Premier Inn Belfast City Centre (Alfred Street) hotel
3 643 reviews
#12 of 53 Hotels in Belfast
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23 Alfred Street Northern Ireland, Belfast BT2 8ED Northern Ireland
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 20/07/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Premier Inn Belfast City Centre (Alfred Street) hotel
Updated 20/07/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#12 of 53 hotels in Belfast
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to the city that inspired Gulliver's Travels. A stay at Premier Inn Hotel Belfast Alfred Street puts you just a small step away from some big attractions, not to mention all the delights of a twenty-first century shopping centre. And if you're here on business, we'll make sure your stay is a pleasant one. Track down the Titanic story to its source. Or make tracks to some of the biggest names on the high street - don't miss the continental market if you're here over Christmas. There's nightlife that'll make your day, and everything from an interactive science museum to a candy factory. Don't fill up on too many sweets though, there's good food waiting for you at our restaurant, and comfy beds in every room.
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Room & Suite (124)124
Full view
Property amenities
Paid private parking nearby
Free internet
Bar / lounge
Highchairs available
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Street parking
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Non-smoking hotel
First aid kit
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Room features
Air conditioning
Desk
Housekeeping
Wardrobe / wardrobe
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Clothes rack
Private bathrooms
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
145Restaurantswithin 0,5 km
41Attractionswithin 0,5 km
Contact
23 Alfred Street Northern Ireland, Belfast BT2 8ED Northern Ireland
Getting there
BotanicAnkara Metro9 min
Car HireSee all Belfast car hire
3 643Reviews121Q+A100Room tips
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Hotel's Favourite
Stayed for 4 nights on business - hotel and that part of town - was really quiet. Spotlessly clean everywhere. In C-19 lock-down hotel only open to business/work users and you have to ask for your room to be serviced. I did - and it was really well done. Friendly staff - very helpful. Breakfast is still served at the table in the dining room but evening meals are limited and in YOUR room. However as an alternative, there are many apps to order food to be delivered and the hotel has that all sorted out with a special table for couriers to leave it on. A central location and decent size rooms (but they are getting a little tired now) make this a useful base if you're doing business in Belfast. I guess for leisure too! Over all, every staff member SO helpful and pleasant - thanks to you all!…
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Date of stay: November 2020Trip type: Travelled on business
Location
Cleanliness
Service
Room Tip: Rooms at the back are quietest (odd numbers) Get a high room at the front for the best view.
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1 Helpful vote
Helpful
I stayed at Premier Alfred Street for two nights this week. Before making my booking I rang reception to check if my booking could be taken during Covid19. The receptionist I spoke to was lovely and said yes that I could and once I had made my booking to call back to her and she would write next to my booking the reasons for my stay so that I wouldn't be questioned when checking in. Upon arrival around 4pm on Tuesday this week however I was booked in by a different receptionist, middle aged, blonde with an englafied accent who was rude, over familiar and proceeded to ask many questions about my stay with an attitude and an implied tone that I was lying for the reasons I was staying. I work in Hospitality and if any staff member spoke to our customers in the manner she did with me they would be instantly disciplined. Reception is so important to any business as it's the first person of contact and the first impression of the hotel. My suggestion is that management should perhaps talk to this particular receptionist about manners and correct etiquette when welcoming a paying guest. And that the first thing they say to a guest irrelevant of Covid19 should not be "Why are you staying here?" Perhaps maybe start with Hello and Welcome. Needless to say what came after. Very sad as the room and hotel were great. As a result of the second receptionist I'd be reluctant to book here again. Thomas Killian…
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Date of stay: November 2020Trip type: Travelled solo
Helpful
Response from Whitbread Hotels and Restaurants, Other at Premier Inn Belfast City Centre (Alfred Street) hotel
Responded 11 Nov 2020
Hello Thomas, Thanks for your review. We're really sorry to hear about the lack of customer service you received from the receptionist on arrival and can completely understand your frustration. This certainly isn't the service we aim to deliver to our guests. We'll make sure your comments are shared with the team so we can do our best to make sure this doesn't happen again. Again, we do apologise for your experience and do hope we can welcome you back in the future for a much better stay. Kind Regards, Tayler Guest Relations Advisor
