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AC Hotel by Marriott Birmingham

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The Mailbox 160 Wharfside Street The Mailbox, Birmingham B1 1RL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (220)
Room & Suite (52)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 20/10/05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AC Hotel by Marriott Birmingham
Updated 20/10/05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 126 hotels in Birmingham
Location
Cleanliness
Service
Value
Travellers' Choice
At AC Hotel Birmingham, every moment has been designed, refined, and considered to create a comfortable, and unobtrusive experience that lets you maximize your enjoyment and productivity. We put effort into the details and experiences that really matter: Flexible, open spaces. Purposeful design. Signature moments. Right where you need them. Located in the heart of the city centre. We offer spacious rooms just steps from Birmingham's most popular destinations. Business | City Break | Cocktails | Afternoon Tea
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Room & Suite (52)52
Full view
Property amenities
Paid public parking nearby
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Airport transportation
24-hour security
Baggage storage
Public wifi
Paid internet
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Happy hour
Car hire
Taxi service
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, French, Spanish, German and 4 more
Hotel links
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587Reviews23Q+A93Room tips
Traveller rating
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Popular mentions
Martin J wrote a review Oct 2020
23 contributions3 helpful votes
Was a lovely lush hotel only a 10/15min walk from town centre lovely canal views and walk plenty of choice to eat with shops close by, entrance is on canal side there's only one street side if you have a key card to activate the door
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from General Manager, General Manager at AC Hotel by Marriott Birmingham
Responded 20 Oct 2020
Dear martinjU8738SW, Thank you for your kind review! I am delighted to hear that you have enjoyed your stay with us, and hope to welcome you again whenever you are next in Birmingham! Kind regards, Simon Barratt General Manager
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Sultan wrote a review Oct 2020
Birmingham, United Kingdom1 contribution
Where would i start, what an exceptional stay I've had last month with you guys. I call it the all smiles modern hospitality stay, especially in the midst of the pandemic and the new normal. Thanks to everyone, and a special mention to Marina and Jayne at reception. Paul, Rareesh, Michaela, Florina and Beatriz for your wonderful vibes at the bar. I don't want to leave anyone out everyone was amazing and caring! Definitely recommend for all purposes.
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Date of stay: September 2020
Value
Rooms
Service
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Response from General Manager, General Manager at AC Hotel by Marriott Birmingham
Responded 10 Oct 2020
Dear Sultanas, Thank you for your kind review. It is always a pleasure to accommodate such a wonderful guest as yourself! We look forward to your future visits at our property. Kind regards Simon Barratt General Manager
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Father M wrote a review Oct 2020
London, United Kingdom254 contributions90 helpful votes
High level of excellent customer service under COVID-19 conditions including no in-room service during a multi-night stay. Lovely to have coffee machine. Quiet in the room despite very central location. Discount deal with Mailbox Car Park but still pricey. Little tip for reception: to have small paper carrier bags for collecting supplies from reception.
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Date of stay: September 2020
Rooms
Cleanliness
Service
Room Tip: 4th or 5th floor
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Response from General Manager, General Manager at AC Hotel by Marriott Birmingham
Responded 05 Oct 2020
Dear FatherMikeT, Thank you for your kind review. Please note that all the feedback we receive is essential for us. I am happy to hear about your experience at the AC Hotel especially in such a difficult time. We look forward to accommodate you again in the future. Kind regards Simon Barratt General Manager
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Britt C wrote a review Aug 2020
3 contributions1 helpful vote
This hotel is perfect! The interior and facilities are modern and contemporary. The entire public area and bedroom was spotlessly clean and sanitised, and the hotel had great safety measures in place against covid-19. The location could not be any more perfect... right in the centre on the Mailbox, next door to all of the bars and restaurants. But what makes the hotel is the AMAZING STAFF! they made us feel like we were at home. I have to give a special mention to Beatrix from breakfast, and Jayne and Albert from reception. These team members are an asset to the hotel - the best in the business at their jobs :) thank you to the entire Hotel team for making our stay amazing, and making us feel safe against the virus. We will definitely be back soon!
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Date of stay: August 2020Trip type: Travelled as a couple
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Response from General Manager, General Manager at AC Hotel by Marriott Birmingham
Responded 10 Aug 2020
Dear 489brittc, Thank you for taking the time to review your recent stay with us at AC Hotel Birmingham. I am really pleased to hear that you appreciated the safety measures we have implemented at the hotel, as our guests' safety is our priority during these unprecedented times. I am also happy to hear the wonderful praises about our staff. We are grateful for your kind words and appreciation. Once again, thank you for your lovely review, and we are looking forward to welcome you back, whenever your travels bring you back to Birmingham! Kind regards, Simon Barratt General Manager
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brian j wrote a review Jul 2020
Birmingham, United Kingdom381 contributions70 helpful votes
Not at all expencive. very good hotel at a good price. good size TV, a good shower, nice view out the window. friendly staff to. and always there if you need them. but all in all a good stay at a ok price. ideal for most things such as couples, business or just a few days by some nice resraurants and canal walks
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Date of stay: July 2020
Rooms
Cleanliness
Service
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Response from General Manager, General Manager at AC Hotel by Marriott Birmingham
Responded 31 Jul 2020
Dear Brian, Thank you for your lovely feedback. We are glad you enjoyed your recent stay at our hotel and we look forward to accommodate you at the AC Hotel again in the future. Kind regards Simon Barratt General Manager
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Previous
PRICE RANGE
US$94 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada birmingham, birmingham ramada
FORMERLY KNOWN AS
Ramada Birmingham City
LOCATION
United KingdomEnglandWest MidlandsBirminghamLadywood
NUMBER OF ROOMS
90
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Frequently Asked Questions about AC Hotel by Marriott Birmingham
Which popular attractions are close to AC Hotel by Marriott Birmingham?
Nearby attractions include Whistle Punks Axe Throwing (0.2 km), Karaoke Box (0.4 km), and Symphony Hall (0.5 km).
What are some of the property amenities at AC Hotel by Marriott Birmingham?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at AC Hotel by Marriott Birmingham?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at AC Hotel by Marriott Birmingham?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at AC Hotel by Marriott Birmingham?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to AC Hotel by Marriott Birmingham?
Conveniently located restaurants include Tapas Revolution Birmingham, BA-HA, and Indico Mailbox.
Are there opportunities to exercise at AC Hotel by Marriott Birmingham?
Yes, guests have access to a fitness centre during their stay.
Does AC Hotel by Marriott Birmingham have an airport shuttle?
Yes, AC Hotel by Marriott Birmingham offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at AC Hotel by Marriott Birmingham?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at AC Hotel by Marriott Birmingham?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Polish.