Albatross Hostel

Albatross Hostel

51 Grainger Street, Newcastle upon Tyne NE1 5JE England
Traveller (31)
Room & Suite (16)
Lounge Area
Dining (7)

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About

4.0
#1 of 5 hostels in Newcastle upon Tyne
4.6 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Award winning hostel in the heart of Newcastle City Centre. With 172 beds in rooms ranging in size from 2 bed to 12 bed we can accommodate any party. Rooms are fitted with lockers and independent heating controls. Guests have access to shared bathrooms, our fully equipped self-catering kitchen, the TV lounge and our games area with pool table and dart board. Free tea, coffee and toast is available all day. We also offer a range of facilities in-house to make your stay comfortable and convenient, including a laundry, inclusive bed linen and towel hire available. We pride ourselves on providing a safe, friendly and welcoming environment. With CCTV throughout, free wi-fi in the public areas and no curfew policy to ensure you have safe fun during your visit to Newcastle.
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Property amenities
Paid public parking nearby
Free internet
Vending machine
Baggage storage
Shared bathroom
24-hour front desk
Laundry service
Self-serve laundry
Internet
Shared kitchen
Shared lounge / TV area
ATM on site
Room features
Safe
Kitchenette
Room types
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Quirky Hotels
Centrally Located
Languages Spoken
English, Spanish, Dutch, German

Location

51 Grainger Street, Newcastle upon Tyne NE1 5JE England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Newcastle Airport
Durham Tees Valley Airport
52.2 km
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179Reviews2Q+A30Room tips
Traveller rating
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Detailed Reviews
Sean W wrote a review Mar 2022
3.0 of 5 bubbles
Location was good, beds were comfortable but that's the only good thing about it.

One of the staff members acussed my friend for spitting down the stairs in which she was completely wrong apparently she seen him on CCTV but it was someone else.

You have to climb 2 flights of stairs to go to the bathroom and the shower. No towels provided for guests. Sometimes toilet paper isn't replaced by staff when empty.

The kitchen is beside the bathroom, there was a constant smell of Indian food throughout the corridor. No one seemed to clean up after themselves, of course cooking your food is completely ok but the constant smell of curry, korma etc was horrendous when trying to get a shower or go to the toilet.
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lariwestside wrote a review Feb 2024
United Kingdom
3.0 of 5 bubbles
The Albatross is an okay place. The location is fantastic, being very close to the train station and right in the heart of Newcastle; if you can't reach everything you want to see by foot, there's also a metro station nearby. My room was at the back at the building, at the end of a long corridor, and was remarkably quiet; the only sound from outside was seagulls in the morning, and while you could hear other people walking in the building, because there was no one walking past our door this was not much of a disturbance. I also really appreciated not being assigned a bed so I could choose the much more desirable bottom bunk when I arrived at my half-empty dorm room.

Unfortunately the facilities are extremely lacking, even in basic amenities. The rooms had absolutely no hooks anywhere, so it was lucky that there were only 3 of us and we could dry towels/hang coats on the bedposts. There is a huge lack of sockets so phone charging needs to be strategic. No individual lamps either which meant I was reading with my phone torch in order not to disturb anyone else. Beds were okay, the linens are some of the more comfortable I've experienced, but the bunks are quite low (I couldn't sit up without hitting my head on the top bunk) and the bed I was in was positioned in such a way that if anyone had been above me, they would have been climbing up and down next to my head. There were lockers in the rooms but they were quite small. There wasn't anything as basic as a bin or a mirror in the room.

Toilets and showers were disappointing. The bathrooms are basically just public toilets with no hooks or surfaces to put toiletries on, giving you the feeling that you were brushing your teeth in a public place rather than private accommodation. The one shower that had any hooks in it didn't work – the temperature dial was clearly broken and there was no hot water. None of the other shower stalls had hooks which meant you could either leave your clothes/towel susceptible to theft by hanging it over the door, or collecting water on the floor. Both facilities were also quite a long walk from the room, so bring shower shoes.

I only used the kitchen to refill my water bottle so I can't say how well-stocked it was. It was quite big and there was also a common area that always had a few people in it. I didn't have much interaction with staff, though I appreciate there is a 24-hour reception as my train was delayed past 11pm. I didn't need to provide ID or even my surname when I checked in which was questionable, and the guy checking me questioned why I was bothering to read the terms and conditions of my stay before signing them! In the email I received before arrival I was told I'd need £5 cash for a key deposit and £25 cash for a damage deposit, but the damage deposit is apparently only for large groups (this was not communicated), so I ended up carrying way more cash than I needed over the weekend.

