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Dakota Manchester combines style and impeccable service, with sophistication at its heart. With a destination cocktail bar and brasserie-style grill, quality produce is showcased at its best in a stunning setting. Located on Ducie Street, in Manchester city centre, just a five-minute walk from Piccadilly Station, this boutique hotel is the ideal location. Dakota Grill offers signature steaks from the best British farms, as well as the freshest seafood dishes and desserts. The bold, stylish bar provides timeless classics and modern creations, enjoyed on the outdoor terrace, in the Cigar Garden or in Dakota’s Champagne Room. Luxury hotel rooms and suites provide an ideal retreat, from the elegant Classic Rooms and Garden King Rooms with terraces to Manchester’s largest, most striking penthouse suite, the two-bedroom Grand Deluxe, with views across the city. All are equipped with smart TVs, Sky packages, complimentary WiFi, en-suite bathrooms with rainfall showers and bespoke toiletries.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Business
Languages Spoken
English
Location
29 Ducie Street, Manchester M1 2JL England
Dakota Manchester
2,216 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Dakota Manchester stands out for its stylish atmosphere and prime location, with many travelers lauding the well-furnished, clean rooms with luxurious touches. While the hotel's service and high-quality dining options earn praise, some guests have called out service inconsistencies and the lack of certain amenities.
The room quality is appreciated, yet some reviewers warn of noise disturbances and extra costs. Despite mixed sentiments on value, the Dakota's cleanliness and comfortable ambiance frequently receive positive remarks.
Location
Convenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Noise level
Noisy
Service
Inconsistent
Amenities
Top-notch
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We booked a mid week couples overnight stay dinner bed and breakfast £175 for our wedding anniversary. From the moment we arrived we were made to feel most welcome, the valet parking was seamless with bags taken directly to our beautiful room and check in was quick and very friendly. Our room was a standard room but it was lovely and very comfortable with all amenities we required and even the extra touches of a note from the manager with chocolates for our anniversary. The attention to detail with all staff wearing masks and free masks available at the door, hand sanitising stations and appropriate signage, with regular sanitising of surfaces was excellent. The hotel is impeccable with a very modern luxurious feel but with cosy areas and has a lovely bar, terrace and outdoor covered cigar terrace. The restaurant was lovely for our evening meal where the food presentation and taste was excellent. The breakfast menu was fantastic, The staff were always attentive chatty and very knowledgeable where needed. We have had a fabulous stay and it exceeded our expectations. We will be returning and recommend to anyone that it is a lovely place to stay.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dakota Manchester, General Manager at Dakota Manchester
Responded 07 Sept 2020
Dear johnhY462PD, Thank you so much for taking the time to share with us your thoughts regarding your recent stay here in Dakota Manchester. I am delighted to read your kind words regarding your anniversary getaway, especially that you felt safe and that our team were able to make you feel so welcome.I am also delighted to see that you were able enjoy both dinner and breakfast in our Grill and left us with full bellies and full hearts. It would be an absolute pleasure to welcome you back to join us again here in Dakota Manchester. Please do not hesitate to contact my Guest Relations Team directly on guestrelations@mcr.dakotahotels.co.uk for any future reservations. They will be more than happy to assist you. Kind Regards, Matt Townley General Manager
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I stayed at the Dakota Manchester last night 15/1/20 for the first time and wasn’t disappointed. After what seemed like an endless meeting at work I travelled to Manchester and was so tired so I will point out I didn’t use the bar or restaurant and this hotel was still amazing just from the room.
I walked in and though this place is so chic I worried I wasn’t fancy enough to stay in this hotel but my worries were put aside by the warm welcome from the two lovely ladies on reception.
I went straight to my room and was so impressed by how cozy it was. The decor was very “New York” I had a view of the canal and sat watching the ducks swimming. The bed was huge and cozy and the amenities were all Dakota branded and very lovely but it was small things that made the difference that you may not notice at first glance but a lot of other hotels wouldn’t think of.
I took a shower in the rainfall shower and there were two bath towels but under the sink was a hamper with extra towels, face cloths and toilet rolls to use rather than calling room service. The desk area had a slate that you can use to sit hot hair straighteners on. Even the tea/coffee station had an extra little dish to put used teabags. The desk area had a media hub where you can plug in your own gadgets and stream to the flat screen
The hotel was very quiet and I had a brilliant night sleep. I was out like a light.
