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Craigmonie Hotel Inverness by Compass Hospitality

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9 Annfield Road, Inverness IV2 3HX Scotland
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Traveller (215)
360
Panoramas (13)
Room & Suite (190)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21/10/09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Craigmonie Hotel Inverness by Compass Hospitality
Updated 21/10/09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 38 in Inverness
Location
Cleanliness
Service
Value
Welcome to the Craigmonie Hotel Inverness by Compass Hospitality we are situated in a quiet leafy residential area, yet only a matter of minutes from the centre of Inverness, Scotlands newest and fastest growing city, the hotel dates back to 1880 with the ambience of a country house, the Craigmonie Hotel offers a comfortable and relaxed atmosphere in which to enjoy your stay, whether it be for business or pleasure. This fine independently run highland hotel boasts 40 well-appointed en-suite bedrooms ranging from single rooms, superior doubles and gorgeous family rooms. You will find a warm welcome complemented by professional service and a range of facilities for both you and your guests to enjoy throughout your stay at the Craigmonie Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
826Reviews11Q+A100Room tips
Traveller rating
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Alan1Bangor wrote a review 23 Jun
Bangor, United Kingdom533 contributions344 helpful votes
Hotel was fine as far as facilities go, but we were disappointed with our room which was essentially in a separate building at the back of the car park. Perhaps because we had booked with Booking.com we were shuttled to the "poor" rooms but we had paid £121.50 for the night and we expected better. The room was stale and felt as if it wasn't used much. The venetian blinds must have had 2-3 years worth of dust on them and needed a good clean. Prices in the bar were above average and there was no attempt made to socially distance people in the breakfast room. We felt a Premier Inn would outshine this place!
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Date of stay: May 2022
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Ceiniog wrote a review 19 Jun
Pembrokeshire, United Kingdom2001 contributions283 helpful votes
This is a typical city hotel that has clearly seen better days. Some of the interior fittings and decor show that it was a more "classy" place in the past. However, I think it is above average and I would have given it three and a half stars if I could. (Why is there a jump in the ratings from "average" to "very good"? Surely you need a "good" category?) Having said all that, our room was fine and the bed comfortable. We had dinner in the hotel's restaurant and both the menu and the food were good. (I can recommend the lamb shank.) Would we stay here again if passing through Inverness? Probably.
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Date of stay: May 2022
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Response from Niall MacLennan, General Manager at Craigmonie Hotel Inverness by Compass Hospitality
Responded 5 days ago
Dear Guest, Thank you for taking the time to share your feedback. The hotel has continuous on-going refurbishments taking place. We hope to welcome you back to our hotel very soon! Sincerely, The Craigmonie Team
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KiltedWonder wrote a review 16 Jun
Edinburgh, United Kingdom69 contributions15 helpful votes
We booked this well in advance. Well before we knew there was a cycling event in Inverness that day. The hotel met our requirements and was chosen primarily down to the fact they accepted dogs. Breakfast was filling, if a bit like I felt like I'd been trasnported back to the 70's with the decor. Again, functional for our requirements.
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Date of stay: May 2022
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Response from Niall MacLennan, General Manager at Craigmonie Hotel Inverness by Compass Hospitality
Responded 5 days ago
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Craigmonie Team
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Patrick R wrote a review 01 Jun
6 contributions
Had a one night stayover for business purposes and I found the hotel more than fit for purpose with lovely rooms. The staff were very friendly and welcoming and the facilities were good with a nice pool and sauna which is always a bonus. Would highly recommend this for good old fashioned Highland hospitality
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Date of stay: May 2022
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Trip type: Travelled
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Response from Niall MacLennan, General Manager at Craigmonie Hotel Inverness by Compass Hospitality
Responded 3 weeks ago
Dear Patrick, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Craigmonie Team
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larl4 wrote a review May 2022
Southampton, United Kingdom8 contributions1 helpful vote
just had 4 days here lads whisky tour excellent staff very helpful , food good, good value for money will book next years tour and stay here , thank you to staff for being so helpful yes it is a bit dated but running hotel in todays market cannot be easy too many people expect 5 star accomodation at lidl prices these staff try thier hardest in very difficult times give them credit they deserve it
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Date of stay: May 2022
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Response from Niall MacLennan, General Manager at Craigmonie Hotel Inverness by Compass Hospitality
Responded 4 weeks ago
Dear Larl, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to seeing you again on your next tour. Sincerely, The Craigmonie Team
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Jackie Woods wrote a review May 2022
London, United Kingdom17 contributions7 helpful votes
Exceptional friendly staff. Incredibly welcoming to the dogs and us. Could not have been more helpful. Bed comfortable, room a bit warm and a little dated Food was very good. Great location in Inverness. Would definitely stay again. Thank you
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Date of stay: May 2022Trip type: Travelled
Room Tip: Great off street parking. Dog friendly.
