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Mercure Nottingham City Centre Hotel

Traveller (285)
Room & Suite (128)
Dining (17)
About
Location
Cleanliness
Service
Value
Nottingham’s newest 4 star boutique hotel, now open following an 18 month, multi-million pound refurbishment. Originally a Georgian townhouse dating from 1822, the Mercure Nottingham City Centre has been restored to its former glory, reclaiming its place as Nottingham’s finest hotel.Located in the heart of the fashionable Lace Market district, this chic property is perfectly placed only minutes from the Capital FM Arena, Old Market Square and Nottingham Castle. 76 individually designed bedrooms are completely unique, ranging from cute and cozy to grand and gorgeous. Every room is equipped with the latest amenities including ipod docking stations, interactive flat screen TV’s, air conditioning and free wifi.The hotel also boasts a stylish brasserie bar, spacious event rooms and a state of the art fitness centre to offer the best in guest comfort in a great city centre location.
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
1 327Reviews
413Photos
18Q+A
100Room tips
Traveller rating
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Popular mentions
Brilliant position for a night out in the best part of notts - we had a small double room with was ok and quite quirky, good shower good bed , only thing that let it down was noisy aircon fan and extraction just outside the room window - hence the ear plugs left as an addition
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Response from GuestRelations L, General Manager at Mercure Nottingham City Centre Hotel
Responded 3 days ago
Dear robi661, Thank you so much for your review. I am sorry you experienced some external noise. All bedrooms within Mercure Nottingham do come with complimentary ear plugs regardless of the direction they face. This is due to us being such a central hotel within the city and one located in a wonderful vibrant location. We would be delighted to discuss room placements with you next time you book in the hope we can find an alternative room which may be more to your liking. Thank you so much for choosing to stay with us on this occasion. The team and I very much hope we can welcome you back again soon. Kindest regards Chris Butler General Manager
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Great location near the Lace Market tram stop, friendly staff and compact but comfortable and clean rooms. Breakfast was good quality and the pub downstairs was popular but not too noisy. The small gym is a bonus.
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Response from GuestRelations L, General Manager at Mercure Nottingham City Centre Hotel
Responded 1 week ago
Dear AndyCSinga, Thank you very much for finding the time to leave a review about your recent stay with it. It is wonderful to hear that you had an enjoyable stay with us in our very central city centre hotel. I am pleased that our central location proved to be ideal for your stay in the city. Thank you for your very kind comments with regards to our team here which I will certainly share with them all. Thank you for choosing to stay with us on this occasion. The team and I are most grateful and very much hope we can welcome you back soon. Kindest regards Chris Butler General Manager
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For a centrally located hotel in Nottingham you couldn't do better. I was in room 216. It is comfortable and good value. The only problem is that as it is an old building there are passages and stairs even after the elevator. Friendly staff and quick check in. Highly
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Response from GuestRelations L, General Manager at Mercure Nottingham City Centre Hotel
Responded 1 week ago
Dear ianhU1300RG, Thank you for taking the time to leave a review about your recent stay with us. I am genuinely pleased to hear of your comfort during yout time with us and found your overall stay to be good value. I am sorry you found that there were corridors beyond the use of the lift to get to your room and apologize should this have proven to be an inconvenience. The team are always happy to assist you in anyway should assistance be required. Thank you so much for your high recommendation and also for choosing to stay with us. The team and I are most grateful for you having chosen to do so and hope we can welcome you back in the future. Kindest regards Chris Butler General Manager
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Visited here to attend an event at Motorpoint Arena and found the place to be excellent. Staff were attentive and helpful and room was a decent size, clean and comfortable room. Good location in centre near to some good pubs and restaurants and well placed for the arena. Did not
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Response from GuestRelations L, General Manager at Mercure Nottingham City Centre Hotel
Responded 2 weeks ago
Dear JCT1962, Thank for finding the time to leave a review about your recent stay with us and for choosing Mercure Hotel Nottingham during your stay in the city. I am so pleased to hear you had an enjoyable stay with us with our team playing a part in this along with your room and comfort. You’re comments really do provide us with great encouragement in our ongoing efforts to provide our guests with an enjoyable stay. Thank you once again for choosing to stay with us. The team and I sincerely hope we can welcome you back in the near future. Kindest regards Chris Butler General Manager
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Lovely hotel, lovely staff and lovely decoration. The room was on the small side, you could hear the noise from outside and could hear the people upstairs walking around, the windows needed cleaning. Great location for the city centre!
