The Royale Chulan Hyde Park Hotel London

The Royale Chulan Hyde Park Hotel London

23-25 Leinster Square Westminster, London W2 4NE England
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Traveller (225)
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Room & Suite (300)
Breakfast Room at The Royale Chulan Hyde Park Hotel London
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About

3.0
#832 of 1 138 hotels in London
4.1 of 5 bubbles
Location
3.4 of 5 bubbles
Cleanliness
3.2 of 5 bubbles
Service
3.3 of 5 bubbles
Value
The Royale Chulan Hyde Park Hotel London is a Victorian-era townhouse with modern guestrooms. Our locations borders some of the City's most attractive vicinities to explore, and with London's top attraction only moments away, this will be your ideal base to transport connections at your doorstep to it's easy to explore even further afield.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Room features
Desk
Telephone
Wardrobe / wardrobe
Iron
Kitchenette
Refrigerator
Flatscreen TV
Bath / shower
Private bathrooms
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
Languages Spoken
English, Spanish, Romanian

Location

23-25 Leinster Square Westminster, London W2 4NE England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
London City Airport
16.8 km
See all flights
Heathrow Airport
Bayswater
5 minUnderground
624Reviews17Q+A73Room tips
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Detailed Reviews
annski wrote a review Oct 2023
Melbourne, Australia670 contributions108 helpful votes
4.0 of 5 bubbles
Highly recommend this hotel for position, cleanliness and helpful staff.
The Double rooms we booked had a fridge, 2 burner hotplate electric jug cutlery and crockery. We stayed for 5 nights in one room, came back for a 3 night stay and again for a 5 night stay we had rooms on the 4th floor and 3 rd floor. Each one different in layout, but all were workable.
Fans supplied in each of the rooms, beds were comparable and comfortable. There are some much larger rooms and also the economy rooms which are basement level.
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Date of stay: September 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hyde Park Hotel, General Manager at The Royale Chulan Hyde Park Hotel London
Responded 06 Apr 2024
Dear Annski, Thank you for your fantastic review! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be in an excellent position and very clean. We're delighted that you appreciated our helpful staff and the amenities provided in the double rooms. It's wonderful to hear that you had multiple stays with us and found the rooms on different floors to be workable and comfortable. Your recommendation means a lot to us! We look forward to welcoming you back for another enjoyable stay in the future! Royale Chulan Hyde Park Hotel Team.
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Ceara G wrote a review Oct 2023
2 contributions1 helpful vote
2.0 of 5 bubbles
The front desk/receptionist staff were AMAZING! Each one of them we encountered. However, that was about the only thing that was amazing at this hotel. The location was also nice and was close to what we needed and didn’t seem unsafe walking at night. We stayed in the basement room (600s) and the bed was so hard, the bathroom was extremely small, and there was mold with a clear moisture issue. I would not recommend staying here if you can avoid it. Maybe the other rooms that aren’t in the basement are better, however, I cannot say regarding those.
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Date of stay: October 2023Trip type: Travelled with friends
Room Tip: Avoid the basement rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hyde Park Hotel, General Manager at The Royale Chulan Hyde Park Hotel London
Responded 06 Apr 2024
Dear Ceara G, Thank you for your feedback. We're pleased to hear that you found our front desk staff amazing and appreciated our convenient location. Regarding your concerns about the rooms and bathrooms, we apologize for any inconvenience caused. We have taken steps to address the issues with mould and moisture in our basement rooms, and we're continuously working to improve the quality of our accommodations. We appreciate your honesty and hope to have the opportunity to provide you with a more comfortable stay in the future. If you choose to return, please don't hesitate to let us know your preferences, and we'll do our best to accommodate you. Kind regards, Royale Chulan Hyde Park Hotel Team.
