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Hotel Indigo York, an IHG Hotel

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88-96 Walmgate, York YO1 9TL England
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (1345)
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Panoramas (43)
Room & Suite (669)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo York, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 52 hotels in York
Location
Cleanliness
Service
Value
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Meeting rooms
24-hour security
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Polish
2496Reviews95Q+A100Room tips
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DVETheK wrote a review 12 Aug
North West England, United Kingdom559 contributions230 helpful votes
Convenient for town attractions and restaurants. Stylish decor and surroundings throughout. Nice staff on reception and at breakfast time. Good quality breakfast. Great bed. Air con was effective in the heatwave. Nice free treats in the room and the fridge came in handy for keeping them cool. Good bathroom with super duper shower. Couldn't really fault any particular aspect at all (bit of noise from the street though but that's what happens when you stay in a town!). Would stay again which is always a good sign.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 2 days ago
Dear DVETheK, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mer1980 wrote a review 11 Aug
Coleford, United Kingdom97 contributions38 helpful votes
Really great hotel. Good shower, big TV, comfortable bed, helpful and friendly staff, good location, air con, nice toiletries in the bathroom, so many great things to report. I didn’t give 5/5 as the avocado on toast (from the breakfast menu) was really unpleasant. They are serving up store-bought guacamole as smashed avocado. If it isn’t store-bought, it certainly tastes like it. On the second day I had the full Yorkshire breakfast - which was faultless. I wish I could give 4.9! Overall - we would definitely stay here again and would recommend the hotel to others.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 2 days ago
Dear Merm1980, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. I am sorry to hear that the breakfast on your first morning was unpleasant for you. Please rest assured that your feedback will be taken into consideration to correct any shortcomings. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AmyMcGuinness wrote a review 11 Aug
18 contributions8 helpful votes
We visited here yesterday after being let down by The Royal York hotel which we had planned for well over a year for our 10 year wedding anniversary. We had planned on returning to the same hotel we had honeymooned in and had been excited for so long. After arriving at that hotel we had been really let down by them (long story!) so planned to rebook somewhere else. We are so glad we did! We found Hotel Indigo online and it looked perfect. From the moment we stepped inside we loved it. The smell in there was absolutely beautiful and the girl behind the desk was amazing (we are gutted we didn’t get her name!). We told her what had happened with the other hotel and she went above and beyond to make our stay really special. We were so touched when we entered our room to Prosecco and strawberries and sweets and a congratulations message! This hotel was so more ‘us’! The hotel was spotless, the rooms are absolutely beautiful, the beds are so comfy. The bar itself downstairs was really reasonable too (whoop!). A couple of mins walk from the shambles too, and a lovely walk it is! Just perfect. What seemed to be starting out as a disaster ended up just perfect and that’s down to amazing staff and the hotel’s perfect quirkiness. You made our 10 year anniversary so special ❤️ We will definitely be back. X
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 2 days ago
Dear AmyMcGuinness, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jamie P wrote a review 07 Aug
8 contributions15 helpful votes
What can I say, a beautifully decorated stylish hotel in the centre of York, from the moment you enter the lobby you’re greeted by warm receptive staff and beautiful scents wafting through the air conditioning units. The rooms are tastefully decorated with quirky pictures that adorn the walls, warm pastel colours and a real vintage feel. The shower was stunning and powerful and overall the room was immaculately presented and cozy. We would definitely stay here again, thank you!
