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Europa Gatwick Hotel

Traveller (1191)
Room & Suite (406)
Dining (9)

About

Location
Cleanliness
Service
Value
The Europa Hotel Gatwick is one of three Britannia Airport Hotels in Gatwick and is an ideal place to stay for those looking for Gatwick Airport Parking. With its Spanish and Mediterranean themed architecture this hotel offers excellent value, comfort as well as first class facilities. The hotel has its own courtyard with beautifully landscaped gardens and fountain which are the perfect place to relax.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Banquet Room
Breakfast Available
Conference Facilities
Meeting Rooms
Multilingual Staff
Public Wifi
Sauna
Wheelchair Access
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Room features
Accessible rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
HOTEL CLASS
3 255Reviews
1 191Photos
35Q+A
100Room tips
Traveller rating
  • 96
  • 340
  • 566
  • 503
  • 1 750
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  • English
After a few hours in our bed we were awoken with really itchy bites. We killed a bed bug and it was full of our blood... Although we were moved to another room in the middle of the night we were offered no refund or apology despite providing photographic evidence of our bites
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Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick Hotel
Responded yesterday
Thank you for your comments, your complaint email has been dealt with.
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Couldn’t wait to leave! The most uncomfortable sleep I have ever had if you could call it that because most of my night was spent awake! —Lumpy thin hard mattress- my back is absolutely killing me today —window had massive gaps in so room very cold and breezy and could hear
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Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick Hotel
Responded 3 days ago
Thank you for your comments which have been passed onto Management
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Booked a four day break with Naional Holidays, and The Europa was their 'mystery hotel' The hotel has a Spanish look about it, all dark wood etc, we were first in the queue for resception off the coach, a workman was in front of us, the other resceptionist had another person to
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Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick Hotel
Responded 5 days ago
Thank you for your comments. There are many leaflets in the leaflet cabinet, some of which do have London attractions in them. Not sure what you mean by notices. We have plenty of other Britannia hotel pictures around the hotel and also the menu. Only a couple of notices by the Receptions and Bar all in the safety of guests and staff.
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Overall very good. We stayed on a stay and fly package, very good value. Food was freshly cooked and reasonably priced. The main restaurant was a car very only, which seemed a waste as downstairs in the bar you had a good choice of meals. Staff pleasant and helpful. Hotel
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Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick Hotel
Responded 5 days ago
Thank you for your comments.
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I was dubious to stay in this particular hotel due to the shocking reviews however my friend had booked it due to low price and parking for out flight from Gatwick the following morning. On arrival we had a HORRIFIC time parking with a pothole in the car park that can only be
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Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick Hotel
Responded 5 days ago
Thank you for your comments.
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"Maybe try somewhere else....."
"sleep in your car!"
"Do not go here."
"Try to avoid Lodge rooms, they are noisy and small. Main hotel room are larger and quite."
"Get a family sized one they have less noise coming in than the normal rooms"
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PRICE RANGE
US$39 - US$81 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
europa gatwick crawleyeuropa hotel gatwick
LOCATION
United KingdomEnglandCrawley
NUMBER OF ROOMS
211
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