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The Alexander

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Traveller (78)
Room & Suite (33)
Dining (8)
Overview
3 Sketty Road, Swansea SA2 0EU Wales See on map
AMENITIES
Free Wifi
Non-Smoking Hotel
Family Rooms
Free Parking
Breakfast included
Pool
Restaurant
3.5 Star accommodation
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Rooms
30 Sep01 Oct
|
1 room, 2 adults, 0 children
Standard Room
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
7
Price range
US$39 - US$104 (Based on Average Rates for a Standard Room)
Location
United Kingdom > Wales > Southern Wales > Swansea County > Swansea
Nearby
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Photos
Traveller (78)
Room & Suite (33)
Dining (8)
Reviews (240)
Filter reviews
226 results
Traveller rating
129
60
14
12
11
Traveller type
Time of year
LanguageEnglish
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129
60
14
12
11
Show reviews that mention
All reviewsfree street parkinglovely fluffy towelsfree internetmain roadswansea universitywarm welcomesingle roomcity centredefinitely stay here againcomfortable bedshort stayfresh fruittea and coffee facilitiesstayed longerclean roomsfamily roomideal location
FilterEnglish
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1 - 5 of 226 reviews
Reviewed 4 days ago via mobile

Me and my partner was quite disappointed with how small our double room was in (18) at back.no WiFi no bbc1 channel the bed was the cheapest and the most uncomfortable I’ve ever slept on and that’s thats saying summit. The constant clanging and gurgling...More

Thank Louise B
Response from Reception T, Guest Relations Manager at The AlexanderResponded 2 days ago

Thank you for your feedback and we are sorry to learn that we have missed the mark with you. The room that you have stayed in is the new addition to our room offerings and we are sorry if you were not satisfied with your...More

Reviewed 5 days ago via mobile

I stayed here with my partner, It looked so nice and sounded lovely, I spoke to a very nice lady on the phone who was so helpful. Sorry to say but Unfortunately our room wasn’t great barely slept, couple of hrs tops and the place...More

Thank Paul B
Response from Reception T, Guest Relations Manager at The AlexanderResponded 2 days ago

We appreciate your comments and we apologize if we were not able to meet your standards during your stay. If we have known about this earlier, we could have done something about it to make your stay better. Please understand that the parking situation is...More

Reviewed 2 weeks ago via mobile

We arrived to find our room door wet with freshly applied paint.It smelt so strong that we decided not to hang about and inhale the fumes but go out and hope the smell improved..it didn't.(We were later told this was due to a communication problem...More

Thank Chelsea K
Response from Reception T, Guest Relations Manager at The AlexanderResponded 2 days ago

Thank you for letting us know, Chelsea. We are normally known for our attention to detail and are sorry to hear we missed the mark with you. If we have known about the bed on the first night of your stay, we could have acted...More

Reviewed 3 weeks ago via mobile

The best thing about it- it’s clean and the bathroom is a newly tiled remodel with nice rain shower head. Our room is on the ground floor in Room 16 “Thoughtful Theodore” so at least we didn’t have to lug suitcases upstairs. The negatives-uncomfortable bed,...More

Thank Pamela A
Response from Reception T, Guest Relations Manager at The AlexanderResponded 2 days ago

Thank you for taking the time to leave us a review. We value all feedback, good or bad. We are sorry if you were not satisfied with your accommodation and that we have missed the mark during your stay. We are constantly making efforts in...More

Reviewed 28 July 2018

Worst accommodation ever. Rooms small, noisy, water pressure non existent, showers don't drain, small windows, steep stairs, dated and poor décor. No staff on site, difficult to get hold of. Long delays of hours to have problems resolved. Outer door not always locked so safety...More

1  Thank Jane H
Response from Reception T, Guest Relations Manager at The AlexanderResponded 2 days ago

Thank you for your review. We pride ourselves on giving our guests a warm welcome and are normally known for our attention to detail; we apologize that we have missed the mark with you. We are sorry if you were not satisfied with your accommodation...More

View more reviews
Questions & Answers
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Pamela B
20 January 2017|
Answer
Response from busterSwansea | Property representative |
Dear Sir/Madam We do not have our own private car park but there is free 24 hour parking all around our accommodation. Kind Regards Lynn The Alexander 01792 470045
1
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Room Tips
"Avoid rooms 5 & 8 not sure about the others"
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"Dont bother with any"
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"Go somewhere else!"
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"Room 5 at the top was good"
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