Library

Library

112 St. Martin's Lane Covent Garden, London WC2N 4BD England
Traveller (113)
Room & Suite (49)
Dining (20)

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About

3.5
#34 of 198 guest houses in London
4.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.6 of 5 bubbles
Value
LIBRARY is a members club, so you can expect regular events and cultural engagements. Sometimes, usually Thursday through Saturday, events might go on until 1230am - but guests of the hotel are invited to join in. If there is a private event, you will be informed and you will still be able to order drinks should you be so inclined. Featuring free WiFi and a terrace, LIBRARY offers accommodation in London. The hotel has a sun terrace and views of the garden, and guests can enjoy a drink at the bar. The rooms are equipped with a flat-screen TV. Certain rooms have a seating area for your convenience. A terrace or balcony are featured in certain rooms. Rooms are fitted with a private bathroom equipped with a shower. For your comfort, you will find free toiletries and a hair dryer. There is a 24-hour front desk at the property. Trafalgar Square is 350 yards from Library, while Covent Garden is 350 yards away. The nearest airport is London City Airport, 7.5 miles from the property. Westminster is a great choice for travellers interested in shopping, theatre and monuments. This area is also great for shopping, with popular brands nearby: Apple, H&M, Chanel, Burberry
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Evening entertainment
Nightclub / DJ
Meeting rooms
Baggage storage
Gift shop
24-hour front desk
Wifi
Bar / lounge
Restaurant
Snack bar
Wine / champagne
Non-smoking hotel
Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
Bottled water
Kitchenette
Microwave
Flatscreen TV
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Great View
Trendy
Languages Spoken
English, French, Russian, Spanish and 8 more

Location

112 St. Martin's Lane Covent Garden, London WC2N 4BD England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
London City Airport
12.3 km
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Heathrow Airport
23.2 km
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Leicester Square
3 minUnderground
171Reviews3Q+A22Room tips
Traveller rating
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Detailed Reviews
Carol H wrote a review Aug 2013
Peterborough, United Kingdom98 contributions38 helpful votes
4.0 of 5 bubbles
If you want accommodation in London in theatreland/Covent Garden/Leicester Square then look no further. We stumbled across this place browsing the web. It's not a hotel as such, but a 24 hour portered set of self-catering rooms. The room itself was very new, clean and modern, with a kitchenette (including microwave, fridge & sink). Walk-in shower and large balcony/terrace (although it overlooked the back of an office block). Not bad value for money £190 for one night. The great thing about this place is that, being on St Martin's Lane, its literally slap bang in the middle of where we wanted to be. Self-catering wasn't an issue as we were spoiled for choice for restaurants and cafes for breakfast. Downside: they had a problem with the showers in that it was either freezing cold or boiling hot, no happy medium. Downside 2: only one mirror, in the bathroom. Tip: take your own hairdryer.
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Date of stay: August 2013
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
954Helenp wrote a review Dec 2015
Cardiff, United Kingdom1 contribution4 helpful votes
4.0 of 5 bubbles
We were welcomed by a rather moody male receptionist who asked for photographic ID which I wasn't asked to provide or even had. After taking the lift to our 3rd floor room we opened the door to a very stylish and modern wooden floored room with a lovely clean fresh bed with fancy throws. The bathroom was a good size with a walkin shower and white fluffy towel on a warm towel rail. The room also has a fold away kitchen along with plenty of wardrobe space. After walking out for dinner we arrived back to a much more smiley receptionist who handed us an envelope with lots of useful information in. The hotel is located on a moderately busy road opposite the London Coloseum and within very close walking distance to Leicester Square, Covent Garden and China Town. When we arrived for breakfasts we were greated by a bar displaying cold pastrys, cereal, fruit, a toaster and a jug of water. When we asked for some milk for the cereal we were eventually given a jug of milk but when we asked for some bread and butter for the toaster we only got the bread! The breakfast certainly wasn't as described, luckily we had a deal on the room so this didn't seem to bother us. I would recommend the hotel and I would stay again but I wouldn't rush to take breakfast here.
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Date of stay: December 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laila B, Guest Relations Manager at Library
Responded 23 Aug 2017
Dear Guest, Thank you for taking the time to review your stay at LIBRARY online. We are very happy you had a good time. We will take your suggestions into account to improve our breakfast. Looking forward to welcoming you back. Best Wishes,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JWrightNottingham_UK wrote a review Mar 2015
Nottingham,UK7 contributions13 helpful votes
4.0 of 5 bubbles
Really enjoyed our stay here, it was very central to where we wanted to be (near the Phoenix theater and National Gallery). For such a central location everyone needs to be aware that it can be a bit noisy, but we weren't too disturbed. The inner windows are quite good at keeping out noise, especially since we found that one of them was very slightly ajar. The hotel is now called The Library, but it looks the same as in the picture on tripadvisor, plus it's still 112 St Martins Lane so it's easy to find.
The staff were friendly and helpful and the room was big enough for our needs. Only loses a mark because the price is a little steep, even for such a good location. And annoyingly, although the place has clearly taken some expense to give every room their own Wi-fi (CGH_Apt1,2,3,4,5,6 all appeared on my phone with Excellent signals) no one ever told us the password, or indeed mentioned this ! Not a big deal really, but part of that steep price has been invested in such a good wifi system, it's a shame we weren't told. Never mind. Book and enjoy a very (very) central London experience.
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Date of stay: March 2015
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Ask for wifi password, make sure the inner windows are fully closed to keep out noise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shannon M wrote a review Jan 2020
Gloucester, United Kingdom4 contributions3 helpful votes
1.0 of 5 bubbles
Visited here for an after party on the 17th of December. On entry, when me and my friend put our coats in the cloak room they asked to put them on one hanger as they didn't have enough. However, when we came to collect our coats at the end of the night and my friend handed over our ticket, only her coat was given back to us. The staff member manning the cloak room admitted that he handed several coats over to people without tickets. When watching back CCTV we saw myself handing over my coat and then later on in the night the staff member allowing a woman, who had 'lost her ticket', behind the desk and into the cloakroom where she picked out MY coat and left with it. On the night, my details were taken and I was promised they would get in touch with the woman and return my coat to me.