Everything in the room was so good I actually started looking for faults or something out of place and there was nothing. Not a speck of dust or a dirty glass in sight
Can’t wait to go back again and try the bar and grill
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dakota_Manchester, Manager at Dakota Manchester
Responded 18 Jan 2020
Dear debs82_11, Thank you kindly for taking the time to share with us your thoughts regarding your recent stay here in Dakota Manchester. I am so thrilled to read that you enjoyed your Dakota experience from start to finish, from the welcoming nature of our fabulous team to the comfort and homeliness of your bedroom. We would be delighted to welcome you back as always to join us here in Dakota Manchester. Please do not hesitate to contact my Guest Relations Team directly on guestrelations@mcr.dakotahotels.co.uk for any future reservations. They will be more than happy to assist you. Kind Regards, Matt Townley General Manager
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This hotel is rated #1 in Manchester on Trip Advisor and they deserve it!
Hotel: very very luxurious with every detail thought of (even down to detail in the lifts!), extremely clean, staff so welcoming and friendly, location is perfect near Piccadilly station, two car parks 30 seconds walk (£15 for 24 hours) or on-site parking too.
We had a Signature Suite, huge bedroom/seating area, bed could easily fit 4 people in, lovely lit up wardrobe with plenty of space, desk/dressing area and also a sofa & chair and table, the suite also had 2 bathrooms! The air con worked amazing. Huge heavy wooden & glass oriental style sliding doors separated the different areas of the suite which was another touch of luxury not just basic doors. Room was extremely clean and had a ripping sticker on the door when waking in so you know it was freshly sanitised too.
One bathroom had a free standing bath and dressing area and the other with a shower which was also a mini steam room with seat inside and heated flooring. Everything was thought of - room included Bulgari toiletries and Dakota toiletries (both great quality and triple the size of other hotels toiletries), slippers & robe, Nespresso machine & pods, regular coffee packets & tea too, complimentary stocked mini bar, full Sky TV package. I believe the complementary mini bar and robes are only in the Suites but available on request, either way this wouldn’t make or break the experience!
In the morning we had breakfast delivered to our room (Tier 3 when visiting so restaurant was closed for dining in) we paid £15pp and had huge tray of food brought to us. 2x everything - sausage sandwiches, fruit pots, croissants, pain au chocolats, granola with yoghurt and orange juice. It’s like the breakfast buffet came to us.
Would highly recommend staying in this hotel if you are visiting Manchester!! We will definitely be coming back once restrictions are lifted so we can experience the Dakota restaurant & grill and stay over again.
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dakota Manchester, General Manager at Dakota Manchester
Responded 19 May 2021
Dear Sarah_Mc94, Thank you kindly for taking the time to share with us your thoughts regarding your stay with us back in December. It is an absolute delight to have the team back in the business and your review from the last time we were open only makes us more excited. We are absolutely thrilled that you had such a wonderful experience then and hope to welcome you back for more memorable nights soon. Please do not hesitate to contact our Guest Relations Team directly on guestrelations@mcr.dakotahotels.co.uk for any future bookings, it would be their pleasure to assist you. We very much look forward to hearing from you soon. Kind regards, Matt Townley General Manager
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I'd stayed here a couple of times prior to this trip and have very much enjoyed my visits. So I suggested to my partner that we stay here for his birthday weekend in January.
We left our room at 12.30 on the Saturday afternoon, the room hadn’t been serviced at this point. We returned at around 18.00 to find the room had been serviced and two Thomas Sabo rings that had left on the table by the window, had been removed.
We reported this to the reception desk and they said they would contact housekeeping to see if anything had been found. On Sunday morning before we checked out, we searched the entire room and all of our bags just in case the rings had been moved, they weren’t anywhere to be seen.
I checked again with one of the ladies at reception who said the same thing about checking with housekeeping. To be honest she didn’t seem the slightest bit interested or concerned.
Strangely, the table where we had a bottle of champagne and chocolates had not been cleaned up, but the rest of the room was. This was where the rings had been left and were last seen by myself and my partner.
