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Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel

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Forth Street Hawthorne Square, Newcastle upon Tyne NE1 3SA England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$145
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Free cancellation until 21/12/09
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Traveller (727)
360
Panoramas (62)
Room & Suite (295)
What is Travellers’ Choice?
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 89 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to the Crowne Plaza Newcastle Stephenson Quarter; a modern upmarket hotel in the city, located next to the central railway station and Metro, with direct access to Newcastle International airport. St James’ Park, home of Newcastle United Football Club, the Centre for Life, the Metro Radio Arena and the City’s attractions, shops, theatres and nightlife, are all within walking distance. The Quayside, Sage, Tyne Bridge and Baltic Centre for Contemporary Art are also close by. The hotel offers nine state-of-the-art, flexible conference and banqueting rooms with the Stephenson Suite accommodating over 300 people. The Crowne Plaza Newcastle Stephenson Quarter has 251 bedrooms and suites and a Club Lounge. Fresh food is served throughout the day in Hawthorns Brassiere. The Gin Bar is an ideal place to meet or simply unwind with a cocktail or your favourite drink. For those more active, the Mineral House is a luxurious leisure club and spa. Car parking is available next door.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Street parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, French, Russian, Spanish and 10 more
2013Reviews63Q+A100Room tips
Traveller rating
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Popular mentions
joe e wrote a review Today
1 contribution
The breakfast was amazing, as were the staff! The room was also very nice & kept extremely clean! I'd definitely recommend! Any issues we has were handled very quickly and resolved. Parking was easily accessible also
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Date of stay: September 2021
Value
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Sleep Quality
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mrufc wrote a review Today
northumberland1 contribution
Check-in was quick and efficient. The room was lovely and the breakfast was first class. The gin bar was the perfect spot for a night cap after a night on the quayside. We didn't use the leisure facilities on site but we did go for a look and they looked great too - we'll be using those on our next stay here no doubt.
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Date of stay: September 2021
Rooms
Location
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Stephen L wrote a review Yesterday
2 contributions
The room on the 5th floor was very nice, although there were some old stains on the carpet. We had a decent amount of room to move around and store items. The bathroom housed a double shower with choice of two shower heads and a handy discreet under sink light which was ideal for night use. Two staff were particularly worthy of mention. Michael who had been the Concierge and was helping out at Breakfast time and Joey on Reception both went out of their way to provide that memorable extra service.
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Date of stay: September 2021
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Pamela I wrote a review 22 Sep
Tynemouth, United Kingdom2 contributions
We held a conference on Saturday having booked it at short notice. The help in organising, patience & the useful suggestions in view of fluctuation numbers was second to none! The buffet was lovely and support on the day was great! We will definitely be using the venue again for future meeting events.
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Date of stay: September 2021
Service
Trip type: Travelled on business
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Response from Paul Borg, General Manager at Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel
Responded 6 days ago
Dear 754pamelai , Many thanks for your recent review , It is great to hear we were able help with your conference booking and it went well we look forward to seeing you back at Crowne Plaza Newcastle soon . Kind Regards Andrew Rooms Division Manager
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Emilysau wrote a review 21 Sep
Hartlepool, United Kingdom44 contributions19 helpful votes
Lovely clean hotel, we stayed in deluxe queen bed and it was such a huge room for two of us plenty of space and the bed was comfy no noise at all considering we were near train tracks. Pool and sauna was a bonus although we went at quiet time i think it would get really busy weekends with the pool area being small. Plenty of choice at breakfast even if we did go down half an hour before closing, only down fall was how expensive the bar was nearly £18 for two drinks and one of them was only a single although it was expected we went elsewhere for drinks, Would return though.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Park on 10th floor
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Response from Paul Borg, General Manager at Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel
Responded 6 days ago
Dear saundem , Many thanks for your recent review , so pleased to hear you enjoyed your stay and pool we hope to see you again soon . Kind Regards Andrew
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PRICE RANGE
US$83 - US$220 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
251
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Frequently Asked Questions about Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel
Which popular attractions are close to Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel?
Nearby attractions include EXIT Newcastle (0.3 km), Boulevard Show Bar (0.4 km), and Vodka Revolution (0.4 km).
What are some of the property amenities at Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel?
Conveniently located restaurants include The French Quarter, Revolution Bar & Kitchen, and Rumba Casa Latina.
Are there opportunities to exercise at Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Newcastle upon Tyne.
Are any cleaning services offered at Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Newcastle - Stephenson Quarter, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.