After a week, I had not heard anything and still have had no response. I have emailed and called multiple times as well as messaging on Facebook and Instagram, where my messages have all been read but ignored. I am extremely upset as, as well as the coat being a gift, I am now out of pocket as I have had to buy a new one. Whether they had any intention of resolving the issue I do not know but I feel now that I was lied to.

I would urge you not to go here as the staff will not take responsibility for their mistakes and clearly do not care about the safety of their customer's belongings and valuables.
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Date of stay: December 2019
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
Room Tip: Do not use their cloakroom if you want your stuff back.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RJH12_w wrote a review Mar 2018
5 contributions11 helpful votes
1.0 of 5 bubbles
I cannot stress how absolutely appalled I am with this business. After spending a fortune in advance for a meal (for a 30th), which was rescheduled by them to 3 months after the original date booked, we turned up on the day to be told they couldn't seat us at all and couldn't offer us an alternative reservation for the supper we had booked. They then refused to provide us a refund there and then despite having had our money for months, and tried to force us to take a 'voucher' for another dinner or hotel stay instead of returning our money, which we of course declined. It took weeks for us to finally get a refund for the meal, and numerous emails on our part (many of which were completely ignored). As per our rights as a consumer, we asked them to refund us for extra expense caused by their incompetence (as we had travelled to London especially for the occasion and had to pay for another meal), and they agreed to refund this in the form of a replacement dinner to the same cost. Unfortunately for us, since agreeing to this they have yet to respond to any of our emails to confirm a date and time for this meal (we've been emailing them over 3 months). The business is a joke, the customer service is non existent and I cannot stress how much you should avoid this place. Certainly don'y pay for anything up front. At this point I'll be taking the complaint to Trading Standards as well.
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Date of stay: January 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandra S wrote a review Mar 2018
London, United Kingdom2 contributions10 helpful votes
1.0 of 5 bubbles
I came to The Library to attend a private press screening for SoleSeekers on receipt of my invitation from Christy at Black Music PR along with my parents and brother. On arrival, we were admitted by the doorman and proceeded to check in with reception. Whilst waiting for our names to be checked off, suddenly, the doorman appeared behind us and started asking how old my brother was. We informed him he was seventeen and he quite abruptly said that we were not allowed to enter the venue, although he’d already allowed us in. I explained to the reception staff that we were not aware of any age restrictions placed on this event and happily showed them the confirmation email I received as proof.

