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All reviews valet parking cupcakes opposite the castle lovely hotel car park high street perfect location cooked breakfast mini bar weekend break executive room would highly recommend this hotel excellent stay lovely room breakfast was excellent stayed for one night full english
Fabulous location. Fabulous hotel. Staff friendly and very accommodating. Leant us phone chargers allowed us to leave our case there. Room spotless. Fixtures and fittings top rate. Would defo recommend and will stay again. Couple of criticisms. Pillows in room were pointless. Look amazing but...More
Arrived early room was not ready so went to the castle. Check in very easy and smooth very friendly staff. Room a decent size on the top floor,with all the amenities you need. Coffee maker, kettle, safe and a tv with many channels. Stayed on...More
I had wonderful stay last Monday. Warm welcome at reception and smooth check in made by Laura. Concierges were very helpful and attentive- nothing was to much for them. Room was very comfortable with a nice view to windsor castle. Room was clean and was...More
Tired room, shower didn’t work, toilet ran continuously. Valet parking took near 30mins to deliver car from basement car park at £35 a night for car you could almost get a budget hotel for that price and better service. Luggage put in car with no...More
3 Thank Explore22615078953
Response from FoodiePhil101, General Manager at Macdonald Windsor HotelResponded 4 days ago
Dear Mr Drummond,
Thank you for taking the time to contact us regarding your stay at Macdonald Windsor, and for the balanced feedback. There are no excuses for the issues you experienced, and as GM, I take full responsibility for the quality of your visit,...More
Amazing room with views of Windsor Castle, booked through secret escapes so great price, will definitely be going back if another offer. Windsor Castle was a great experience pay once then can visit as many times you want in 12 months
Thank Mary H
Response from FoodiePhil101, General Manager at Macdonald Windsor HotelResponded 1 week ago
Thank you so much for taking the time to write your review. Receiving positive feedback gives the team a boost and helps us maintain our high standards. We very much look forward to seeing you back in Windsor soon. Best regards, Philip Lewis, General Manager.