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Dean Court Hotel, BW Premier Collection

Traveller (410)
Room & Suite (370)
Dining (36)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
With the finest location in the city, overlooking York Minster. All York's famous attractions are within walking distance. The hotel recently received a Certificate of Excellence. A contemporary design, with emphasis on elegance and comfort. Rooms are well-equipped and individually styled. Superior, De-Luxe and our 2 Suites have fabulous architectural views of historic York. Rooms have flat screen TVs, 120 TV channels and DVD players. A range of DVD's and an iPOD docking station. Little "extras" include robes, brollies and mineral water. Free Wi-Fi throughout the hotel. The Dean Court is notably child-friendly with four well equipped family rooms. Guests with limited mobility or in wheelchairs will also enjoy facilities in a quartet of rooms. Electric access is available with staff assistance. The AA Rosette restaurant D.C.H has Minster views or more informal dining in The Lounge-Bar serving snacks and sandwiches. The hotel has it's own secure car park. No smoking throughout.
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Property amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
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Room features
Accessible rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
363Restaurantswithin 0,5 km
129Attractionswithin 0,5 km
Reviews & more
1 933Reviews
709Photos
39Q+A
100Room tips
Traveller rating
  • 1 281
  • 455
  • 133
  • 35
  • 29
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  • English
Popular mentions
This hotel was fantastic from start to finish. Valley service from the door, car locked in a secure car park and available at anytime during your stay, just a 10min heads up request to reception and it's at the front door for you. Room was basic but comfortable, warm and
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Response from DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection
Responded yesterday
Dear 418gemmag, Thank you for your very nice 5 star review, your kind comments about our valet car parking service, Frank who i agree is a star, that we had kept you informed about our limited food offering at breakfast and dinner, over the 4 days last week that the restaurant was closed. We do have the most enviable location of any off the City's hotels, next to the Minster and a 10 minute walk to any of York's attractions including the 750 or say eateries and the 365 pubs York has to offer. lets hope we see you again very soon. Kind regards Simon Murphy General Manager
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To be fair to the proprietors, we ought to state from the off that the hotel was undergoing some refurbishment when we arrived which meant there was no restaurant available. That in itself would have stopped me booking the hotel had I been aware from the website that this would
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Response from DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection
Responded yesterday
Dear deathbychocolate (great tripadvisor code name) Thank you for your review and obviously I am saddend to read that you were not happy with your stay this time. As per the previous review I was assured that all our guests had been contacted about the 4 days that we could not offer a full service of hot breakfasts and dinners as the hotels main kitchen was closed for kitchen ventilation work. We had reduced our prices for our bedroom that week as we were not going to be able to offer a "full service". Lets hope you will return to the DCH once again and ask that you contact me directly so i may assist you personally with that booking. Kind regards Simon Murphy General Manager
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Stayed overnight for work and really pleased with the hotel. They upgraded me from a single to a double which was nice. There are coffee/tea making facilities in the room, with a couple of herbal tea options or hot chocolate, and a fridge with chilled water and for guest use.
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Response from DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection
Responded yesterday
Dear Storyteller525524, Thank you for your lovely review, and for your kind comments about your upgraded room type, my friendly team and our lovely breakfast. The Valet parking is a service we offer at what we think is at a reasonable rate when you consider a- the nearest council car park charges from £3 per hour, b- you can drop your car outside the hotel- your luggage is removed and taken away to our offsite lit-secure car park, c-guests car arrive before check in 2pm, and depart after 11am check out time and leave their car up until 10pm the following day all for the same charge- this can be up to 30 hours ! All guests have access to their cars 24 hours per day. Sadly last week and i was assured we had contacted all our guests who were staying over the 4 days that we had no full restaurant options for breakfast, lunch or dinner, due to the fact that we were having a new kitchen ventilation system fitted and we could not operate the main kitchen, i am so sorry that you were not informed in advance. We are now fully operational again so lets hope we see you again soon. Kind regards Simon Murphy General Manager
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+3
We had the three course lunch as a Groupon gift. On arriving we were the only ones in the restaurant. Three waiting staff on duty. The meal was good but the cleanliness of the table, cutlery and decor could have been better.
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+2
Booked for a short break away with my partner due to the good consistent reviews. Upon arrival at the hotel we received a warm friendly welcome and were shown to our room, this was a really nice touch and a great first impression. On entering the room we were blown away by the
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Response from DeanCourt, General Manager at Dean Court Hotel, BW Premier Collection
Responded 1 week ago
Dear Robinson traveler, Thank you for your review following your surprise anniversary stay. I am pleased that you liked your room, comfy bed and a good nights sleep and with those great views of the Minster, and yes we are that close that you can hear the bells on a Sunday morning (the only real time they chime for any length of time). I am not quite sure what you ordered for breakfast, but a full English can consist of, bacon, sausage,black pudding, mushrooms, half a grilled tomato, hash brown, choice of egg and baked beans- quite a plate full and of course you can always ask for "more". I am saddened to read your check out spoiled your stay, I will be trying to find out "who" that was as that is certainly not the standard of service i would expect. Lets hope we do see you again soon. Kind regards Simon Murphy General Manager
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Professional photo exclusively commissioned by TripAdvisorDean Court Hotel, BW Premier Collection
The Deluxe Double Room at the Dean Court Hotel, BW Premier Collection
Professional photo exclusively commissioned by TripAdvisorDean Court Hotel, BW Premier Collection
The Cozy Double Room at the Dean Court Hotel, BW Premier Collection
Professional photo exclusively commissioned by TripAdvisorDean Court Hotel, BW Premier Collection
The Family Room for Five at the Dean Court Hotel, BW Premier Collection
The fabulous corner bath
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Hi we have a private, secure lit car park which can only be accessed by the hotel team with a car park gate zapper. Your husband is more than happy to go with the valet car park attendants to see for him self. We park about 25 cars in their per day. This private car park is about 6 minute walk from the hotel. Other car parks are aviable but are Council run, far more expensive and sadly not as secure. Kind regards Simon Murphy General Manager
2 votes
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Hello! Any additional fees other than the amount stipulated? :)
Hi Zuje30dia, no additional charges, as all our rates include Vat, we do not charge a city tax, or service charge. Kind regards Simon Murphy General Manager
0 votes
What time is check in and out please and is parking charges by the hour
2pm but if the room is ready early it tends not too be an issue. They will take your luggage & put it in your room as soon as it's ready. As far as I know parking is 24 hours. Hope this helps if it does like my post so I know I was helpful. Phil
0 votes
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Hi our cosy doubles do not have views of the Minster, all our deluxe and Suites which are at the front of the hotel do have the most amazing views of York Minster. If you could send me your reservation details then I will see "what" i can do to help. Kind regards Simon Murphy General Manager
0 votes
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Hi Mrs Porter, You have booked a family room for 3, and at your request this will be a twin bedded room and with a sofa bed for one of your children. This has a lovely view of York Minster. Kind regards Simon Murphy General Manager
1 vote
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"We always go in standard double"
"we were at the front and did not experience any noise apart from the Minster bells which are lovely."
"Langley Suite definitely!!!!"
"View of York Minster"
"paid a bit extra for room overlooking the cathedral. well worth the money"
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PRICE RANGE
US$95 - US$281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western yorkyork best western
FORMERLY KNOWN AS
Dean Court Hotel, Best Western Premier Collection
LOCATION
United KingdomEnglandYorkshireYork
NUMBER OF ROOMS
40
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