We were both thoroughly upset and distressed from the situation and would strongly advise avoiding the hotel and to anyone already booked, DO NOT leave any personal belongings unattended in your room!
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Date of stay: January 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dakota_Manchester, General Manager at Dakota Manchester
Responded 08 Feb 2020
Dear JS19744, I was disappointed to read your recent review. My team and I aspire to deliver a level of service which we hope is memorable for all the right reasons, I am very concerned that this has not been your impression on this occasion. After several conversations with various members of our senior team, I am disappointed that you feel our thorough investigations didn't provide you with the outcome you were looking for. I am sure you will have realised from our prompt action, that we take allegations like yours extremely seriously. As previously mentioned, we are absolutely willing to assist with any further queries you may have. Kind Regards, Matt Townley General Manager
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I brought my husband to Manchester to celebrate his 40th Birthday, and our 5th Wedding Anniversary. At the last minute, we decided to book the Dakota based on some fantastic reviews, and a decent price. We weren't disappointed. From the moment you step inside the hotel reception, you feel as though you are in the very best of 5 star hotels, even though it is graded 4 star. I imagine the addition of a spa or a pool would change this. The staff were very friendly and the place just felt very luxurious. We loved our room, complete with a comfortable double bed, and a huge telly which had Sky Sports and Movies on it! There was also a mediahub so we could use Bluetooth to play our own music from our phones through the television speakers. The bathroom was exactly what my husband had hoped for as he just loves powerful showers. The hotel also has a fantastic location, a 5 minute walk from Piccadilly Train Station, and just a 10 minute walk into the Arndale Centre, and within a very short walking distance of a Morrisons and a Sainsburys. The only fault I had was that the pillows were a little uncomfortable. I prefer a flatter pillow, and they were quite large pillows. This wasn't enough to put me off the hotel itself though. We will definitely be staying here next time we visit Manchester.
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Date of stay: January 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dakota_Manchester, Manager at Dakota Manchester
Responded 09 Feb 2020
Dear Jolene1708, Thank you so much for taking the time to share with us your thoughts regarding your recent stay here in Dakota Manchester. I am thrilled to read that you enjoyed your stay with us here, that you loved your room and our comfortable beds. Our media-hubs and our sky package are a fantastic addition to our rooms, along with our powerful rainfall showers. We do offer alternative pillows on request as we recognise that our guests have preferences. Please do let us know and we can have these placed in your room. We would be delighted to welcome you back as always to join us here in Dakota Manchester. Please do not hesitate to contact my Guest Relations Team directly on guestrelations@mcr.dakotahotels.co.uk for any future reservations. They will be more than happy to assist you. Kind Regards, Matt Townley General Manager
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We stayed at the Dakota on 10th July 2020 for our wedding anniversary. I had heard great things about the hotel so was very excited to book it for a special treat. We booked a suite and was expecting a thoroughly indulgent, luxurious night away. The hotel itself is beautifully designed and the suite was very stylish, but the little details you’d expect from a suite costing this much were missing and the overall service we received at the hotel was disappointing.
We’d explained to the hotel it was our wedding anniversary and had booked the most expensive suite - it would have been a nice touch if the hotel had made some effort to mark the occasion and make it special which I would have expected for a hotel like this and given the money we were spending for the night. For example, I would have expected a bottle of champagne waiting for us in the room or even just a complimentary glass of champagne at the bar but nothing materialised. Usually at dinner when it’s a special anniversary a restaurant makes an effort to send a special dessert out with happy anniversary iced around the edges but again nothing was done to make the occasion more special for us. The service in the bar and the restaurant was not great, we had to wait a considerable time to get served at the outside terrace even though staff were standing around talking. The service at the front desk of the restaurant and in the restaurant was not very friendly and came across as rather aloof. We felt like very much like the hotel we’re doing is a favour by letting us stay there! We’d spent a lot of money on this night with the suite, drinks and dinner but the level of customer service fell very short of what we’d have expected. I’ve genuinely had better customer service in a travel lodge.