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Parking is the only issue, we had to park at a separate car park at a cost of £15 per day, that...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 2 days ago
Dear Jayzinside260383, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HevJill wrote a review 06 Aug
London, United Kingdom104 contributions78 helpful votes
Short walk to York centre with car parking a couple of minutes away on foot. Very friendly and helpful staff both on reception and at breakfast. Breakfast was busy but lots of lovely choices with the croissants and cakes but also cheese and interesting omelettes, eggs Benedict and fry ups, all cooked to order - no reconstituted scrambled eggs or baked beans drying out under hot lamps! The rooms had lovely modern bathrooms, a comfortable bed, tv, safe and kettle with tea, coffee and biscuits. Enjoyed having a fridge with old drinks and water. Definitely would return here.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 2 days ago
Dear HevJill, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sally A wrote a review 06 Aug
Halifax, United Kingdom5 contributions6 helpful votes
This was my second stay at hotel Indigo. The room and hotel was amazing. The beds are enormous and so comfortable. Nice touch with the complimentary snacks and drinks in the room too. This would have been a 5 for me however the only thing that stopped me was the hot breakfast which unless you were getting the full English was not value for money at all and sub standard in comparison to the rest of the hotel. I felt it was much better when they served it buffet style as you could choose what you wanted. The continental choice however was lovely. Would definitely go again but would have breakfast in one of the lovely cafes in the area.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 2 days ago
Dear Sally A, Thank you for taking the time to complete our satisfaction survey and for choosing Hotel indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. I would like to apologise for the inconvenience you have encountered during your stay. Please rest assured that all your comments have been taken into consideration. I hope we have the opportunity to welcome you back to Hotel Indigo in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tony S wrote a review 05 Aug
32 contributions11 helpful votes
Really nice hotel in great location with great staff who understand customer service I cannot fault this hotel the rooms are of a very high standard with air conditioning, comfortable beds and good modern showers this is definitely our go to place when visiting York.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 1 week ago
Dear Toni S, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MrClint wrote a review 03 Aug
Stoke-on-Trent, United Kingdom1 contribution
Stayed at the Indigo in York last night for work purposes. Was so glad I'd got booked into this place, as its a big cut above most places I stay in for work. I didnt know that till I got there. The rooms were really nice. Unbelievably comfy bed and nice decor in the room too. The food was excellent, for both our evening meal (rustic pizza) and breakfast... again, a step up from the 'usual'. The staff were great, really friendly and informative of the local area. I didn't get all of their names, though we did spend a bit of time chatting to Jojo, who was particularly attentive and helpful and seemed to be absolutely everywhere; though every single one of the team were brilliant too. Will definitely seek to book the Indigo again next time that I'm in York, for business or for pleasure.
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Date of stay: August 2022Trip type: Travelled on business
Room Tip: Go here. Its lovely
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 1 week ago
Dear MrClint1976, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel, particularly with regards to our team and your experience dining with us. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mandy E wrote a review Jul 2022
7 contributions
Just returned from a night in York staying at Hotel Indigo. Lovely hotel. Beautiful comfy room's. But the outstanding feature of this hotel is the staff. Everyone was so welcoming and helpful. Special thanks to.Claire from reception who rescued us yesterday. Having found ourselves struggling to find our way back to the hotel due to problems with phone signals. Claire actually came and found us and showed us the way backl. I would say this is definitely going well above what is expected and all done with a cheery smile Thanks Claire. Mandy and Tracey
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 1 week ago
Dear 737mandye, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel, particularly with regards to Claire. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scampmeisters wrote a review Jul 2022
Buckinghamshire, United Kingdom190 contributions89 helpful votes
I've stayed in many hotels over the years, and this is a great find. Feels small and cosy, yet has 103 rooms. Staff friendly on check in. Room was great (Premium room), quiet, well equipped (Hooray sockets aplenty!) and clean. The rainfall shower was powerful and hot. Air con worked, and was not noisy. We found nothing to dislike. Parking is a 3 min walk away, at a cost of £14 a night...all fine, but was busy and first come first served. Breakfast freshly prepared and good choice for Gluten free diets. Overall a super hotel in a great location to walk into the city (4mins).
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Date of stay: July 2022
Location
Cleanliness
Service
Room Tip: Top floor side of hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 2 weeks ago
Dear Scampmeisters, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$122 - US$194 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
103
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Frequently Asked Questions about Hotel Indigo York, an IHG Hotel
Which popular attractions are close to Hotel Indigo York, an IHG Hotel?
Nearby attractions include Mindlock Escape Rooms (0.5 km), The Shop That Must Not Be Named (0.5 km), and The York Army Museum (0.5 km).
What are some of the property amenities at Hotel Indigo York, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo York, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo York, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo York, an IHG Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Indigo York, an IHG Hotel?
Conveniently located restaurants include Rise. Brunch, Cresci Pizzeria, and Corner Grill House.
Are there opportunities to exercise at Hotel Indigo York, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel Indigo York, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Indigo York, an IHG Hotel?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Hotel Indigo York, an IHG Hotel?
Many travellers enjoy visiting York Cold War Bunker (2.8 km), Holy Trinity Church (0.6 km), and Merchant Adventurers' Hall (0.3 km).