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Stratford Manor Hotel

Traveller (179)
Room & Suite (66)
Dining (20)

About

Location
Cleanliness
Service
Value
Property amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
1 635Reviews
202Photos
22Q+A
100Room tips
Traveller rating
  • 598
  • 621
  • 284
  • 81
  • 51
Time of year
Traveller type
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  • English
Popular mentions
It is very poor. in service it took an hour to get food and do not have their pizza it is so small it is one roll cut in half. The pool looks nice the rooms are cosy but one bed is slanted.The staff are helpful
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We arrived late in the evening but managed a very nice meal at the bar and service with a smile. The room was clean and had amenities such as tea and coffee, hairdryer and a bath and shower. The bed was very comfortable.
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I stayed at this hotel for 2 nights with work. Room was clean and food was ok, I didn't have any issues as such with the hotel. However on the second night I returned to my room and found my hair straighteners had been plugged in (and left turned on) and used! Black long hair
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Response from joanneh928, General Manager at Stratford Manor Hotel
Responded 1 week ago
Thank you for your review, this is quite shocking and I am sincerely sorry that this occurred. If you would have the time I would appreciate it if you could contact me directly at the hotel - all details are on the website. It would be extremely helpful with my investigations. Please accept my sincere apologies. Joanne
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We were booked into the hotel for a 2 day work event. There were about 20 of us and although the room was adequate, lunch was a disaster- a cold buffet which was supposed to hot, a lack of salad or cold meats and a very definite lack of urgency or customer care. When you buy
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Response from joanneh928, General Manager at Stratford Manor Hotel
Responded 1 week ago
Thank you for your review, I am sincerely sorry that your experience was not to our usual high standards. You comments have been discussed with the team as the points you have raised are concerning. I can assure you that I am working hard to improve matters. Kind regards Joanne
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Even though a conference was booked for over 300 people, the restaurant didn't anticipate people would want to eat. A table was booked 2 weeks in advance, but when arriving they had no record. The food was either undercooked and cold or dry and tasteless. We asked for
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Response from joanneh928, General Manager at Stratford Manor Hotel
Responded 1 week ago
Thank you for your comments. I would like to clarify that despite anticipating the needs of 350 people attending a conference that did not pre arrange catering it was very challenging. Room service would have been available from 10.00pm when your evening conference finished and I am aware that a lot of work went into preparing for this. The restaurant is an a la carte restaurant that can seat up to a maximum of 150 guests, dining is not quick as the food is prepared and freshly cooked for every order. I understand The Conference you attended was non residential and the break for dinner was 40 minutes. I am very sorry that you did not see the hotel at its best and that the food you did have was not to our usual high standard, this was a reduced menu in an attempt to anticipate the catering needs of 350 delegates. Please do not let this deter you from choosing Q Hotels in the future. Kind regards Joanne
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Photo provided by managementStratford Manor Hotel
Guest room
Another view
Photo provided by managementStratford Manor Hotel
Upgraded QStar Room
Lovely bathroom & Bedroom
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Do the rooms have irons ?
No. No irons but easily accessed.
0 votes
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I am sure they do serve food in the terrace bar on a Saturday evening. I think you can have most things off the main menu.
1 vote
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Dear Emma R, Our dedicated children's swimming times are 8am-11am & 4pm-8pm. I hope this helps answer your question and please call the Hotel directly if there is anything else we can help with. Kind Regards Levi Bailey
0 votes
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12345
"only as I paid to up grade"
"Check for events before booking"
"Insist on a non adjoining room unless you need one for family reasons"
"Rooms on the same side as road can be a little noisy, we were in room 266."
"Try a different hotel"
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PRICE RANGE
US$83 - US$171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
stratford manor upon avonhotel stratford manorstratford manor hotel
LOCATION
United KingdomEnglandStratford-upon-Avon
NUMBER OF ROOMS
104
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