There were no dressing gowns or slippers in the suite, or any bottles of water - again things we’d expect in a hotel of this coat let alone in the suite. We had to phone down two times and wait an hour to be sent dressing gowns. We ordered breakfast to the room but it arrived cold and undercooked (the smashed avocado was barely cut up on top of the bread let alone smashed). They did not provide any milk for the coffee and tea and no butter or jam for the bread so we had to phone down again for those and again wait for those to be brought up. Keep having to phone down to reception and jump up to answer the door was not the relaxing indulgent morning we’d hoped for.
When we were checking out, no one asked how our stay was and despite there being a lot of staff stood around in the reception, none of them were friendly or spoke to us whilst we waited for the valet to get our car.
Overall we came away feeling disappointed, the service and staff make a hotel experience and whilst the hotel looked fabulous, the service we received certainly fell short and did not make it the magical anniversary night we’d imagined.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dakota Manchester, General Manager at Dakota Manchester
Responded 13 Jul 2020
Dear Lotsandlots41, Thank you for taking the time to share your thoughts with us regarding your recent stay here with us in Dakota Manchester. All feedback is integral to us here as we strive to go above and beyond for all of our Guests, and so I am disappointed to read that you did not feel as though you received an authentic Dakota experience here with us over the weekend. These are certainly not the standards we pride ourselves on at Dakota. I would be delighted to discuss this further with you in order that I may have the opportunity to restore your loyalty here at Dakota Manchester. Please do contact myself directly at mt@mcr.dakotahotels.co.uk, I will personally ensure that you are well looked after upon your next visit to the city. Kind Regards, Matt Townley General Manager
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We stayed at this hotel to celebrate our 20th wedding anniversary , staying in a King room on the 7th floor on a Breakfast and Dinner meal package that was good value
Check in was quick with the valet parking staff very helpful and professional, the whole hotel is spotless with lovely friendly staff welcoming you as you walk though .
We found our room sealed with a sanitation seal on the door , that gave us confidence the COVID cleaning systems in place were very efficient ( even the lifts had hand sanitizer placed inside )
Room was gorgeous and well presented , we did have two issues unfortunately. I had booked the Indulgence Package that included the rose petals, champagne and chocolates unfortunately the chocolates were missing . Although having asking at reception about them , they were left in our room when we returned later on that day
The second issue was the air conditioning and fan in the bathroom would not turn off all night , even though the controls panel was off and light off . This did make the nights sleep restless a little , with it being late when we arrived back to the room we never called down to ask for help , although we did mention it on check out to maybe be looked at .
Overall the hotel is amazing with staff being friendly and very welcoming
The new terrace bar is a fantastic area to have a drink and snacks and found the prices to be inline with other 5 star hotels in the UK
We will definitely stay again on our travels to Manchester again just hoping for a room without the issues of the fan noise keeping us awake most of the night .
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dakota Manchester, General Manager at Dakota Manchester
Responded 07 Sept 2020
Dear kevinmT3764MB, Thank you so much for taking the time to share with us your thoughts regarding your recent stay here in Dakota Manchester. Firstly, let me say how delighted I am to read that, for the most part, you had an relaxing and enjoyable Dakota experience, especially that you felt safe here in the hotel despite this strange and testing time. I also highly appreciate your feedback regarding the areas in which you believe we can improve our service here at Dakota Manchester. I will ensure that all points are discussed with my Management team and that the building issues are sorted in due course. It would be an absolute pleasure to welcome you back to join us again here in Dakota Manchester. Please do not hesitate to contact my Guest Relations Team directly on guestrelations@mcr.dakotahotels.co.uk for any future reservations. They will be more than happy to assist you. Kind Regards, Matt Townley General Manager
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First class room , unlike most hotels this was very female friendly , full length mirrors , plugs near mirrors for hair etc even a stone hair straightener set into dressing table !
Mini bar , slippers, little things making the difference .
Staff all very helpful .
Ate in restaurant on the evening , pleasant surprise as this was not your average hotel food they served . Delicious and great wine list .
Fabulous outdoor heated terrace too .
Great reward scheme too , will definitely return .
