gym is excellent and open 24hours.
Location is a little outwards on the edge of East Didsbury but it’s a 10 min walk to the buses (magic bus is cheap fares) or Tram which is about 40 mins to Manchester Piccadilly Gardens or the train was cheap and was 10 mins to Piccadilly.
There is bowling and restaurants within a few mins of the hotel and lovely walks along the Mersey.
Will be back for many visits as the lad is in uni and this was a good location for us. And will also look to do food sorcery which is next door.More
Breakfast buffet was outstanding, eggs made to your liking and just ask for toast and it arrives, the staff were excellent and we was made very welcome.
Had an evangelist meal in the bar, excellent price and was delicious.
Evening entertainment on Saturday night was a great singer, he was very good indeed.
Pool excellent size and open till 10pm, along with adults only hydrotherapy area below ground and steam rooms and sauna and jacuzzi.
gym is excellent and open 24hours.
Location is a little outwards on the edge of East Didsbury but it’s a 10 min walk to the buses (magic bus is cheap fares) or Tram which is about 40 mins to Manchester Piccadilly Gardens or the train was cheap and was 10 mins to Piccadilly.
There is bowling and restaurants within a few mins of the hotel and lovely walks along the Mersey.
Will be back for many visits as the lad is in uni and this was a good location for us. And will also look to do food sorcery which is next door.More
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great hotel with leisure club facilities thrown in, next to the great river Mersey within easy reach of the City.
We loved the personal touch from walking in to reception to be greeted by Sophie to friendly Red in the restaurant for breakfast.
Rooms are compact - hanging space limited as there’s no wardrobe but clean with fresh linen and restocked tea and coffee every day. Our shower was lovely and the blackout good.
We tried the new breakfast to go - continentalish with fruit, yoghurt and honey, muffin and water ideal for our 6:30am start one day. Otherwise self service breakfast is all the usual features and a buffet style cooked breakfast. You could ask for special omelettes etc too. Plentifully supplied even after 9am when breakfast finishes at 9:30am.
Meals are available at other times. Good coffee shop and lounge area too overlooking the pool.
Use of facilities included in your booking. It is a busy working gym and pool so the car park can fill up but still has plenty of space.
Staff can’t help you enough no matter who is on duty. Great little hotel and location.
We loved the personal touch from walking in to reception to be greeted by Sophie to friendly Red in the restaurant for breakfast.
Rooms are compact - hanging space limited as there’s no wardrobe but clean with fresh linen and restocked tea and coffee every day. Our shower was lovely and the blackout good.
We tried the new breakfast to go - continentalish with fruit, yoghurt and honey, muffin and water ideal for our 6:30am start one day. Otherwise self service breakfast is all the usual features and a buffet style cooked breakfast. You could ask for special omelettes etc too. Plentifully supplied even after 9am when breakfast finishes at 9:30am.
Meals are available at other times. Good coffee shop and lounge area too overlooking the pool.
Use of facilities included in your booking. It is a busy working gym and pool so the car park can fill up but still has plenty of space.
Staff can’t help you enough no matter who is on duty. Great little hotel and location.
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Date of stay: April 2022Trip type: Travelled with family
Room Tip: Good parking but be prepared to walk. Rooms 110 etc are a floor down and 200 etc are ground floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was our second visit to the hotel while visiting our daughter at university. The staff are fantastic - friendly, helpful and professional, genuinely seeming to enjoy working with people.
The leisure club, particularly the 25 metre pool with proper lane swimming is great and the changing rooms, like the rest of the hotel are spotless.
We had a bigger room on this occasion which made for a more comfortable stay than last year’s “small double” .
Breakfast was nice but we got there at 9am and there were very few croissants / pastries left and they weren’t replenished which was strange as the cooked food was still being refilled near 10am! Otherwise is a nicely laid out buffet breakfast with a nice view!
If you don’t want to pay £13.95 for breakfast, the hotel has a really nice coffee shop with a wide choice of food and drinks so room only would be a good option.
We walked into Didsbury for dinner and drinks (about 25 minutes). There’s lots of choice. The tram stop at East Didsbury is only a 10 minute walk away so great for getting into the city. We’d definitely stay again.
The leisure club, particularly the 25 metre pool with proper lane swimming is great and the changing rooms, like the rest of the hotel are spotless.
