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Crowne Plaza Birmingham City Centre

Traveller (449)
Room & Suite (200)
Dining (31)
Overview
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19 Holliday Street, Birmingham B1 1HH England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
Additional information
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Offers from Crowne Plaza Birmingham City Centre
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Rooms
25 Nov26 Nov
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2 336)
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2 261 results
Traveller rating
735
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378
111
66
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LanguageEnglish
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735
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378
111
66
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All reviews the club lounge pillow menu car park booked a club room city centre new street station building work building site two double beds air con broad street room service business hotel mail box continental breakfast brindley place saturday night
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1 - 5 of 2 261 reviews
Reviewed yesterday via mobile

Room 416 on walking through the front door after a long day travel and a late check in.... felt sub standard. I had work to do and couldn't be bothered with asking for a change so went straight downstairs. But £117 for room only when...More

Thank nw889919
Response from SamanthaP3028, Guest Relations Manager at Crowne Plaza Birmingham City CentreResponded today

Good Afternoon, Firstly thank you for staying in Crowne Plaza Birmingham City Centre & leaving feedback about your stay. We cater thousands of guests weekly and only few provide feedback that is very important to us. Our sincere apologies that your recent stay was not...More

Hotel's Favourite
Reviewed 16 August 2018

I stay at the Plaza quite often on business, the service is always very very good, very polite staff ensuring that your stay is a pleasurable one. But, last night they went that one step further...... as a Platinum Member I get access to the...More

2  Thank Cockney7
Response from Samantha P, Guest Relations Manager at Crowne Plaza Birmingham City CentreResponded 18 August 2018

Good Afternoon Cockney7, Thank you so much for taking the time to write such a lovely review of our hotel & team. It is brilliant to hear that our service is something that stands out for you, as the team do try very hard to...More

Reviewed 2 days ago via mobile

had to stay here recently for work, it’s in a good location as it’s very near new street station(approx 5mins walk). The only issue is, it’s surrounded by building works! they start at 7.30am! the rooms are quite warm, so if you open the window,...More

Thank pocahontis
Response from DavidSeed3, Owner at Crowne Plaza Birmingham City CentreResponded yesterday

Dear Pocahontis, Firstly thank you for leaving a review, we cater to thousands of guests a week & very few take the time to let us know about their experiences. I'm sorry to hear you experienced some issues at the hotel & I agree the...More

Reviewed 4 days ago

The hotel is in a great location, within walking distance of the city center (great shopping and nightlife) and also the train station. And as hotels go, it has the usual high quality standards. What made it stand out for me was the staff. Everyone...More

Thank Antoinette F
Reviewed 1 week ago via mobile

Overpriced, staff friendly but unprofessional, breakfast busy but typically English. Would you stay there privately Umh not really. No parking. Management trying hard to change but they have a big challenge. Good luck

1  Thank 423thereg
Response from DavidSeed3, Manager at Crowne Plaza Birmingham City CentreResponded 1 week ago

Dear 423thereg, I'm sorry to hear you didn't enjoy your stay & would be keen if you had any details of your feedback if you'd be able to contact me at david.seed@cpbhamcity.com. Kind Regards David Seed Deputy General Manager david.seed@cpbhamcity.com

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About
Description
The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a More short walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Spa
Breakfast included
Free Parking
Hotel Style
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
312
Price range
US$80 - US$252 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Birmingham City Centre Hotel Birmingham
,
Birmingham Crowne Plaza
Location
United Kingdom > England > West Midlands > Birmingham > Ladywood
Hotel class
Contact Information
Hotel Style
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
312
Price range
US$80 - US$252 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Birmingham City Centre Hotel Birmingham
,
Birmingham Crowne Plaza
Location
United Kingdom > England > West Midlands > Birmingham > Ladywood
Photos
Traveller (449)
Room & Suite (200)
Dining (31)
Business Centre & Event Rooms (2)
Nearby
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Questions & Answers
Ask a question
Sharon S
6 November 2018|
AnswerShow all 2 answers
Response from DavidSeed3 | Property representative |
Hi Sharon S, the car park beneath the hotel is currently being refurbished so we recommend the Mailbox car park just a five minutes walk - for a 15% discount validate your ticket at reception.
1
Vote
duda49
17 October 2018|
AnswerShow all 4 answers
Response from Javid R | Reviewed this property |
Sorry, i don't know
0
Votes
laurenk653
27 April 2018|
Answer
Response from DeeA249 | Reviewed this property |
Yes, they are provided on request.
0
Votes
Room Tips
"Check with the staff about whether your room has a connecting door, as this can increase noise and disturb..."
antoinettef2013
5 days ago
Read review
"All rooms are quiet we were near lift but never heard it"
jeanandrews200
3 weeks ago
Read review
"Higher floor to avoid city centre building works noise"
PeterG022
07 Oct 2018
Read review
"Higher is better"
BigH29
05 Oct 2018
Read review
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