All in all this was an okay stay for a weekend in Newcastle, but I wouldn't book it again.
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Date of stay: January 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Malhotra Group, Owner at Albatross Hostel
Responded 27 Feb 2024
Thank you for taking the time to leave us a review. We are disappointed to hear your visit wasn’t up to our usual standards. We appreciate all feedback and comments and will be sure to pass these on to our team. If you would like to discuss this further please contact manager@albatrossnewcastle.co.uk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emm wrote a review Sept 2022
Darlington, United Kingdom
5.0 of 5 bubbles
Solo female traveller!

This was my first time in a hostel and I have to say I will be returning. Perfect location, warm and safe rooms and despite being a bank holiday, it wasn't noisy at all.

The staff were absolutely fantastic. They moved me from a 4 bed dorm with 3 guys to a 6 bed female dorm they had space in so I'd feel safer, without me even asking. I had an issue with my card and they did their very best to help me fix it. Honestly can't thank them enough. Would highly recommend and will be returning.
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Make sure you have £5 cash for the refundable deposit.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Malhotra Group, Owner at Albatross Hostel
Responded 21 Sept 2022
Thank you for leaving us this wonderful review Emmeline! We are delighted to hear that you are happy with your stay with us at the Albatross Hostel. We hope to be welcoming you back very soon! 😊
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Jeff T wrote a review Aug 2021
Swansea County, United Kingdom
5.0 of 5 bubbles
This city centre hostel is outstanding for long or short stays in the heart of the city. Room are basic and very clean. Kitchen where you can cook a meal tea and coffee is free. Would I stay again yes most definitely. Staff are friendly and helpful.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Malhotra Group, Owner at Albatross Hostel
Responded 03 Nov 2021
Thank you for a great review. We are pleased to hear you enjoyed your stay with us and you would return when you are next visiting Newcastle.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matthew P wrote a review Jul 2022
Bury, United Kingdom
3.0 of 5 bubbles
Roughly 25 of us stayed at the Albatross in July '22.

Good points: it was clean, the staff were friendly, kitchen/shared facilities were ok and again clean and well looked after. The hostel is in a good spot in the middle of lots of bars and restaurants. For budget accommodation, it is difficult to complain a great deal.

Bad points: our room was absolutely sweltering, which made sleep difficult, and we couldn't open the window. The toilets, while serviceable and clean were a shared facility and unfortunately our room was about 2 flights of stairs (down, across a corridor and back up again) away from them. No lift to our room on the 3rd floor also wasn't ideal.

