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Best Western Plus Swan Hotel

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Traveller (240)
360
Panoramas (11)
Traveller (240)
360
Panoramas (11)
Dining (67)
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Rooms
02 Dec03 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located directly opposite Wells Cathedral, parts of this historic building date back to at least 1422. Today, the hotel offers guests modern amenities in a beautiful and relaxed setting. There are 49 bedrooms, a luxurious suite and 5 self-contained apartments to choose from. For a real treat, stay in the award-winning Cathedral Suite (complete with free standing brass bath). Swan Mews provides a peaceful retreat, ideal for small families or individuals on business. These self-contained apartments are situated in the middle of Wells, amongst a host of shops and restaurants. During the summer, al fresco dining is available on Swan Terrace (with a magnificent view of the West Front of Wells Cathedral) or in our peaceful Walled Garden Cafe. The hotel's award-winning kitchen (2 AA Rosettes) uses only the finest seasonal ingredients, locally sourced wherever possible.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Spa
Dry Cleaning
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Historic Hotel
Great View
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
69Restaurantswithin 0,5 km
20Attractionswithin 0,5 km
Reviews (1 103)
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1 079 results
Traveller rating
577
316
124
35
27
Traveller type
Time of year
LanguageEnglish
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577
316
124
35
27
Show reviews that mention
All reviews coach house cathedral suite car park resident cat wells cathedral the main hotel lovely hotel old coaching inn no lift lounge area four poster walled garden lamb high street beautiful room very pleasant stay stayed here for two nights
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1 - 5 of 1 079 reviews
Reviewed 3 days ago via mobile

Stayed on Sunday night after a great day at Ham Wall. We were made to feel most welcome, had a lovely, comfortable and cosy room. Evening meal of duck confit was delicious and enjoyed the woodburner fire in the lounge. Breakfast was a little disappointing,...More

Thank O4794JGstephenh
Reviewed 6 days ago

The room was at the very top of the hotel, not easy when you are 91! No lift. Had dinner in the restaurant but a very limited menu and the food was really poor. Vegetables were frozen broccoli, cauliflower and carrots that were still cold....More

Thank livinlight
Reviewed 1 week ago

We had a lovely deluxe room very comfortable and clean.We found the staff extremely friendly and helpful. The breakfast had plenty of choice plus food cooked to order and served by very pleasant staff.We ate dinner two night there was a good choice of very...More

Thank IsabelToronto
Response from Mark T, General Manager at Best Western Plus Swan HotelResponded 1 week ago

Dear Reviewer Thank you for taking the time to post a review for the Swan Hotel and for your kind comments of staff, food and your room. I am delighted that you enjoyed your time with us and look forward to welcoming you back to...More

Reviewed 1 week ago via mobile

Chooses this Hotel because of snowball the cat. It was amazing meeting her if weren't for snowball we would have not gone to this Hotel. We enjoyed our stay at the coach house really nice hotel staff very friendly. Very clean and the food and...More

Thank Tracey M
Response from Mark T, General Manager at Best Western Plus Swan HotelResponded 1 week ago

Dear Reviewer Thank you for posting a review of the Swan Hotel. Snowball is a great host, she and the team look forward to welcoming you back to the hotel for another occasion sometime soon. Best wishes Mark Tobin General Manager

Reviewed 1 week ago via mobile

Been coming here for 10 years. Love the area for its picturesque value. The Swan Hotel is not bland hotel like so many, instead its a beautiful characterful hotel full of charm, with modern twist. The staff are always helpful, and we have made friends...More

Thank Les M
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Questions & Answers
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TonyW20
27 March 2018|
AnswerShow all 5 answers
Response from David S | Reviewed this property |
Best to Call the hotel
0
Votes
jess59Wales
23 September 2017|
AnswerShow all 3 answers
Response from Owen B | Reviewed this property |
Yes! Defenitely, still one of the nicest hotels in Wells. I stayed there for 3 weeks. Perfect stay.
0
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330victoria330
28 May 2017|
AnswerShow all 6 answers
Response from mousiecefor | Reviewed this property |
Deluxe rooms tend to be abbot bigger, standard room are better suited to one adult, both are beautiful furnished Enjoy your stay
1
Vote
Room Tips
"Cathedral views"
Coastal58073873731
2 weeks ago
Read review
"The rooms on the road side have great views of the Cathedral Green."
robertwB8188RM
3 weeks ago
Read review
"love the coach house rooms"
R7746DZjeremyp
10 Oct 2018
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"If you can try and upgrade to the front of the house with the wonderful view of the Cathedral"
SteveGrimes
09 Oct 2018
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PRICE RANGE
US$117 - US$201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western wellswells best western
LOCATION
United KingdomEnglandWells
NUMBER OF ROOMS
55
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