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Response from GuestRelations L, General Manager at Mercure Nottingham City Centre Hotel
Responded 2 weeks ago
Dear Thazel1991, Thank you for your review. May I apologise for the level of noise experienced from outside. We are an extremely central hotel surrounded by Nottingham’s best bars and restaurants. We are the ideal choice of hotel for guests who wish to truly submerge themselves in the centre of Nottingham. Thank you for your kind comments with regards to the decor and the team here. We have a range of room grades and we would be delighted to discuss each with you next time you book to ensure the room you choose will be one which meets your needs with regards to space provided. I am very sorry to hear of the cleanliness of the windows and this has been brought to the attention of our maintenance team to resolve immediately. Thank you for choosing to stay with us on this occasion. The team and I very much hope we can welcome you back soon. Kindest regards Chris Butler General Manager
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Photo provided by managementMercure Nottingham City Centre Hotel
Classic room had a real homely feel.
bedroom with kingsize bed
Photo provided by managementMercure Nottingham City Centre Hotel
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Dear KerryZupp, Thank you for your message. Thank you for taking the time to further reply. Any guest that is not satisfied with any resolution after their stay can choose to leave a TripAdvisor review or alternatively I welcome being personally contacted. I can be contacted by phone or email and welcome any feedback whether good or bad. I appreciate many guests rather choose the method of TripAdvisor rather than contacting the manager of a hotel to personally discuss their stay and experience. I appreciate and respect you have chosen the option of leaving a review. Of course if I am not on duty and therefore not contactable I can either get in touch upon my return or my Operations Manager would certainly have done so. I very much hope we will have the pleasure of being able to welcome you back in the future where I hope we can deliver a much better experience to you. Kindest regards Chris Butler General Manager
0 votes
Is this near motorpoint Arena and the train station
Dear JCT1962, Thank you for your message. I can confirm Mercure Nottingham is located close to both the Motorpoint Arena and Nottingham Train Station. Nottingham Train station is located 10 minutes walk from the hotel or is 1 tram stop away. The tram stop to exit the tram at is Lace Market. We are then 1 minute away by foot. Motorpoint Arena is located aprox 5 minutes away by foot. It is located at the foot of our road. Kindest regards Chris Butler General Manager
1 vote
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Dear Saffy1999, Thank you for your message. I am very sorry for having not seen your question on this platform to assist. I am pleased to see you were however inundated by previous guests and thank them for providing answers. I am delighted you enjoyed your stay with us and thank you and your husband for allowing us to be part of such a special occasion. I very much hope the team and I can welcome you back soon. Kindest regards Chris Butler General Manager
1 vote
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Do you have a room with a jacuzzi?
Dear RA, Thank you for your message. No bedroom has a jacuzzi within it but all bedrooms do have en suite facilities. If we can assist further in anyway, please do let me know. Kindest regards Chris Butler General Manager
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"Can only comment on privilege rooms with complimentary soft drinks and coffee machine. Bathrobes and slippers as standard."
"They are all good clean nice rooms, no issues at all"
"Top floor rooms are quieter"
"Ask for a high floor as the old windows aren't great at keeping the noise out"
"Ask for a room at the back of the building and on the top floors to avoid noise from nearby bars and pubs."
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PRICE RANGE
US$62 - US$170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nottingham comfort inncomfort inn nottingham
LOCATION
United KingdomEnglandNottingham
NUMBER OF ROOMS
76
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