In summary, I'm sure the heat issues aren't a regular occurrence. So, if you want somewhere budget, that is clean with nice staff, and are not bothered about shared toilet facilities that could be a few mins away from your room, this place is an ok base for Newcastle.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Malhotra Group, Owner at Albatross Hostel
Responded 27 Jul 2022
Thank you for taking the time to leave us the review Matthew! We appreciate all the feedback you have provided to improve our customer experience. If you would wish to contact manager@albatrossnewcastle.co.uk regarding this and we can investigate further on this.
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Kathryn B wrote a review Apr 2023
5.0 of 5 bubbles
The room was basic but spotlessly clean, as were the toilets & showers. The bed was very comfortable & the heating was good, and it wasn't as noisy as I expected. The staff were friendly & very helpful too. This was my first time staying at the Albatross Hostel as I was going the Darren Hayes concert at the O2 City Hall & it wasn't too far from the venue. I would recommend this hostel to anyone & would definitely stay there again.
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Malhotra Group, Owner at Albatross Hostel
Responded 05 Apr 2023
Thank you for leaving us this wonderful review! We are delighted to hear that you are happy with your stay with us at the Albatross Hostel. We hope to be welcoming you back very soon! 😊
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Goingslow wrote a review Apr 2024
Sheffield, United Kingdom
5.0 of 5 bubbles
Stayed on a Friday night in shared female 6 bed room. Only four of us in there and it was a very spacious room, plenty of space for bags etc. No issues with noise either from the street or other people staying and had a good nights sleep. Lockers available in the rooms, but you need your own padlock. Clean toilets and showers along the corridor. Fairly pleasant sitting room and kitchen downstairs.
Really helpful and friendly staff. I was able to store my bag all day after I checked out in the morning - was locked away by staff. Thank You!
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Cafe next door opens at 8am if you want to get breakfast there.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Malhotra Group, Marketing at Albatross Hostel
Responded 10 Apr 2024
Hi there, thank you so much for taking the time to leave us a great review. We're so pleased that you enjoyed your experience whilst staying with us. We hope you enjoyed your time in Newcastle!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
heidiz wrote a review Apr 2006
West Midlands
3.0 of 5 bubbles
My partner and I stayed at the Albatross hostel for one night on Saturday 21st April. We had tried to book into a hotel but found everything was really expensive so decided to try a hostel instead. We have stayed in hostels on the continent before but not in this country so it was good to give it a go. The Albatross only opened in February this year and I don't think it has had much publicity as yet.
We arrived fairly early (11.30am) and after driving around the one way system about 3 times, finally found the Albatross. It is in a brilliant location - on Grainger Street - which is slap bang in the city centre about 2 minutes walk from the central train station and the shops and nightlife. We were off to the football for the afternoon and St James is only 10 minutes away.
The staff were extremely friendly and helpful - especially in finding the parking which is in an alley just off the dreaded one way system. Staff gave us maps to find our way around and the reception was filled with the usual leaflets of things to do in and around the city. As well as that there were bus and train timetables.
Our room was a twin room with bunk beds. There aren't any rooms with en-suite but the showers and toilets were fine, the only criticism being that they were on the other side of the building. Everywhere we ventured in the hostel seemed to be really clean although we didn't manage to venture to the kitchen or lounge due to a few too many drinks on the Saturday night!
Newcastle is a great place and the Geordies are one of the nicest people in this country. I would recommend the Albatross as a good, cheap alternative to a hotel for younger people and couples.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tommy g wrote a review May 2017
Stockton-on-Tees, United Kingdom
1.0 of 5 bubbles
The place is centrally located but unfortunately the walls are paper thin and the windows are really old. We were woken up several times during the night. Toilets were not v clean. Staff seemed polite enough.
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Date of stay: May 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albatross H, Manager at Albatross Hostel
Responded 09 Jun 2017
Hi, Thanks for leaving a review. We are really sorry to hear that you encountered some issues during your stay. We are still going through a refurbishment here and I will pass on your comments to the Team in charge of this. Kind regards The Albatross Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sally wrote a review Jun 2015
New York City, New York
1.0 of 5 bubbles
Not sure how this place has managed to get good reviews about its staff, because they're terrible. Didn't appreciate the lecture on arrival, spoken to like I was a child. Then I ask a question and I'm told to shut up... Its really confusing why people like this work in customer service. That aside, room was nice and had a great stay.
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Date of stay: May 2015Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Neil T asked a question Jan 2020
Singapore, Singapore1 contribution
Can I turn up and have them look after a bag for a few hours?
sandsemma asked a question Aug 2016
edinburgh17 contributions10 helpful votes
Is there an iron to use/hire?. Thanks
Answer from Andrew C
Highett, Australia9 contributions2 helpful votes
Yes you can get it from reception
Goingslow wrote a tip Apr 2024
Sheffield, United Kingdom22 contributions3 helpful votes
5.0 of 5 bubbles
"Cafe next door opens at 8am if you want to get breakfast there."
Read full review
Andreea D wrote a tip Nov 2023
1 contribution
3.0 of 5 bubbles
"Gregg's is a few doors up Didn't try it but guy with beard on reception highly recommend it."
Read full review
Gary H wrote a tip May 2023
7 contributions8 helpful votes
1.0 of 5 bubbles
"If you want cleanliness don’t go here and watch them trying to take your deposit any excuse not to give it back "
Read full review
Emm wrote a tip Sept 2022
Darlington, United Kingdom20 contributions2 helpful votes
5.0 of 5 bubbles
"Make sure you have £5 cash for the refundable deposit."
Read full review
Banjho wrote a tip Feb 2019
Wareham3 contributions
4.0 of 5 bubbles
"Stay in a room that’s not street facing, the Yates pub across the road has an alarm that goes off all night 😂"
Read full review
Not the right property for you?
There are more places to choose from in the Newcastle upon Tyne area.
PRICE RANGE
R 562 - R 689 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
albatross backpacers in! hotel newcastle upon tyne
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
26
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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ALBATROSS HOSTEL - Reviews & Price Comparison (Newcastle upon Tyne, England)

Frequently Asked Questions about Albatross Hostel
Which popular attractions are close to Albatross Hostel?
Nearby attractions include The Escape Key (0.3 km), EXIT Newcastle (0.2 km), and The Glamorous Owl (0.2 km).
What are some of the property amenities at Albatross Hostel?
Some of the more popular amenities offered include laundry service, free internet access, and self serve laundry.
Is parking available at Albatross Hostel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Albatross Hostel?
Conveniently located restaurants include Simla Restaurant, Little Nino's, and The Old George.
Is Albatross Hostel located near the city centre?
Yes, it is 0.3 km away from the centre of Newcastle upon Tyne.
Are any cleaning services offered at Albatross Hostel?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Albatross Hostel?
The staff speaks multiple languages, including English, Spanish, German, and Dutch.
Are there any historical sites close to Albatross Hostel?
Many travellers enjoy visiting Victoria Tunnel (1.6 km), Newcastle Cathedral (0.3 km), and NewcastleGateshead Quayside (1.0 km).
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