Malmaison York
2 Rougier Street, York YO90 1UU England
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Full view
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Room & Suite (48)
Dining (15)
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
Updated 21/05/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/05/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Rooftop bar
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
Rooftop terrace
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
City View
Business
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
268Restaurantswithin 0 km
146Attractionswithin 0 km
Contact
2 Rougier Street, York YO90 1UU England
Getting there
Car HireSee all York car hire
424Reviews8Q+A87Room tips
Reviews
Traveller rating
- 283
- 71
- 35
- 13
- 24
Time of year
Traveller type
Language
Selected filters
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- English
Popular mentions
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Most Recent
My sister and I, together with our parents stayed for 2 nights this week. The rooms are quiet, spacious and modern with very good facilities. Location is ideal within easy walking distance of York Minster and the National Railway Museum. Engaging, attentive and courteous staff from check-in to check out made our stay even more pleasant. Could not fault it.
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Date of stay: June 2022Trip type: Travelled
Helpful
The hotel is in a fantastic location in the centre of York. It has a lovely big open reception area. Reception staff, staff during breakfast & those on the terrace were welcoming and friendly. We booked a club twin room(2 x friends). The room had a great view, was very clean & the beds were really comfortable. My only small criticisms/constructive feedback was the open plan style bedroom/bathroom. It did not cause a big problem but having tinted glass on the shower door would have been appreciated, especially in twin rooms. Also some blinds or see out not in tinted panels between the sink and bedroom would offer more privacy for getting dried/changed after a shower. We also opted for our room not to be cleaned during our 2 nt stay but found the cleaner had been in, had emptied the bins & changed the towels but did not leave a clean floor mat for outside the shower & took our robes without replacing them for our 2nd night stay. The terrace bar was lovely and provided amazing views. It’s such a shame it is not open on a Monday , especially as the weather was so fantastic & returning there on such lovely days/evenings would have been great & would no doubt have attracted plenty of customers. The breakfast was lovely with a lot of continental and cooked breakfast options with efficient service. I would definitely recommend this hotel and would return again.…
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Date of stay: June 2022Trip type: Travelled
Room Tip: If you need parking, book asap as only 8 spaces available at the hotel
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Helpful
We came here for my 18th birthday as well as celebrating the end of my A Levels and as a treat I had a facial at the spa! The two ladies there Beth and Sophie where so lovely and made the experience super special. It really felt like they went over and above to make it a memorable experience. Our room was lovely, very clean and great design, the whole hotel has a really great vibe around it created by the staff (the receptionist Mel really helped with that too) and the decor! Would highly recommend having drinks up at Sora as someone who loves Japan and alcohol it was a great mix. The food in both Sora and the restaurant are amazing too and both again with lovely staff. Overall highly recommend! Plus it's got such a convenient location as well!
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Date of stay: June 2022Trip type: Travelled
Helpful
This was our first time staying at a Malmaison Hotel and the York hotel is amazing. It over looks the historic bar walls and Lendal Bridge. All the staff were really friendly, particular mentions to Fran on Reception, very welcoming and so helpful, Katy who greeted and looked after us at breakfast time ( all the breakfast staff were fab). Thank you to the Housekeeping staff, our room was amazing, a fabulous bathroom with double bath and huge shower room, dressing room, lounge and huge bed with television hidden behind a sliding cupboard door. We are really looking forward to staying in a Malmaison Hotel again. Thank you York Malmaison.
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Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip: We over looked the bar walls which was lovely.
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Helpful
Response from Scott King, Guest Services / Front Office at Malmaison York
Responded 5 days ago
Dear jv13Harrison, Thank you for your lovely review. I'll be sure to share your comments with the team especially Fran and Katy. We look forward to welcoming you back very soon. Kind regards, Scott King
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We used one of the 'Work and Play' rooms for an all-day workshop. The set-up in the room was great, lunch was lovely, and we received fantastic assistance throughout the day from our host Abdalla. Also very convenient for York station.