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saratravel77 wrote a review Mar 2015
Västerås, Sweden46 contributions24 helpful votes
3.0 of 5 bubbles
I stayed here for 4 nights and it was one of the cheapest options i found online for about 280 Euros for the 4 days and with that breakfast is not included but theres a small kitchen in the rooms with a fridge, small cooking area and utensils, water boiler and they stock up on tea and coffee bags daily which is to be expected in most UK hotels so its not hard to fix your own breakfast. The staff were really nice and helpful and rooms were well cleaned everyday. The bed was big and comfy and the wifi worked well most of the time but not too good on my laptop.The 2 negative sides of the place are the showers that were too small really and the water kept getting cold all the time which is common in the UK with their horrible water system but they should really spend some on that and have it fixed. The second bad thing is that it took us a while to find it and the directions put on their website made no sense so in the end we found it by asking people on the street. The best directions id give is to take the metro to Bayswater station, turn left and take to the left at the first corner and then just walk straight on, pass the church and take to the first right interchange and the just walk all the way up and you will see the hotel after about 7 mins walking. Enjoy and hang out around Queensway and Bayswater, they are really nice areas with loads of shops, cafes, pubs and with a big variety of restaurants with food from many countries.
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Date of stay: January 2015
3.0 of 5 bubblesValue
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rayann T wrote a review Apr 2022
1 contribution
1.0 of 5 bubbles
We booked a luxury room (302 - a room that doesn’t lock in the inside nor does the shower stay in place) and were greeted with a disgusting smell of fish in the room. Understanding that there is a kitchenette in every room we thought someone could have cooked fish previously to our stay so we simply opened the windows to clear the smell. However, after we returned to the room by after cleaning on Saturday the stench was back. On Friday evening/Saturday morning (around 2.30am) there was a fire alarm and so we jumped out of bed and rushed to get out. There were no staff to be seen to help or provide reassurance on the consistent fire alarm. As we reached the ground floor the alarm silenced but there was still no member of staff around. My partner had to go into the staff room to ask what was going on and if everything was alright. The staff member simply said ‘yeah, it’s just someone cooking’ and laughed the situation off. The cherry on top of the cake for this stay was Saturday evening/Sunday morning (around 1.30am) when a member of staff actually unlocked our door and entered our room whilst we slept, waking us up. We were absolutely shocked and on edge all evening so couldn’t sleep. This is absolutely unacceptable and absolutely disgusting.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hyde Park Hotel, General Manager at The Royale Chulan Hyde Park Hotel London
Responded 03 May 2024
Dear Rayannt, We are truly sorry to hear about your experience during your stay with us in 2022. Please accept our sincerest apologies for the issues you encountered, including the unpleasant smell in your room, the fire alarm incident, and the intrusion by a member of our staff. We understand how distressing and unsettling these situations must have been for you, and we deeply regret any inconvenience or discomfort caused. We want to assure you that the incidents you described are not reflective of the high standards of service and hospitality that we strive to uphold. We recognize that this was a difficult period for everyone, especially with the challenges after the pandemic. However, it is no excuse for the lapses in our service, and we have taken immediate action to address and rectify these issues. Since your stay, we have implemented additional training and procedures to ensure that all our guests feel safe, comfortable, and valued during their time with us. Your feedback is invaluable to us as we continue to improve our services and facilities. We sincerely apologize once again for the disappointment and inconvenience you experienced, and we hope that you will consider giving us another chance to provide you with the exceptional experience that you deserve. Best regards, Royale Chulan Hyde Park Hotel.
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Anna M wrote a review Aug 2023
1 contribution
5.0 of 5 bubbles
We came to provide Safer Spaces at Notting Hill carnival, great location and good value for money. But most of all, amazingly friendly, professional and helpful team! Every member of the staffing team we interacted with went out of their way to assist my team..... Even on our late returns in the early hours of the morning! We will definitely be back!
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hyde Park Hotel, General Manager at The Royale Chulan Hyde Park Hotel London
Responded 06 Apr 2024
Dear U9955XWannam, Thank you for your glowing review! We're delighted to hear that you found our team to be wonderfully helpful and friendly during your visit to provide Safer Spaces at Notting Hill carnival. It's fantastic to know that you appreciated our great location and found us to be good value for money. We're proud that our team members went above and beyond to assist you and your team, even during late returns in the early hours of the morning. We're thrilled that you plan to return, and we look forward to welcoming you back with open arms! Best regards, Royale Chulan Hyde Park Hotel Team.