We had a bigger room on this occasion which made for a more comfortable stay than last year’s “small double” .
Breakfast was nice but we got there at 9am and there were very few croissants / pastries left and they weren’t replenished which was strange as the cooked food was still being refilled near 10am! Otherwise is a nicely laid out buffet breakfast with a nice view!
If you don’t want to pay £13.95 for breakfast, the hotel has a really nice coffee shop with a wide choice of food and drinks so room only would be a good option.
We walked into Didsbury for dinner and drinks (about 25 minutes). There’s lots of choice. The tram stop at East Didsbury is only a 10 minute walk away so great for getting into the city. We’d definitely stay again.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Don’t be tempted to book the small double unless you are alone as they are tiny!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kyle Sheridan, General Manager at Waterside Hotel and Leisure Club
Responded 14 Mar 2023
Hello Shades100, Thank you for taking the time to leave such a great review. Its great to hear that you had such a great stay and really made the most of the facilities we offer at the Waterside. I'm sorry to hear that we had run out of pastries by the time you made it to breakfast. I hope you enjoyed your meal despite this. Its always brilliant to welcome guests back, we hope you choose to stay with us again next time you are in Manchester. Kind regards, Kyle, Hotel Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here on several occasions. Staff at reception are the most helpful I've ever experienced. They even recommended where to eat out and advised on using the tram to get around- really helpful as we didn't know the area.
The leisure facilities are great and the spa is brilliant after a hard day at work. The gym is a little busy as it is used by people who are members here, but there are plenty of different sections to use, including a ladies only section.
The rooms aren't the biggest, but they are clean and well maintained- the drawer of biscuits is a nice touch!
The leisure facilities are great and the spa is brilliant after a hard day at work. The gym is a little busy as it is used by people who are members here, but there are plenty of different sections to use, including a ladies only section.
The rooms aren't the biggest, but they are clean and well maintained- the drawer of biscuits is a nice touch!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kyle Sheridan, Guest Services / Front Office at Waterside Hotel and Leisure Club
Responded 24 Feb 2020
Hi Noofest, Thank you for taking the time to review us, always great to hear from a repeat customer we love having you stay with us. I have passed on your feedback to the team who very much appreciate your kind words. See you soon. Kyle S
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When I was there last month, there were no loungers out. Next to the cold shower was supposed to be some kind of salt/aromatherapy room. Although sat in there it didn’t appear to either be working at all or was very poor. The benches didn’t feel heated.
Hello,
Yes when you stay with us the onsite leisure facilities are included.
Hello,
Taxi's cost around 10.00-15.00 pounds from the airport to the waterside.
Hello,
We have a wet spa only and do not offer treatments at this moment in time.
"Good size bathroom and comfy bed. Tea/coffee making available and a good size Samsung TV, much to my husbands delight."Read full review
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PRICE RANGE
R 1,824 - R 2,338 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the waterside hotel and galleon leisure club, the galleon hotel leisure
LOCATION
United KingdomEnglandGreater ManchesterManchester
NUMBER OF ROOMS
45
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingWATERSIDE HOTEL AND LEISURE CLUB - UPDATED 2024 Reviews & Price Comparison (Manchester, England)
Frequently Asked Questions about Waterside Hotel and Leisure Club
Which popular attractions are close to Waterside Hotel and Leisure Club?
Nearby attractions include Fletcher Moss Park & Botanical Gardens (1.1 km), Grosvenor Casino Didsbury (0.6 km), and Cineworld Didsbury (0.7 km).
What are some of the property amenities at Waterside Hotel and Leisure Club?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Waterside Hotel and Leisure Club?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Waterside Hotel and Leisure Club?
Yes, free parking is available to guests.
What are some restaurants close to Waterside Hotel and Leisure Club?
Conveniently located restaurants include Didsbury, Ashlea, and Indian Tiffin Room.
Are there opportunities to exercise at Waterside Hotel and Leisure Club?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Waterside Hotel and Leisure Club?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Waterside Hotel and Leisure Club?
Many travellers enjoy visiting Stockport Air Raid Shelters (4.1 km), Staircase House (4.3 km), and Victoria Baths (6.3 km).
Does Waterside Hotel and Leisure Club have any great views?
Yes, guests often enjoy the river view available here.