Staycity Aparthotels, London, Greenwich High Road

Staycity Aparthotels, London, Greenwich High Road

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Traveller (91)
Room & Suite (183)
Staycity Aparthotels
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About

4.5
#4 of 54 special hotels in London
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Our 68-room aparthotel, conveniently located in the historic centre of Greenwich, offers a range of stylish and contemporary studio and one-bedroom apartments. Stay for as short or long as you like and enjoy the comfort and convenience of your own home, alongside the amenities of a hotel. All apartments include kitchenettes, living, dining and work spaces, flatscreen TVs, complimentary highspeed WiFi, fresh towels and bed linen, on-site guest laundry and 24-hour reception. Please note there's no scheduled clean of your apartment for stays of six nights or less.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Taxi service
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Parking
Wifi
Complimentary tea
Self-serve laundry
Room features
Air conditioning
Iron
Kitchenette
Dishwasher
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Kitchenware
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish, Romanian
Hotel links
Special Price:Get 10% off when you book direct

Location

65 Greenwich High Road Greenwich, London SE10 8JL England
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
London City Airport
Heathrow Airport
30.3 km
See all flights
4.5
4.5 of 5 bubbles1,391 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a prime location, Staycity Aparthotels in London’s Greenwich High Road garners praise for its proximity to public transport and local attractions. Guests are charmed by the friendly staff and the cleanliness of the rooms, highlighting the well-equipped kitchenettes and the functional atmosphere. While the rooms are deemed comfortable, some guests suggest they can be snug with occasional check-in hitches. Despite comments about pricing, many feel the hotel offers good value for its convenient amenities and location.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Pristine
Service
Friendly
Amenities
Well-appointed

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1,391Review30Q+A83Room tips
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Detailed Reviews
Jayne1604 wrote a review Jan 2023
Llangadog, United Kingdom
Property's Favourite Review
5.0 of 5 bubbles
What a great place to stay. Firstly the welcome we received from Arkem was fantastic, friendly & very helpfull, we arrived early morning after a 4 1/2 hour drive from West Wales, he checked is in straight away.

His directions to the underground and knowledge of how to get us to where we needed to go was fab!
The room was clean and tidy plenty of room for 3 adults, nice comfy beds, great little kitchen & fridge.

Parking was a bonus too nice & secure underground parking.

On check out we were delighted to see Arkem at reception and thanked him for being so helpfull. We will be staying again.

Arkem is a credit to your company!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from staycity greenwich, Guest Services / Front Office at Staycity Aparthotels, London, Greenwich High Road
Responded 13 Mar 2023
Dear Jayne Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Akram Husaen Front office team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bleachershane wrote a review Jun 2021
Glasgow, United Kingdom
4.0 of 5 bubbles
Needed somewhere with parking to stay when we made our first trip to visit family since November 2019. Whilst trying to book a room and parking using the Staycity website, it constantly ran into problems so I contacted customer services who said there was a known issue with the website that IT were working on, I was advised to make my booking without the parking and then get in touch with the booking reference so that they could add parking.

When we arrived, we had no idea exactly how the parking worked so upon arrival, I had to jump out of the car to head to reception, check in and receive the instructions with details of telephone numbers to call to enter or leave the car park, and a list of the spaces that are allocated for Staycity customers, as well as picking up the parking permit to display whilst in the car park. It was a little convoluted and if you were driving on your own you might have issues finding somewhere to legally park up to enable you to get to the reception.

Andreea checked me in and explained that they had upgraded us to a bigger suite which was nice to hear.

The room was reasonably well equipped. Although the sign on the wall stated that the hob was an induction (which are usually great to cook with and easy to control), it wasn't, it was a older style halogen or ceramic which took an age to heat up the pans unfortunately. The kitchen sink was a little too small to be practically used, there was a dishwasher but only one dishwasher tablet provide for four days. Only one button on the toilet flush worked (room 322). Air conditioning in the room was superb considering the heat wave outside! Room relatively quiet being on the top floor with the windows shut to the street and road noise outside.