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Scott King, Guest Services / Front Office at Malmaison York
Responded 5 days ago
Dear Julian U, Thank you for your lovely review. I'm pleased you enjoyed our work and play meeting space. I'll be sure to share your comments with the team especially Abdalla. We look forward to welcoming you back very soon. Kind regards, Scott King
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The rooftop tapas bar has a great view of York Minster with inside seating for less sunny days. The Japanese tapas food menu was tasty and cocktails interestingly different from your normal mixes. Great service by Lottie. Well worth a visit.
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Scott King, Guest Services / Front Office at Malmaison York
Responded 6 days ago
Dear Julian U, Thank you for your lovely review. I'm pleased to hear you enjoyed Sora. I'll be sure to share your comments with the team especially Lottie. We look forward to welcoming you back very soon. Kind regards, Scott King
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It’s a great location for visiting York. Only a five minute walk from the cathedral and the railway museum. The rooms are spacious and very comfortable. The restaurant menu was acceptable but nothing special. Decent breakfast and service in all departments polite and friendly.
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Date of stay: June 2022
Value
Rooms
Service
Helpful
Response from Scott King, Guest Services / Front Office at Malmaison York
Responded 1 week ago
Dear richard g, Thank you for your review. I'll be sure to share your comments with the team and we look forward to welcoming you back very soon. Kind regards, Scott King
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+1
The guys Sam & Liv are the guys that will seal it...for me to comeback The rooftop excellent The Bar brilliant (the guys above) The rooms great Decor spot on So close to station and everyone and i mean everyone so lovely and warm...good customer service
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Date of stay: June 2022Trip type: Travelled
Room Tip: Starbucks on site for coffee enthusiasts
5min walk from station
Close to river cruises, sight...
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1 Helpful vote
Helpful
Response from Scott King, Guest Services / Front Office at Malmaison York
Responded 1 week ago
Dear beBlaircomedian, Thank you for your lovely review. I'll be sure to share your comments with the team especially Sam and Liv. We look forward to welcoming you back very soon. Kind regards, Scott King
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All staff was genuinely friendly, very helpful and helped eachother beautifully! We were on a 2wk coach tour of England/ lots of hotels and this is our favorite. The food was fabulous, the best croissants and toffee pudding of all the hotels, and the dinners were gourmet and super delicious. They have a bona-fide chef and wait people who really care and work perfectly together! It was so pleasant to stay there!
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Scott King, Guest Services / Front Office at Malmaison York
Responded 1 week ago
Dear 715catherinez, Thank you for your lovely review. I'm pleased to hear you had a great time with us. I'll be sure to share your comments with the team and we look forward to welcoming you back very soon. Kind regards, Scott King
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Five ladies for birthday celebration. Setting is beautiful in skybar... booked by 2 hour slots. Drinks OK for type of place. Food is Japenese tapas, expensive bits of raw fish, decoratively presented on ice. Service main issue. Miserable girl on bar reception desk, waitresses with equally miserable faces. Although they brought things when ordered, we were surrounded by uncleared tables, including ours when things empty. Had to give items to waiter to clear table space. Not an experience to be repeated.
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Scott King, Guest Services / Front Office at Malmaison York
Responded 1 week ago
Dear ANITAC745, Thank you for your review. I apologize that we didn't meet your expectations. I'll be sure to share your comments with the team and hope we can welcome you back very soon. Kind regards, Scott King
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PRICE RANGE
US$134 - US$240 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
150
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Claim Your Listing Frequently Asked Questions about Malmaison York
Which popular attractions are close to Malmaison York?
Nearby attractions include Locked In Games York (0.2 km), Treasure Hunt York (0.3 km), and Can You Escape? York (0.3 km).
What are some of the property amenities at Malmaison York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Malmaison York?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Malmaison York?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Malmaison York?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Malmaison York?
Conveniently located restaurants include skosh, The Rattle Owl, and Karoo Bar & Kitchen.
Are there opportunities to exercise at Malmaison York?
Yes, guests have access to a fitness centre during their stay.
Is Malmaison York located near the city centre?
Yes, it is 1.0 km away from the centre of York.
Are any cleaning services offered at Malmaison York?
Yes, dry cleaning and laundry service are offered to guests.
Does Malmaison York offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Malmaison York?
Many travellers enjoy visiting York Cold War Bunker (1.9 km), Holy Trinity Church (0.6 km), and Merchant Adventurers' Hall (0.6 km).