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The Cleveland

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Traveller (166)
Room & Suite (221)
Dining (5)
Overview
  • Excellent34%
  • Very good49%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“hyde park”(73 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Kitchenette
Free Parking
Breakfast included
3 Star accommodation
All hotel details
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Rooms
03 Sep04 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (664)
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Traveller rating
162
206
59
18
11
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LanguageEnglish
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162
206
59
18
11
Show reviews that mention
All reviewspaddington stationhyde parksmall kitchenettepots and pansstove topquiet neighborhoodnotting hillthe ground floorminute walkrestaurants and shopsfree wifiroom was spaciouslovely hotelcentral lineeasy accessboutique hotelthe air conditioning
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1 - 5 of 456 reviews
Reviewed 1 week ago via mobile

We moved to TheCleveland because we were booked into another hotel (which was miserable) by a travel agent. We were very fortunate to find a room available here. We stayed with our family of 4 with 2 teens. The hotel is in a quiet residential...More

Thank srichter28
Reviewed 5 weeks ago

Be cautious before you book with thesqua.re as they are responsible for a huge loss to my company. We had booked the apartments for our clients through Expedia the travel agent portal. The apartment was originally booked for Cleveland . However , we were later...More

Thank KaushakM
Response from Marcin_Jagodzinski, Director of Sales at The ClevelandResponded 4 weeks ago

This comment is completely unfair and out of place. Could you explain why are we getting a bad review for the under performance of your agents? The only comment regarding our hotel is the "filthy water running outside the room", which I find simply incorrect,...More

Reviewed 15 July 2018

We stayed 7 days in this quaint boutique hotel. Great, quiet location with easy access to everything. The staff is friendly and most helpful. We appreciated their patience with all our 'tourist' questions and map requests. We stayed in an 'executive' suite on the 3rd...More

1  Thank gloria c
Reviewed 11 July 2018 via mobile

When we arrived, we were greeted by friendly staff who were indeed rather helpful, we then got our room key and proceeded to the room which looked nothing like the pictures. Very disappointing as have travelled across the globe and paid quite a bit to...More

Thank mariakenna
Response from Marcin_Jagodzinski, Director of Sales at The ClevelandResponded 4 weeks ago

Thank you for your review. Firstly I would like to thank you for your kind word about staff. I am sorry you had a disappointing stay with us. We do have mats available, we also have pots and pans. For future reference I would advice...More

Reviewed 5 July 2018

Helpful staff and pretty neighborhood. Even though it was a walk to the underground after a long day of walking I would stay here again. The closet tube station is Bayswater, but with limited direct connections to any tourists spots. We either went to Paddington...More

Thank A1152014
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
US$111 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$111 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (166)
Room & Suite (221)
Dining (5)
Questions & Answers
Ask a question
Kristin R
20 January 2018|
AnswerShow all 2 answers
Response from PAWatersFamily | Reviewed this property |
What/Where is Stansted?
0
Votes
Hidayah A
9 January 2018|
Answer
Response from Shyamus | Reviewed this property |
Yes. Common for two floors. Stops midway. Few steps up & down
0
Votes
eajanke
11 May 2017|
Answer
Response from Marcin_Jagodzinski | Property representative |
Yes, there is, you can leave it with us and there is no charge.
0
Votes
Room Tips
"Maybe number from 10 and up,the rest are down a large flight of stairs,not good when carrying suitcases!"
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"Be aware that the lift doesn't go to all floors, so you might have to walk several flights of stairs"
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"Rooms facing to the rear of the building are very quiet."
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"Stay away from floor 0 and 1."
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