Other than that, we would consider coming back, good walking distance to Greenwich, also two mini-supermarkets (Tesco and Co-op) down the road. A few restaurants and shops around the hotel, only tried the chip shop directly across the road and I couldn't recommend them. Usually when visiting family we just need a decent base with parking (which is ridiculously rare in London) preferably with cooking facilities for breakfasts, so this ticks those boxes. The parking set up is just okay, trying to find random Staycity parking spaces dotted about the underground car park to the rear of the hotel is a little tedious, if the hotel was busier it might've been worse. Would it not be possible to bring the parking spaces together in one well marked area?
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Staycity Reception, General Manager at Staycity Aparthotels, London, Greenwich High Road
Responded 26 Jul 2021
Hi, Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Thanks, Staycity Aparthotels Greenwich Team.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Voyager wrote a review Jan 2021
5.0 of 5 bubbles
I have stayed here for buisness on numerous occasions and would gladly stay here again!

Hotel is situated in a very good location just 10mins walk to greenwich Station and 15mins walk to shops, bars, restaurants and Greenwich Park. It also has parking which was easily accessed just around the back.

The hotel itself was very clean, the rooms were comfortable with everything you require for a self-catering facility and followed all the rules and regulations regarding COVID-19.

The Hotel staff were very kind, caring and helpful, anything you need they would be more than happy to accommodate, wether it would be an extra pan for the kitchen or extra towels. I had no issues dealing with them, quick to solve any issues I had, not that there were many. If I remember correctly the manager Justina and August were always there when needed and made my stay very satisfying and comfortable.

Highly recommend for a comfortable stay at a superb Location!
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Date of stay: December 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Staycity Reception, General Manager at Staycity Aparthotels, London, Greenwich High Road
Responded 26 Jul 2021
Hi, Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Thanks, Staycity Aparthotels Greenwich Team.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roch wrote a review Nov 2021
Manchester, United Kingdom
5.0 of 5 bubbles
How to start.... fist day of my two nights stay and wow! The welcome as I opened the door "Rochel we've been waiting for you" that same feel when your child or love ones express a warm welcome home after a long working day. Sebastian and his colleague asked how I was both with bright warming smiles and a glass of fizz ! *perfect 👌
I generally thought I was the only person staying in the hotel and they were ready to wait hand and foot for me ! Ahah

I was given my room card key after chatting their heads off 🙃 to my surprise when I entered the room the lighting was low rose petals on the table with a bottle of fizz and two elegant swan's on the bed surround by rose petals too .. the smell in the room and corridor was amazing (will be asking what the scent was before I check out believe!
Sebastian also came to check i got in the room ok and not empty handed too ... bottle of beer for my partner (always the thought that counts ) and boy they really thought ! I was speechless even emotional just because sometimes as a working person sometimes we can get a little down or tired clock watching till home time and fail to deliver to the customer or patients (whatever your working backgrounds ground ) but the men on reception were full of energy !! Cant stress how much

I hopped out the shower and seen an envelope had been put under my door for the attention of my partner and I (still not opened it just yet will do soon ) little things like that above and beyond honestly! The cleanliness is 10/10 the comfort 10/10 the staff 10/10 and I'm yet to meet greta (apparently was her who set up the room ) I could squeeze her because she really put the details in attention and the attention in the detail 😉! Like I said first day /night highly recommend coming here and for sure they will see me again !

*they emailed me what my purpose for my stay was ( anniversary) so this was their way of showing acknowledgement of how special this would be for us both (like my little family )

Lots of food shops , pizza , fish and chips, off licence (mini convenience) if you forgot anything very good .
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Staycity Reception, General Manager at Staycity Aparthotels, London, Greenwich High Road
Responded 14 Nov 2021
Hi, Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Thanks, Staycity Aparthotels Greenwich Team.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy H wrote a review Aug 2020
Exeter, United Kingdom
1.0 of 5 bubbles
Specifically chose this hotel as in Greenwich to visit heavily pregnant daughter. Unfortunately the hype: to "ensure the safest environment possible" did not match the experience. We complained to reception who, in fairness, were very helpful and the Operations Manager then emailed us and wanted to speak to us. We put our complaint in writing , part of which was :

I wanted to confirm our concerns in writing to you as Operations Manager (OM) Primarily we were very concerned that the Staycity advertised response to the COVID pandemic was not the experience we had having spent 3 nights at the Aparthotel from July 16th to 19th.