The doorman, who’s tone rapidly became hostile, insisted that 18+ was the club’s policy, that we should have known this information and that the event organiser hadn’t informed them they had a minor in attendance. We were agreeable as possible, understanding the age restriction on the venue but asked if an exception could be made, seeing as we were not informed prior to arriving and that my brother was accompanied by his two parents. Moreover, if the over eighteen policy extends to a minor even entering the premises, ID should have been asked for at the door rather than five minutes after we’d arrived at reception. Your doorman reluctantly went to find the event organiser/manager and we waited patiently as we were eager to watch the film.

When he returned, he gruffly told us to follow him into the venue, which we did, assuming that the situation had been resolved. Although his tone remained unfriendly, I was intent on avoiding any conflict so followed silently and thanked him. I got to the second set of doors and he spun round telling me that he’d double checked with everyone and I hadn’t told anyone that I’d be coming with a minor. Bewildered by this sudden comment, I re-explained that I was unaware I had to inform anyone of the age of myself or my guest. The doorman then said I was being rude in the most abrasive tone and pushed me away from the door with his arm. I was in utter shock as he proceeded to point his finger aggressively in my face and block my path. He towered over me as a 5”7 woman and was deliberately trying to intimidate me. I felt extremely threatened by his actions and side stepped out of his way into the corridor of the venue while my parents were forced outside by him. I demanded to speak to the duty manager as I was so appalled and shocked that this situation could have escalated in such a way. The doorman at this point had squared up to my dad and continued to be antagonistic and provocative.

Sabrina, who I believe was the event organiser, came to reception in an attempt to resolve the situation. She took full responsibility for the fact that nowhere was it communicated that guests attending the event had to be over eighteen. The duty manager Daniella also came up to speak to us although it took her fifteen minutes to arrive by which point the situation had already escalated out of control. Daniella also admitted that the doorman has been given more authority than he is due and that he overreacted. Regardless of these admissions, no real efforts were made to allow us into the screening despite it being an error on their parts.

Despite her attempt at kind words, there was no onus for the fact that the event organisers had misinformed us as guests and the fact we were now being physically aggressed and treated as if were forcing entry. Daniella suggested my brother sit in the restaurant for a meal while my parents and I watched the film which is obviously not a suitable option. She then offered to book us in for lunch this Sunday, which initially I thought was being offered on a complimentary basis, she then clarified that this would be for 50%. I understood she was trying to make a gesture of goodwill but quite frankly it’s absolutely out of the question that I would ever want to come and patronise The Library ever again.

I am shocked at the lack of customer service and protocol in this situation and I’m disgusted that a venue of your ilk could employ people who lack fundamental hospitality skills. No one advised for the doorman to return to his post at the door to diffuse the situation, instead he was allowed to stand in reception, provoking and making retaliatory remarks to my parents and brother. The blame was firmly placed on us for the situation when in reality this should lie with your Events Co-ordinator who apparently did not relay the venue’s policy to the event organisers. I left your venue shaking and utterly devastated that an evening out with my family had ended in such a way. Not to mention the embarrassment caused to us, having to explain ourselves in front of other guests after being involved in a physical altercation with a member of staff.

