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Best Western Plus Swan Hotel

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Traveller (239)
Room & Suite (246)
Dining (67)
Overview
11 Sadler Street, Wells BA5 2RX England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
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Rooms
30 Sep01 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1 076)
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1 054 results
Traveller rating
561
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All reviewscoach housecathedral suitecar parkresident catwells cathedralthe main hotellovely hotellounge areaold coaching innno liftfour posterwalled gardenlambwedding receptionhigh streetbeautiful roomsmall city
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1 - 5 of 1 054 reviews
Reviewed 5 days ago

We had a ground floor courtyard room with outside space, The room was clean and well equipped and we had a good nights sleep as bed was comfortable. The reception staff were extremely welcoming and helpful. We had evening meal in the hotel and the...More

Thank katharineruthb
Reviewed 6 days ago

First morning the shower temperature control came away in my hand. I have had same problem at home with my shower! Reported the problem to reception on the way to breakfast. Arrived back to room after breakfast to find that it had been repaired. I...More

Thank 31Mill
Reviewed 1 week ago

Charming 15th century hotel located in a prime position in Wells, it has an unspoilt view of the magnificent cathedral just yards away. There’s a lovely terrace just over the road where we enjoyed many of the gins on offer from the bar during the...More

Thank cambo2910
Reviewed 1 week ago via mobile

Stayed here recently. Had a lovely room overlooking the cathedral. Plenty of free parking We were on a bed, breakfast and evening meal basis. The evening meal had plenty of choice and we thought the extra we paid for the evening meal was a bargain....More

Thank Jaynechad
Reviewed 1 week ago via mobile

We just stayed a night a a supposed special room with a four poster bed. This was a waste of money. The bed was worn out and we could hear every word of the couple in the adjoining room. The included breakfast was substandard and...More

Thank Nutmeg06878
Response from BWSwanHotelWells, General Manager at Best Western Plus Swan HotelResponded 5 days ago

Thank you so much for your feedback. We are currently in the process of addressing all the issues that you have kindly brought to our attention.

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About
Description
Located directly opposite Wells Cathedral, parts of this historic building date back to at least 1422. Today, the hotel offers guests modern amenities in a beautiful and relaxed setting. There are 49 bedrooms, ...More a luxurious suite and 5 self-contained apartments to choose from. For a real treat, stay in the award-winning Cathedral Suite (complete with free standing brass bath). Swan Mews provides a peaceful retreat, ideal for small families or individuals on business. These self-contained apartments are situated in the middle of Wells, amongst a host of shops and restaurants. During the summer, al fresco dining is available on Swan Terrace (with a magnificent view of the West Front of Wells Cathedral) or in our peaceful Walled Garden Cafe. The hotel's award-winning kitchen (2 AA Rosettes) uses only the finest seasonal ingredients, locally sourced wherever possible. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
55
Price range
US$132 - US$224 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Wells
,
Wells Best Western
Location
United Kingdom > England > Somerset > Wells
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
55
Price range
US$132 - US$224 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Wells
,
Wells Best Western
Location
United Kingdom > England > Somerset > Wells
Photos
Traveller (239)
Room & Suite (246)
Dining (67)
Business Centre & Event Rooms (12)
Nearby
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Nearby AttractionsSee all 29 attractions in Wells
Wells Cathedral
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Questions & Answers
Ask a question
TonyW20
27 March 2018|
AnswerShow all 5 answers
Response from David S | Reviewed this property |
Best to Call the hotel
0
Votes
jess59Wales
23 September 2017|
AnswerShow all 3 answers
Response from Owen B | Reviewed this property |
Yes! Defenitely, still one of the nicest hotels in Wells. I stayed there for 3 weeks. Perfect stay.
0
Votes
Google Translation
330victoria330
28 May 2017|
AnswerShow all 6 answers
Response from mousiecefor | Reviewed this property |
Deluxe rooms tend to be abbot bigger, standard room are better suited to one adult, both are beautiful furnished Enjoy your stay
1
Vote
Room Tips
"Rooms at back of hotel are very quite and no road noise"
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"Ask for a cathedral view. It will cost you though."
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"The Cathedral Room is superb and has a spectacular view of the cathedral."
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"The coachouse apartments are good"
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