If I can quote the information sent in the email before we arrived:

A door seal indicates when cleaning took and guarantees no entry since: no such seal was attached to the door and the dishwasher was still on with items in.

A “just sanitised tag” is placed on certain items after they have been disinfected e.g. tv remote control, iron and hairdryer: again no tags placed on any of these items.

In summary, there was no evidence at all that the room had received any sense of deep cleaning as we found a dirty floor, window sill, stained net curtains and rubbish under the bed."

We wrote that email as at August 1st did not have the expected phone call which they wanted to make.
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Date of stay: July 2020
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Avoid it for COVID but also kitchen very small and not enough space to store food.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wendy wrote a review Aug 2021
Renfrew, United Kingdom
5.0 of 5 bubbles
Very good, clean accomodation, ideal for visit to the O2 as we wanted to drive there and not use the underground. Had a good secure car park. Kitchen was compact, no oven but there was a hob, microwave and toaster, added bonus was having the dishwasher.
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Review collected in partnership with this hotel
Date of stay: August 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Staycity Reception, General Manager at Staycity Aparthotels, London, Greenwich High Road
Responded 24 Aug 2021
Hi, We are delighted you enjoyed your stay with us. Thanks for your brilliant review and feedback. We are happy the staff made your stay more comfortable. Hopefully we will see you again soon. Regards, Staycity Aparthotels Greenwich Team.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alan, Warrington wrote a review Dec 2020
4.0 of 5 bubbles
Very pleasant aparthotel stay, located only a short walk from Greenwich attractions and very close to a DLR station for simple connections to other parts of London. Clean, functional and comfortable facility, with really nice and helpful staff. Underground secure parking. Good value for money. Would stay again and recommend to others. Thank you!
Read more
Review collected in partnership with this hotel
Date of stay: December 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stay City, Guest Services / Front Office at Staycity Aparthotels, London, Greenwich High Road
Responded 12 Jan 2021
Dear MUFCvisitor, I would like to thank you for taking your valuable time in sharing your kind feedback. It gives me immense pleasure to read that you had an amazing time during your stay and thoroughly enjoyed our services and amenities. We sincerely appreciate your feedback and look forward to welcoming you back again. Kind regards, Auguste Valackonyte Reception Supervisor
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aleksandra L wrote a review Feb 2021
5.0 of 5 bubbles
What a nice experience! Rooms are spotless and spacious , hallways smell nice and quiet. Staff members are so polite and friendly, smiling, would ask if everything okay in the room and if I needed anything just to let them know. Absolutely made my stay really enjoyable. Thank you Citystay, I will definitely see you again soon!!:)
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Date of stay: February 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Staycity Reception, General Manager at Staycity Aparthotels, London, Greenwich High Road
Responded 26 Jul 2021
Hi, Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Thanks, Staycity Aparthotels Greenwich Team.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prisca S wrote a review Sept 2022
1.0 of 5 bubbles
First room we were given had a broken/leaky fridge so we were moved to a second room that was dirty. Bed linen had stains on it (for the pullout) which again were replaced. The floor had not been cleaned with stains around the kitchen area. Cleaning did not happen on the 4th day after several reminders, finally happened on the 5th day. Our pickup trash card was ignored throughout our stay. The only saving grace was the incredibly kind front desk man (worked afternoon shifts). Would not recommend at all.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from staycity greenwich, Guest Services / Front Office at Staycity Aparthotels, London, Greenwich High Road
Responded 13 Sept 2022
Dear Priscas Am saddened to hear that your room had many issues with maintenance and housekeeping. Rest assured this is not the level of service that we aim to provide our Guests and it will be addressed internally. I very much hope that this isolated incident will not deter to choose our brand in future Kind regards, Akram Front office team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Myrtle O wrote a review Jun 2022
Bury St Edmunds
4.0 of 5 bubbles
The hotel was clean and modern and good value for money compared to other budget hotels but the thing that stood out was Sebastian on Reception. He was so welcoming and helpful, going above and beyond to ensure our stay was comfortable and enjoyable. I have honestly never received such attentive service in any hotel I’ve stayed in, even those which were 5*.
The location was a few minutes walk from Deptford Bridge DLR station but worth noting this service only runs until 12.30pm so not ideal if you were planning a late night in town. Greenwich is about half an hour walk away which is lovely. It takes a good 45 minutes to an hour on the train to get to central London locations from here.
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Review collected in partnership with this hotel
Date of stay: June 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, General Manager at Staycity Aparthotels, London, Greenwich High Road
Responded 05 Aug 2022
Dear Myrtle Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Akram Husaen Front office team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from zig13zig
Alden, New York9 contributions
It has dish soap and towels etc, not sure on the cooking oil, however there are stores in close walking distance for any items you may need.
Lisa L asked a question Aug 2021
1 contribution3 helpful votes
Hi, do you have free parking?
Answer from Julie C
Auchtermuchty, United Kingdom43 contributions32 helpful votes
If this is for the Greenwich site then the answer would be a no. Sorru
Answer from gracemA1577KC
Greater London, United Kingdom5 contributions1 helpful vote
It’s a fridge, freezer. Not a separate freezer.
Gerald asked a question Feb 2020
Is this near Novotel?
Answer from gracemA1577KC
Greater London, United Kingdom5 contributions1 helpful vote
Yes it is close to Novotel. I have stayed at both, and both are very nice and comfortable. One is a hotel while the other is an apartment hotel, so depends on what your preference is.
atravelergirl wrote a tip Apr 2024
Cambridge19 contributions12 helpful votes
5.0 of 5 bubbles
"If driving to Stay City and you’ve pre-booked a bay, turn in by the premier inn, to access the underground parking. "
Read full review
World wide reviews wrote a tip Feb 2024
4 contributions
5.0 of 5 bubbles
"If your coming in a car there is no onsite parking and if you want a room with a view this isnt the hotel for you."
Read full review
Debra H wrote a tip Sept 2023
Lakeland, Florida6 contributions4 helpful votes
5.0 of 5 bubbles
"Bring your own washcloths for bathing. Highly recommend the little Chippy restaurant across the street. Very friendly and affordable."
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miss e wrote a tip Mar 2023
Manchester, United Kingdom74 contributions39 helpful votes
5.0 of 5 bubbles
"Pay in advance for a fast check in. "
Read full review
Helen B wrote a tip Oct 2022
United Kingdom93 contributions27 helpful votes
5.0 of 5 bubbles
"Close to the train stayion No safe for valuables"
Read full review
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PRICE RANGE
R 2,221 - R 3,946 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
68
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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STAYCITY APARTHOTELS, LONDON, GREENWICH HIGH ROAD - UPDATED 2024 Specialty Hotel Reviews & Price Comparison (England) - Tripadvisor