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Date of stay: August 2021Trip type: Travelled with family
Room Tip:They have valet parking which was £30 but on the return of our car it had inside two bottles of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dakota Manchester, General Manager at Dakota Manchester
Responded 28 Aug 2021
Dear Christine H, Thank you so much for taking the time to share with us your thoughts regarding your recent stay here in Dakota Manchester. I am absolutely delighted to read of your Dakota experience, from the thoughtfulness of the layout of your bedroom, to our wonderful team and chef's offerings in our Grill. It would be an absolute pleasure to welcome you back to join us again here in Dakota Manchester. Please do not hesitate to contact my Guest Relations Team directly on guestrelations@mcr.dakotahotels.co.uk for any future reservations. They will be more than happy to assist you. Please do also download our Loyalty App, if you have not done so already, in order that we can showcase our appreciation and begin to reward you for you loyalty to us here at Dakota. Kind Regards, Matt Townley General Manager
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As a midweek treat my husband and I decided to try somewhere new, we have tried several other hotels in Manchester. Due to the recent lockdown we were a little unsure what to expect.
Upon arrival we were checked in straightaway, hand sanitiser was readily available throughout the hotel, even inside the lift! The concierge was SO helpful and welcoming, he gave us a tour of the bar and restaurant areas. This wonderful welcome set us up for the perfect stay.
We went to our room which was spectacular, we had booked a Garden Terrace room. There is a decent size balcony with lovely furniture and even a retractable canopy. The bathroom was absolutely spotless. Clearly a lot of thought has gone into this hotel, the amenities are amazing.
After we unpacked we had drinks and food on the outside terrace area. This area is lovely and despite the heavy rain we were kept completely dry and warm with the outside heaters. The staff were all very attentive.
We went back to the room and were pleasantly surprised to find Sky Movies were available free of charge.
We had booked the dinner, bed and breakfast option and had a meal in the restaurant that evening, even though there is currently a reduced menu there was something for everyone. We both opted for fillet steak which was cooked to perfection!! Again the staff were so attentive.
I had the best nights sleep ever.. the beds are so comfortable.
Breakfast was perfect, many options available, and the server was so lovely, making sure we had everything we wanted.
I cannot say enough how amazing this hotel is, especially due to the difficult times we are all in. I will be booking a return visit very soon!!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dakota Manchester, General Manager at Dakota Manchester
Responded 04 Aug 2020
Dear MrsH290510, Thank you so much for taking the time to share with us your thoughts regarding your recent stay here in Dakota Manchester. I am delighted to read that we were able to make your midweek break such a treat and that, despite the Manchester rain, you were so comfortable on our new terrace and had such a relaxing evening in your Garden King room. It would be an absolute pleasure to welcome you back to join us again here in Dakota Manchester. Please do not hesitate to contact my Guest Relations Team directly on guestrelations@mcr.dakotahotels.co.uk for any future reservations. They will be more than happy to assist you. Kind Regards, Matt Townley General Manager
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My husband and I stayed at Dakota for our 5th wedding Anniversary located a short walk from the train station, check in for quick, hotel room luxurious with beautiful bathroom and the most comfortable bed. We enjoyed afternoon drinks in the outside cocktail bar and had a lovely meal in their grill restaurant. We also enjoyed breakfast the next morning, all the staff very attentive they can’t do enough for you, in light of Covid the hotel felt very safe with hand sanitizers everywhere and masks encouraged in common areas. We would highly recommend this hotel and hope to return thanks Dakota x
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dakota Manchester, General Manager at Dakota Manchester
Responded 26 Sept 2020
Dear Wendi614, Thank you so much for taking the time to share with us your thoughts regarding your recent stay here in Dakota Manchester. I am absolutely delighted to read that not only did you feel safe here with us during these strange and testing times, but that you were also able to kick back and relax throughout the hotel, from your bedroom to our Bar and Breakfast. It would be an absolute pleasure to welcome you back to join us again here in Dakota Manchester. Please do not hesitate to contact my Guest Relations Team directly on guestrelations@mcr.dakotahotels.co.uk for any future reservations. They will be more than happy to assist you. Please do also download our Loyalty App, if you have not done so already, in order that we can showcase our appreciation and begin to reward you for you loyalty to us here at Dakota. Kind Regards, Matt Townley General Manager
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There are more places to choose from in the Manchester area.
PRICE RANGE
R 3,153 - R 5,448 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandGreater ManchesterManchester
NUMBER OF ROOMS
137
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
