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Best Western Inverness Palace Hotel & Spa

Traveller (426)
Room & Suite (273)
Dining (57)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Best Western Inverness Palace Hotel & Spa located on the banks of Inverness opposite Inverness Castle. It is just a few minutes walk to the town centre. Discover a warm and friendly welcome at the stylish and contemporary hotel. Accommodation is offered over 2 period properties and modern refurbished cottage. Choose from Classic rooms to period River & Castle View rooms with a lovely view towards the Castle. Choose from dining in Brassiere, Bar or the Lounge where you can sit back and relax with a Matthew Algie freshly ground coffee and surf the web for free. Visit the Leisure Club with 50 foot swimming pool, sauna, Jacuzzi, steam room. You will enjoy a relaxing break in stylish surroundings here is a brief summary: Inverness City Centre location : Free Wifi : Car Parking : Leisure Club with 50 foot Swimming pool : Fitness Suite: Matthew Algie Coffee : Sleeping Beauty Spa.
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Property amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
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Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Great View
Safe
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
116Restaurantswithin 0,5 km
51Attractionswithin 0,5 km
1 718Reviews
664Photos
29Q+A
100Room tips
Traveller rating
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  • 44
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Popular mentions
+1
We recently stayed here for 3 nights , in a room with a Castle view. First impressions spacious, and fantastic view of the Castle overlooking the river Ness. Big comfy bed, with plenty of room to hang clothes. Tea and coffee faculties, with shortbread and bottle of water.
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We stayed here on the their Special Winter rate for a night out in Inverness. It is very convenient for dinner in town and then a show along at Eden Court. The pool was a bit cold but there were plenty notices about their inability to regulate the pool temperature so we were
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Review collected in partnership with Best Western
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & Spa
Responded 4 days ago
Thank you so much for taking the time to write your review, OrkneyFangfarrier. It's great to hear that you enjoyed your stay, we're so lucky to be in such a wonderful location. I'm sorry that the pool was a little chilly, we thank you for your understanding and are trying hard to get the issue fixed as quickly as possible. I hope that we can welcome you back again soon. Kind regards, Aimee
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Hotel is on the banks of the Ness river and in a good central position. We checked in for 3 nights and were then led to an annex building next door. This block does not have a lift which was ok because we were on the first floor. The room itself was very small pokey with an
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Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & Spa
Responded 6 days ago
Thank you so much for taking the time to write your review, Nigel. I'm very sorry to hear of your disappointment in regards to your bedroom. We will always try our hardest to find a room that is more suitable, I can only apologise that we weren't able to do this for you. I'm glad to hear that you enjoyed breakfast, the team will be delighted to hear your compliments. I'm sorry that you found parking a little tricky, we try our best to optimise space between the onsite car park and over flow car park to enable as many guests to park as possible. I hope that you enjoyed your visit to Inverness. Kind regards, Aimee
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Arrived for a special long weekend break to find the Spa facilities were freezing including the temperature of the changing room, pool and jucuzzi. we were unable to use the facilities the whole long weekend.Our room Temperature had only 2 setting. Roasting and freezing no
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Review collected in partnership with Best Western
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & Spa
Responded 1 week ago
Thank you so much for taking the time to write your review, Venture26059494287. I'm sorry that you were left feeling so disappointed with your stay. I have asked for the heating issue to be looked into. I can only apologise for the fluctuation in temperature in the Spa area, we are getting this fixed as quickly as we possibly can. I hope that you enjoyed your visit to Inverness. Kind regards, Aimee
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Stayed for 3 nights. Staff were excellent particularly those in the restaurant during breakfast. We had a room in the building that is next to the main hotel, it was huge, clean and faultless. Would stay here again
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Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & Spa
Responded 2 weeks ago
Thank you so much for taking the time to write your review, MMmmmmmm111mmmm! I'm delighted to hear that the team made such a good impression and that you were pleased with your bed room. I do hope that we can welcome you back on your next visit to Inverness. Kind regards, Aimee
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
This was the wardrobe in our room...no other clothes storage.
Professional photo exclusively commissioned by TripAdvisorBest Western Inverness Palace Hotel & Spa
The River View Double at the BEST WESTERN Inverness Palace Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorBest Western Inverness Palace Hotel & Spa
The River View Double at the BEST WESTERN Inverness Palace Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorBest Western Inverness Palace Hotel & Spa
The Family Room at the BEST WESTERN Inverness Palace Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorBest Western Inverness Palace Hotel & Spa
The Classic Double at the BEST WESTERN Inverness Palace Hotel & Spa
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12345655
Are you pet friendly?
Hi Jim, Thank you for your question. We are dog friendly, however there is a charge of £15 per dog per night with a maximum of 2 dogs in 1 room. I hope this helps! :) Kindest regards, Aimee
-1 votes
Hi Susie, Yes we do have disabled/accessible rooms with showers. If you have any other questions please don't hesitate to ask. Kindest regards, Aimee
0 votes
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Hi Gkullis, I'm sorry, TripAdvisor won't let me attach the link or document with the price list. If you search Google for Sleeping Beauty Salon Inverness. When you're on their website select Inverness Palace Hotel and you'll be able to see the pricelist from there. :) The pool temperature is 84 degrees. If you have any other questions please don't hesitate to ask. Kindest regards, Aimee
1 vote
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Hi Kiki110610, Thank you for your question. We do have a few rooms where we can accommodate three people in separate beds. If you have any more questions please don't hesitate to get in touch :) Kindest regards, Aimee
0 votes
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It's about 10 miles from hotel, there's a bus service from the airport to city and it's a few mins walk from there.
1 vote
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123456
"Book in main hotel block"
"Highest floors preferable as noise does travel downwards."
"Ask for a room with view of river and castle"
"River view a must if travelling for leisure"
"4th floor is quietest cause no rooms upstairs. Hotel and staff are lgbt friendly."
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PRICE RANGE
US$86 - US$387 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western inverness palace hotel invernessbest western inverness palace hotel and spainverness best western
LOCATION
United KingdomScotlandInverness
NUMBER OF ROOMS
110
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