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pentahotel Derby

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Traveller (121)
Room & Suite (26)
Dining (15)
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Overview
  • Excellent49%
  • Very good29%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“pool table”(108 reviews)
“free movies”(49 reviews)
“bar area”(73 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Fitness centre
4 Star Hotel
All hotel details
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Reviews (1 841)
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1 811 results
Traveller rating
853
529
281
88
60
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LanguageEnglish
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853
529
281
88
60
Show reviews that mention
All reviewspool tablefree moviesbar areawalk in showernice hotelwet roombusiness parkbusiness tripenjoyed my staytrain stationpride parkwould stay againsteakcity centrecar parkone night stayps4
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1 - 5 of 1 811 reviews
Reviewed 5 days ago

The room wifi speed was very slow and it took me a lot of time to get into share folders. I have to go to the reception everyday just to get new password for the better wifi speed connection. One of days, the hotel crew...More

Review collected in partnership with this hotel
Thank Kian Hwee Y
Response from JessicaDalyPenta, Manager at pentahotel DerbyResponded 3 days ago

Dear Kian Hwee Y, Thanks for the review of your stay with us at pentahotels. I am sorry that we didn’t get things quite right for you, we are always striving for perfection and I am sorry that your experience with us didn’t quite reach...More

Reviewed 6 days ago via mobile

Rubbish WiFi. This hotel prides itself on catering for business travellers. In fact, their corporate manager came & spoke to me over dinner about her plans for getting more firms on board with special rates. However, if it expects business travellers to stay then it...More

Thank Mary B
Response from JessicaDalyPenta, Manager at pentahotel DerbyResponded 3 days ago

Dear Mary B, Thanks for the review of your stay with us at pentahotels. I am sorry that we didn’t get things quite right for you, we are always striving for perfection and I am sorry that your experience with us didn’t quite reach this...More

Reviewed 1 week ago

We have stayed here before but on this occasion we were not told at check in that the road would be closed the following day due to derby marathon so was unable to move out of hotel Until 12 noon- this should have been advised...More

Review collected in partnership with this hotel
Thank HomanJG
Response from JessicaDalyPenta, Manager at pentahotel DerbyResponded 3 days ago

Dear HomanJG, Thanks for the review of your stay with us at pentahotels. I am sorry that we didn’t get things quite right for you, we were trying to communicate the road closure as much as we can upon arrival, I apologise that this information...More

Reviewed 1 week ago

Nothing special or fancy. All seems like a mash-up of everything in a small place. They should have a separate reception area. Gym is handy but it is very small. Evidently they're understaffed. I had to walk back to the bar just to get service...More

Review collected in partnership with this hotel
Thank 920johnsont
Response from JessicaDalyPenta, Manager at pentahotel DerbyResponded 3 days ago

Dear 920johnsont, Thank you for taking the time to post your review of your stay with us at pentahotels. I am sorry that your visit didn’t quite meet the expectations that we would have both had. We always try to fix things for guests when...More

Reviewed 1 week ago

We was very pleased with everything at hotel. My daughter and family was with us and was very pleased as well. We had my birthday meal in the restaurant Very good food. Only let down couple out side main door smoking and shouting till 3am....More

Review collected in partnership with this hotel
Thank Avrilandmartin
Response from JessicaDalyPenta, Manager at pentahotel DerbyResponded 1 week ago

Dear Avrilandmartin, Thank you for taking the time to post your review of your stay with us at pentahotels here on TripAdvisor. It was really nice to read your comments & I will be sure that the team are thanked for making your stay enjoyable...More

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Best Value Properties in Derby, United Kingdom
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Meeting Rooms
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$89 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$89 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (121)
Room & Suite (26)
Dining (15)
Business Centre & Event Rooms (2)
Questions & Answers
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jinty562017
11 March 2018|
Answer
Response from James G | Reviewed this property |
10 mins in a taxi at a cost of £7
0
Votes
sueleeson
25 July 2017|
Answer
Response from JessicaDalyPenta | Property representative |
Hi Sue, Thank you for your message, if you called the hotel on 01332 3760420 and provide an email address we will be able to send over a document of recommended hairdressers. Many thanks, Jess
0
Votes
Wacko22
20 June 2017|
AnswerShow all 2 answers
Response from BarboraPetirova | Property representative |
Hi, it's approximately 15 minutes by walk and 5 minutes by car. If you have any questions, please do not hesitate to contact us again. Best Regards, Penta team
0
Votes
Room Tips
"Serving Starbucks coffee."
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"Ask for a quiet area"
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"Room 205 was lovely. I think some are larger than others after talking to colleagues."
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"Ask for a second or third floor room.."
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