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Having stayed in premiere inn’s before I expected basic, however the room smelled funky, the enamel bath was badly chipped as was the face of the desk area -it just wasn’t good! We decided upon returning to the room a few hours after check in to checkout and book another hotel - we felt staying would put a downer on our night away
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Date of stay: October 2020Trip type: Travelled as a couple
Helpful
Response from Whitbread Hotels and Restaurants, Other at Premier Inn Belfast City Centre (Alfred Street) hotel
Responded 19 Nov 2020
Hello, Thank you for reviewing your recent experience with us. We're sorry to see that you had such a disappointing stay, finding problems with unpleasant odours in your room and chips in the bath. We can appreciate how frustrating this must have been and we're sorry you left the hotel early as a result. As part of our CleanProtect ™ promise all rooms are checked prior to occupancy and rooms will not be allocated to guests until a full audit has been carried out and we are happy that we have adhered to our strict housekeeping guidelines so it is a shame to know that part of these were missed on this occasion. Please be assured that we've passed your comments to the Hotel Management for review. They'll ensure this is addressed with the Housekeeping and Maintenance teams and any required action taken to prevent this from being repeated moving forward. Again, our sincere apologies and thank you for taking the time to share your review. We hope that we can look forward to welcoming you back to one of our hotels again soon for a more enjoyable stay. Kind regards, Lauren
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Don't be put off when you arrive. The entrance to the hotel is a bit underwhelming. Basically just a doorway with the Premier Inn above it. That is the only negative thing about the hotel. Absolutely everything else is brilliant. The rooms are large, clean and have everything you need to hand. I didn't need to iron anything but if you do a board and an iron are available from reception. The location is excellent. Turn right out of the hotel and take any of the streets on the right to take you up to the bus/train station, bars, restaurants and city centre. At night it is just far enough away from the hustle and bustle of the centre to be quiet enough to get a good nights sleep. The beds are big and comfy with loads of room to walk round without fracturing your toes on the legs of the bed.The temperature controls are really easy to use and work well. We went in October so we didn't trouble to cooling system but the heating worked well without making things that hot it effects your ability to breath or sleep properly. The breakfast is great. Due to Covid restrictions the buffet breakfast wasn't in operation but you can still have as much or as little as you want. Speak to the person taking your order and everything from and including cereals, fruit, croissants, yoghurt, full english and everything in between is with you inside 10 minutes. Above everything else though are the staff. Friendly, professional and polite and nothing is too much trouble. The hotel is brilliant. The staff are out of this world.…
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Date of stay: October 2020
Value
Service
Sleep Quality
Room Tip: Even numbers rooms from floor 4 and above have a better view.
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Helpful
Just stayed checked out on Friday and I am definitely coming back again, the staff are brilliant, they couldn't be more helpful, I never got the chance to learn anyones name but Great service all round, its understandable but a shame the restaurant is closed in the evenings but at least breakfast is still available, looking forward to coming back in the new year
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Date of stay: October 2020Trip type: Travelled with family
Helpful
PRICE RANGE
US$37 - US$106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier inn belfast city centre alfred st hotel belfast, premier travel inn belfast
LOCATION
United KingdomNorthern IrelandBelfastGolden Mile
NUMBER OF ROOMS
148
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Claim Your Listing Frequently Asked Questions about Premier Inn Belfast City Centre (Alfred Street) hotel
Which popular attractions are close to Premier Inn Belfast City Centre (Alfred Street) hotel?
Nearby attractions include City Hall (0.4 km), St. Malachy's Church (0.07 km), and St. George's Market (0.4 km).
What are some of the property amenities at Premier Inn Belfast City Centre (Alfred Street) hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
Which room amenities are available at Premier Inn Belfast City Centre (Alfred Street) hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Premier Inn Belfast City Centre (Alfred Street) hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Premier Inn Belfast City Centre (Alfred Street) hotel?
Yes, paid private parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Premier Inn Belfast City Centre (Alfred Street) hotel?
Conveniently located restaurants include Nu Delhi, Ginger Bistro, and YuGo.
Is Premier Inn Belfast City Centre (Alfred Street) hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Belfast.
Are there any historical sites close to Premier Inn Belfast City Centre (Alfred Street) hotel?
Many travellers enjoy visiting Crumlin Road Gaol (2.0 km), Parliament Buildings (6.2 km), and Falls Road (2.0 km).
Is Premier Inn Belfast City Centre (Alfred Street) hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.