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pkNewark5 wrote a review Aug 2022
Newark-on-Trent, United Kingdom30 contributions18 helpful votes
1.0 of 5 bubbles
I had read all the reviews of this hotel and sort of knew what to expect, but was still extremely disappointed.
We were allocated a basement room for our three night stay, and as I had prepaid I couldn't really go anywhere else.
The bathroom area is as small as described. Very very narrow. To put it bluntly it was so narrow it was had to wipe ones backside. To dry off after a shower, one had to into the main room.
On the first night , there was no cold water in the shower. Luckily I checked temperature before walking in otherwise I would have scalded myself, The receptionist came down and sort of fixed it, but not ideal.
No A/C in the room, so had to leave the window open on a basement room throughout the night and there was a strong smell of cannabis coming from the back area of the hotel.
Wiring around the useless hob area looked very dodgy, with one plug socket burnt out.
Hairdryer broken. Another in the wardrobe had the earth pin removed.
So they are the downsides of the hotel and for those reasons I reckon it should be avoided. I think that it has serious health and safety issues.
On the plus side. Comfy beds, even if the bed linen didnt quite fit.
Lovely area. Not far from tube.
Wouldnt stay there again.
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Date of stay: August 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
Room Tip: Avoid the cannbis smelling basement with dodgy electrics
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hyde Park Hotel, General Manager at The Royale Chulan Hyde Park Hotel London
Responded 03 May 2024
Dear pkNewark5, We are deeply sorry to hear about your disappointing experience during your stay with us in 2022. Please accept our sincerest apologies for the issues you encountered, including the size of the basement room, bathroom conditions, lack of cold water, and other maintenance concerns. This is certainly not the level of comfort and service we strive to provide to our guests. Since your stay, we have undergone significant changes and improvements to address the issues you raised. We have conducted thorough inspections and renovations to ensure the cleanliness, safety, and functionality of our rooms and facilities. Additionally, we have provided additional training to our staff to ensure better communication and problem resolution. We understand your concerns about health and safety and want to assure you that we take these matters very seriously. We have taken immediate action to address the issues you raised and ensure the safety and well-being of our guests. We appreciate your feedback and regret that we fell short of your expectations. We hope that you will consider giving us another chance to provide you with the exceptional experience you deserve should you choose to stay with us again in the future. Best regards, Royale Chulan Hyde Park Hotel.
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Sarah LB wrote a review Nov 2021
Weymouth, United Kingdom18 contributions16 helpful votes
5.0 of 5 bubbles
I was quite wary re our stay here having read the reviews on ta just before setting off. Yes, the en-suite room was small-but this is a budget hotel and to be expected. The twin bedroom had plenty of space for us and all our luggage. The beds are bigger than average singles. The hotel is spotless, there was the usual complimentary toiletries and, above all, the staff were friendly, helpful and welcoming. Would stay again
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Date of stay: November 2021
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hyde Park Hotel, General Manager at The Royale Chulan Hyde Park Hotel London
Responded 03 May 2024
Dear Kathy, Thank you for sharing your positive feedback on your stay with us in 2021. We're delighted to hear that our hotel's location and accommodations were perfect for your needs. We greatly appreciate your understanding of the size of our en-suite rooms, and we're pleased to hear that you found our twin bedroom spacious and accommodating for you and your luggage. It's wonderful to know that you found our hotel spotless and our staff friendly, helpful, and welcoming. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Royale Chulan Hyde Park Hotel
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louise e wrote a review Jun 2022
Wrexham, United Kingdom27 contributions9 helpful votes
5.0 of 5 bubbles
Great location for exploring London.
The room had everything needed and was an ok size for 3 (room 106).
Bathroom extremely small so if your above average size i would suggest when booking to ask for a different room. The room was clean with high ceilings and lots of windows for fresh air. I slept very well on all 3 nights and we had room service every day.
If i was to book London again, this hotel would be the first i would check for availability.
