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The Queens Hotel

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Queen's Staith Road Skeldergate, York YO1 6DH England
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US$115
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Traveller (484)
Room & Suite (205)
Dining (11)

About

#31 of 50 hotels in York
Location
Cleanliness
Service
Value
This hotel offers accommodation perfectly situated on the banks of the River Ouse in the heart of the city of York. The Queens Hotel features 78 bedrooms. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception. A lift provides easy access to the upper floors. Services and facilities at the hotel include wireless internet access, a brasserie restaurant and a lounge bar. Guests arriving in their own vehicles must pre book parking, nightly charges apply. All major tourist attraction and shopping is within walking distance and some nightlife/restaurants/pubs are located near the hotel. Room description All 78 rooms feature central heating and a bathroom with shower/bathtub and hairdryer. The accommodation units offer a range of amenities, including tea and coffee making equipment. Superior river view rooms can be requested and carry a nightly supplement, smoking rooms can also be requested.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Meeting rooms
24-hour security
Baggage storage
24-hour front desk
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Non-smoking hotel
Shared lounge / TV area
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Room features
Seating area
Telephone
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English
2142Reviews41Q+A100Room tips
Traveller rating
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Popular mentions
Snowpixie74 wrote a review Nov 2021
Heanor, United Kingdom8 contributions1 helpful vote
We expected to pay a bit more to stay by the river but the hotel wasn't really anything special. The staff were disinterested on check in, there was no room service at all and the room was in need of a refurb (looks as though someone had thrown a glass of red wine over the walls and ceiling. The bed was comfy however and we had plenty of warm water. I just expected a bit more for over £100 a night and non-grumpy staff!
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Date of stay: November 2021
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Patsy2122 wrote a review Nov 2021
Sheffield, United Kingdom80 contributions12 helpful votes
Oh my, the main disappointment was Basil Faulty wasn’t actually there. The bedrooms albeit spacious was adorned with the cheapest furniture that makes Spanish hotel furniture palatial. The bed is on castors that moved at the slightest touch therefor we woke up on the other side of the room. When we moved the bed back the bedside tables fell off the wall 😂😂 The bed wasn’t comfortable old worn out and cranky like most of the hotel and the pillows were flat as a pancake. Staff were very disengaged like robots with less personality. Especially the one on reception who didn’t care when we asked about the travelling bed etc. when we checked out 🤣 Breakfast was just hilarious from start to finish. You had a set time to arrive it was table service. After asking how I wanted my egg I asked for a hard boiled egg hard, which arrived soft I told a member of staff who brought me 2 hard boiled eggs after I’d finished my breakfast. We were given 1 sliced of toast each and asking for another slice we were then brought 4 slices. Coffee was that weak I think it must have been run through the filter all week. To much of our disappointment the tinsel and turkey crew didn’t find things as funny as we did. Thank goodness it was a wowcher deal wouldn’t stay again but it was funny we had a laugh!!
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Don’t expect much or just don’t go
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SunshineSoozy wrote a review Nov 2021
Scarisbrick, United Kingdom261 contributions334 helpful votes
We have become regular visitors to York and this hotel is quite central. Our room had a double and a single, not the most comfortable bed I have ever slept in, could do with some investment in new more comfortable beds. There is a shower over the bath, my personal preference is a shower which is easier to get in and out of, I don't think this hotel offers this option other than in a disabled room. The previous buffet breakfast has ceased because of covid but your order is taken and brought to your table, you still have to mingle at the help yourself tea/coffee cereal/juice area though. The food is tasty and plentiful. There are not many plug sockets available so if you both want to charge your phone, you will need to take your turn. Although the hotel is in a relatively quiet area, I think we will try somewhere else next time as the beds were too hard for my comfort.
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Date of stay: October 2021
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Chris wrote a review Nov 2021
1 contribution
I recently went to the queens, and on arrival the girl with dark hair on reception was ok but could of been better didn’t get any relevant info except check out time, the room was ok but nothing worth the money we paid the full place needs a full refurb! The icing on the cake was getting service from a women so rude, it put me off my breakfast. Her name was Sarah and she barked orders at us. This women could do with some lessons in customer service and needs some people skills! She let the full hotel down, felt on edge and uncomfortable eating around this vile woman. She was coughing into her hand and did not wash then brought our cutlery over, found this rather disgusting considering the current situation.
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Date of stay: November 2021Trip type: Travelled with family
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Response from Samantha Ashby, General Manager at The Queens Hotel
Responded 1 week ago
Dear Chris I am so sorry to read about your experience with us. Please be assured that your feedback has been noted and a meeting will be organised with Sarah to ensure improvements are made going forward. Thank you for taking the time to make us aware. Kind regards Samantha Ashby, General Manager
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Karin G wrote a review Nov 2021
Glasgow, Scotland, United Kingdom33 contributions21 helpful votes
Just had 3 night here & had a lovely stay. Room was big, with a king & a single bed. Room was clean which is a huge thing for me as have stayed at a few previously in Manchester that were vile. Hotel is well situated for all that the centre of York has to offer. Staff all very pleasant and polite. Getting a breakfast every morning as part of the cost was great. Anything from a full English to just cereal or toast. We have one small observation and that is the rooms could do with a small fridge. Nowhere to keep juice or water cold!!!!!
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Date of stay: November 2021
Location
Cleanliness
Service
Room Tip: Ask for a room that over looks the river!
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PRICE RANGE
US$85 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
queens hotel york
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
78
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Frequently Asked Questions about The Queens Hotel
Which popular attractions are close to The Queens Hotel?
Nearby attractions include Shambles (0.4 km), Locked In Games York (0.5 km), and Mindlock Escape Rooms (0.2 km).
What are some of the property amenities at The Queens Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Queens Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Queens Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Queens Hotel?
Conveniently located restaurants include The Taylor Made Kitchen, The Dark Horse Espresso Bar, and Pairings Wine Bar.
Is The Queens Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of York.
Are there any historical sites close to The Queens Hotel?
Many travellers enjoy visiting York Cold War Bunker (2.1 km), Holy Trinity Church (0.5 km), and Merchant Adventurers' Hall (0.4 km).
Does The Queens Hotel have any great views?
Yes, guests often enjoy the harbour view available here.
Is The Queens Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.