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Response from Niall MacLennan, General Manager at Craigmonie Hotel Inverness by Compass Hospitality
Responded 06 May 2022
Dear Jackie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Thank you for your kind comments about the staff we take pride in the level of customer service our staff provide and aim to give our guests an exceptional experience. We hope to welcome you back again very soon. Sincerely, The Craigmonie Team
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fibenn1975 wrote a review May 2022
Hurstpierpoint, United Kingdom8 contributions3 helpful votes
My family (husband, 2 young kids) stayed at the Craigmonie last weekend for 2 nights. Throughout the entire stay all the staff were incredibly friendly, helpful, chatty and responsive which always makes a stay anywhere so much more pleasant! We only ate breakfast at the hotel which was sufficient, with enough options to keep us all happy; the quality of the food was good overall. Our maisonette room was fine, the pop up bed my youngest slept on had a wooden slat/panel missing underneath but apart from that we were all comfortable enough of nights. We used the pool each morning which was really nice, great for the kids as reasonably warm water but the changing rooms were pretty cold as no heating apparent. Sadly on our last morning water came through the ceiling above the stairs under the shower when my daughter was in it which leads to my final comment in that the hotel just seems a little dated and could really do with some fresh decor, carpeting/flooring, to bring it up to date a bit.
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Date of stay: April 2022
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Response from Niall MacLennan, General Manager at Craigmonie Hotel Inverness by Compass Hospitality
Responded 04 May 2022
Dear Guest, Thank you for the great review of our hotel and kind words about the staff. We pride ourselves on our food and the level of customer service our staff provide. I'm sorry to hear about the leak on your last night, there is continuous on-going refurbishments taking place. through-out the hotel. We are happy that you enjoyed your stay and hope to see you again very soon. Sincerely, The Craigmonie Team
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Andy M wrote a review Apr 2022
Bristol, United Kingdom149 contributions88 helpful votes
Overnight stay en-route, pleasant location, easy to find and plenty of car parking space. Large room and bathroom, all functions worked as expected so no complaints. Good night's sleep. Bar area with comfy seating, but the hotel was hardly busy so not able to judge on how it would cope when so. Didn't dine in as we arrived early evening and ate out as we had plenty of time. Breakfast, very good, buffet with a good hot and cold selection and well attended to by the staff although as with all buffet breakfast don't leave it too late.
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Date of stay: March 2022
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Response from Niall MacLennan, General Manager at Craigmonie Hotel Inverness by Compass Hospitality
Responded 29 Apr 2022
Thank you for the great review of our hotel! It is greatly appreciated. We are glad that you enjoyed your stay and found the location pleasant. We hope to see you again very soon. Sincerely, The Craigmonie Team
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Vicki D wrote a review Apr 2022
Aberdeen, United Kingdom86 contributions15 helpful votes
Just back from a 2 night break at the Craigmonie hotel. We stayed in a family maisonette room and had read the reviews and knew what to expect. Yes the rooms are in need of serious updating. With the size of the rooms they have so much potential if money was spent on them. The room was split over 2 levels and massive. Decent sized living room area where the staff had made up a single bed and sofa bed. Big patio doors which looked onto the pool, but remained locked. Private front door which was a bonus as had the dog. Upstairs had a large bedroom which again had a large patio door which looked onto the pool area. Large superking sized bed. Not all plugs and light switches worked. Bathroom also located upstairs. Shower was good and powerful. Again bathroom really needs updated as cracked bath panel. Yes the hotel is tired and needs money spent on it but for the price we paid it wasn't too bad. What I can give 5 stars to is the staff. The staff are a credit to the hotel. Everyone is friendly, and I mean everyone. Desk staff, waitresses, cleaners and chef. Can't do enough for you. Positives: Dog friendly Staff Breakfast. Lots of choice. Cereals, fruit, yoghurt and toast. Staff again attentive and offer refills. Pool - open 9am-9pm, pool cosy. Location: 10 minute walk to the castle. 2 minute walk to Walker Park. Which was great with the dog and kids. Negatives: Room did need updated. Very tired. Carpets threadbare and not all the electrics worked. Cause of COVID, room not cleaned but knew to go to front desk for towels, loo roll and teabags. Pool changing rooms are a bit iffy. I would actually stay at the Craigmonie hotel again as the staff do make the hotel.