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Date of stay: June 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Ask for a different room, other than room 106, if you are above average size due to the small...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hyde Park Hotel, General Manager at The Royale Chulan Hyde Park Hotel London
Responded 28 Apr 2024
Dear Louise, Thank you for your wonderful review! We're delighted to hear that you found our location perfect and that you enjoyed great value for money during your stay. It's fantastic to know that our car park was an extra bonus for you and that our hotel served as a great base for exploring London. We're glad that your room had everything you needed and was suitable for your party size. However, we apologize if the bathroom size was not entirely comfortable for you. We appreciate your suggestion to ask for a different room for those who may prefer more space. It's fantastic to hear that you had a restful sleep and that you enjoyed our room service during your stay. As the summer draws nearer, it would be our pleasure to welcome you back as a return guest. If you decide to visit London again, please don't hesitate to check our availability. We'd be thrilled to host you once more! Kind regards, Ana- Maria Royale Chulan Hyde Park London Team.
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Lisa M wrote a review Dec 2023
1 contribution1 helpful vote
5.0 of 5 bubbles
I arrived late last night and received a very professional and warm welcome from the night receptionist, Saladin.
The hotel parking was a very convenient touch at such a late hour, and secure.
The room was clean and spacious with a large double.
On checking out Saladin was still on his shift and kindly offered to make me a coffee before I left, what great customer service!
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hyde Park Hotel, General Manager at The Royale Chulan Hyde Park Hotel London
Responded 06 Apr 2024
Dear Z287SUIisam, Thank you for sharing your experience! We're thrilled to hear that you had a great stay and that Saladin provided you with professional and warm service throughout your visit. We're delighted that you found our hotel parking convenient and secure, and that you enjoyed the clean and spacious room. It's wonderful to hear that Saladin went above and beyond to offer you coffee before your departure. We truly appreciate your kind words and hope to welcome you back for another excellent experience in the future! Kind regards.
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Francesca wrote a review Jul 2022
Florence, Italy42 contributions27 helpful votes
5.0 of 5 bubbles
Great location.
Perfectly cleaned.
Great kitchen corner!
Sainsbury just round the corner.
We arrived at 2 a.m because of a flight delay. The guy at the reception was friendly and kind.
It's not easy to find in London a place with so many positive aspects.
Good job guys!
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hyde Park Hotel, General Manager at The Royale Chulan Hyde Park Hotel London
Responded 28 Apr 2024
Dear Francesca, Thank you for your glowing review! We're thrilled to hear that you had a perfect experience during your stay with us in 2022. It's fantastic to know that you found our location convenient, our facilities perfectly cleaned, and our kitchen corner great for your needs. We're also glad to hear that our staff made your late arrival smooth and welcoming. We truly appreciate your kind words and are delighted that you found so many positive aspects to your stay. It would be our great pleasure to welcome you back as a return guest in the future! Best regards, Ana-Maria Royale Chulan Hyde Park Hotel Team.
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PRICE RANGE
R 2,478 - R 4,290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyde park hotel, hyde park london
FORMERLY KNOWN AS
So Hyde Park Hotel
LOCATION
United KingdomEnglandLondonNotting Hill
NUMBER OF ROOMS
68
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE ROYALE CHULAN HYDE PARK HOTEL LONDON - Reviews & Price Comparison (England)

Frequently Asked Questions about The Royale Chulan Hyde Park Hotel London
Which popular attractions are close to The Royale Chulan Hyde Park Hotel London?
Nearby attractions include Pigeon Tours (0.1 km), Bayswater (0.3 km), and Prince Edward Pub (0.2 km).
What are some of the property amenities at The Royale Chulan Hyde Park Hotel London?
Some of the more popular amenities offered include free wifi, baggage storage, and express check-in and check-out.
Which room amenities are available at The Royale Chulan Hyde Park Hotel London?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What are some restaurants close to The Royale Chulan Hyde Park Hotel London?
Conveniently located restaurants include Rudy's Pizza Napoletana - Queensway, Chamuyo Bayswater, and Bella Italia.
Which languages are spoken by the staff at The Royale Chulan Hyde Park Hotel London?
The staff speaks multiple languages, including English, Spanish, and Romanian.
Are there any historical sites close to The Royale Chulan Hyde Park Hotel London?
Many travellers enjoy visiting Houses of Parliament (4.9 km), Tower of London (8.0 km), and Churchill War Rooms (4.5 km).
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