There was no need for this situation to have occurred had it been handled with professionalism by your staff. I would like to know what action will be taken to rectify this situation as it is absolutely unacceptable and I’m left extremely upset and shaken in the aftermath.
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Date of stay: March 2018
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew M wrote a review Oct 2015
melbourne5 contributions8 helpful votes
1.0 of 5 bubbles
Don't even think about it. There is no point me going into details in regards to room, facilities, staff or anything else. This 'hotel' doubles as a bar/club which was not indicated on the hotel website when I made the booking. If it did I would have either not booked or at least had some expectation of the zero nights sleep that I got. I'm certainly up for a good night out like the next guy but this was just ridiculous. The room I had was directly above the bar and not to mention some helpful people running the halls banging on the walls all night just for added fun. The misinformation provided by the hotel is unacceptable especially when you are paying a premium price for the location. I would not stay here again or recommend this in any way shape or form. Avoid.
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Date of stay: September 2015
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sharif A, Guest Relations Manager at Library
Responded 14 Oct 2015
Dear Andrew, We're sorry to hear about your experience at LIBRARY - this is not one we expect any of our guests to take away with them. Since your stay with us we have taken steps to reduce the noise disturbance during events and to keep our guests informed as and when this situation may arise. Warm regards, LIBRARY
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sopkatlane10 wrote a review Dec 2017
Hemel Hempstead, United Kingdom14 contributions18 helpful votes
1.0 of 5 bubbles
Last night me and my friend attended a Harry Potter themed 7 course dinner. Each ticket was £75 plus an extra £35 for the wine that goes with the meal.

A huge group of people where lead to a cold basement room to be sat around a large table with cheap conference style chairs. There was no theming or effort put into dressing the room. Then we where told that they are being sued by whoever because they didn’t get permission to use ‘you know who’........ WHAT!

I’m not going to describe how poor it was in endless detail, but I have never felt so let down and mugged off by something!!

I will be seeking a refund, we actually left mid way through, and so will contact them directly.

Awful awful awful
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Date of stay: December 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Londoner2009 wrote a review Jun 2014
London8 contributions14 helpful votes
2.0 of 5 bubbles
The location is fantastic - at the Trafalgar Square end of St Martin's Lane - and the room was spacious (for London), well decorated, comfortable and clean.

However, it is as if it is run by someone who has never stayed in a hotel themselves. For example, there's no means of securing the door (chain or double lock) from the inside, there was no welcome or information folder, there was supposedly wifi but no information on the code, no iron, no key for the room safe (they should change it for the digital type every other hotel uses), no phone (even to call reception) - all things that are easy to put right with a bit of thought.

The arrival it also bizarre - but that I assume is only a temporary problem. The whole ground floor is a building site for a new bar (part of the same building) so you have to pick your way through building materials to get to the lift and the so called receptionist I initially mistook for one of the builders. It was annoying that there was no room key available so I had to ask for someone to let me into my room each time.

Finally, some other reviews mentioned noise. I had no trouble but the room I stayed in is right over the new bar which, when it opens, will inevitably be noisy.

I would welcome a response from the hotel as this has the makings of a lovely location if it is run properly - although it is difficult to see how a room over a London bar is ever going to provide a good night's sleep.
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Date of stay: June 2014
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chance1433 wrote a review May 2014
Stoke-on-Trent, United Kingdom15 contributions6 helpful votes
1.0 of 5 bubbles
We booked for two nights but were woken at 2 am by a party in the rooms above us we went down to the reception only to be told by the young man he could not do anything to stop it as it was the landlord and he had three parties that week ,as we were standing outside at 4 am some one from the party called me sad for complaining ;it was a shame as the location and the reception staff were great ,took all week to get a reply and they will not give money back but offered a free night ,don't think so some how
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Date of stay: May 2014
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Get one not under a party room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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FORMERLY KNOWN AS
Covent Garden House
LOCATION
United KingdomEnglandLondonCovent Garden / Leicester Square / Shaftesbury Avenue
NUMBER OF ROOMS
6
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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LIBRARY - Guesthouse Reviews (London, England)

Frequently Asked Questions about Library
Which popular attractions are close to Library?
Nearby attractions include National Gallery (0.1 km), Covent Garden (0.4 km), and Strawberry Tours (0.3 km).
What are some of the property amenities at Library?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Library?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Library?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Library?
Conveniently located restaurants include Chop Chop, Leicester Square Kitchen, and Americana.
Which languages are spoken by the staff at Library?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Portuguese, and Polish.
Are there any historical sites close to Library?
Many travellers enjoy visiting Houses of Parliament (1.2 km), Tower of London (3.5 km), and Churchill War Rooms (0.9 km).
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