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Date of stay: April 2022Trip type: Travelled
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Response from Niall MacLennan, General Manager at Craigmonie Hotel Inverness by Compass Hospitality
Responded 26 Apr 2022
Dear Vicki, Thank you for your feedback. I am very pleased you enjoyed your stay. Thank you for the kind words about the staff we are proud to know they looked after you so well. We take pride in the level of customer service our staff provide. We are aware of the outdated décor and we currently have refurbishments taking place. We look forward to welcoming you back sometime soon I hope. Sincerely, The Craigmonie Team
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dahrynlee wrote a review Apr 2022
Monifieth, United Kingdom4 contributions
Just checked out of The Craigmonie Hotel after a 5 night break. I want to say a massive thank you to the manager Neil who was super generous to us which was highly appreciated. The staff at this hotel could not have done any more to make us feel welcome from making our booking to checking out. Every member of staff is a credit to this hotel. Callum checked us in efficiently and helped us allocate our rooms. He is very knowledgable and always smiling. Danielle on reception helped provide things we needed throughout our stay. Hazel was really nice and she made our dog feel at home. The housekeeping staff Liz, Kirsty, Kia and Claire were very prompt with servicing our rooms and making sure we had everything we required. Jennifer who was serving on the bar was also very friendly and professional. This warm, charming hotel has left a very memorable experience for us. We felt very safe with all the Covid measures still being implemented and such a bonus to be dog friendly. We hope to see you again soon in the near future. Massive thank you again. From Dahryn (Dundee) x
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Date of stay: March 2022Trip type: Travelled
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Response from Niall MacLennan, General Manager at Craigmonie Hotel Inverness by Compass Hospitality
Responded 29 Apr 2022
Dear Guest, Thank you for taking the time to share such kind words for the Craigmonie Hotel! We are delighted to know that your time was so memorable. We are proud of all the staff mentioned and are delighted to know they have looked after you so well during your stay. We thoroughly enjoyed having you all and look forward to seeing you again. Sincerely, The Craigmonie Team
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PRICE RANGE
US$90 - US$200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
craigmonie hotel and leisure ltd., craigmonie hotel inverness, craigmonie hotel leisure ltd
FORMERLY KNOWN AS
Swallow Craigmonie
LOCATION
United KingdomScotlandScottish HighlandsInverness
NUMBER OF ROOMS
40
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Frequently Asked Questions about Craigmonie Hotel Inverness by Compass Hospitality
Which popular attractions are close to Craigmonie Hotel Inverness by Compass Hospitality?
Nearby attractions include The Malt Room (1.0 km), River Ness (1.0 km), and North Coast 500 (0.8 km).
What are some of the property amenities at Craigmonie Hotel Inverness by Compass Hospitality?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Craigmonie Hotel Inverness by Compass Hospitality?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Craigmonie Hotel Inverness by Compass Hospitality?
Yes, free parking is available to guests.
What are some restaurants close to Craigmonie Hotel Inverness by Compass Hospitality?
Conveniently located restaurants include Milk Bar, Cheese & Tomatin, and Fig & Thistle.
Are there opportunities to exercise at Craigmonie Hotel Inverness by Compass Hospitality?
Yes, guests have access to an indoor pool and a sauna during their stay.
Are any cleaning services offered at Craigmonie Hotel Inverness by Compass Hospitality?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Craigmonie Hotel Inverness by Compass Hospitality?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Craigmonie Hotel Inverness by Compass Hospitality offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Craigmonie Hotel Inverness by Compass Hospitality?
Many travellers enjoy visiting Inverness Castle Viewpoint (0.8 km), Inverness Town House (0.9 km), and Highland Railway Company 1914-1919 Memorial (1.1 km).