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Sofitel London Gatwick Hotel

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Traveller (1196)
Room & Suite (441)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Four-star luxury hotel, uniquely attached to Gatwick Airport terminal, Sofitel London Gatwick boasts 3 restaurants & 2 bars to dine in including Club Lounge on the 8th floor with runway views. The hotel offers 8, 15 or 21 day parking packages with onsite parking. 11 extensive meeting and event rooms. The hotel is 30 minutes from central London on train and all its attractions.
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Property amenities
Restaurant
Room service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Rate:Park, Stay & Fly
Hotel deals

Location

Full view
59Somewhat walkable
Grade: 59 out of 100
36Restaurantswithin 1 km
1Attractionwithin 1 km
9 559Reviews
1 350Photos
166Q+A
100Room tips
Traveller rating
  • 5 155
  • 3 065
  • 883
  • 285
  • 171
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Popular mentions
Welcoming,friendly, helpful staff. Clean quiet room with hairdryer and delicious smelling toiletries. Breakfast was plentiful and scrumptious with great choices. Lovely to see friendly smiling waiting staff first thing in the morning. Stayed the night before our morning flight,
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We use this hotel regularly the bedding and beds are totally lush. We recently stayed in one of their rooms with a lounge, it was so nice to sit on a sofa and chill, have a desk to sort out our paperwork and a dining table to chat over. We usually use the downstairs bar but it
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Stayed like most for one night before flight next day. It was a surprise birthday break to Venice for my girlfriend. The trip was great but made even more special from the lovely touches the hotel gave us. Thank you again for beginning our special break absolutely perfectly.
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Stayed here for a night recently prior to an early morning flight, great hotel, clean and comfortable spacious room, the staff were friendly and very helpful, an excellent start to a weekend away, will use again if flying early from Gatwick
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Response from Sofitel_LGW, General Manager at Sofitel London Gatwick Hotel
Responded 2 days ago
Bonjour PLonsdale850, Thank you for taking the time to send your feedback. We believe a great night’s sleep is a great start to the day, as a purpose built hotel we are proud to have excellent sound proofing whilst being connected to the airport terminal only 2 minutes’ walk. We truly appreciate your feedback and I hope to have an opportunity to welcome your return to our Hotel on your next travels through Gatwick. Kind Regards, Yasmin Keen General Manager
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I have used a lot of airport hotels and this is the best by far of all the hotels I have stayed in. The staff were extremely courteous and friendly. To accommodation was excellent and exceptionally clean. As a solo traveller I found the experience a great start to my business
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Response from Sofitel_LGW, General Manager at Sofitel London Gatwick Hotel
Responded 2 days ago
Bonjour Couplethatdoes, What a lovely feedback! Thank you for that! A special thank you for praising the high standards of service provided to you all throughout the hotel. This is our utmost reward. I have sent your feedback to the team who were very proud to see, thank you. Next time you stay with us why not try the new menu in our Urban Café or a cocktail in Le Ciel Bar overlooking the central atrium. We look forward to welcoming you back with our undivided attention. Kind Regards, Yasmin Keen General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Very comfy bed
Professional photo exclusively commissioned by TripAdvisorSofitel London Gatwick Hotel
The Standard Room at the Sofitel London Gatwick
Twin room, very comfortable beds
desk & TV
Photo provided by managementSofitel London Gatwick Hotel
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Bonjour Jade29098, I hope this finds you well. Our 8th floor is exclusively dedicated to our Luxury rooms. We do have our Superior room with Runway view available for the discounted upgrade rate of £40. Should you wish to upgrade your booking, please do contact our Guest Relations Team team and we will be glad to assist. Kindest regards, Marie Simon Guest Relations Executive
1 vote
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How long will the internal tunnel be closed for please.
Bonjour, Due to recent weather conditions a concern has been raised by Gatwick airport who own the tunnel which is currently being investigated. Once again we sincerely apologise and know this is an inconvenience and should not have happened. We have additional staff on hand to assist all our guests during this time and Gatwick airport maintenance team is currently working on it. As we prioritise the health and safety of our guests we thank you for your patience due to this matter as this is beyond the hotels control. Kind regards, Guest Relations Team
0 votes
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Bonjour Anna P, Thank you so much for your query. Please do contact us on 01293 567070, as we will be delighted to inform you about our rooms categories. We look forward to hearing from you. Kind Regards, Mayssar Salameh Guest Relations Manager
0 votes
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Staying here in June prior to flying. What's the best way to get in to London for the night. Thanks
Bonjour Mazziem28, Thank you so much for your query. The best way to get to London is by train, which is from the South Terminal as we are located at the North Terminal. There is a shuttle that runs 24/7 between the 2 Terminals every 3-5 mins. You can take trains to London Victoria or London Bridge every 10-15 mins. Please feel free to contact us for any further details. Best regards, Mayssar Salameh Guest Relations Manager
3 votes
Bonjour flyinghigherthanyou, Thank you so much for your query. Children access in the lounge is only permitted with parental supervision. Please feel free to contact me for any further details. Best regards, Mayssar Salameh Guest Relations Manager
1 vote
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12345634
"If you are departing early ask for a quiet room."
"Reception very helpful"
"All rooms are great as they overlook an inner courtyard. Nothing to see outside but the industrial side of a huge airport."
"Best views, accessibility, large space rooms on first floor"
"All rooms are good"
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PRICE RANGE
US$134 - US$230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel london gatwick hotel crawleysofitel hotel london gatwicksofitel hotel crawleysofitel crawleycrawley sofitelgatwick london sofitelgatwick hotel sofitel
LOCATION
United KingdomEnglandCrawley
NUMBER OF ROOMS
518
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