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Custom House Hotel

Custom House Place, Greenock PA15 1EJ Scotland See on map
Free Wifi
Free Parking
Non-Smoking Hotel
Wheelchair Access
Air Conditioning
3 Star accommodation
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30 Dec31 Dec
1 room, 2 adults, 0 children
Standard Room
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Reviews (149)
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All reviews bay hotel open door steak pie scottish breakfast five minute walk cooked breakfast old building soup would stay again fantastic stay business trip family members room was large evening meal great value for money sharon toiletries
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1 - 5 of 144 reviews
Reviewed 2 weeks ago

First, the good points: The staff were all wonderful. They could not have been nicer to us and were easy to talk to. The location is very handy as it's close to everything in the main town centre. The dining room and bar are really...More

Date of stay: December 2018
Thank 266ab266
Reviewed 11 October 2018 via mobile

Room was OK and close to where a family event was being held. The staff are friendly and helpful. This hotel could be fantastic with a bit of Tlc. Had to get the bedding changed as stained so check before you sleep. They also allow...More

Date of stay: October 2018
Thank alibax127
Reviewed 8 October 2018 via mobile

Stayed here for 3 nights for £195. Firstly staff were friendly & Breakfast was acceptable. Now the not so good things. We had room 6 the bed was terrible you could feel every spring & we found a pubic hair in a bed that was...More

Date of stay: October 2018
1  Thank Voyager438484
Reviewed 18 September 2018

Having booked a room over the internet as part of a holiday, I was looking forward to my two night stay over August. I had deliberately chosen it based on distance from railway stations, for which it was good. I had not chosen a meal...More

Date of stay: August 2018
1  Thank Martha B
Reviewed 10 September 2018 via mobile

Stayed overnight Saturday as attending a family wedding nearby. Had two double rooms , one of which they had put a travel cot in with lots of blankets and covers which was a lovely touch. Yes furniture is a bit dated but rooms large and...More

Date of stay: September 2018
Thank Lisa M
View more reviews
If you’re looking for a budget friendly hotel in Greenock, look no further than Custom House Hotel. More Given the close proximity to Lyle Hill (2.7 km), guests of Custom House Hotel can easily experience one of Greenock's most popular landmarks. Guest rooms include many amenities such as a flat screen TV. The property boasts a restaurant, to help make your stay more enjoyable. If you are driving, free parking is available, and while at Custom House Hotel, guests can go online with free wifi. During your visit, be sure to check out a popular Greenock ribs restaurant such as The Point Brewers Fayre, which is a short distance from Custom House Hotel. Looking for something to do in Greenock? Waterfront Leisure Complex (0.4 km), Clyde Cruises (0.3 km), and Inverclyde Tourist Group - Day Tours (1.1 km) are some popular attractions that are within walking distance of Custom House Hotel. The staff at Custom House Hotel looks forward to serving you during your upcoming visit. Less
Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Wheelchair Access
Room Service
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
Price range
US$56 - US$76 (Based on Average Rates for a Standard Room)
Formerly known as
The Bay Hotel
Also Known As
Port And Harbour Hotel
United Kingdom > Scotland > Inverclyde > Greenock
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
Price range
US$56 - US$76 (Based on Average Rates for a Standard Room)
Formerly known as
The Bay Hotel
Also Known As
Port And Harbour Hotel
United Kingdom > Scotland > Inverclyde > Greenock
Traveller (27)
Room & Suite (9)
Dining (8)
Family and Play Areas (1)
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Questions & Answers
Ask a question
16 August 2018|
AnswerShow all 3 answers
Response from 1966DUB | Reviewed this property |
22 October 2017|
AnswerShow all 7 answers
Response from kirsteen12 | Reviewed this property |
No not in mine x
Marie P
13 September 2017|
AnswerShow all 4 answers
Response from moira s | Reviewed this property |
Not to my knowledge. We ate in the dinning room. Have to be honest and say that for us, the breakfast was fab. Hope this helps.
Room Tips
"Bring an eye mask to sleep with."
2 weeks ago
Read review
"No escape from police sirens as hotel adjacent to police station"
03 Aug 2018
Read review
"We had room 16 facing street to custom house and garden lovely spotless room"
08 Jul 2018
Read review
"Well away from lift"
29 Apr 2018
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