Frequently Asked Questions about Staycity Aparthotels, London, Greenwich High Road
Which popular attractions are close to Staycity Aparthotels, London, Greenwich High Road?
Nearby attractions include Greenwich (0.3 km), Questo Outdoor Escape Games London (0.4 km), and Archery Fit Ltd (0.08 km).
What are some of the property amenities at Staycity Aparthotels, London, Greenwich High Road?
Some of the more popular amenities offered include free wifi, laundry service, and reduced mobility rooms.
Which room amenities are available at Staycity Aparthotels, London, Greenwich High Road?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staycity Aparthotels, London, Greenwich High Road?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Staycity Aparthotels, London, Greenwich High Road?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Staycity Aparthotels, London, Greenwich High Road?
Conveniently located restaurants include Golden Chippy, Alla Salute!, and North Pole Restaurant.
Are any cleaning services offered at Staycity Aparthotels, London, Greenwich High Road?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Staycity Aparthotels, London, Greenwich High Road?
The staff speaks multiple languages, including English, Spanish, and Romanian.
Are there any historical sites close to Staycity Aparthotels, London, Greenwich High Road?
Many travellers enjoy visiting Houses of Parliament (7.8 km), Tower of London (5.3 km), and Westminster Abbey (7.9 km).
Is Staycity Aparthotels, London, Greenwich High Road accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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