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Holiday Inn Express Newcastle - Metro Centre, an IHG hotel

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Clasper Way Swalwell, Newcastle upon Tyne NE16 3BE England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$61
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (114)
Room & Suite (72)
Dining (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Newcastle - Metro Centre, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 89 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
Holiday Inn Express Newcastle Metrocentre is a modern hotel located just off the A1 in Newcastle Upon Tyne, a short distance from Gateshead. Guest rooms accommodate two adults with up to two children and include Express Start breakfast, free wifi and free parking. Guest rooms are en-suite with power shower and 32-inch flatscreen TV. The hotel has a bar and serves an evening snack menu with some pizzas available 24/7. For the leisure traveller the hotel is situated a short walk from the intu Metrocentre, the largest shopping mall in Europe. Newcastle City Centre is only 3.5 Miles away. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and the famous Tyne Bridge and the Gateshead Millennium Bridge. Holiday Inn Express Newcastle Metrocentre is situated a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are BAE Systems and ITV Television.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Meeting rooms
Baggage storage
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Vending machine
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Polish
1034Reviews35Q+A100Room tips
Traveller rating
  • 435
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  • 48
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Time of year
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Popular mentions
Alison H wrote a review 22 Oct
17 contributions1 helpful vote
Friendly and very helpful reception staff, everywhere very clean and bright and the family room was comfy and well presented. Roomy shower and very quiet, despite adjacent railway. Our only grumble was that we only had towels for 3, despite 4 being booked in. Breakfast area was clean and bright, with tables well separated. Staff here were very helpful.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: Plenty of parking. Alternative eating places within very short walk.
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Susan W wrote a review 17 Oct
Wigan, United Kingdom78 contributions90 helpful votes
We arrived at the hotel and were greeted by friendly receptionists , our room was lovely with tea and coffee making facilities also there was an iron and ironing board even though i don't intend ironing whilst i am away but if needed it was there. I was so impressed with the blue light in the bathroom ceiling which helps when needing the toilet in the night so not needing to put on the light and the fan disturbing my husband this was our first stay at a Holiday Inn and we were very impressed and for future weekend breaks i will definitely be checking if there is a Holiday Inn in the area. The buffet breakfast was very good with quite a good choice and was replenished by the friendly staff , we thoroughly enjoyed our stay.
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Date of stay: September 2021
Rooms
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Service
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AJJP1 wrote a review 03 Oct
Appleby-in-Westmorland, United Kingdom780 contributions196 helpful votes
Booked relatively late, in order to attend the concert. Easy to find hotel, lots of safe parking. Quick and friendly check in . Room was great, bed and bedding first class. All very clean. An easy taxi ride into the City. Breakfast buffet was fine. Recommend.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
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Response from Marc Saad, General Manager at Holiday Inn Express Newcastle - Metro Centre, an IHG hotel
Responded 2 weeks ago
Dear AJJP1, Thank you for taking the time to review your stay with us. We are thrilled with the 5* rating and all your wonderful comments. We hope to see you again very soon. Kindest regards, Katie Taylor | Team Leader
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Debbie C wrote a review Aug 2021
25 contributions6 helpful votes
Just stayed for 5 nights to explore the area, we are IHG reward members so stay in quite a few HI hotels. Cannot fault this hotel. A warm welcome and thorough check-in, Room was on the smaller side but adequate for what we needed, upon arrival the sofa bed for the children had no linen, reception sorted this out whilst we went for dinner. Good variety of buffet breakfast options, at check-in we were advised that we may have to wait for a table due to it being busy but over the 5 mornings only once was there not a table available immediately. Had dinner in the hotel on the Sunday night, some options weren’t available but plenty other options to choose from. Plenty of parking. All the staff were approachable and accommodating, nothing was too much bother. Highly recommended and will definitely return.
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Date of stay: August 2021Trip type: Travelled with family
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Response from Marc Saad, General Manager at Holiday Inn Express Newcastle - Metro Centre, an IHG hotel
Responded 04 Sep 2021
Dear Debbiec248, Thank you for taking the time to review your recent stay. We are thrilled with the 5* review and all your lovely comments. We hope to see you again in the future. Kind regards,
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navj0hn wrote a review Aug 2021
Brentwood, United Kingdom11 contributions5 helpful votes
Very good and clean rooms , neat and hygienic toilets, central location, friendly staff , very responsive to our needs, all stay related information given promptly on check in, good breakfast, buffet was restocked regularly . We were a group of 14, staff were polite and accommodating to our needs . Would definitely recommend
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Date of stay: August 2021Trip type: Travelled with family
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Response from Marc Saad, General Manager at Holiday Inn Express Newcastle - Metro Centre, an IHG hotel
Responded 04 Sep 2021
Dear navj0hn, Thank you for taking the time to review your stay with us. We are thrilled with the 5* review and all your lovely comments. We are glad to see you found the rooms and toilets clean and hygenic throughout your stay. The staff is over the moon to see that their hard work and service paid off and they were responsive to all your needs. We hope to see you again in the future. Kindest regards,
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PRICE RANGE
US$42 - US$113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express newcastle metro centre hotel newcastle upon tyne, holiday inn newcastle upon tyne
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
134
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Frequently Asked Questions about Holiday Inn Express Newcastle - Metro Centre, an IHG hotel
Which popular attractions are close to Holiday Inn Express Newcastle - Metro Centre, an IHG hotel?
Nearby attractions include MetroCentre (1.0 km), TeamSport Indoor Go Karting Newcastle (0.4 km), and Jump Arena Gateshead (0.9 km).
What are some of the property amenities at Holiday Inn Express Newcastle - Metro Centre, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Holiday Inn Express Newcastle - Metro Centre, an IHG hotel?
Guests can enjoy free breakfast, a lounge, and free instant coffee during their stay.
Is parking available at Holiday Inn Express Newcastle - Metro Centre, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Newcastle - Metro Centre, an IHG hotel?
Conveniently located restaurants include Jashn Restaurant, The Skiff Inn, and ASK Italian - Metrocentre Gateshead.
Are pets allowed at Holiday Inn Express Newcastle - Metro Centre, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Newcastle - Metro Centre, an IHG hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Holiday Inn Express Newcastle - Metro Centre, an IHG hotel?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Holiday Inn Express Newcastle - Metro Centre, an IHG hotel?
Many travellers enjoy visiting Victoria Tunnel (5.8 km), The Quayside (5.0 km), and Newcastle Castle (4.5 km).
Is Holiday Inn Express Newcastle - Metro Centre, an IHG hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.